Where is Postmates Corporate office Headquarters

Postmates sucks

I had my food stolen by a delivery driver it was never delivered and now Postmates said I reached my refund limit but this is like my 4th time using it

I had my ATM card used fraudulently to order $100’s in food and I’m wondering if there is any way to find out where the order originated and the address to which the deliveries were made to?!

Please review the amount of money for ‘batch’ deliveries thru Walmart. The amount being offered to UberEats drivers is very deflating and not workable. You are asking drivers to earn approximately $4-7.00 and hour ( after gas ,etc) to do multiple drop offs deliveries. Please forward this to proper department at Postmates

I had ordered food from you guys and I never got it. there is no way to get a hold of anyone. you guys suck

I need assistance to get my documents to file my tax. I am not interested in you putting my comments for people to read. I need to get my tax documents. What benefits will I get if only my comments are read by the general public without any action being taken. Instead of telling me how I can get help all that you said was that my comments has been submitted on the post.

Making your delivery drivers frustrated in obtaining their tax documents. Several attempts to contact postmate through the customer service has been frustrating.

I need to reach a person in regards to my cashout prior to merging to UberEats. No one can direct me from Uber and I am owed $700 from unpaid deliveries. The worst business I have EVER dealt with in 10 years of customer service. Postmates is unprofessional

Uber/Postmates.. I ordered food from subway . The food did not arrive. I was charged and funds were taken from my debit card. Subway said they had no order was sent to them. I have been cheated. TO TOP THAT 6 HOURS LATER POSTMATES PEOPLE STOLE MORE MONEY FROM ME . . UBER has been notified of there thefts and ignores customers complaints and certainly not made any effort to stop the crime thier drivers. Humdres of customers have informed both Uber and Postmates of this . With such a huge number of victims this organized crime to defraud and steal money has risen to grand theft by way of this fraud and theft. Because Uber and Postmates inaction to stop & reimburse victims these entities share responsibility and that is criminal aiding & abetting the crimes of theft & fraud with willful criminal activity. DUE TO THE SCOPE OF THESE CRIMINAL ENTERPRISE ACTIVITY, NEGLIGENCE AND CONSPIRACY WITH SPECIAL CIRCUMSTANCES. A CLASS ACTION SUIT IS NOW BEING WRITTEN AND WILL INCLUDE ALL PARTIES INVOLVED IN THE VARIOUS SCHEMES UNDERTAKEN TO DEFRAUD OR COVERUP THESE CRIMES OR CLAIMING IGNORANCE WILL NOT SAVE ANYONE OR ANY ENTITIES FROM PROSECUTION. I WANT ALL MY MONEY RETURNED AND ALL MONEY STOLEN FROM OTHER VICTIMS RETURNED, PUNISHMENT OF THOSE INVOLVED IN ANY ASPECTS OF THESE CRIMES AND A HUGE APOLOGY IS NOT ADEQUATE BUT IT MAY BE A START

Need help getting my documentation when I was hired on to postmates but it’s really impossible to get ahold of a customer representative..

I need to dpeak to manager asap..

I need my 1099 as proof of employment for Werner enterprises they are giving me until the end of the day today to get it okay please help me I’ve called and called been left on hold for longer than 30 minutes which is unprofessional

HELP!Please direct me to who can help me with my money being robbed from my acct, i would like it to be replaced, there seems to be an issue where we delivery workers with postmates are being scammed, a person placing an order and sending us to a bogus address and apparently a second person calling us and acting like they are postmates fleet regarding an issue and they steal your money , I am not the only person this has happened too, if you are able to refund customers then you can also replace my money. Please help thank you😔

Unbelievable I’m deleting your app!
Postmates Support from your Movita Juice Bar order
Your request (37259562) has been updated. To add additional comments, reply to this email.
Christian Cheong
Aug 8, 11:29 PM
Hi Nathalie,

Thank you for contacting Postmates regarding your order from Movita Juice Bar. I apologize if the order took some time for delivery. No worries, I’ll be happy to look into this for you.

Upon checking the system, it shows that the order was delivered within time frame. However, please know that your feedback is truly appreciated and is taken seriously. A situation like this helps us to constantly refine our service, so we can better serve you. While we are unable to process a refund at this time, I will make sure it is passed along to the appropriate parties and advise Movita Juice Bar and our Postmates so this won’t happen in the future.

Again, please accept our apologies for the inconvenience you experienced. We hope to provide you with an exceptional experience on your next order with us.

If you have questions, clarifications about the order, or in need of further assistance, please let us know. Thank you for choosing Postmates and have a great day, Nathalie.
Nathalie Espinoza
Aug 8, 11:20 PM
It arrived all melted. This seems like a ridiculous practice when I order products that are frozen that the driver would be picking up but then making a stop before mine. Of course everything was completely melted and the driver admitted he was delayed due to an extra drop off. We paid over $40 for 3 açaí bowls and your service doesn’t set up to bring frozen goods straight to me is ridiculous. This entire order should be refunded as the order was ruined upon arrival!

Roselle Williams
Aug 8, 7:25 PM
Hi Nathalie,

Thanks for placing an order from Movita Juice Bar today. I understand you’re checking in about the status of your order. I’ll be happy to look into this for you.

Upon checking, your order is on its way! Please let us know if we can assist while your order is en route. We want to make sure you receive everything you’ve ordered.

Thanks for choosing Postmates and enjoy the rest of your day, Nathalie!

Roselle W.
Customer Service Professional

https://postmates.com

Nathalie Espinoza
Aug 8, 7:21 PM
Hi Postmates,

I’d like to report the following about my recent order from Movita Juice Bar:

* Why would the driver deliver another order before mine and delay the order? My order is frozen and will melt.

Thank you.

Nathalie

I, am a postdates delivery driver, and I worked the week of July 13th-19 however my earnings of that week was not paid out to me. I have been trying to contact support team to help with my missing payments, and i have not been helped. I, am wondering if this happened to another driver. it shows that my payment is cleared but i was never paid. I, am trying to get help for my hard earned money deliveries i made to be paid.

Good afternoon. I received a $25 credit from postmates from a promotion you had on friend referrals. I placed an order on April 8, 2020 with Dunkin Donuts. Order was accepted and the amount owed was “0” because I used the credit. Postmates canceled because they couldn’t find a merchant. I re-ordered, order was accepted, and the amount owed was $36.89. I emailed Postmates and indicated that this was an error . I received notification that a $5.00 credit was applied (which I didn’t request). I emailed again and stated that on the emailed for the $25 was to be used on my next purchase of my total cost. I requested the $25 credit since it was only valid for 7 day. I received a phone call and the representative told me the same thing. But I told her that I didn’t want the $5.00 credit, I wanted the $25 credit that I received from postmates. She again told me she was sorry, but that she couldn’t help me, but the $25 credit was still there for me to use in the future. I told her that this was unacceptable because at no point did I ask for the $5 credit and I was awarded the $25 credit from Postmates. She wasn’t very helpful so she said she would escalate it to Headquarters and they would call me within 72 hours. I still haven’t received a phone call. I emailed twice after that and still no response. Very dissatisfied and disappointed. I believed in your product and recommended so many people. Please assist. My home # is 718-671-5442. Thank you for your assistance…

I was deactivated with out my story told

My driver went to the wrong address (next street over on other side of fence). She ignored my multiple calls, texts and the clear delivery instructions stating it was a yellow house, not the apartment complex next door. Food was ice cold by the time it was delivered and one item was wrong. Despite sending photos of everything with time stamps showing how late the food was and the ignored communications, Postmates only refunded $6 of the $20 order (for the burger that was wrong). After getting the same email message 10 times and having all this information ignored, I called customer support. Supervisor was supposed to call me back. That was an hour ago. BTW – GrubHub managed to deliver a replacement lunch for me in no time and without issue. I’ll be using them in the future.

Postmates does not pay fairly based on certain markets, example I drove a 35 minutes delivery from one side of town to the other and it was 22.8 miles and the total compensation was $5.66!!!! If you look at just the mileage alone at .54 cents paid per mile, that alone is over $12.
Don’t deliver for Postmates as you cannot see what your pay is until you accept and complete the delivery and that is when the surprise sets in. If the Executives really cared they would respond themselves and not hide behind not having a main phone number to corporate. Instead they have a customer service number that is outsourced and they have no way of escalating to any corporate office. Social media here we come.

I see that scams and unauthorized charges seem to be the order of the day here. Unauthorized charges to my card, which is used solely for my daughter. I contacted support and was disconnected on four separate occasions due to their unwillingness to connect me with a supervisor.

Are we as a United people living in a “Free” country going to accept such a mockery of what’s supposed to be “customer service” I say no! This is not ok. I’m seriously contemplating suing. If you would like to join this class action suit please email me at angelatmccoy@yahoo.com.

Thank You. No child hungry!! Amen

Also just got scammed. Food was never delivered. Emailed support. Informed I would not receive a refund for the food I never received.

What gives you the right to use my debit card. My legal team will be on your ass in the morning. Fuck you

I placed an order and received the wrong order an you wont give me back my money! There is no customer service number…no one to help! I want my money back! You took my money and I received nothing! I will blast you on social media…you stole my money!

You NEED a phone number unless you are scammers

Your company must not have any type of policy to check IDs when someone is using a debit card. Really pissed that someone used my debit card 5 times and no one asked for identification.