Where Is Petsmart Corporate Office Headquarters

Petsmart Headquarters Address and Contact

  • Address: 1745 W Bethany Home Rd, Phoenix, AZ 85015, United States
  • Phone Number: +1 602-841-2507
  • Number of Employees: 53000
  • Established: August 14, 1986
  • Founder: W.R. Ford Smith II & Jim Dougherty
  • Key People: J.K. SYMANCYK, BRIAN AMKRAUT

Petsmart Headquarters Location & Directions

How to Contact Petsmart Corporate Office

Having obtained some pet supplies from PetSmart, you may desire to have more information about the product you already have on hand and need someone who has a good knowledge of the item to put you through. If that is the case, then contacting PetSmart headquarters may be the perfect move to make. This is why I shall be shedding some light on the company as well as ways through which you can link up with the headquarters.

Ways to Contact PetSmart Corporate Headquarters

Address: You can write a letter to the mailing address of PetSmart at 19601 N 27th Ave Phoenix, AZ, 85027-4010, Maricopa, United States. You may also consider scheduling an appointment to meet an executive at the headquarters.

Phone Number: Alternatively, you can pick up your mobile phone and dial +1 623-580-6100 to speak with a PetSmart official at the headquarters.

Petsmart Headquarters Info & Photos

The site on which PetSmart LLC’s headquarters sits has a land span of 15.1 acres, with the major facilities being 3 blocks of four-story buildings – all having a cumulative space of 365,672 square feet. The two of these buildings were completed in 2008 while the remaining one was built in 1997.

The site also features ample parking facilities, a cafeteria, a fitness center, and a day-care center. These features, coupled with the design of the building, are set in place to ensure a smooth flow of operations/activities for the staff and individuals who may be visiting with their pets.

The property is owned by Portland-based firm, BPM Real Estate Group, and PetSmart LLC has an initial lease agreement that allows it to occupy the facility till 2022. The company’s headquarters was moved to the present location, in 1998, from 1000 N 31st Avenue, Suite C-100, Phoenix, Arizona 85051.  

Petsmart Headquarters List

S. No.

Country

Address

1

United States

1745 W Bethany Home Rd, Phoenix, AZ 85015, United States

2

United States

19601 N 27th Ave Phoenix, AZ

Petsmart Headquarters Executive Team

J.K. SYMANCYK

PRESIDENT AND CHIEF EXECUTIVE OFFICER

J.K. Symancyk has vast experience spanning 25 years in the retail industry. He has previously worked with Walmart Stores and Meijer. As the President and CEO of PetSmart, he leads the company through different operational performances to bring about its growth and expansion while seeing to it that the company’s structure is sufficiently sustained over time. J.K also makes sure that PetSmart has creditable relations with the customers – pet owners – with approaches taken to guarantee their satisfaction.

BRIAN AMKRAUT

EXECUTIVE VICE PRESIDENT, STORE OPERATIONS, SERVICES, SUPPLY CHAIN & REAL ESTATE

Brian Amkraut is a versatile individual with a host of portfolios to manage at the company he joined over six years ago. He oversees the operations of PetSmart stores, and also ensures the efficient functioning of the supply chain, having an oversight role over procurement. Brian is a graduate of Cornell University, and also has an MBA degree from the University of Chicago Booth School of Business.

STACIA ANDERSEN

EXECUTIVE VICE PRESIDENT, MERCHANDISING & CUSTOMER EXPERIENCE

Stacia joined PetSmart in 2019 to immediately take up her current role. She has had stints with American retail company, Target and Abercrombie & Finch Co. where she held key positions. At PetSmart, Stacia is in charge of activities surrounding merchandising and branding, and map out strategies for improved/pleasurable customer experience for pet owners patronizing the store. She has a BA degree in Marketing from Buena Vista University.

Name

Title

ALAN SCHNAID

EXECUTIVE VICE PRESIDENT, FINANCE, IT, STRATEGY, & CHIEF FINANCIAL OFFICER

LACEY BUNDY

SENIOR VICE PRESIDENT, GENERAL COUNSEL AND CORPORATE SECRETARY

ERICK GOLDBERG

SENIOR VICE PRESIDENT, HUMAN RESOURCES

MICHAEL GOODWIN

SENIOR VICE PRESIDENT, CHIEF INFORMATION TECHNOLOGY OFFICER

PAUL HUNT

SENIOR VICE PRESIDENT, SOURCING AND PRODUCT DEVELOPMENT

CHRIS MCCURDY

SENIOR VICE PRESIDENT, SUPPLY CHAIN

JIM PERSINGER

SENIOR VICE PRESIDENT, MP&A

GREGG SCANLON

SENIOR VICE PRESIDENT, STORE OPERATIONS & SERVICES

KRISTIN SHANE

SENIOR VICE PRESIDENT OF MERCHANDISING

WILL SMITH

SENIOR VICE PRESIDENT AND CHIEF MARKETING OFFICER

About Petsmart

History

PetSmart LLC was established as PetFood Warehouse by Jim Dougherty in 1986 but began operations in 1987 when Jim acquired and opened the company’s first two stores in Phoenix. The name of the company was however changed to PetsMart in 1989 – with the rebranding that took place in 2005 came the presentation of “PetSmart”.

The number of stores run by the company neared 300 in 1996 on the back of the beginning of operations in Canada and the UK – although the UK subsidiary later became moribund in 1999, leading to the eventual sales of the business. The period between 2002 – 2009 was one of massive growth as the company opened 100 new stores every year – within that period. PetSmart has about 1,650 pet stores across the US, Canada, and Puerto Rico. Plus, it also operates over 200 pet boarding facilities.

In 2015, PetSmart was acquired by a British investment firm, BCa  Partners in a deal worth US$8.7 billion. Then, in May 2017, PetSmart also acquired online pet food retailer, Chewy Inc. Chewy, however, spun off from PetSmart in August 2020 – although BC Partners still remains the parent company for both firms.  

Services

PetSmart is privately held firm that sells a broad range of pet supplies and also renders various pet-related services to the customers in stores or online. You can find products for birds, fish, dogs, cats, etc. at PetSmart. Some of these (products) include premium pet food, pet bowl, pet toy, pet hygiene formulations, feeders, and many more.

The services rendered by PetSmart are majorly directed towards ensuring the well-being of your pets. They have designed programs for the grooming and training of pets, and also have boarding facilities, made available through the PetsHotel brand, for dogs and cats.

Furthermore, PetSmart provides veterinary care for pets whether at the in-store veterinary clinics or its specialist hospital, Banfield Pet Hospital. Again, the company runs charities for pets, and it is through this that the company caters to the (pet) adoption needs of prospective pet keepers. In order to actualize this, PetSmart partners with about 4,000 animal welfare organizations.

Facts

  • There are about 50 brands through which the products and services from PetSmart are provided. 
  • PetSmart went public on the NASDAQ exchange in 1993. It however ceased to be a publicly-traded company in 2014 as it became a privately held company.
  • PetSmart once had its business focus extending to equestrian care but had to shut it down in 2007 to dwell on other areas which were regarded as being more viable.
  • PetSmart has its mission statement as “we believe pets make us better people. That’s why we create more moments for people to be inspired by pets”. This shows why the company is more particular about connecting individuals with pets and helping to establish a stronger core between the pets and their owners (parents).
Rate This
  • Brittany Woods says:

    Extreamly dangerous dog frisbees

     
  • Shelly says:

    I was extremely disappointed to find out that PetSmart grooming salons do not require dogs to have the kennel cough vaccine. After searching for a new groomer, I decided against bringing my dogs to PetSmart. Bordetella is so easily spread from one dog to another. It can spread by contact with objects that the infected dog has been around, such as food/water dishes, crates, bedding, and clothing. I find it HIGHLY unlikely that groomers take time to disinfect the kennels prior to their next appointment. In closing, would you willingly place your beloved dog into the hands of someone that could have groomed a pet 45 minutes ago that had Bordetella? No. . .no you would not.

     
  • Debbie says:

    Two weeks ago my 17 year old lasha had a stroke on a Sunday morning. I was unable at first to get my vet service on the phone and knew time was important. I called Petsmart in Bluffton, South Carolina, Dr.Banfield and explained that my dog was dying could they help. I was told they were booked and could not help. I was stunned with the attitude of the girl answering the phone. We were desperate and to be told they would not help was tragic. Our vet did call as he had several emergencies that morning. Our dog had to be put down. I feel Petsmart has standards and should be aware of this incident. I will never shop at a petsmart again . I feel the public should be aware of such policy. “If you are not a client we can’t help you , we are busy and full, does not matter if your dog is dying”.

     
  • C Paige says:

    Furious pet owners are demanding answers after 47 animal deaths were reportedly linked to PetSmart grooming appointments My dog died 1 week after she was Groomed at your Columbus Ohio Location….INTERESTING STORY found today

     
  • D and E Ford says:

    Please share with family and friends as we will as well

    D and E Ford

     
  • D and E Ford says:

    ABSOLULY NOT WHAT THEY APPEAR TO BE

    NOT A FRIEND OR ADVOCATE OF ANIMALS

    WHISH FDA AND OTHER AGENCIES OF FEDERAL GOVERNMENT WOULD INVESTIGATE THE CORPORATION AND ALL OF ITS ASSETS, INCLUDING PREPARATION OF FOODS, TREATS AND ANY OTHER ITEMS THEY ARE CONNECTED WITH FOR USE WITH PETS, CHILDREN AND THE ELDERLY!!

     
  • >