Where is Popeyes Corporate office Headquarters

Popeyes Headquarters Address and Contact

Popeyes Logo
  • Address: 4555 Roswell Rd, Atlanta, GA 30342, USA
  • Phone Number: +1 404-201-6935
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: 2,500
  • Established: 1972
  • Founder: Al Copeland
  • Key People: Al Copeland

Popeyes Headquarters Location & Directions

Popeyes Headquarters Executive Team

Name

Title

Alexandre de Jesus Santoro

President

Andrew G. Skehan

President of International

Jacqueline Friesner

Chief Accounting Officer

About Popeyes, History and Headquarters Information

History

Popeyes was founded in the year 1972. The company has been active for almost 47 years now. The founder of the company was Al Copeland. The company had first opened its doors in the year 1972, named as 'Chicken on the Run'. The founder of the company wanted to compete with Kentucky Fried Chicken or KFC, but his restaurant failed after several months. As per the company's history states, it had sold 'traditional mild fried chicken', but the company's business was slow, and the chicken team realized the company have to sell a spicier alternative to their standard chicken recipe if they wanted to impress flavour-seeking customers.

The founder of the company had reopened the restaurant four days later, renamed as 'Popeyes Mighty Good Chicken'. By the year 1975, the company was again renamed as Popeyes Famous Fried Chicken. The company founder started franchising his restaurant in the year 1976, beginning in Louisiana, USA. The chain had expanded to Canada in the year 1984 and reopened its 500th restaurant in 1985. BP Newman had acquired several franchises in Texas, USA, and surrounding states as well. Two hundred more additional locations were also added during a period of slower expansion. In the year 1990, Copeland Enterprises was in default on almost $391 million in overall debts, and in the year 1991, the company had filed for bankruptcy protection. During the year 1992, the court had approved a plan by a group of Copeland's creditors that had resulted in the creation of America's Favorite Chicken Company or AFC, in order to serve as the new parent company for entities like Popeyes and Church's - which another fast-food chain specializing in chicken as well. AFC had become a limited public entity in the year 2001 with its IPO or Initial Public Offering. Then in the year 2014, the company had announced it had re-acquired full control of its seasonings, recipes, and other proprietary food preparation techniques as well, from Diversified Foods & Seasonings - which had remained under the control of the company's founder and his estate after the creditor sale of Popeyes to AFC. The company had continued to license the seasonings, recipes, and techniques from DF&S for a yearly price as 'spice royalty', before buying them outright for almost $43 million. DFS still remains the leading supplier for Popeyes, until the year 2029. The headquarters of the company is based in 400 Perimeter Center Terrace NE Suite 1000. The name of the place is Atlanta, while the name of the state is Georgia, USA. The pin code of the area is 30346.

About

Popeyes is an American chain of restaurants that are focused on providing various kinds of fast food recipes and dishes, especially its simple meal of fried chicken, along with biscuit and honey. The company has over 3,100 restaurants under its name, across 40 states in the USA and also 30 different countries across the globe as well. As of the year 2013, the total revenue generated by the company is more than $206 million. Also, the number of employees working at the company is more than 2,100, as of the year 2015.

Services

The primary services provided by the company include allowing customers to have a retail presence in order to purchase various kinds of fast food dishes and recipes, manufactured by the restaurants of the company itself. The products that are sold by the company include fried chicken, vegetables, biscuits, Cajun cuisine, seafood, etcetera.

Popeyes Headquarters Photos

Rate This
  • Robert Jetton says:

    Went to Apalachee Parkway, Tallahassee, FL location today, ordered two spicy chicken sandwiches, pulled up to window asked to add a sweet tea. Was told nothing could be added to order, looked behind me and no cars were, Was told to pull around to handicapped space and wait. 15=20 minutes my food was brought to me. Upon arriving at home, 30 miles away, I found both sandwiches were regular sandwiches, not spicy. Tried to call location and found that there is no phone. Sorriest service I have ever had a Popeyes, the food was horrible. If this is what you call “Service” I suggest you close the location down!

     
  • Letitia Douglas says:

    On 8/24/20 I went to the 31st and Prospect store here in my city. I love spicy chicken and this franchise is the only place left to get spicy fried chicken. I love the Porpeye’s brand, but lately it’s not been living up to its name! I spent $22 and change on this day and my order was totally screwed up not to mention the food was horrible! The chicken was dry, I had a 2pc w/fry and a side of red beans/rice, w/cole slaw I didn’t get my slaw, my son had a popcorn shrimp dinner they gave the top of a biscuit, my daughter had a chicken sandwich meal they her to bun tops, the drinks were watered down. I wrote tell them about it they only apologized I want it made right I spent my money and I deserve to have what I paid for. You can’t call the number at the bottom of the receipt 816-921-3035, there is a recording so it’s useless, I never go to this piss poor store again. Kitchen #2843, I wasted $22.64, check #330. I want this made right I am going to take it higher than Popeye’s they should have character we are trusting them and they are taking advantage. I am not one who will sit idle and wast my money I work too damn hard!!!!!!!!!!!!!!!!!

     
  • James Whitehead says:

    I was in your location in Birmingham Al (Arkadelphia Road) today and It was the worst service I have experienced in my 74 years. They would not let you pull up to the window until they motioned you forward and then after placing your order they told you to back up I was pulling a trailer which made this impossible. So they told me to pull forward. When they brought the order out it didn’t have the drinks and only one sandwich vs 2 and it was the wrong one. We had to go inside to get our order right.

     
  • Eva Purcell says:

    I live in Coatesville Pa. I just discovered the chicken sandwich the best. But Popeyes in Caln the people that work there are the nicest , friendliest people. Even through all of this Covid that’s where we went. Always very nice and polite. I can’t say enough about this group of people.. I just need to give them a shout out

     
  • Teresa Conlan says:

    My last experience with our local Popeyes, located at 1817 Glynn Avenue, Brunswick, GA (912) 267-0641 was absolutely TERRIBLE. The employee at the window kept her back to me the entire time. I was wearing a face mask so she couldn’t use that excuse to keep her back to me. She was rude, abrupt and made me feel like I was bothering HER and she was doing me a favor by taking my order and money! She never had a single smile to me throughout the entire time I was there. She kept her back to me and her attitude to me was absolutely horrible!!! This is not the first time I’ve been treated badly by the staff at this Popeye’s location, and I’ve never complained before, but this last encounter was the worst! I sincerely doubt anything will be done to improve this but employees such as this person is driving all of us away.

     
  • Jackie says:

    worst experience ever order was mis priced not once but twice. incomplete order missing cole slaw asked for it got home biscuit and Sause missing employees were young and undedicated could not count change team lead or manager fixed the price and had no words for the customer NO CUSGTOMER SERVICE district manger needs to release these people from their position as customer service is number one Discusting over all experience store number12658 needs to be totally closed until you can hire employees that do not close window on you and turn their back

     
  • Donald Heller says:

    how come none of your employees in your Eustis Store in Florida are wearing mask 2 days been there no mask

     
  • Kathy Stebelton says:

    Popeyes Chicken 1928 Brice Road Reynoldsburg, Ohio 43068 ..7/25/20 2:16pm ..host Samar a #10013. walked into the store, 2 people @ counter being waited on, was asked by manager(Black) to wait outside the door, ONLY 2 people can be in there at a time. fine, no problem. 2 ladies left and advised we(2) could go in. Meanwhile there was a young lady that came in(BLACK) and told her only 2 at a time, she waited were we did. Meanwhile a “black” gentleman came in and was in the order area, yep 2 at a time and manager said nothing to him about waiting. When my food was ready, I mentioned to the employee that the young lady was next, not the gentleman waiting inside with us(3). the manager asked if there was a problem and I told him I was letting her know that the young lady was next, that’s all. He got smart, saying she said it was ok for him to be next…OK. real snooty …then thought I have something to say then, smartass, when we came in there were only 2 allowed in the order area, so I asked why we had to stand outside, but it was ok for the Black gentleman to be in there, that was 3, thought it was only 2 allowed. words were exchanged and the manager said i will call the police, i told him to go on and call. As we were walking out the door, manager smartass, said, well you did get our chicken, told him never again, they will not refund your money…I WILL STARVE TO DEATH BEFORE I WOULD STEP INTO POPEYES.

     
  • N. Brunson says:

    TELL THE TRUTH WHAT YOU CUSTOMERS SAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

     
  • N. Brunson says:

    WARNING DO YOU KNOW WHAT THEY ARE SERVING YOU?????????????????????????????

    I stopped at the store in Indianapolis IN, Located at 3128 E. WASHINTON ST, INDIANAPOLIS, IN 46201
    I ask If they had unsweet tea and way told {yes} so I ordered a sandwich & a Large UNSWEET ICE TEA and confirmed the order and the fact that they had UNSWEET ICE to which they say yes they had UNSWEET ICE TEA (3time) again I confirmed they Had UNSWEET ICE TEA!
    At, the pickup window I confirmed that they had UNSWEET ICE TEA (3 more times)
    after receiving my sandwich and tasting the tea I told the YOUNG BLACK WOMAN that this was sweet tea, at which time SHE became very CONTFRONTATIONAL and told me ” VEVES U UNSWEET TEA” while others in the background were laughing! NOW this OVERWIGHT Person had her face mask down under her her CHINSSSSSSSSSSS! AS did the other work!
    What else did they do to my food did they SPIT are RUB their ass on my sandwich, so I tossed all of it out!!
    And will NEVER STOP AT A POPEYE’S STORE AGAINE. AS LONG AS THEY HAVE NASTY STUPIED PEOPLE WORKING, And yes that is, any color , race, HillBilly and BLM members and are white TRASH

    DO NOT SPEND!!!!!!!!!!!!!!!! OF YOU MONEY AT Any POPEYE’S Stores WHO KNOWS WHAT THEY HAVE DONE TO YOUR ORDER!!!!!!!!!!!!!!!!!!!!!!! IF THEY THINK IT”SB FUN TO LIE ABOUT TEAR AND LAUGH ABOUT THAT THEN THINK ABOUT YOUR FOOD IF UYOU NOT BLM!!!!!!!!!!!!!!!!!!!!!!!!!!

     
  • Jax says:

    I went to the Popeye’s on Collier Blvd in Naples Fl. There were approximately 8 cars in front of me at the drive thru and it took forever just to get to the order taker. Once I got there, the girl told me to hold a minute. That minute turned into 20 minutes. Yes, that’s right. I waited 20 minutes at the order taker. In total I waited 58 minutes to go through the drive through. This is absolutely ridiculous! I wanted to complain but didn’t for 2 reasons. The first being, I didn’t want them to mess with my food. The second being, I didn’t want to hold up the line any more than it already was because unlike Popeye’s, I do value the time of others. This was not the 1st time this has happened so I thought I would go out to the corporate website to complain since my local popeye’s would not pick up their phone. After reading some of the reviews from different parts of the country, it seems that this is the trend for this corporation. As much as I love the food, I am giving up on going to Popeye’s anywhere. It seems to me that because its a country wide issue, it truly starts with corporate and just trickles down. You’ve lost me as a customer and I will make sure that everyone is warned about going there and expecting standard service.

     
  • JD says:

    Like the food, Managers not wearing masks working the line. I spoke on the phone with the Mgr and just before she hung up on me she said it was too hot to wear them.

     
  • Laura Carson says:

    We just (7/16/2020 3:30 pm) went to the store at 3461 Cleveland Avenue Columbus, Ohio 43224. The service was horrible, the wait was long, the only decent thing was the cashier taking the order. My daughter had her rice and beans just thrown into the box and it spilt everywhere, my son asked if it could be remade and was told very rudely that he would have to wait. One employee was not wearing gloves but was handling food. When we got home, one of the tenders that my daughter ordered was not cooked, it still had raw batter on it. Two days prior this, my son ordered $50.00 worth of food to be delivered through door dash, we never received the order and we had no contact information for the person that was supposed to deliver our food and I had to drive up to this same location to get our food remade and it was still messed up. Everything was supposed to be spicy, but none of our food was spicy. Not to mention that on both occasions the store looked dirty like nothing had been wiped down, floors not swept and mopped. I am a really unhappy person right now… I am thoroughly disgusted with this location.

     
  • Ron says:

    Love the biscuits don’t change recipe. The chicken coating is a bit too salty but very tasty.

     
  • Jodylynne Jordan says:

    Surfside Beach, SC location is a nightmare!! They either don’t get your food made right, out of items on the menu, rude staff, or the best is CASH ONLY because the card machine is always broken. 90% of people use debit/bank cards/credit cards and no longer carry cash. Ridiculously long lines and tonight I waited 45 minutes to get to the drive thru speaker box since the inside is closed, to find out they’re out of half the menu and cash only. I tried calling because I wanted to speak with a manager and no one answer the phone!! Wow!! Chick-Fil-A wins for dinner tonight and I will get my chicken with a blessing. Better get this Popeyes fixed it’s the only one anywhere near Myrtle Beach!

     
  • Vanessa Morris says:

    I swear for goodness, I’ve tried, tried and tried again to give Popeye’s located in Brooklyn Park, Minnesota a chance. Well, after today, I’m DONE!!! The drive thru experience is the worst. After sitting in the line for close to a half hour to place my order, the person taking my order just couldn’t get right! He was knowledgeable on the menu, so it took extra time to place my order. Once I thought we was both on the same page, I realized I forgot part of my order. My thought, oh I’ll see if I can add to the order. Once at the window, they were non-conforming and indicated I couldn’t do that. My thought, don’t you cook the chicken in batches? How is it that I can’t add to my order if I’m paying my money. This was after I asked to speak with a manager (Lord only knows when the last time he washed his uniform, geezh!!!). He was just as difficult and needless to say, I left without my order.

    I cannot believe this is how the franchise conducts business!!! The staff was making negative comments in the background toward me which was highly inappropriate and there was no professionalism to say the least. And, did I say I was speaking with a manager after the young lady at the drive-thru window refused to add to my order (mind you, she wouldn’t give me her name either) I believe the manager’s name was Luis, but I’m not sure. I was so upset by that point, I didn’t care. I did inform them all I would be contacting corporate about the issue because it was truly unacceptable service!!!

    Please note, this incident happened at 5:06 pm, Monday, June 29 – today. It should be easy to determine who was on staff at the time. As a franchise, this really should be addressed and someone really needs to pay this particular location a surprise visit. I’m sure you won’t be happy with how your franchise is being portrayed to the public and my community (large African-American population). All I can do is shake my head…..SHAME!!!

     
  • Scott Smith says:

    Me and my wife went to the Popeyes restaurants in Southington Conn on west st. The manager was on her break and was arguing with someone on the phone and was swearing and being very loud. When I confronted her she basically told me to get out of her business and no one else was being annoyed with her. So she told me to be quit n to just mind my own busses. Very rude n unprofessional of a manager to say n to be like.

     
  • De says:

    Why are the popeyes in Dallas, Texas not serving BUTTERFLY SHRIMP anymore???????

     
  • Sheri says:

    The Rockford and Loves Park, Illinois always has a 45 minute wait to get out of the drive-thru, they are also always out of corn on the cob, leave out items, and tonight the Bourbon Fudge Pie was also out.

     
  • Susan P. says:

    I went to 251 Dominion Blvd., Chesapeake, VA, took me 1 hour in the drive through (inside closed). One car at a time so everything was backed up at the speaker. I waited to be addressed for 5 minutes, then the kid says “hello”. What kind of way is that to address some one! While sitting at the window waiting, I look in side and see the paper towel holder hanging by one screw and the sink below it is filth and the wall was even dirty. I think a call to the health department is needed for this location. I took a picture to send them.

     
  • Terry Boyd says:

    I tried ordering 3 times on the online order but it kept saying that the store wasn’t accepting orders and I called to order the order and pay but they denied me to do so .
    It seems that the Popeyes on Saunders street in Laredo , Texas is open but not wanting to work!
    I called the Delmar store in Laredo and after four calls @ 20 rings each I finally gave up and went out to order and wait in person for 20 minutes in my car for 3/4 s of our order we found out after arriving at home !!
    $60.00 again and not all the order was there and the chicken was all dried out!!
    Who’s in charge now that my friend Mr. David Newman has passed away?
    I would like to make contact with them , IF not replied to I will go by the headquarters on Arkansas street here in Laredo
    I have been going to Popeye’s since they opened here in Laredo and went many times to visit the Local Owner David Newman , I normally spend @ $60.00- $70.00 per visit.
    I also must add the store located on San Bernardo Street in Laredo was so nasty a few months back that I walked back out due to fear of getting sick or setting in something dirty while attempting to go back in after paying at the window I was still missing several items and went in but decided to go home with what I had.
    What a shame they conduct themselves this way. I also had trouble at the same location getting someone to understand English!!!
    Thank you ,
    Terry Boyd
    [email protected]
    https://www.linkedin.com/in/terry-boyd-29986055

     
  • Bob says:

    Popeyes refuses to serve truck drivers after working a long stressful day . You think we’re all in it together?? I guess not them I will spread the word everyday I can so everyone stop going there if they can not serve people who is out here trying to replenish the food shortage. I even emailed them with no reply back so I take it as a they don’t care

     
  • glindia says:

    I went to Popeyes in Norton Shores mi when I got home and open up the potatoes we had a halve of teaspoon of gravy on our potatoes. Could not not eat it. Gross.

     
  • Ana Guardado says:

    13194 Popeyes at
    2835 Gallows Rd, Fairfax, VA 22031
    (571) 378-1235

    The order was incorrect and I called the number 571-378-1235 to let them know and the person who answered me was very rude When I explained that I was missing the rice with beans, he didn’t even apologize

    he said he was the manager when asking for

    his name he hung up on me.

    This was last night on 05/14/2020 at 09:33 pm I SPEND $30.60 SO THEY WOULD NOT GIVE ME EVERYTHING I HAVE ALREADY PAID is so SAD .

     
  • rochelle says:

    I went to popeyes #5303 in virginia beach and i order the ten piece special with 2 large size and 5 biscuit. I only received the chicken. i didn’t get anything else and i paid for it. the manger was rude an the employees was not even trying to help they was just walking around eating and laughing. when i went to let them know that i still didn’t receive my fries they said coming now and they just left me there sitting waiting for them. so i just pulled off . but i think that i should get reimburse for my food. cause i am never going to popeyes again for that experiences. . you can call me and reach me at 6319339936. My name is rochelle Davis. I will let my family know to never eat  there We will take our service to Bojangles because of that experience.

     
  • Danny E White says:

    EVERY time I visit Popeyes #12545, Saint Petersburg, FL, the service is at best chaotic, inordinately slow, and inexplicably without any sense of urgency. Leadership is severely lacking on the front line. Employees seem to not care if customers wait up to 20 minutes for seemingly simple orders. Today, May 4, 2020, I visited for perhaps the fifth time since the location opened. I opted to use the drive thru for the first time. I only wanted sides. Boy, did I make a HUGE MISTAKE! I was in line at ~4:50pm. Unable to escape the drive thru to go inside, I was at the mercy of the line. I placed my order (order #70) at 4:59pm per the receipt. I FINALLY got to the pick up window at 5:15pm, to a cashier with an apathetic attitude… no thanks for waiting or thanks for visiting, no NOTHING to let me know my business was appreciated. This location has earned a horrible reputation in the city and needs immediate CORPORATE LEVEL attention to train the in-house leadership on CUSTOMER SERVICE and customer retention.

     
  • Vinny says:

    I have ate Popeye’s chicken since the later 70s. Today is the worse meal I have ever had. The chicken looked like a pigeon. Over cooked and the biscuit looked like a small hockey puck, and about as hard. I spent $18.04 on something my dog wouldn’t eat. Made my last trip today to Popeye’s

     
  • Randy says:

    You need to edit that lady that is experiencing something on your commercial I’m sorry but it sounds like she’s having an orgasm eating a chicken sandwich that’s sick I like Popeyes but I’m not going to buy any if I get to see that commercial ever again thank you

     
  • Vonetta Raines says:

    I was charged $14.05 on my debit card today and I never received my food. Not only that but Popeye’s emailed me and says that my card was declined. This is false and I want a refund.

     
  • GERI BENEDETTO says:

    Went to the newly opened Popeyes in Marlboro N.J. I waited on the drive thur take-out line for about 30-40 minutes and watched the attendants at the window put their masks under their chins continually while one other person had a kerchief around his mouth. This person laughed when I reprimanded him about what he was doing, I told him there was nothing funny about it. I saw that another person also posted on their website about this same issue. And to make matters worst, I was short changed Ten dollars which I do not notice until I got home, needless to say, there wasn’t a receipt in the bag! Why isn’t management on top of required mask protocol. I can definitely assure you, me and a lot of other people who witnessed this will not be going back to this franchise for a very, very long time.

     
  • Philip coumbes says:

    My visit to the popeyes in the town of Ulster was very on management management came from behind lady working the Windows and grabbed her from behind she looked so embarrassed because the person that grabbed her had a orange shirt that said general management i will never visit their again when I call1the store ronni burris answered the phone stated he was general management and didn’t care to hear my side unless management and worker’s are changed i will never use popeyes again thank you for you’re corraperation

     
  • Katrin limbach says:

    Your commercials about free delivery are completely false.Just paid delivery as well as service charge for our order in san francisco for dinner.Two unemployed chefs milked for wanting to eat great chicken after a month of cooking ourselfs.Tha is for the extra cost

     
  • Robert Martin says:

    I absolutely love Popeyes Chicken and eat there often. However I eat at the Johnson City Tennessee location just now and the experience was terrible. When I ordered I told the window perso to make sure the food was hot because the last 2 times we had eaten there it was cold. Not only was the food cold but there was no napkins given , no spoon for red beans and rice and hardly any fries. (This was all take out window because of Corona 19). We went back and told the person at the window and a manager came to the window and started arguing with us that the fries were fresh and that the chicken was fresh ( the food was not warm). The manager had an attitude. I’ve been in management long enough to know you correct the problem and apologize for a bad experience. I will continue to support and buy your product because in my book it’s the best (far superior to the chicken/cow…lol). However if your going to do just window service it needs to be done right and don’t argue with the customer when positive criticism is give. I want Popeyes to succeed. Again I will always buy your product wherever I am I guess hot or cold but I do prefer hot. And I need a spoon for that awesome red beans and rice and napkins. Thank you for your time and for making the best chicken sandwich there is. Robert Martin

     
  • popeeyes says:

    9:19 PM

    THIS C-19 IS BAD IN CASE YOU DO KNOW WE BE ON THE FRONT LINE FOR YOU FROM OPEN TO CLOSE YES WE ARE GETTING PAY BUT IF WE FALL SICK THEN WHAT ….WE OUT OF WORK FOR 2WEEKS OR MORE THEN ON TOP OF THAT OUR KIDS DAYCARE CLOSE ….SKOOL … CLOSE THEN WHAT …..WE ARE SPENDING MORE MONEY THAN EVER TO FEED OUR KIDS WHY THEY ARE HOME WHILE WE AT WORK GOTTA PAY A BABYSITTER…. ALL THIS COME OF MIM WAGE JOB !!!! YOU HAVE NOTHING SET ASIDE FOR US WHEN SOME LIKE THIS HAPPEN EVEN FOR A HARRICANE WE WORKING …. AND THEN WE DO HEAR FROM YOU SOME LIKE WELL DONE GREAT JOB THANKS NOTHING I GUESS WE OR LOW LEVEL EMPLOYEE MIM WAGE WORKER DON’T MEAN NOTHING TO YOU …THEN WE HAVE TO TAKE ABUSE FROM THESE CUSTOMERS ALL DAY CAUSE I GUESS THEY CAN DO IT TO US TREAT US LIKE #$%^& SPRAY DISINFECT WHEN WE GIVE THEM CHANGE BACK HOW DO YOU THINK THIS MAKE US FEEL .. AND DON’T HEAR FROM YOU AT YOU MAY HAVE TALK TO YOUR MGR OR EMAIL THEM BUT WE WANT TO HEAR FROM YOU LET US KNOW HOW YOU FEEL ABOUT US WORKING IN YOUR STORES SHOW US YOU CARE ABOUT US LET KNOW YOU HAVE OUR BACK SHOW US LOVE ITS NOT HARD TO I KNOW YOU THAT … WE LEAVE OUR FAMILY EVERYDAY TO MAKE SURE YOUR STORE ARE OPEN AND RUNNING UNTIL WE CLOSE IT …. WHAT ARE YOU DOING FOR US THAT CANT WORK WHEN OURS GET CUT !!! OR WHEN WE CANT FIND A SITTER.. OR SICK WHAT ARE YOU DOING ….. UNEMPLOYMENT IS JOKE THAT DON’T EVEN COVER….. THIS IS A BIG SET BACK FOR US WE USE HAVE FREE MONEY(IN CASE DON’T KNOW WHAT IM TALK ABOUT FREE CHECK NOW ITS GOES TO CHILD CARE CAUSE KIDS OUT OF SKOOL DAYCARE CLOSE MORE $$$$$$ ALL ASKING YOU IS SHOW US SOME LOVE THAT’S ALL GIVE US HOPE THAT’S ALL …. OH I KNOW I TALK ALL OVER PLACE IT WAS FOR A REASON AND WE DON’T WANNA HEAR FROM MR KENNY AND SURE NOT YOUR SR.VP. THANK FOR YOUR TIME …………………. YOUR MIN WAGE PERSON….PS.. Y CANT YOU PAY US 2.0 MORE DURING THIS BAD TIME !!!!!!

     
  • Debby Johnson says:

    Madison Mississippi has the worst customer service and management. They never have Spicy chicken and have waited 25 minutes. It is the worst run Popeyes ever. I love Popeyes and sweat I will never go back but eventually I do and it is never any better

     
  • Ken says:

    I had the worst experience I have ever had at any restaurant or drive-thru last night. The wife and I had gone to the new Popeye’s restaurant on 2203 W Camelback Road in Phoenix and had received are order at the takeout window and found that we had received on part of the items that we had ordered upon returning home. We called the restaurant to inform them and spoke with a Kevin who was acting as manager, Kevin informed me that he would “make good” on the missing items when we returned to the restaurant and that we were to speak with him when we arrived. The wife and I drove all the way back to the restaurant and met with Kevin at the drive-thru window, this guy had the worst manners imaginable and refused to rectify the order in any way telling us that we needed to come back tomorrow and talk with the other manager in order to fix the order, both Kevin and his staff were standing at the window sneering and laughing at us the whole time while we were talking to him. Don’t go to this Popeye’s unless you like to have your money taken from you and have the staff harass you.

     
  • KK says:

    Sunday March 15 was my husbands & my first visit to Popeyes at 26170 Lorain Rd, North Olm., Ohio
    I was so disappointed, first the clerk behind the counter had no gloves on, a dirty ripped shirt, please can’t the manager give him a new shirt! Also he had no help we waited at least 15 minutes in line with only one person in front of us. We were disappointed with the shrimp, but the chicken was good. We asked for a plastic knife and butter, said they had none, I don’t understand. I will not be back this store was unprofessionally run and by the the time I left there were at least 10 people behind me. Please send a district manager to view this store, yuck!

     
  • Yesterday place and in-store order at Popeyes’s location on Carmel Drive and Keystone. The staff was ill-equipped and not trained. One staff member had an attitude problem. Six staff members reflecting poorly on the location. The quality of food was mediocre at best. This is not the first instance of poor service.

     
  • Tom S. says:

    We had lunch recently at the Popeyes in Eatonton, GA. We ordered a chicken sandwich with sides and drinks. I asked for a plastic knife to cut the sandwich, so my wife and I could share. I was told they did not have any plastic knifes. I asked if they could cut the sandwich in half when it was made. The employee was very rude and said “They don’t have a knife either”. Will someone at corporate please take them a knife. Also, while you are there you may want to talk with them about customer service. Just wanted to let you know why we will not going back to Popeyes.

     
  • Robert Phelps says:

    I just had one of the most vile visits to one of your restaurants. I am not a young person so I have been around and I never complain, this situation has driven me to not only complain by I will be taking appropriate action.

     
  • Averil Joachim says:

    I am not sure my grievance will ever be viewed but I will submit either way. I visited one of your establishment on 12/21/19 at around 4 – 4:15 pm located on 2691 Windy Hill Rd, Marietta GA, after we came out of the military base in the area. It was an experience as a person who also deals with customer service don’t want to ever experience again at Popeye’s. I believe the person who took my order for myself and my sister was new, his name Chico. Now he never read the order back to us one, which I took for granted he got what we said, but when my receipt was printed(order#351), I draw to his attention right away, the order on the receipt was incorrect. He took it back to the manager, I believe wearing a blue uniform her name Karen and the manner in which she took over the situation was so unmannerly. I will expect that from the workers if so, but the manager…wow. Anyway you know what they say about people like that, not to take it personal because they might be going through their own emotion, but again, when you are a paying patron, you expect to be treated with respect. She took my receipt and when I ask her for a copy she insist that I was not getting it back. Chico before I even got her name to file my complaint I ask him what is her name, because there was no name displayed on herself for me to see, he said I don’t know and then she shouted Karen. Again from management you expect a whole lot more, being a manager/supervisor myself. The establishment was unkept as well, looked like the sitting area was not cleaned since. Sometimes I wish undercover BOSS will visit these locations and see for themselves the people who carry the Popeye’s name. I definitely will not be visiting this location ever again as much as I love my Popeyes chicken. My sister and I should have stuck to going to Bojangles, but because both she and I love Popeyes so much and the we were so far away from our normal location we visit in Lawrenceville, to go visit this location and get this sort of rude service is really heartbreaking. But believe me I will be visiting Popeyes again just not that one, you could believe that.

     
  • A Keefe says:

    Popeyes Lake Saint Louis Mo. Stopped to get a chicken sandwich 11:30 am 12-21. Lady on counter said
    did not have. Spoke to the gentlemen in back said have to come back in 2 hours chicken not thawed out.
    Told me I have to come back and keep trying to get it. When this restaurant gets busy lock lobby doors said
    you have to go threw drive in window. Poorly run will not make it in our area.

     
  • steve says:

    I just purchased Popyes chicken with hair in it.Store #2023

     
  • s.scott says:

    I live in Orlando Florida and visited Popeye’s on Orange Blossom Trail yesterday which was December 12, 2019. My total was 21.92. They charged my card 211.92. I’ve called everyone there is to call but my money haven’t been reimbursed back to my card. I will never eat at a Popeye’s ever!!!!!!!!!!

     
  • Vicki Grier says:

    I have eat at Popeyes many times since the open store in Charlotte. I ordered an 8 piece chicken only and they give me all wings. Am very pissed off that I paid 13 dollars for wings. No thighs no breast no legs. Store #13076. Don’t know if I will go back very disappointed

     
  • Denny says:

    I travel from Naples, Florida to Tampa Florida once a week and have stopped at the Popeyes Chicken located in Arcadia, Florida / In Riverview, Florida / And in Golden Gate, Florida. Interestingly enough, all 3 locations might as well be located right next door to each other as they all have the exact same issues. They never have enough (spicy) chicken prepared – I am always told it is always 15 to 20 minutes until spicy chicken will be ready / They always run out of medium cups / The one person assigned to the front cash register will go 10 to 15 minutes without taking an order / And now with their app, people “pre-order,” walk inside and basically take all of the chicken so you continue to wait and wait. Nobody is cleaning the lobby / tables as you have to clean up after yourself, trash container are overflowing, and condiments are always out. As a suggestion to whomever with upper management might read this, it would be a really good idea to periodically stop and visit just about any location so you too can experience this most unpleasant opportunity. Commercials are great! The problem is in time, poor service and management / day to day operations will eventually catch up and people will eventually get fed up with no return visits. Sad because the chicken / mashed potatoes are so good! Happened years ago in Ohio with Sister’s Chicken & Biscuits. Over time, the same will happen here as well regardless of supply / demand. Would seriously suggest making internal changes by visiting numerous locations to see for yourself.

     
  • Bernice Hatton says:

    Today I was at Popeyes Chicken(80th Ave)Merriville, Indiana 46410. It was my lunch hour. It was the worst experience I have ever had to encounter. It didn’t look as if there was a manager there, if so she was as stupid as the other people working in there. No one could get the orders correct. People had large orders and the wrong food was in the bags etc. People got so mad they just walked out. All of the employees were just standing there as if they didn’t know what was going on. Some man said he had been waiting for 45 minutes and still had nor food. Finally she had to refund him his money.My entire lunch was gone with all the confusion going on. So I had to get back to work with no food. In my opinion everybody working in there should be FIRED!!! Todays event happened today(11-27-19) 1:00 lunch. Please, please help this place. Not a happy customer.

     
  • RJ says:

    I have been trying to get in touch with someone at various locations in Phoenix, Az for several days now. No one ever answers the phone(s)…it either goes to VM or the message says mail box full. I even called the phone number listed for your corporate office & once again no on answered & I was also unable to leave a message there as well!! I’m very disappointed & I usually don’t contact a “fastfood” restaurant but one of your stores that was close to me was urgently closed. I’m not sure the reasons at this moment, but that’s why I tried calling other Popeye’s stores in various locations in the Phoenix area. “Once again, like most businesses…there anxious to take your money, but don’t want to provide at least a decent customer experience!!”

     
  • Stephen Leibowitz says:

    Who can I speak to about selling you the best refrigerated pickles on the planet since 1897. I would appreciate the contact data. Thanks Steve Leibowitz United Pickle Products Corporation 718 933 6060 [email protected]

     
  • Pat says:

    The new Popeyes located on Barrett, Pkwy In Marietta, GA has really gone downhill. The last three visits have been terrible to say the least. I stopped by yesterday to try the new chicken sandwich. My ticket number was 51, and I waited in line for 1 hour and 20 minutes. There was only one register that was open, and at least 8 employees walking around and bumping into one another. The employees seemed very confused because they would call customers numbers in the 30’s, then jump to number 46, then 50, then back to the 30’s again. the coke machine for the customers and the coke machine behind the counter was out of coke, and they were out of sweet tea. They only had water, they were out of spicy chicken and they were out of gravy, also the manager by the name of King is very rude.

     
  • NC says:

    “Deriance Ra’Shaiel Hughes”

    You continue to hire ignorant, low life thugs which is why I will never go back to any of your stores. I thought my experience was just an isolated incident. I guess it’s what the company is willing to tolerate.

     
  • Barbara Collins says:

    I have been trying to get in touch with someone in the Charlottesville, VA store ALL day & the call goes to VM & the message says mail box full. I would like to order a fried turkey for Thanksgiving. I called a store in Roanoke VA & the girl I spoke with was rude & not able to give me any information. I called the telephone number for your corporate office & unable to leave a message there as well. This certainly doesn’t make a good customer experience! I don’t feel at all confident that I will get a reply to this message-very disappointing!

     
  • Stacey says:

    The good—your chicken sandwich did not disappoint but the Popeye’s experience did. This is where Chik-filet will always own y’all. Tampa Fl, Store #8534 order #72. Ordered 2 #8 combos exactly the same + 2 pumpkin pies. My sides were missing and I had to pull each sandwich out of the bags and hold the bag upside down to prove to the drive in lady that I was not trying to get extra food. I was so excited about being able to finally try the sandwich, I totally missed that my 2 pumpkin pies were not included until I got home. Also, one of the chicken sandwiches was missing mayo and the pickle. Honestly, I have no confidence that if I called the store to report the problem, it would be welcomed with superior customer service response. Again, quality and customer service is where Chik-filet will dominate— even though I think your sandwich is way better. Here are some other numbers on the receipt, not sure what they mean. T=10L I=1 C=8447. Would love to hear from someone at your corporate office.

     
  • David Nagy says:

    your store #11582 forgot how to fill my tender order with 6 tenders when I got home only 5 tenders was in the bix. I called the store and told them only to tell me they could replace the one tender. and i told them I wanted a full refund for their mistake.Driving back to the store for a tender wasn’t worth the drive.I said at least replace the tender box or my Ten dollars,which he said he couldn’t. I will not make anymore purshases from here without restitution…
    610-380-0100
    Popeyes 1839 E. Lincoln Hwy, Coatesville,Pa.19320
    order #45// id 334322924880 reciept

     
  • J.Aldrich says:

    The phone # shown is a franchise in Atlanta.Why are they hiding? The store here in Sun City Center is awful. Slow, cold tenders, barely warm rice and beans ,and no biscuit!! The car behind me got so fed up he pulled out and left!!! I will never go back —3rd strike and your OUT.

     
  • J. Bower says:

    Well, today is Oct 11,2019 and there have been no recent post on here since Aug 28,2019?????? Looks like the problems with Popeyes starts at Headquarters and trickles down!!!

     
  • Cametrice Walker says:

    I live in Savannah Ga and went to a Rincon location me and my family tried your chicken sandwich it had a good flavor that exploded in my mouth it was the Best chicken sandwiches I ever tasted ! This is a sandwich that makes you want to dance. It is a party of flavors going on in your mouth a sandwich you want to rap or make an video about this tasty sandwich it is so good,” take one bite the flavors and seasoning in the sandwich fights in your mouth.” your sandwich deserves 100 ” Take one bite it makes you want to fight!” ( A joke)It is sad people fighting about it, we have to continue to love one another…. the sandwich is so good.

     
  • Aaron Coston says:

    This Chicken is so hard until i can’t even eat it. this is most horrible chicken i”ve ever had. Please help me. thanx

     
  • Aaron Coston says:

    store # 3271 is the one that is horrible

     
  • Aaron Coston says:

    I need a phone number to speak with the Corporate office manager asap, Please comply. 1-513-873-6586

     
  • Aaron Coston says:

    The popeyes store on Reading road in Cincinnati, ohio has the nastyiest, rudiest people working there. And instead of them getting your order correct, they comming to the window to see who’s there and what you are saying, or getting free drinks. I had to repeat myself 3 times before they could get my order right and then I got very small pieces of chicken that were hard, old and over fried. I’m very disappointed in this store because this has happened 4 times this year and I didn’t have the time to complain about it. My phone # is 513-873-6586. I believe I deserve a make-up order or coupon for a free meal or something , this is very disheartening and rediculous.

     
  • TERESA says:

    I visited the Popeyes in South Bend Indiana “which is 90minutes from my house,” I arrived right before the doors opened, and I was the first customer. I was told they were out of pickles for the new chicken sandwich, I said that was ok, I purchased 4 of the new sandwiches, only to get 45 minutes away and decide to try one and find that not 1 sandwich had a breast fillet on it!!! are you serious!!! they all had what amounted to a chicken tender sitting in the middle of the bun.. I tried calling all day, no one would answer the phone, I called the 877 #, was kept on hold..I made a video of what these chicken little sandwiches look like because I felt this had to all be some type of nightmare!!!

     
  • ftotie says:

    I am not sure how much the people that work here are making but they are unorganized, mean spirited, they lack professionalism, and they never have menu items ready. Today was the last straw for me and I will never eat at a Popeyes again in this life. I went to the Popeyes on located on 10545 Page Ave, St. Louis, Missouri and the doors were locked when I arrived at 7:15 p.m. I decided to go through the drive-thru and there were at least 9 people in the drive-thru (including myself) all nine of us left without purchasing anything. When it was my turn to order they had a note saying no chicken sandwiches and so I asked if they had any other items available only to find out it would be a 40-minutes wait. I then commented that they provide poor service and the person taking my order got smart so I pulled around to ask for the corporate office number and to speak to the manager only to be told by the manager to look it up. She also went on to say they had been there since at 8:00 a.m., that morning and didn’t I care about that? As a customer, I will never know or understand the logistics of Popeyes nor is it my responsibility to understand or know. What I expect is to place my order, pay for my food, and received a correct order and professional customer service. Today, this location lost a lot of money and several customers. I will no longer give this company my time or money. Each time I have visited this location they never have what you order, the service is bad, and the managers lack professionalism and the ability to handle the employees or customer issues. I do not expect for this location to be there long especially if they continue on this path. If I go in that direction I will go to Kentucky Fried Chicken or Lees.

     
  • JAMES KRAMER 1-763-234-7458 says:

    YOUR BROOKLYN PARK STORE IN MINNEAPOLIS HAS THE RUDDEST PEOPLE WORKING THERE I HAVE EVER SEEN. THEY TOOK MY ORDER,THEY DID NOT DELIVER THE FOOD I WANTED AND WOULD NOT RETURN MY MONEY .IWENT TO THE POLICE AN TOLD THE POLICE ,THEYN TOOK A REPORT. I AM 76 YEARS OLD AND AM NOT PICKY WITH MY FOOD .I LOST ALMOST TEN DOLLARS AND THE CASHIER TOLD ME TO LEAVE SHE ALSO TOOK MY RECEIPT. WITH NO NAME TAG I CANT TELL HER NAME .THIS ALL HAPPENED AT12:12 PM ON 23 AUGUST 2019. IM VERY UPSET AND WANT MY MONEY BACK THANK YOU JAMES KRAMER AT 1-763-234-7458. THE POLICE WANT ME TO FOLLOW UP WITH A REPORT ON WHAT YOU GUYS DO ABOUT IT.

     
  • Dhani says:

    Good Morning! I wanted to complain about the Popeyes located at 16th & Chestnut Streets in Philadelphia, PA. The staff (manager and cashiers) are simply horrible. I went after work one day last week and my stay was about 45 minutes. When I placed my order it was incorrect (I asked for a 3 piece dark meat and received a 3 piece white meat). When I took it back to the counter for a replacement, the young lady was very indignant with me and wanted to know who took my order. (Did it matter at that point?). I received the meal that I asked for and in the space of the time that I was there, the staff was in THREE different arguments with the customers. I’m talking yelling and almost in fight mode. One of the cashiers came from behind the desk and argued with this customer and followed her to the door! Now, don’t get me wrong, I like Popeye’s chicken but I will not go to that location again. Whomever is the manager/district manager for that area really needs to go into that location incognito and see what is going on. Are not these people trained properly? Will the manager let the cashiers talk to the customers in a rude manner and not stop the nonsense before it goes too far and someone gets hurt? I don’t want to see any one in this day and age lose their jobs but this has got to stop. If this happened in the 45 minutes that I was there that day, how many times a day/week does this happen. I assume it would be worth the time and effort to investigate. Thank you.

     
  • Ken Valt says:

    Football season is on its way could you test your stores to have chicken wing with bone in it you already have with out bone it which is a big hit try the one with the bone in it just during football season an see what happens Im near Haledon nj Please lets see what happens thank you Ken

     
  • Nilda Rivera says:

    Please De Jesus Santoro take a minute of your time to have the Clermont, Florida restaurant, new to our area reviewed by one of your site managers. In my opinion the owner of this location is doing the minimum when it comes to making sure that his restaurant is fully staffed and has sufficient food.

     
  • MILLICENT JONES says:

    Good afternoon , I have tried on a number of occasions to contact someone at the corporate level to no avail;i am a consumer as well as a customer at several of your establishments located in the Cleveland OHIO AREA TO start off your establishments are nicely decorated for the most park clean, However , across the board I have noticed the customer service is not very pleasant . this is a problem that starts with the management team and the trickle down effect makes my self as others very disappointed. the closes Popeyes to my home is approx 7-10 miles can you imagine the number of eatery places i have passed only to get to Popeyes, It is very upsetting to know your are going to travel this distance only to get rude service from counter personal and if you ask to speak with a manager what you get is another version of disappointment with a title as well possibly told you can get hand laid on you if you do not leave the premises.this is what i endured today at ONE OF YOUR ESTABLISHMENTS. WE OR YOU ALL MUST DO BETTER THAN THIS.

     
    • Diane Douglas says:

      Dear Millicent, the same thing happen to me here in Lithonia, GA. I believe that it is an epidemic of disrespect and companies who don’t care about customers service whatsoever, all they want is the money. As I noted to the manager of the location that I visited on May 11th, it’s poor management and you are so right, it trickles down. After I asked for a refund I was told to leave the premises as well and it was not necessary because I was already outside the door walking towards my car when the police ran upon me! No matter how much we complaint or write in you’ll never get a response or any action because upper management doesn’t care. The workers don’t even wear gloves and some don’t wear hair nets, it’s bad all the way around.

      It can only last but so long eventually it will be the restaurant’s demise. It may take another 10 years but it will go under just like Payless, Sears, KMart and many other large companies.

       
  • >