Where Is Petsmart Corporate Office Headquarters
Petsmart Headquarters Address and Contact

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Address: 1745 W Bethany Home Rd, Phoenix, AZ 85015, United States
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Petsmart Headquarters Location & Directions
How to Contact Petsmart Corporate Office
Having obtained some pet supplies from PetSmart, you may desire to have more information about the product you already have on hand and need someone who has a good knowledge of the item to put you through. If that is the case, then contacting PetSmart headquarters may be the perfect move to make. This is why I shall be shedding some light on the company as well as ways through which you can link up with the headquarters.
Ways to Contact PetSmart Corporate Headquarters
Address: You can write a letter to the mailing address of PetSmart at 19601 N 27th Ave Phoenix, AZ, 85027-4010, Maricopa, United States. You may also consider scheduling an appointment to meet an executive at the headquarters.
Phone Number: Alternatively, you can pick up your mobile phone and dial +1 623-580-6100 to speak with a PetSmart official at the headquarters.
Petsmart Headquarters Info & Photos
The site on which PetSmart LLC’s headquarters sits has a land span of 15.1 acres, with the major facilities being 3 blocks of four-story buildings – all having a cumulative space of 365,672 square feet. The two of these buildings were completed in 2008 while the remaining one was built in 1997.
The site also features ample parking facilities, a cafeteria, a fitness center, and a day-care center. These features, coupled with the design of the building, are set in place to ensure a smooth flow of operations/activities for the staff and individuals who may be visiting with their pets.
The property is owned by Portland-based firm, BPM Real Estate Group, and PetSmart LLC has an initial lease agreement that allows it to occupy the facility till 2022. The company’s headquarters was moved to the present location, in 1998, from 1000 N 31st Avenue, Suite C-100, Phoenix, Arizona 85051.
Petsmart Headquarters List
S. No. |
Country |
Address |
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1 |
United States |
1745 W Bethany Home Rd, Phoenix, AZ 85015, United States |
2 |
United States |
19601 N 27th Ave Phoenix, AZ |
Petsmart Headquarters Executive Team

J.K. SYMANCYK
PRESIDENT AND CHIEF EXECUTIVE OFFICER
J.K. Symancyk has vast experience spanning 25 years in the retail industry. He has previously worked with Walmart Stores and Meijer. As the President and CEO of PetSmart, he leads the company through different operational performances to bring about its growth and expansion while seeing to it that the company’s structure is sufficiently sustained over time. J.K also makes sure that PetSmart has creditable relations with the customers – pet owners – with approaches taken to guarantee their satisfaction.

STACIA ANDERSEN
EXECUTIVE VICE PRESIDENT, MERCHANDISING & CUSTOMER EXPERIENCE
Stacia joined PetSmart in 2019 to immediately take up her current role. She has had stints with American retail company, Target and Abercrombie & Finch Co. where she held key positions. At PetSmart, Stacia is in charge of activities surrounding merchandising and branding, and map out strategies for improved/pleasurable customer experience for pet owners patronizing the store. She has a BA degree in Marketing from Buena Vista University.
Name | Title |
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Greg Fancher | Executive Vice President of IT and Chief Information Technology Officer |
Erick Goldberg | Executive Vice President and Chief Human Resources Officer |
David Redfield | Executive Vice President and Chief Operating Officer |
Alan Schnaid | Executive Vice President and Chief Financial Officer |
John Bork | Senior Vice President of Vet Health Services |
Matt Byrnes | Senior Vice President of Proprietary Brands and Sourcing |
Bryan McCormick | Senior Vice President of Store Strategy and Operations |
Ed Oldham | Senior Vice President of Supply Chain and Chief Supply Chain Officer |
Cherise Ordlock | Senior Vice President of Digital |
Jim Persinger | President of PetSmart Canada |
Brent Schippers | Senior Vice President of Finance and Strategy |
Mike Schultheis | Senior Vice President – Stores US |
Kristin Shane | Senior Vice President and Chief Merchandising Officer |
Will Smith | Senior Vice President and Chief Marketing Officer |
About Petsmart
History
PetSmart LLC was established as PetFood Warehouse by Jim Dougherty in 1986 but began operations in 1987 when Jim acquired and opened the company’s first two stores in Phoenix. The name of the company was however changed to PetsMart in 1989 – with the rebranding that took place in 2005 came the presentation of “PetSmart”.
The number of stores run by the company neared 300 in 1996 on the back of the beginning of operations in Canada and the UK – although the UK subsidiary later became moribund in 1999, leading to the eventual sales of the business. The period between 2002 – 2009 was one of massive growth as the company opened 100 new stores every year – within that period. PetSmart has about 1,650 pet stores across the US, Canada, and Puerto Rico. Plus, it also operates over 200 pet boarding facilities.
In 2015, PetSmart was acquired by a British investment firm, BCa Partners in a deal worth US$8.7 billion. Then, in May 2017, PetSmart also acquired online pet food retailer, Chewy Inc. Chewy, however, spun off from PetSmart in August 2020 – although BC Partners still remains the parent company for both firms.
Services
PetSmart is privately held firm that sells a broad range of pet supplies and also renders various pet-related services to the customers in stores or online. You can find products for birds, fish, dogs, cats, etc. at PetSmart. Some of these (products) include premium pet food, pet bowl, pet toy, pet hygiene formulations, feeders, and many more.
The services rendered by PetSmart are majorly directed towards ensuring the well-being of your pets. They have designed programs for the grooming and training of pets, and also have boarding facilities, made available through the PetsHotel brand, for dogs and cats.
Furthermore, PetSmart provides veterinary care for pets whether at the in-store veterinary clinics or its specialist hospital, Banfield Pet Hospital. Again, the company runs charities for pets, and it is through this that the company caters to the (pet) adoption needs of prospective pet keepers. In order to actualize this, PetSmart partners with about 4,000 animal welfare organizations.
Facts
- There are about 50 brands through which the products and services from PetSmart are provided.
- PetSmart went public on the NASDAQ exchange in 1993. It however ceased to be a publicly-traded company in 2014 as it became a privately held company.
- PetSmart once had its business focus extending to equestrian care but had to shut it down in 2007 to dwell on other areas which were regarded as being more viable.
- PetSmart has its mission statement as “we believe pets make us better people. That’s why we create more moments for people to be inspired by pets”. This shows why the company is more particular about connecting individuals with pets and helping to establish a stronger core between the pets and their owners (parents).