Where is Raymour Flanigan Corporate office Headquarters

Raymour Flanigan Headquarters Address and Contact

  • Address: 7272 Morgan Rd, Liverpool, NY 13090, USA
  • Phone Number: +1 315-652-1357
  • Fax Number: 315-453-2570
  • Email: services@raymourflanigan.com
  • Number of Employees: 5000
  • Established: 1946
  • Founder: Bernard Goldberg & Arnold Goldberg
  • Key People: Neil Goldberg

Raymour Flanigan Headquarters Location & Directions

Raymour Flanigan Headquarters Executive Team

Name

Title

Neil Goldberg

CEO & President

Brian Schwarz

Senior Vice President of Operations & Customer Care

Steve Goldberg

Executive Vice President

Michael Goldberg

Executive Vice President

Jeff Lannier

Senior Vice President of Merchandising & Logistics

About Raymour Flanigan, History and Headquarters Information

HISTORY

RaymourFlanigan is an American furniture company based in the Northeastern United States and was founded in 1946 by two brothers Bernard Goldberg and Arnold Goldberg. In Northeast, Raymour and Flanigan is the largest furniture corporation and stands on 7 number in the United States. The company was named after their third brothers antique shop.

ABOUT

The second store of the company was opened in 1972 in Clay, New York. After that, the company started enhancing its business and acquired fame. Buffalo and Rochester areas compromises of 14 stores of the company. In 2005 the company expanded its business in New York by buying three large retail furniture stores. Alperts Furniture was purchased by the company in 2007. Raymour&Flanigan raised its business to another level and till now more than 110 stores in Northeast, US are working under them.

SERVICES AND HEADQUARTERS

Headquarter of the company is situated in Liverpool, New York, United States. Raymour&Flanigan stores mainly consist of furniture including bedroom furniture, living and dining room, etc. It provides elegant, unique and reliable products to its customers.

Raymour Flanigan Headquarters Photos

Raymour Flanigan Resources

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  • frank says:

    DONT BUY FROM THIS COMPANY NO BACKING BY SALE OR MNAGEMENT JUST HORRIBLE FURNITURE UNCE ITS BROKE YOU MAY AS WALL JUNK THE FURNITURE

     
  • Mary says:

    I have been trying to contact the president of this company to tell you that your customer service is not what I expect when you state white glove service. I ordered 4 chairs and later ordered the table and hutch that went with the chairs. I received 2 sets of 4 arm chairs and they are all damaged in some way. I asked if I could just take 2 arm chairs and replace the other 2 arm chairs with 4 armless chairs. I cannot get anyone to get back to me. At this point I am so upset I don’t want the set !! I will NEVER purchase anything from this company again even if it is the only place on earth to buy furniture!!

     
  • Satish Sunkara says:

    I put a review in google. Raymour and Flanigan customer support reached out to me and asked to contact a given email id which I did. As someone in the reviews rightly mentioned, there is no call, no email response, no apology, no status update even after trying to contact multiple times. This is one of the worst experiences in Customer experiences I have ever had. I ordered 2 sofas, one of them is duchess which will take some time to prepare as per the order. But the other order is supposed to arrive within 3 days of my order. Today is the 10th day and there is absolutely no status of my order. If people are reading this, think twice before ordering from this store.

     
  • M horner says:

    horrible customer service. My Dad ordered furnature in October 10, 2020 – paid cash told he would receive it by Nov 10. No call no apology when it did not show up. He went in person to ask what happened…they told him now Dec 4 it will arrive. Again no call no apology. So he calls this time and they tell him they have no idea when it will arrive. So ruined thanksgiving. do not buy from this company.

     
  • Jan Vislocky says:

    How long will take to process price match refund?
    Thank you.

     
  • Stephanie McArthur says:

    We ordered a bedroom set for my daughter on June 7,2020. She was so excited to make the transition from her princess room to her becoming of age dream room. The furniture we ordered was beautiful! Not sure of the date, however, the furniture was delivered several weeks later (after being told it was in stock and would be delivered within a week). Nonetheless, when the furniture was delivered, we noticed the headboard was damaged. The gentlemen who delivered the furniture noticed the damage and put in the order to have it replaced. After they left, we noticed cracks and just simply poor workmanship on the dresser. We called and was told the dresser was on backorder until mid-August. The headboard was scheduled to be replaced in a week. After not hearing from anyone, I called and was told it would be delivered soon and we would get a call. When they delivered the replacement, that headboard was also damaged. Again the delivery men were kind and called the office for yet another replacement. Just yesterday we were told our replacement headboard would be delivered, only to get another call stating it was damaged on the truck and the replacement would not be delivered until today. Guess what, we got another call stating the headboard was damaged again before it was delivered. We are now holding our breath and hoping and praying when it is delivered tomorrow it will not be damaged. We were told the replacement dresser that was delivered in June will be delivered in a couple of weeks. It is very disturbing that it has taken three months to replace furniture which we were told is in stock. Not to mention the ordeal we have been having with the headboard. Seems a little unfair to me. My first experience with Raymour and Flanigan is just not a good one.

     
  • Jeanine Beck says:

    I am trying to get through to corporate- the Nanuet store has been horrible after purchasing $13k worth of furniture. I am getting the runaround for months and it’s despicable how their customer service support is useless. Phones are being answered, managers do not respond – if the Upper level mgmt knew if this I don’t think they’d be happy.

     
  • Cindy S. Berger says:

    I have been on hold with the Middletown, NY store now for over 35 minutes and still counting!!! Really?! So, in the meantime, I called the corporate office from my landline to file a complaint. They were fabulous in getting our money – a quite large purchase, too – but now, customer service – HORRIBLE!!!!

     
    • Madera says:

      I would like to ask you a question regarding the above. I am a customer.

       
    • Jeanine Beck says:

      Do you have the corporate number or who you spoke to? My number is 9176932288. I have been going through this nonsense for months trusting people would get back to me and I’ve been getting the runaround. Any help would be appreciated

       
    • Amanda says:

      what number did you call to file your complaint?

       
  • Rita Murphy says:

    I really don’t know what to do next, no one at your company answers the phone, returns emails, or responds to posts on your FB page. In fact, I encourage you to read your FB page someday when you have a free hour. It’s interesting reading. My situation: I purchased a Holden power lift recliner last April and it broke this March. When I called it in, they told me because of COVID-19 they didn’t know when they could respond. This I completely understood. In May, I reached out to get an update and was told someone would come to my apartment in early June, which they did. They said I needed a part and would order it. By July, I tried to call back for an update and after several weeks finally got through to the repair place. I asked why they don’t respond to voicemails and she told me “they get hundreds per day and couldn’t possibly respond.” (I recommend you not take voicemails). She told me that the part is still back ordered and may be in around December. If you don’t see the problem, well good luck to you on that one. I asked if the fact I paid extra for Platinum Protection helps, she laughed and said “That makes no difference, ever.” Anyway, your FB BOT keeps asking me to email my information to customer service so they can get back to me, but they never do. Enjoy your day, as an elderly, disabled woman, I will not enjoy my day with my broken recliner.

     
  • Kim Hettwer says:

    Awaiting my two chairs, received a call yesterday with a time frame of 8:45-12:45. I then received two texts messages of a time from of 8:45-11:45, working from home so I called to confirm this. WoW, the woman I spoke to was rude and dismissive! Fix the computer glitch and treat your customers with respect or you will not have any in the future! I will never order again from your company! Please keep in mind that servicing your customers in a way that makes them happy keeps them coming back!

     
  • DEENA DELISIO says:

    DEAR MR. GOLDBERG , I HAVE PURCHASED MANY IEMS FROM THIS FIRM THE ONE PROBLEM I HAVE IS THE POOR TREATMENT I GOT WHEN I NEEDED A RETURN FOR KITCHEN CHAIRS THAT DID NOT HOLOD UP.THEY GAVE ME AN APPOINTMENT FOR CREDIT AND DID NOT EVEN CREDIT ME THE RIGHT CHAIRS.PLEASE HAVE SOMEONE GET IN TOUCH WITH ME AS I CAN NOT REACH ANYONE AT THE NUMBER THAT WAS GIVEN TO ME.THANK YOU DEENA DELISIO

     
  • Michelle Shlifer says:

    Dear Mr. Goldberg

    I have purchased a couch about 2-3 months ago that is now broken.

    I called to exchange and was told I needed service.

    I made a service call for the 14th of aug.

    I received a call from another employee today trying to schedule an appointment for me.

    I expressed that I had an appointment on 8/14 and she said NO.

    I took of work to be available that day since the technician doesn’t provide a time frame.

    The person I spoke with today refused to do anything for me when I clearly verbatim told her my conversation with the other girl scheduling my appointment.

    I am shocked number one at the couch I have that broke without 3-4 months- the first time I used the sleeper.

    I am shocked at the customer service. Everyone is comfy at home working so they don’t care about customers anymore.

    I am shocked that they will not issue me an exchange where I am offering to pay for a more expensive couch due to the bad quality of the one I purchased

    Please I’d like to be contacted by someone who is capable of making an action happen.

     
  • Sierra Ferrari says:

    Worst company I have ever worked for. This company upper staff (directors and certain VPs) are bullies and do not care about their employees at all. Voice your concerns and you will be targeted. Raymour and Flanigan is truly a disgusting company with the people they chose to employee.

     
  • Starr says:

    Will never order from here again. Horrible service.

    I had ordered a Tiffany Queen bedroom set, a queen size box spring, mattress and couch at the beginning of June and scheduled delivery for the beginning of July, all items were in stock at the time, with the couch being on special order having a delivery date of July 9. The day before delivery of the bedroom set, I was told the dresser was sold out and would not arrive until mid-August. I would not have purchased it had I known it was out of stock. I just moved and I have minimal closet space, so I am now forced to keep my clothing in a box until delivery. The bedroom set I received was full size NOT the queen I had ordered. The furniture I received was also dirty and no one had even wiped it down. I called to ask for an exchange, but they would not help until I provided measurements and pictures of everything. After doing so, I had asked if the exchange could be done the same day as the couch delivery, so I didn’t need to take additional time from work. I was then told the couch arrives to the warehouse on the 7/9 with no guarantee on when it could be delivered. I scheduled delivery for 7/11 with the hopes that the couch would be delivered, but I was told no guarantee. This has been a truly terrible experience and I am disappointed this issue wasn’t escalated to ensure that the couch could be delivered on 7/11 KNOWING the mistake that was just made with the bedroom set. I am truly disappointed in the service here and I will not order from this company again.

     
  • stanley gross says:

    I have dealt with Raymour and Flagan five times in the last four years. I find that they are some of the most honest and reliable people to deal with. They are interested in customer satisfaction and have proven it to me time and time again. Had an issue with one of their suppliers–R and F stepped right up and help solve the issue. Clearly worthy of providing 5 stars.

     
  • Deborah J Mcgonigle says:

    Having pro blend with one of the living room sets i bought within only a few months,tech made it worse

     
  • ANONYMOUS says:

    SO, IT TOOK THE NEW YORK POST’S REPORTING FOR YOU MOTHER FUCKING BRAZEN AND BLATANT “JEWS” TO PAUSE IN ORDER TO COMPLY WITH THE STATE’S POLICIES REGARDING REOPENING THE ECONOMY!!!!!!!

    WHO THE FUCK DO YOU THINK YOU ARE???!!!!!

    NEWSFLASH!!!!!!!! JEWS ARE NOT ABOVE THE LAW AND GOD WILLING, HOPE THE PENALITIES AND FINES ARE AS BIG AS YOUR MOTHER FUCKING EGOS AND LEST WE NOT FORGET, HOPE AND PRAY THAT EACH AND EVERY ONE OF YOU CONTRACT THE “FULL BLOWN COVID19” AND PROVES TO BE FATAL!!!!!!!

     
  • GENARO CANTALANO, ESQ. says:

    IT HAS JUST BEEN REPORTED ON SPECTRUM NY1 NEWS THAT YOU MOTHER FUCKING “BAIT AND SWITCH SUITS” ALONG WITH ETHAN ALLEN HAVE BEEN FOUND GUILTY OF CONDUCTING IN HOUSE SHOWROOM APPOINTMENTS WHICH IS A CLEAR VIOLATION OF NYC’S REOPENING POLICIES. I HOPE AND PRAY THAT THE FINES THAT THE FEDS ALONG WITH NYC WILL LEVY AGAINST YOU BLATANT AND BRAZEN SCUM WILL BE QUITE HEFTY IN MORE WAYS THAN ONE!!!!!!! I DOUBT VERY STRONGLY IF YOUR RABBI WOULD BE PLEASED WITH YOU, IF IN FACT YOU SCUM HAVE A RABBI!!!!!!!!!!

     
  • Miss Jackson says:

    Good afternoon I placed on order on the 17th of this month and opted for pick up and now your website has updated and it’s no longer an option. My furniture is in limbo and I need it. If I would’ve known this would happen I would have never placed an order. Please contact me at your earliest convenience.
    I have been an customer for over 20 years and this is the worst.

    Pissed customer

     
  • Ronald Kajor says:

    I am a customer of yours. Last year I bought 13000 to 14000 dollars worth of furniture. On the 18 th of Nov, bought a chair off the showroom floor. I ordered another chair . It arrived the next day. the problem is it came in pieces .I was told I would have to put it together . I was also told you receive 10 per cent off. After making several phone calls with no satisfaction. Someone was to be in touch with me last week today is 12/16/19. As a courtesy the chair should have been put together. . I tried to get more percentage off the price to no avail.
    My phone number is 1 973 864 2971. I hope Mr. Neil Goldberg receives my message. My name is Ronald Kajor

     
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