Where is Pc Richards Corporate office Headquarters

Pc Richards Headquarters Address and Contact

Pc Richards logo
  • Address: 150 Price Pkwy, Farmingdale, NY 11735, USA
  • Phone Number: +1 631-843-4300
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: 000
  • Established: 1909
  • Founder: Alfred J. Richard
  • Key People: Gary H. Richard (CEO)

Pc Richards Headquarters Location & Directions

Pc Richards Headquarters Executive Team

Name

Title

Gary H. Richard

Chief Executive Officer

Gregg Richard

President

Peter Richard II

Executive Vice President

About Pc Richards, History and Headquarters Information

Pc Richards was founded in the year 1909. The company has been active for almost 110 years now. The founder of the company was Alfred J Richard. Between the year 1995 and 2003, the company had opened fifteen new showrooms in New Jersey, Westchester County, Manhattan, Brooklyn, Queens and Long Island, USA. As of the year 2009, the company had opened 6 new stores in former Circuit City locations, including its first in Connecticut, USA. The company continued to expand through the year 2010. The company added mattresses to its inventory in the year 2014, featuring Sealy, Stearns & Foster and Tempur-Pedic brands in almost fourteen stores. As of the year 2016, the company had begun an exclusive retail partnership with Beko, one of Europe's leading appliance brands. The headquarters of the company is based in 150 Price Parkway. The name of the place is Farmingdale, while the name of the state is New York, USA. The pin code is 11735.

Pc Richards is an American company that focuses on providing various kinds of electronic appliances, to its customers in the USA. The current CEO and president of the company are Gregg Richard. As of the year 2012, the total revenue of the company is more than $1.5 billion. Also, the number of employees working in the company, as of the year 2018, is more than 2700.

The primary services provided by the company include allowing customers to have a retail presence in order to purchase various kinds of appliance, television, electronics and mattresses, that are marketed and sold by the company itself.

Pc Richards Headquarters Photos

Pc Richards Resources

  • Kathy says:

    I purchased a LG washing machine on June 16, 2020. Machine is not spinning out water is left in machine and clothes are still wet that it takes 3 hours to dry in my dryer. It took over a week to get a service tech. to come to my house and all he did was adjust the drain hose. That did not solve the problem. Called right away to have the service tech come back and i have to wait an additional 8 days for another appointment. That is unacceptable as I had an appointment and because the service tech did not do his job i am with out a washing machine. Can’t get a PC Richards manager to call me back. Most likely when the service tech does come a part will need to be ordered which will take another couple of weeks then i will have to wait another couple of weeks for a service tech to come to install and hope that solves the problem. What do I do in the meantime. I have a brand new machine I can’t use, PC Richards and LG are the least bit concerned. The soonest LG can send someone is October. I am sick and tired of hearing because of Covid they do not have the staff. If you do not have the staff you should not be selling extended warranties that you can’t service. I am at risk for Covid so I can’t go to a laundromat to do laundry. LG refuses to make an exchange and PC Richards won’t do anything except put me on a cancellation list. Over the years I have been a good PC Richards customer, they just lost a customer. I have a brand new washing machine that is defective and it will probably be 6 weeks before it will be fixed, will you give me a loaner in the meantime. I can go to any store and have a new one delivered in 3 days but it takes a service tech over a week to come and then he does not do his job.

  • Kevin says:

    My late son’s killed April 25 2020 dishwasher was broke the warrantee expired approximately a month prior Before his death he was trying to call but I guess was not able to report due to the epidemic. He was very busy himself being assigned to the NYPD covid19 task force. When I called the salesman in New Hyde Park ( in which my family has been customers for 30 years and spent 10tens of thousands of dollars in that store ) said there was nothing he could do and referred me to service. I called spoke to a very cold person I requested that the company honor warrantee although expired by less than a month due to the circumstances. He flatly refused and told me that the service department was open and that my son should have called ( this person should be fired on the spot my phone call should be traced back to see who this individual is ) He said for me to call the manufacturer of the dishwasher. I then called the credit card and closed the PC Richard account. I have not called the company. Now I am looking to replace 2 wall unit AC’s that I purchased from PC years ago ( Fredrich ) because they are very loud. I would have gone back to the store but will not give them any future business. Do you see the problems that one insensitive idiot can cause all because he wanted to stand on policy and not make an acceptation to it. PC Richards has all the information in their system about models and the replacements made for the sleeves. So more delay finding that out that is if even if Best Buy has the replacements. All this inconvenience due to one idiot in their service department.

  • david Enders says:

    Dear PC Richard’s;

    Three weeks ago, our refrigerator was having problems; it wasn’t working and it was still on PC Richard’s warranty, sales receipt 66-532274.

    We called PC Richard numerous times; three people showed up and none were able to fix it. One service person did over four thousand dollars worth of damage on our floor as he attempted to change the compressor, which did not work and he made numerous burn marks on our floor.

    It is overwhelming that PC Richard didn’t pursue this issue with any positive prescriptions…it is very wrong and very troubling. If you can’t fix it, replace it, but that didn’t happen and I don’t think it will happen.

    We are extremely disappointed and annoyed at PC Richard, we thought, that they would be extremely thoughtful and process the warranty in a proper way, but that didn’t happen and we still don’t have a refrigerator, which makes absolutely no sense relative to the conditions stated in the warranty.

    This situation is serious and needs immediate action, but that doesn’t seem like it will happen.

    Please help us ASAP

    Regards
    David and Barbara Enders
    167 Thomas Street
    Staten Island, NY 10306
    7183512986

  • Paula Penner says:

    O stars for me!!!! 6/8 I purchased a wachmachine for 6/10 delivery, I still have not heard from them!

  • Mayra Valdes says:

    I recently purchased a Samsung stove and refrigerator. I am complaining about the time frame given for delivery. I made an appointment date but that was all they give you. No time frame. I then received a call 3 days later thinking I was going to get a time of delivery. No I was told to call a number on the receipt so they could tell me to call after 8 pm to get a delivery time and here it is the day before the delivery. So I have to call after 8 pm so I can then make sure my schedule is cleared for them to come with the delivery. I work I need to set appointments ahead of time. To wait until 8 pm the day before the delivery to get a time of delivery is ludicrous! I have to find someone last minute to stay at my house to wait for delivery! I’m loosing a days pay for this! NOT HAPPY!

  • Sue Arnold says:

    Does anyone know if they would donate a Tv for a school fundraiser? I’ve heard in the past that they are good like this.

  • jim iller says:

    I purchased my stove and fridge from the deer park location and was helped by a salesman by the name of wayne who has been there about 2 years, anyway my experience was great thanks to Wayne who is an excellent salesman and person, I understand he was transferred to the Bayshore location I feel he would better serve pc Richards and there customers in the deer park location . consider keeping him in deer park thank you

  • Frank Ur says:

    I purchased over 6000 dollars worth of appliances in July. I was fortunate enough to find three of these items cheaper elsewhere, so I tried getting the “price match” guarantee and well I got nothing. I tried contacting the sales person and manager of the store and got no response. When I went there I got the run around. Yes, I know its only 400 bucks, but 400 bucks is 400 bucks. I am about to return my whole purchase cause its not delivered yet, yea not yet and its Sept 16th. I have always used PC Richards, but I no more.

  • Mary Ann Marino says:

    I purchased a Whirlpool dishwasher for my daughter in September 2018 at the Merrick stor. It no longer works after 11 months. Service informed us in needs a new motor. It is presently under the manufacturers warranty as well as the 5 year warranty we purchased. They want to replace the motor and I want a new dishwasher not an ll month old rebuilt machine.

  • MARY WARREN says:

    The Forest Hills store has terrible customer service, terrible handling of customers in general. I was told that they wouldn’t take an order over the phone and to come into the office. I am disabled person -who cannot come physically to the store. When finally transfered to sales, was not give a receipt over my email, was suppose to be called back with deliver and installation time. I called 4 times to that store and I am still waiting for an installation time for my purchase. WHAT HAPPENED TO GOOD OLD FASHION CUSTOMER SERVICE? PC RICHARDS USED TO BE KNOWN FOR GOOD CUSTOMER SERVICE. GARY RICHARD- BETTER GET IT TOGETHER.

  • Ramon Alicea says:

    My name is Ramon A . I’m commenting on the deplorable conditions that a sub contractor for your company employs with his help . My son home from college worked installing AC’s . He was made to work a 17 hour day without lunch or break , he was told if he had to use the bathroom to piss in a bottle , this they did for 3 days before i called the boss (Brendan) & told him my son would not work under those conditions ! He then insulted my son & me on the phone & now has refused to pay him for the 3 days he worked & has threatened me & him via text . I have purchased plenty of items from your company refrigerators , washer , driers TV ‘s etc . I cannot believe that you would condone the type of behavior this individual subcontractor has exhibited ! Please look into this issue for me . Raluanca@ Hotmail. Com

  • Chuck Hayes says:

    Our old refridgerator stopped working this past Fathers day evening. Went to PC Richards Stonybrook Monday evening and purchased a new one and we were told it would be delivered 6/21/19. This was ok for all 7 of us at that time. But now the refridgerator is not scheduled for delivery as promiseddoubtful and no exact delivery date yet. PC Richards did not call us to let us know it is not coming. 7 people living out of a cooler, not happy with this situation. Maybe a loaner from PC Richards will help ease my stress with this. Hopeful but doubtful.

  • Lorraine Gibson says:

    I was having a problem with a refund of a product I had been returned. I reached out to the Corporate Office. I was contacted and given an apology for the delay. My refund was then promptly returned. I was also sent a gift card for PC Richards. I put that towards a new gas grill. My gas grill was delivered fully assembled and it works great! Thank you so very much!

  • TD says:

    I am complaining about the quality of service Pc Richards has given to me. I have a GE Range stove that is still under warranty with PC richards that caused a gas leak in my home. GE is saying its going to take 2 weeks plus to get the parts leaving me and my family 2 weeks plus without a stove! And we are coming up on Thanksgiving. No one except 1 representative named Kelly was able to help me. Kelly unfortunately couldnt do anything. Not one manager would get on the phone to speak to me regardless of how may times I have called. I will NEVER buy anything from PC Richards again and neither will my family who has bought numerous appliances. I will make sure to let everyone I know that PC Richards ha the worst service ever and does not care about their customers.

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