Where is Penn Station Corporate office Headquarters

Penn Station Headquarters Address and Contact

  • Address: 1226 US-50, Milford, OH 45150, USA
  • Phone Number: +1 513-474-5957
  • Fax Number: (513) 474-7116
  • Email: Click Here
  • Number of Employees: 5000
  • Established: 1985
  • Founder: Jeff Osterfeld
  • Key People: Greg Goddard

Penn Station Headquarters Location & Directions

Penn Station Headquarters Executive Team

Name

Title

Jeff Osterfeld

Founder & CEO

Greg Goddard

CFO

Lance Vaught

COO

About Penn Station, History and Headquarters Information

Penn Station was founded in the year 1985. The company has been active for almost 34 years now. Thefounder of the company was Jeff Osterfeld. In the year 1983, the founder of the company had opened Jeffrey's Delicatessen at the Dayton Mall in Dayton, Ohio, USA. It was during a trip to Philadelphia, USA, that the company’s founder had first realized the popularity of the cheesesteak sandwich. The founder began selling a version of the cheesesteak sandwich at his own restaurant and it had instantly become a huge hit as well. In the year 1985, the first store was opened as well. The restaurant used to serve lemonade, along with french fries and also cheesesteak as well. By the year 1987, the company’s founder had opened several Penn Station restaurants in and around Cincinnati, Ohio, USA. The same year, the company had also started franchising as well. The headquarters of the company is based in 1226 US-50. The name of the place is Milford, while the name of the state is Ohio, USA. The pin code is 45150.

Penn Station is an American company that focuses on providing various kinds of fast food dishes and recipes, to its customers all around the USA. The company currently has its presence across 300locations around 15 states in the USA. The current CEO of the company is Jeff Osterfeld. As of the current date, the company has more than 5,000 employees working in it.

The primary services provided by the company include allowing customers to have a retail presence in order to purchase various kinds of fast food dishes and recipes, that are produced and served by the company’s restaurants. The main recipes of the company is selling various kinds of sandwiches.

Penn Station Headquarters Photos

Penn Station Company Resources

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  • Lisa says:

    I went to the location in South Euclid, Ohio on Warrensville Center Rd. The customer service is terrible. All of the employee’s we’re young and very rude. They’re not suppose to close until 10:00.I was there between 9:30 and 9:35 and the door was locked. I knocked on the door and the guy said they’re close. I told him the time and he said they closed. I asked for a manager and he said they’re closed. Another guy came from the back, I asked him for the manager and he said the guy I was talking to was the manager, who was clearly not. All while they they were snickering and laughing about it. I called the next day and a girl named Carrie answered, and she was very rude also. I asked for a manager and she put me on hold then came back and said she was the manager. I told her what happened and she said they had new store hours… not true.I asked for her manager, she said there was no other managers. I asked for a number, she kept telling me they were gonna tell me the same thing she did, and never gave me one. The workers attitudes are terrible, they’re gonna chase all of the customers away!

     
  • Katie and Steve Gordon says:

    Went to the Penn Station on Chaimberlain Lane in Louisville yesterday afternoon and had a great experience! All of the employees seemed to function like a team. Great service, and great smiles (finally nice to see after Covid, right?). The woman that took our order was so friendly and engaging, and patient as we decided. She also gave suggestions that were helpful (the cookies she talked us into were delicious). The younger lady that cooked made amazing sandwiches, and we will be back for sure!!

     
  • Steve Logan says:

    Went to PS crescent springs, ky, $ 38.00 for 2 foot long subs,large fry, 2 reg drinks, I got the steak sandwich was only 2-3 pcs of cheese, appx., 5 oz of meat( I butcher) 4-5 slices of mushroom & no food within 2 inches of each end of the bread, my wife turkey/bacon club, turkey pumped full of water, no taste & only ate a couple of bites, place has went way downhill, won’t go back $ 38.00 seriously?, money down the drain

     
  • Shawn says:

    When you email via the “contact us” on the website does corporate see/response to these emails? Or is it forwarded to the location to handle? Curious because the manager was over the top rude when my order was incorrect for the second time in a row (different days) and I asked for a refund. I am willing to discuss this further with someone higher then store level due to it being a manager who is putting PennStation’s image at risk.

     
  • Bobby lee says:

    Penn station in Parma Ohio. Fuckin sucks. They told me they was closed before closing hours. And did not want to service me. They fuckin suck

     
  • Deisera Sharp says:

    I just wanted to give a huge recognition to Store #34, 1704 Monmouth St., Newport, KY 41071 location. Gavin, Sunny, Neena,Joey ,and Mark we’re all phenomenal staff! The service was very fast and efficient. Everyone was extremely professional and friendly. The food met all expectations. I have not been to Penn station since the pandemic. And as soon as I came back, all of my needs were met times 10! I think this is one of the best store locations I’ve been to in the tri-state. The store deserves a huge five star review! Will also be posting an amazing review on Google! Thanks to the team members for handling my crazy order without any issues! And most of all thank you for their awesome personality and customer service! Will definitely be back! Shout out to Sunny for being so positive and productive. I really hope he is able to get his first car soon! He deserves it! Hey, maybe even Penn station can help him get there!

     
  • Christina says:

    Penn Station Louisville, KY on W. Woodlawn. Smells like sewage and the service is is done with a better than you attitude! Tried to contact corporate about the incident and its been nothing but crickets. The young girl that was taking our order was nasty and rude from the moment we walked into the door. We asked for 2 Lg sweet teas and she said lemonade. My man asked if she could make an arnold palmer and began to explain what it was and she cut him off and rudly asked if he was getting smart with her! Then she got even more pissed because I politely asked her 4 times to please repeat our order so that I coupd make sure she had it right before I payed for it. She asked, “Why? You dont remember what you just ordered?” With a smart ass attitude. I was done at that point and told her to cancel the order. And we turned to leave. She then got irrate with me and began to follow us out the door. A college of hers held her back and locked the door behind us.
    Peen Station is allowing children to run these stores unsupervised. That is unacceptable. If you cannot afford proper management, then shut down the stores!

     
    • Shawn says:

      Did corporate ever contact you? Curious because after reading other comments it does not appear anything is changing with this company.

       
  • Amber says:

    I have been trying to get in contact with someone about the fact I got a weed cookie from Penn Station. It’s been reported to the police. I’m told their is an investigation, but nothing has been done. It’s about to go to the news. This should have NEVER happened. This was in Evansville, Indiana on Burkhardt.

     
  • Ian says:

    10/10 wrong order every time. Won’t eat here again.

     
  • Jeff says:

    I wrnt to the store to order a take out order. When I got home it was wrong. When I went back to get it fixed, they gave me an attitude and when I got mad they told me to leave and they would come out and fix my order,, but they never came out.It was too late to go anywhere else after spending almost 2 hours with this. And I never got to eat and paid for a meal I didn’t get.

    I will never eat at Penn Station again. Worst experience I have ever had. My order gets screwed up half of the time I go there and I’m done with you. Never eating there again

     
  • Matt Hack says:

    Ordered Online and Spent over $50.00, when i got home the order was wrong and fries were ice cold. Call store and they said they were correct. Took them back to show they were wrong. It not worth sending this amount of money to go back forth over sandwiches.

     
  • Kendall Hill says:

    Every Penn station in Columbus Ohio answers the phone but the one on W. 5th Ave. you guys advertise call ahead orders but you can never call ahead because the phone is never answered it’s false advertisement that that store is practicing wonder why when I asked why and told the lady was bad for business she started yelling at me telling me she didn’t have to answer the phone they’re too busy every day then she kick me out the store told me never to come back after words was exchanged

     
  • 12/1/21 8:06PM Order #155 says:

    Penn Station East Coast Subs #34
    Sleazily kept facility. Slothful service. Bare-handed bread handling. No masks. Paid forty-four dollars for three “Large Steak” and a Large Fry. Paid for extra meat. Got home and opened each- dismally disappointed; there was not enough to meat to feed one, much less three people. Together with the scuzzy joint, foot-dragging service and subsequently measly product, the health department should fine the franchisee. The forty-four dollars scammed out of this order will pale in comparison….

     
  • Greg says:

    Never go to the Shelbyville Indiana location. I go there every now and then, and only half the time do they get my sandwich right, or put the proper amount of meat that i pay for on it. I have ordered many subs from there even without extra meat on them. And it seems like half the time they charge me for extra meet and dont give it to me. My subs usually cost 20 dollars or so just to get a good meaty sub. Today however, they charged me 33 dollars for a regular sub, medium fried, and a drink. When i get my sub, it looked like there was about 4 pieces of turkey, 3 pieces of bacon, and 2 pieces of pepperoni (it was suppose to be a turkey bacon ranch with 4 extra turkey, 4 extra bacon, and 2 extra pepperoni). I ask them why its so small and they proceeded to tell me they weighed it out. They stuck probably 2 extra pieces of turkey on it and gave it back to me. So, in front of all the customers in line, i took the whole tray and emptied it in the trash and called corporate. Lets see if they actually decide to do something about it or if they will just continue to let that store continue to disappoint customers till nobody goes there and they have to close down.

     
  • Billy says:

    Its dam sad the employees that work at your Kokomo restaurant won’t get paid until aug because fucked up at gas prices 325 a gallon you really don’t care about your workers wow that say what kind of company you are the attorney General office now knows wage a hour there not happy of Indiana

     
  • Dianne Brown says:

    Please open a pen station resturant in Mc Donough, GA
    Lived in Cincinnati, ohio and visited the stored frequently
    Moved to McDonough, GA and miss the subs.

     
  • Brenda says:

    Food hit floor and put it in bag

     
  • Brenda says:

    Just visit your store and they dropped my food on food didn’t replace it just give me what I order I will never go to your store and will not send anyone there no# 371

     
  • Sinclair says:

    My boyfriend and I walked into this location, everyone saw us walk in. We waited in line, placed our order etc. Right before my order was up one man told my boyfriend that he can’t be in there without a mask. Then again with much attitude SIR YOU CAN’T BE IN HERE WITHOUT A MASK. Quite embarrassing instead of just saying it politely and not trying to embarrass him. So the lady that took my order walked over and got the shift manager, who had a face covering/scarf on cooking food, with the mask below his nose. He told my boyfriend he needs to go outside/get out of the store. No one said anything to the cop that walked in with out one, or the young man who had his pulled down. But we were in there for 15 minutes and my boyfriend was drinking his drink and they single him out. It was embarrassing, discriminatory, and unfair. Instant attitude, Instant embarrassment and I will never in life come back. But please look on camera and tell your workers to wear real mask and cover their face fully before trying to discriminate or single someone out. My boyfriend felt as if it was because he was black with a hoodie. Because he was definitely drinking his drink and we were in there waiting for 15 mins or so. Definitely the worst experience I’ve experienced here and very embarrassing and it’s not right!!!!

     
  • Michelle Nicholos says:

    Delivery drivers are not allowed to use restrooms; we are out working out tails off on behalf of your company & our delivery company and this is how we are treated?! In comparison, Noodles not only lets us use their bathrooms, the welcome the drivers by offering a drink. STEP UP BOYS!!!!!!!!

     
  • Doug says:

    Hello
    I was at Penn station on Mayfield rd. In mayfield hts. Ohio.There was a friend of the workers that was hanging over the counter right where they make the food chatting with the cook no facemask on and was chatting and laughing .I walked out and will not be back on there. I am also going to report this to the proper county health depatment.

     
  • Gael Spencer says:

    We ate at the Penn Station on 5400 Springboro Pike, Dayton Ohio 45449 this evening about 4:50 pm, July 3, 2019. My husband and I went there for dinner. Our order was taken by Tache, for two sandwiches. When done putting the order in, she turned and walk away, not looking at us, or saying anything more. We went down the counter and ordered two drinks. I asked her if I could have one pack of mayo, and again, all she did was look at me, and grunt “yeah”. We stood and waited for our drinks, and as she handed them to my husband, he asked if I could have a pack of mayo. Without looking at us, she stared straight ahead and told him in a snotty tone “She already asked me for that” and kept walking. I told her I was not going to take her nasty attitude, and agreed with my husband that we will not go back to that store.

    When we were done eating, I went up to the counter near the prep area for sandwiches, and asked this man if he was the Manager? He answered that he was. I asked him why he did not do anything, when he heard that I was unhappy about our treatment by Tache? At the time she did this, he had looked up, to see what was going on. This time, he lied to myself and my husband, and said he hadn’t heard anything going on. I told him to quit lying. He said he wasn’t….I told him I would report this all to Corporate, and he got mad. He told me to get out of the restaurant. Needless to say, we will never go to that store to eat again! It has gone down tremendously in service and food. To be treated like that tonight is too much. I need to receive a comment back from you please.

     
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