Where is Ray-Ban Corporate office Headquarters

Ray-Ban Headquarters Address and Contact

  • Address: 12 Harbor Park Dr, Port Washington, NY 11050, USA

  • Phone Number:
    +1 516-484-3800

  • Fax Number: 516-484-9010

  • Email: customersupport@ray-ban.com

  • Number of Employees: N/A

  • Established: 1937

  • Founder: John A. Macready

  • Key People: Leonardo Del Vecchio

Ray-Ban Headquarters Location & Directions

Ray-Ban Headquarters Executive Team



Leonardo Del Vecchio


About Ray-Ban, History and Headquarters Information


Ray-Ban was founded in the year 1936. The company has been operational for almost 83 years now. The company was founded by USA army air corps colonel, known as John A Macready along with Bausch & Lomb. The main aim of the company was to create an aviation sunglass that would reduce the distraction for pilots, which are caused by the intense blue and white hues of the sky. Specifically, the company co-founder was concerned about how pilots’ goggles would generally fog up, and therefore significantly reducing visibility at high altitude as well.

The original prototype was created in the year 1936 and known as ”anti-glare’ – which had plastic frames and also green lenses that could cut out the glare without obscuring vision as well. They also added impact-resistant lenses in the year 1938. The sunglasses were then again redesigned with a metal frame the following year, and after that, they were patented as the Ray-Ban Aviator. According to the BBC, it was reported that the glasses used Kalichrome lenses designed to sharpen details and also to minimise the overall haze by filtering out blue light, therefore making them ideal for any type of misty conditions. In the year 1999, the Global Eyewear Division of Bausch & Lomb, including Ray-Ban was then taken over by Luxottica Group for almost $640 million. As of the current day, Ray-Ban continues to be one of the most popular selling sunglass brands in the world, without a doubt. The Wayfarer model, which was released in the year 1952, was very much simplified. Then in the last 1950s, when the company had released a more squared off style called Caravans – which were very popular during the 1970s after popular Hollywood actor, Robert DeNiro wore this style in the popular and critically acclaimed movie named Taxi Driver. In the year 1965, the Olympian I and II sunglasses were introduced by the company, and they became popular when Peter Fonda wore them in the 1969 film known as Easy Rider. The company has also produced exclusive edition lines, such as The General in the year 1987, which was bearing similarity to the original aviators worn by General Douglas MacArthur, mainly during World War II. The headquarters of the company is based in 4000 Luxottica Place. The name of the place is Mason, while the name of the state is Ohio, USA. The pin code of the area is 45040.


Ray-Ban is an American company that focuses on the various manufacturing of sunglasses, and other eye optics wear, including contact lens as well. The current CEO of the company is Massimo Vian. The current number of employees working in the company is more than 55,000.


The primary services provided by the company include allowing customers to purchase various kinds of eyewear, that are designed, manufactured, marketed, sold and distributed by the company itself. The company mainly makes sunglasses and contact lens as well. The most popular products of the company include the Aviators and the Caravans.

Ray-Ban Headquarters Photos

  • Joe Rizzi says:

    My family and I have been a loyal customers for many years. I purchased another pair last year and the arm needs to be replaced a manufacture defect.
    I have made several claims and sent emails and not one response. I guess they don’t want our business. A disgrace.

  • Lauris Rose says:

    Do you replace lenses?

  • Joanne says:

    Dear Ray-Ban….
    I have been a Ray-Ban loyal customer for years, many years and after spending well over $200 for my most recent pair I must say I am very disappointed, they are supposed to be high quality Polaroid lenses and the tint is cracking and peeling off on one of the lenses not both, I take good care of my things and there’s no reason for this to have happened…. how do I go about getting the lens replaced.?
    Thank you for your time, sincerely Joanne M

  • Chris says:

    Similar issue. Ordered prescription lenses. The Ray-Ban Lab misread the prescription. After I discovered the error – they refused to replace the lenses despite it was their mistake. Not the same company or customer service as BL.

  • Oscar Chan says:

    I just want to comment Ray-Ban is one of the best glasses out there right now, my father wore Ray ban wayfarer style. Now I am wearing them and I love the way they look, and now I just bought a pair for my son and he loves them as well Ray-Ban glass kicks ass

  • Christy says:

    I ordered a pair of aviator glasses and received them and did not like the way they look on my face. I contacted them for a return and they advised me since I picked silver frames I cannot return! I asked if I can exchange for something else and they declined. So now I am stuck with a pair of $200 glasses that I will not be wearing. I thought I would treat myself and this is what I end up with. I am quite surprised that a company as Ray-Ban will not help me at all with my concerns. I’ve asked to speak to someone other than customer service to no avail. Shame on you Ray-Ban!

  • krista says:

    I placed my order from Ray Ban on Black Friday Novembver 26th.

    This was a christmas present.

    The order has yet to arrive.

    Apparently the order was lost in the mail once, so I called up to find out what happened and they had told me it was lost in shipment & that they could send me a replacement order. That order was no going to arrive in time for christmas- ONE MONTH LATER!
    I thought this was absurd but whatever I wanted the item anyway.

    on December 27th I decided to track the order again, & now the same tracking number with my item was LOST AGAIN!!!

    So I called up customer service for the third time, the women i spoke to said she will send out another item. I told her it needed to be over nighted – she stated she can not over night. So i said fine just send them out.

    This morning on 12.28.21 I woke up to an email stating that my order was cancelled. I did not ask for my order to be cancelled!!! I still wanted the item.

    I can not believe the customer service I have received trying to get my order from over a month ago.

    This was the FIRST AND LAST TIME I ever order from this company.

    I have ordered from plenty of high-end stores for sunglasses & never had I had an issue like this.

  • Stella says:

    WORST CUSTOMER SERVICE EVER! I have emailed and called regarding an order 5 times. Lenses sent were plastic instead of glass as the original placement, cost 80 USD. Polarization Treatment Started peeling, chipping and cracking and they refuse to cover the lenses under warranty. I cared for the lenses in all way. DO NOT Buy Ray Ban anymore. You can get better Mileage from a cheap pair of sunglasses as their product became garbage, Immundizia as us Italian say!!!!!! More embarrassing is an American company not standing behind their products, then they wonder Made in China Uhhhh

  • Ralph Morton says:

    I love Ray Ban and that is why I ordered a pair prescription sunglasses through Lens crafters in Point Claire Quebec. I was told that there might be up to a two week wait for them . I am now in week three and told there will be some time before I receive. I truly would like to have then but am thinking about canceling my order. You might want to have a conversation with the manager of that outlet .

  • Tracy Miller says:

    I’m so aggravated that you can’t get them to simply change the address that was entered incorrectly on my part. They want you to reach out to UPS once it’s shipped.!! Poor customer service…… Some of there employees don’t need to be in the customer service industry…..

  • Greg Lane says:

    Try calling Rayban. They are horrible and I have owned A Rayban product for almost 40 years. What happened? Product is no longer good and service is terrible

    • Gwen Kennedy says:

      WORST CUSTOMER SERVICE EVER! I have emailed and called regarding an order 5 times. You never know how great a company’s customer service is until you have a problem. I should have just went to Walmart where subpar customer expectations are expected.

  • Thomas Cody says:

    You should make glasses with a button on one side better on top with the time and on the other the tep they would sell like hotcakes

  • Frank says:

    Please send me an email link so I can propose a question and show my pix w/ the $200 Ray-Ban’s on.

  • Richard Carter says:

    I am TOTALLY “NEVER” Buying a pair of glasses from this “QUALITY” Company!! It is a SHAME.

  • Pamela Palermo says:

    I ordered 3 orders and when they confirmed it on line they had the wrong state as the delivery address so two of the three orders I redid awaiting a refund for the two canceled over 15 days they owe me that money and when I call the 800 number I wait two hours instant chat had no answers for me told me he didn’t have access to my account???after waiting one hour – and Wednesday the email I sent at 515 said they will respond in 48 hours they did not – paid the corrected orders in full they owe me 106 plus and keeps stalling on giving me a refund nd- they said I have to wait 14 days which inconceivable as I work retail a credit 1-5 days max

  • Penny O'Donnell says:

    I payed for my order and it was not received. I can’t even talk to someone. I want answers. This is disgusting.

  • Penny O'Donnell says:

    I have been online for 6 hours today waiting for a rep. Both times I got to #1 and was told there are no reps available. This is disgusting. I want to know where my order is. I paid for it, you should be trying to find out what happened or replacing order. Or even just refund me. I have never seen anything like this.

  • Elaine Eckers says:

    During this stressful pandemic , your customer service is horrific . The wait time is 1-2 hours to speak to someone and the coupons offered on the site do not work . Waiting for a supervisor to contact me . Has not happened yet . Each rep gave different info . Very disappointed in your company . Where is empathy for the consumer ? Only frustration . I hope someone contacts me . Good products but inferior service .

  • Scott Nelson says:

    I have attempted to send emails to the contact addresses found on websites of Ray-Ban. Each time my email is returned as Undeliverable. I am having issues with my glasses, and it appears impossible to get advice, or a response from Ray-Ban. Once a purchase is made, the customer appears to be forgotten.

  • Pam Brown says:

    I am having issues with progressive lens in a aviator.
    I called the regular 800 number and that nor the website could provide further information in specific to this problem.
    Is there someone who can help. Probably more of a technical lens person. Not a dot com sales/CSR rep.

    Thank you

  • >