Where is Pizza Hut Corporate office Headquarters

(This was my Google Review on 1/5/24)

12/31/23
Ordered at 5:49 pm on app.
Confirmation said 48-58 mins. It was New Years Eve, so I thought it might even be a little later than that. No problem.
At 7:25 I called the store just to make sure everything was ok & make sure it was coming. Told it was out for delivery and was slated to be here at 7:40 pm.
At 7:36 I got the app notification it was on its way. They are 5 minutes away from my house. I also considered they might be delivering more than just my order to other customers. No problem.
8:05, still no food.
Called store back, transferred to neverending automated system with no answer.
Called store back. Asked to speak to a manager. I was literally told “NO MA’AM” and hung up on. (Unforgivable)
Floored, I called the store back and insisted I had a right to know if I could expect to get the food I had ALREADY PAID FOR or did I need a refund and order elsewhere? Transferred to neverending automated system again with no one answering.
Not right Pizza Hut got $40.30 from my bank account and didn’t give me anything for it.
Some people would consider that stealing.
I started out ordering from Pizza Hut before 6:00 pm. Ended up having to order from Dominos who had my order to me within 40 minutes, but I still didn’t get food until after 10:00 pm. Terrible customer service and terrible way to run a business. There was a time you could call and ask about your order and could be told something. Now, they get rid of you by transferring you into the Bermuda Triangle. I am very easy to get along with, but I will not give my hard earned money away for nothing.

Again, it was New Years Eve & I expected delays. But it wasn’t late. It NEVER arrived. And no one was willing to explain why.

That night I initiated the refund/complaint process. Was told it would be sent to upper management and they would contact me. Nothing from them so far (24 days later). I emailed separately and automated response said the restaurant manager would contact me within 3 days. Never happened. I do not see why I should have to count it as a loss & forget about it. $40 is a lot of money to just donate to Pizza Hut. They certainly wouldn’t donate it to me…I mean I cannot even get it when the owe it to me. I guess I’m just way too logical. To me, if you pay for something, you are supposed to get it. If they do not give it to you, they give said payment back. How hard is it?

I’m sorry, I just am so frustrated over this that I have to vent. Just like the night I ordered, I was not able to get any answers. I didn’t know if I was going to have dinner or not. I needed to order somewhere else, if not. Now, the same thing trying to get a refund. I am at a loss how I just cannot get ahold of anyone.

UPDATE: This was my Google Review on 1/5/24. On the same day, Pizza Hut responded asking me to contact them with some additional information. I did that a couple of weeks later because I had had surgery and didn’t see their response. I did what they asked and again, no response so far. Will I EVER get my refund? It’s not a refund because my food was not good. It’s because I paid them $40.30 for NO food.

Hello , i live in Glasgow Ky. Why in the world don’t pizza hut bring back there buffet. The people in this town including myself and family miss it so much and want it back. It was always a favorite for us on Sunday after church always fresh and hot and the salad bar was wonderful. Please bring it back to our town as others as well. The pamdemic is long gone time to get back to what the people want . thank you leslie wilson

My husband and I went to pizza at 1:00 Sunday December 10/23hut in king nc we ordered the buffet,The salad bar was unstocked the cucumbers were old there was literally no pizza old pasta 6 bread sticks .i asked if we could request a pizza to be put on the bar I was told they would ask the cook the cook said no she had a to go order that she was an hour behind on so I said then we need to order a pizza , approximately 15 to 20 minutes later the cook put two onion pizzas out on the bar and one supreme .our Pizza came shortly after that and it was not and fit to eat. We left it there told him to feed it to their dog. I also informed the manager that I would be contacting corporate because this was totally disgusting and unprofessional.

It’s amazing how someone can be overcharged by Uber eats and Pizza Hut and nobody do anything. Will be my last time you using you guys. $38.41 for a pizza and some wings that’s ridiculous.
The customer service at 16800 chagrin boulevard and shaker Pizza Hut is non-existent one of the workers and the manager hung up on me. This is the second time that I’ve ordered Pizza Hut through Uber eats and have been ripped off the first time was last year I ordered a pizza came to $26 but nobody ever delivered the pizza the pizza was never delivered and she claims I ordered it for pickup why would I order a pizza for pickup when I don’t even have a car?

Pizza Hut, Lancaster PA. This has to be worst Pizza Hut that I ever encountered. Drive thru doesn’t work half the time, out of chicken, never has change when the drive thru is operational. Just waited in line for 10 minutes, the girl in front of me didn’t order yet. No one came to counter to let customers know what the delay was. Common courtesy. So I left to go Chick-fil-A. I guess this is the new world we live in. I won’t be going back anytime soon. Very dissatisfied customer.

Dear Corporate,

I have been ordering from Pizza Hut in Windsor Ontario for 2 years. I have always been able to order online and pay with debit at the door. Now all of the sudden I can’t order without a credit card. What if someone is paying with cash.
You have been in business for decades and all the sudden you can’t do the rudimentary element of your business, pizza delivery?
This arrangement might work for you but your incompetence makes me now question your ability to even make a pizza since you’re no longer capable of delivering it.
I will not order from Pizza Hut again.

PS: Just ordered a pizza for delivery online from Domino’s and they let me pay at the door with debit like I always have. Maybe you should call them and ask how it’s done.

Purchase a white 🍕 from pizza hut on rt 51 in pleasant hills Pittsburgh pa the pizza was burn to a chrisp manger told that the corp office will not let him refund to ANYONE is these pizza hut POLICY ??

My husband took a coupon to Pizza Hut with a $10.00 “Carryout Customer Appreciation Special” with code ZN. It was denied. I just want to know why ??? It came from the Dallas Morning News 🗞️ sales section.

I enjoy your pizza. I think it is very good and in a convenient location for me. I order from the Pizza Hut App. What is disappointing to me though is that you encourage a tip from between 18% and 25% for a Hut employee to do their job. It is your responsibility not mine to pay their wages. You offered no special service to earn a tip. I think the employees have a great personality but don’t request a tip if I don’t eat inside and they are not supplying a service. Your prices are plenty high enough to pay them a little more.

Picked up our pizza and disappointed that you have cut back on topping..at the price you charge this is not acceptable..a pizza with 8 pepperoni on it and cut in squares certainly is not what I expected. $28.15 Canadian, I really think we were ripped off. Always ordered Pizza Hut but not sure we will continue to order there again.
You should be ashamed of yourselves for even selling a pepperoni pizza that was only a cheese pizza.

I ordered a large supreme pizza and I was told I get 4 toppings and you Pizza Hut tell me what toppings I will get . What happened to letting the customer choose what toppings they want especially the price you are charging for this pizza. GET REAL THERE ARE OTHER PIZZA PLACES I CAN AND WILL GO TO AND NOT PAY OUT THE BUTT FOR A PIZZA . GOOD BYE PIZZA HUT !!!

I placed an order at Pizza Hut #77 in Nashville, Tn. I ordered a pizza melt on 12/06/2022. . I was told the marinara sauce was in the box. However the sauce wasn’t not in the box when I opened it after getting home about 15 mins later. I couldn’t enjoy the melt because it was dry without the sauce. When I called the store to explain my issue of why I was dissatisfied with my order I was placed on hold for over 15 mins. When I called back someone answered who said he was a manager but refused to give me his name or the corporate office number. He was very rude and very unprofessional. There was also no apology. He also had the audacity to raise his voice at me. Customer service has been a zero since the pandemic. Business are constantly going out of business due to poor customer service. I will no longer patronize Pizza Hut anymore and will encourage others to do the same. Signed once a loyal customer, but no more.

Why don’t you guys try to bring the BIGFOOT PIZZA BACK? LOL I think it would sell sell sell .Just a gesture

I am delighted, that pizza hut is going out of business, in lillington. Reopen buffet or go out of business!

Best pizza I have ate every pizza in Harrisonburg Va Pizza Hut is the best!!!!!!

I would love to have someone from corporate to call or email me please phone number 513 557 0428
Email address
Smabe325.sm@gmail.com
Thanks Steve Mabe Middletown Ohio

**Attention Pizza Hut Corporate Office**

It is now 10/2/2022, it is almost 40 days since I reached out to you about what happen to my husband & I on 8/22/2022. We both got sick to our stomachs after eating the pizza we ordered.

On 8/23/2022, you (Pizza Hut) reached out to me stating that my local PH would reach out to me. Well, they have not. I replied back to your email on 9/12/2022 for your email went to my Spam & I did not see it till then. Like I stated before, the local PH has NOT reached out to me (they have my email & number). I also have not heard from Corporate or nothing has been refunded back to my bank account. At this point with no contact from anyone, I would like to be refunded; the cost of the Pizza, the taxes & the tip I gave.

You & I would of thought someone would have reached out to me but no one has. This puts a really bad taste in our mouth (pun intended).
Pizza Hit has always been a go to in both our families but that has now stopped. Very sad to have to stay good buy, not like 2 people will make a dent in the business but I think a bad review on all platforms could & will. Not a threat at all (not my intent) just stating the facts.

I will wait a week, a month or even a year (hope not) to hear from someone via email. At this point I do not feel talking on the phone would be a good idea.

Disappointed Customer,

How do you fire an employee thats working versus an employee going arou d the singing in the store how does that happen i tell you how Columbus ga bad business nobody works carla. Doesn’t say anything to anyone employee sitting down dishes piles up giving wrong food away drivers taking wrong orders its was jus a bad way handle the employee

I ordered on the phone a half sausage half vegetable thin crust pizza from your Billings, Montana store and was told it would be 45 minutes. I also had to pay up front. The Pizza arrived almost 2 hours later, the pizza was all sausage and all vegetables and was ice cold, it looked like it came out of the oven 1 1/2 hours ago. I sent it back and the manager sounded surprised that I wanted my money back. She said it would be credited in 24 to 48 hours. Five days later I called and talked to some clown who said he was a manager and he told me I need to go to the bank and fill out a form and bring it in for a refund. I explained I am now 1000 miles away and he said there was nothing he could do. So you take peoples money, bring a substandard product and don’t have a way to refund peoples money. I will tell this story to as many people as will listen and it will be told as a joke. If your Mission statement is to be the laughing stock of the food business, you accomplished your mission!!!

I ordered 2 Pizzas the other night! One plain Cheese, the other Ham and Pineapple. On 5 pieces of pizza there were only 10 slivers of ham. I tried calling the store back, but we ate two pieces and tossed the rest. I worked for Pizza Hut for many years, 10 slivers are not enough to even taste. The part that gets me we had to pay extra for the Ham. I love Pizza Hut Pizza as a whole!! I have a picture of the pizza and the receipt it was on 7/24/22. Thank you!

Hi guys
I am trying to get a delivery job with pizza hut and wish to use a motorcycle, moped or bicycle properly equipped for any weather for vehicle. I am told I should use a car In SC USA.
Today? with the gas prices ? I really do not understand the policy.
Please comment
Dorel

I ordered from your Columbiana Ohio store I ordered garlic wings and a personal pan pizza the gentleman that brought it to me acted like he was stoned I signed my receipt gave him a tip and he walked away with my food I had to ask him three times to bring my food back then I get inside the pizza was excellent but the wings were supposed to be garlic and they seem like they were p l a i n it seems like I have issues with this Pizza Hut all the time

Contact corporate office twice on Not receiving our points insubordination on response of this issue. Still having same problem nothing has been done about this , It’s becoming a habit been a loyal customer for the last 20 years and getting this kind of service This is an easy fix But the corporate office is not cooperating. Even the employees at the store agreed That’s Horrible !!! Garland Texas Kingsley and Garland Road #027449 It shouldn’t be this way we are not trying to scam a free pizza but if it’s old to us we’ll accept it. Insubordination on the Pizza Hut Corporation. 👎🍕

Pizza Hut would be considered the “only” place that offers pizza. In the years past, they had done pretty good with orders and food. COVID-19 hit and everything has seriously change. Everyone knows this. Now I have been informed of the pushing their agenda on small children. They know what this is in reference to. I will from this point forward pull any ties with Pizza Hut.

I do have a great original idea for pizza hut. Who shall I contact?

Please re-open the Pizza Hut in Shallotte, NC. this restaurant needs a new rug and was in business for more than 30 years! We want it back!

Hello, I would just like to request that pizza hut expand their possibilities for more business. You have pizza hut express in killingly commens in Connecticut. My wife and I love pizza hut. However, we want the special offers advertised. This is not available in that location. Maybe in the near future, you could expand?

long time customer ordered last night pizza came half of med. pizza missing some ingre. chicked boneless wings order only had honey mustard sauce on about half they were cold pizza looked like it had fell off the seat but the best part was they didnt put any sauce on pizza just wanted to say thank you there are plenty of other pizza places to order this one on 544 has to be the worst this isnt the first time they screw up but its the last for me never order again

Long time Pizza Hut customer since New Jersey, now in Rowlett Tx, early July 2019, I ordered home delivery (online from my Plano office) amounting to about $26, and surprised that I got billed $60 more because an authorized person intercepted my order, added much more and Rowlett Pizza did not check if that person is the credit card holder.

All I received from Pizza Hut are boilerplate letters of apolology and that they will resolve this. I was expecting more than letters because I don’t want this to happen to many other Pizza Hit customers also.

Disappointed, this is not the Pizza Hut I knew, until now this I got no direct answers.
I have frozen my Pizza Hut account, most I can do. Fyi.

Lordan E. Dalena
Rowlett, Texas

New to the business. only 40 hours. Am a driver. having to learn all in store, also. applied for 30 hours. I get 4 on saturday, 4 on sunday. set home couple times on sunday, losing on hour off my 4 hours. Still in learning phases, cook seems to always forget to include wings in my take out orders, they are very exp., I am so new. yet , get texts from manger, on low hours she gives me, “you will get more hours as you learn.” well, years working. always get trained as you go, and make 30 to 40 hour week. how can on learn how to be a driver, and in store jobs, on four hours Saturday, and Sunday? When one is always driving? This is not how a major business, functions. No WAy . This is so Unlawful. I want to work 30 hours like the other, new people, get. But, without threats of losing my job, now and in the nexts 10 years. HELP. don’t track me, just help me.