Where is Pottery Barn Corporate office Headquarters

Pottery Barn Headquarters Address and Contact

Pottery Barn Logo
  • Address: 2100 Chestnut St, San Francisco, CA 94123, USA
  • Phone Number: +1 415-441-1787
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: N/A
  • Established: 1949
  • Founder: Paul Secon and Morris Secon
  • Key People: Douglas A. Diemoz (Chief Financial Officer)

Pottery Barn Headquarters Location & Directions

Pottery Barn Headquarters Executive Team



Kim Terry

Public Relations Director

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About Pottery Barn, History and Headquarters Information


Pottery Barn was founded in the year 1949. The company has been active for over 70 years now. The company was founded by Paul Secon along with his brothers as well, located in West Chelsea, Manhattan, USA. The founder of the company had discovered almost three barns of pottery from the factory of Glidden Parker, located in Alfred, New York, USA. Paul Secon, with the help of his brothers, had built up a chain of almost seven stores. Then in the year 1996, Paul Secon had sold off his share of the company. Two years later, one of his brothers named Morris, also sold off his share percentage as well, to an outsider. The new owner of the company had expanded the chain to nearly 13 stores, and then afterwards selling it to The Gap, in the year 1904.

As of the year 1986, the company was sold off to Williams Sonoma. The mail order list catalogue of the company was first published by the company in the year 1987. As of the year 2017, the company had released its first augmented reality application for iOS mobile users, that helped users to virtually place pottery barns all over their rooms and therefore save the design ideas for buying products later onwards. One of the company's sub-brands, known as PBTeen, was the first home to focus mainly on teenagers. The brand was launched in the year 2003. The first store of PBTeen was opened in the year 2009 in Georgia, the USA, which was followed by stores in Chicago and New York City, USA. PBTeen also has a sub-brand as well, known as PB Dorm, for young people who are starting their college lives. The company has also been referenced to as well, in various favourite TV shows, known as FRIENDS, The Big Bang Theory and Seinfeld. The headquarters of the company is based in 2100 Chestnut Street. The name of the place is San Francisco, while the name of the state is California, USA. The pin code of the area is 94123.


Pottery Barn is an American company that focuses on the designing and manufacturing of various kinds of products for home furnishing needs, for its customers, all around the world. The current CEO of the company is Douglas A Diemoz. As of the year 2015, the company has its presence in over 198 locations all around the world, including the USA, Mexico, Australia, Perto Rico, Canada, etcetera. The company is currently a subsidiary of Williams Sonoma Incorporated.


The primary services provided by the company include allowing customers to have a retail presence in order to purchase various kinds of home furnishing items, manufactured and developed by the company itself. The company also has speciality stores as well, known as Pottery Barn Kids, PB Teen and PB Dorm. The company also sells its bed and bath line products as well.

Pottery Barn Headquarters Photos

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  • L. Brewer says:

    Screwed billing!! Spouse bought $1,200 furniture and paid to Pottery Barn address. PB claimed bill not received. (COVID excuse: changed billing address. Huh?) So someone corrected by crediting money back. So then PB bills again with penalty!! SS PB Titanic! Anyone at helm?

  • Holly Mighdoll says:

    This the very worst customer service in history. You can never speak to the same person twice.No one ever knows whats going on. Continuously transferred to the wrong departments, many many promises to call you back that never happen. There aren’t enough words to say the bad things about pottery barn that need to be said. In addition, the furniture is NOT worth the price. Made in China and poor quality to say the least.

  • Sally Berlin says:

    I am very, very unhappy customer. I have been waiting for a new cushions for my 7 month old $5K couch. I am ready to explode with the customer service I have NOT been receiving. My phone is 203-496-2438.

    I expected a response ASAP, I am soooooooooooooooo unhappy. Here is my order details below.

    Williams Sonoma Inc / PB / 082268920982 / BERLIN, SALLY

    Sally Berlin

  • Kathleen Taylor says:

    I am an author/ illustrator and wanted to know if you use would books in your advertising and or how to be considered for your Summer Reading Challenge?

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