Where Is PayPal Corporate Office Headquarters

PayPal Headquarters Address and Contact

  • Address: 2211 N 1st St San Jose, CA 95131 United States

  • Phone Number:
    +1 408-967-1000

  • Fax Number: 402-537-5774

  • Email: Click Here

  • Number of Employees: 21,800

  • Established: December 1998

  • Founder: Max Levchin, Peter Thiel, Luke Nosek and Ken Howery

  • Key People: Daniel Schulman, Louise Pentland

PayPal Headquarters Location & Directions

How to Contact PayPal Corporate Office


PayPal Headquarters Info & Photos


PayPal Headquarters

PayPal Headquarters List

S. No.




United States

2211 N 1st St San Jose (HQ), CA


United States

Building D, 7700 W Parmer Ln Austin, TX


United States

3000 One Payment Way Chandler, AZ


United States

12312 Port Grace Blvd La Vista, NE


United States

9690 Deereco Rd #7th Lutherville-Timonium, MD


United States

Riverside Center, 275 Grove St, Auburndale Newton, MA


United States

123 Townsend St #6, San Francisco San Francisco, CA


United States

9999 N 90th St Scottsdale, AZ



Level 24/1 York St Sydney



13º e 14º – Av. Paulista, 1048 – Bela Vista São Paulo



661 University Ave Toronto



21 Rue de la Banque Paris



Badensche Str. 24 Berlin



31/1, Building 1, RGA Tech Park, Sarjapur Main Rd, Bengaluru


Enter your text here…

Ballycoolin Business Park, Ballycoolin Rd Dublin

PayPal Headquarters Executive Team

Daniel Schulman

President & Chief Executive Officer

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Peggy Alford

Peggy Alford

EVP, Global Sales and Merchant Services

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Jonathan Auerbach

Jonathan Auerbach

EVP, Chief Strategy, Growth and Data Officer

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Name Title
Aaron Karczmer EVP Chief Enterprise Services Officer
John Kim EVP Chief Product Officer
Sri Shivananda EVP Chief Technology Officer
Archana (Archie) Deskus EVP Chief Information Officer
Kausik Rajgopal EVP People and Sourcing
Alfonso Villanueva EVP Strategy Corporate Development and Ventures
Franz Paasche SVP Chief Corporate Affairs Officer
Gabrielle Rabinovitch Acting Chief Financial Officer and SVP Investor Relations and Treasurer

About PayPal







  • Ashok sahu says:

    Withdraw problem in my PayPal account

  • Ashok sahu says:

    My PayPal account some have problems
    I can’t withdraw money on PayPal
    Pls help me can contact me

  • Robert zumstein says:

    I have found out that a pau pal account was started using my name.
    Identity theft.
    I typed out a letter to pay pal.
    Put stamps on the envelope
    Mailed it to an address in San Jose California
    That was a year ago
    In my opinion since I have not recieved any reply from them then they are part of the fraudalant scheme
    How many accounts did wells Fargo start? Pay pal has done the same thing.
    I never have started a pay pal account but yet I have one.
    Need to start a class action law suit against them for idenity theft and fraudulent schemes and practices.

  • joshua Owens says:

    I’ve closed my account. I’ve been asking for a statement for September for three weeks! Nothing. I’m contacting an attorney. You will pay for all the holds and my time trying to get such a simple financial document. My financial Document. That you are withholding. so pathetic

  • Steven Crawford says:

    Here’s my problem some refunds are negatives some as positives some refunds that eBay shows as paid never show up at all and balance payments mostly show as negatives but some are positives when I finely get thru to talk to someone they talk in circles o yes that is how we do it what the hell are the required to steal their wages I’ve complained to eBay my next steps are the better business bureau and from their I’ll go federal then maybe something will happen if your having similar problem and they will give no assistance except maybe a bewildering conversation with hodgie I urge you to contact the BBB or your accountant or lawyer Good luck all

  • Lavell Worthy says:

    My account has been limited for over 2 years now and I haven’t been able to speak to anyone to get this issue resolved, who can point me in the right direction ?

  • Krystyna Jaskiewicz says:

    There is no customer service, no chat.
    To receive an answer, the client must contact the bot, with the community – but not with a specific representative of PayPal. What a great technique.
    The community reports the same problem as I have – just no answer how to fix it.
    I spent days trying to find a way to get solutions. I am disappointed and furious with PayPal’s activities.

    I wrote twice to the following address:
    “You will receive a response from Customer Service within 24 hours”.
    I received your emails: Your email to PayPal SAXK (KMM472711784V69073L0KM) and
    PayPal SAXK (KMM472896852V88769L0KM)
    and: “Please don’t reply to this email”.
    Did a human being write these answers? This is customer service – certainly not.
    And if a man responded to my request and complaint, why did he not understand the written text?
    Because that is not the answer I asked for.

    I can’t log in because I don’t have a mobile phone and I’m not planning to buy it yet.
    Why are such difficulties being made?
    Why PayPal has no idea to apply the procedure that banks have. You confirm your identity by choosing to send a verification code: to the phone number or to the e-mail address.

  • Maddy says:

    I am trying for two days to report a problem most likely at your end as I cannot access my account as I do not have a cell phone! When I call and have spoken thus far to perhaps 5 reps -I then get a call from a bogus PP phone number – 800 547 8531 – with a 4 digit code that does not work. The reps keep saying I’ve sent you an email and none of them have ever arrived. My account shows them repeated attempts to login and it is me. The account has worked perfectly and now this roadblock. I asked them repeatedly to send me an email with a 6 digit code but so far none has been received. No supervisor has ever returned my call – first someone named Amanda and now Justin. I’m still waiting for Justin. I have other financial institutions which send me codes to login. What is this so difficult for PP? What are their reps doing? An agent finally said today, I think we’re being blocked because neither email nor call back works. Where is your vaunted technology? Please help! I am trying to send birthday gifts ASAP!!!!

  • J David Webster says:

    PayPal has made changes that make it impossible for a landline user (without a cellphone) to communicate in any way with the company. I have spent days trying to find a way to get my statements and close my account

  • George says:

    Hello I am at present talking with PayPal regarding an item not received from e bay,
    paying 3 monthly payments of £122.55. Even after making contact with them they are still going to continue taking the payments I feel this is nothing more than theft.

  • Paul says:

    I am receiving a repetitive email stating I am purchasing an iPad Pro from some where in Michigan and it is being shipped to Los Angeles,CA charged to a PayPal account with my email address. I do not have an account with that email, nor did I order said iPad, or live in Michigan or California. What can I do?

  • William hawks says:

    I want this account closed.
    Witch I did 4 years ago.
    I’m tired of the e mails

  • Loretta Ritorto says:

    I received several emails from Paypal saying my email address linked to my account was changed, along with my phone number. Also a different computer was designated as the trusted one linked to my account. I call papypal (Limitations Department, spoke to “Jonathan”) and was instructed to log in and see if there were any questionable transactions….well, I would do that if I could but my email got changed by someone! Was told that it doesn’t appear that I even have an account!!!!! Was told to forward emails to phishing@paypal.com. So I did…only to get an automatic response telling me to log in to my account. I can’t log the hell in!!! Does ANYONE work there?


    WOW, I am overwhelmingly disappointed with PayPal right now. My wife got so upset she was in tears. The problem she is having has been going on for awhile and not getting any better. For example, today I ask for a supervise at customer service and have been on hold for over 5 hours. At this point I just want to see how long they will leave me in limbo. All I want is for her to be able to use her PayPal Credit through Synchrony, I think that is their name. The main reason we opened this account was for security and the credit with 6 or 12 months interest free usage. Per your ad “Get special financing on purchases $99+ everywhere PayPal is accepted.” She has tried multiple time at multiple sites, even msi.com, and no. I even made sure she selected it at the preferred method of payment. She has been on with ebay customer service, Synchrony, and PayPal customer service, and multiple times. The ebay customer service reps have been consistent with their answer. Stating after we hit payment method it opens up to PayPal web site and PayPal takes over with their end. Synchrony states that the funds are there and ready to be used, no holds. Both of them have been very polite and understanding. However, PayPal customer reps have only tried to pass the buck to the other 2 companies. So on the afternoon 05/06/2022 we got both PayPal and Synchrony on the phone at the same time to get it resolved. The PayPal rep tried passing the buck again but this time I was on the other phone talking with Synchrony. He then hung up cause he knew he could not pass the buck this time hearing what the Synchrony rep said. Just so you know we have been hung up on multiple times, like more than 5 times. So I called back today to prove a point. I tried to purchase an item at msi.com, they only take PayPal and a major international company. Made sure PayPal Credit was set for preferred payment. Again will not let her use it. In fact out of the MANY places she has tried only one has gone through.This problem has already ruined my wife’s mothers day and now my sons birthday, so she was in tears. Like to thank your company for that and not in a good way. Please we just want to get this issue fixed.

  • John Hornbacher says:

    Paypal is pretty worthless if you ever expect to get a refund for a damaged package. I’ve been trying for a month now, no results whatsoever. You cannot reach any person in the United States, only foreign operators who work off of a script. Same BS answer over and over. Why not have an actual person who can help you? Why? They aren’t interested. They never reply to my phone calls or emails. Even the operators I talked about above are almost impossible to reach. I’m owed almost $4000.00 and they dont help at all.

  • Beryl Slevin says:

    I am receiving spam mail requesting a payment! I have only made one payment for goods in 2020. I’m including a copy of the fraudulent email.

    From: Paypal
    Date: 21 April 2022 at 6:16:36 a.m. GMT-7
    To: baslevin@aol.com
    Subject: Invoice – You sent $268.15 to Coinbase 130520 from Paypal Contact support 888-544-9365
    Reply-To: gzbudbqrgysgs@gmail.com

    INVOICE 130520


    DUE 04/20/2022
    Print or save
    Powered by QuickBooks
    Dear Paypal user,

    We have received and confirmed your purchase from Coinbase!We thank you for choosing us as your favourite payment processor,Your order is scheduled to deliver on 04-21-2022 09:45:00 EST

    The purchase details will appear in your bank statements within 1-2 business days

    You can reach us on our support 888-544-9365 for any assistance,Below are your order details

    Order details
    Date ordered:April Thursday 2022
    Order Number : NRMV0967
    Item : LuxCrypto on Coinbase
    Amount: $268.15

    Questions regarding this order will be address on 888-544-9365

    Security and cancellation team

    Have a great day!

    11 TAFT DR CATHEDRAL Cathedral City, CA 92234 US
    +1 5044758685gzbudbqrgysgs@gmail.com
    If you receive an email that seems fraudulent, please check with the business owner before paying.

    © Intuit, Inc. All rights reserved.Privacy | Security | Terms of Service

    • Dave says:

      Hi. My Paypal account was disabled through some Bitcoin hackers that hacked it. CYBERHELP.1 Helped me by getting it recovered 2days ago, he did a great job. He is PERFECT. You can Contact him on instagram.

  • Elena says:

    On the 16th of April 2022, I received an email from PayPal that my account is going under closure, first i thought this was a fake email but when i logged into my account it was actually real. They are telling me that my account is closing from the vague reason of violation of PayPal’s Acceptable Use Policy. What i did first is messaging them on the paypal website and asking for a more specific reason, first I received an automated message which i responded to so a person can answer me. The second answer i think it was by a person but it wasn’t telling me why my account is closing, just that my account was reviewed and they think it should be closed. I replied to that
    answer again and told them what i am using PayPal for and ask them again the reason why i was permanently limited. They simply answered that the decision cannot be overturned and that my funds will be frozen for 180 days. I called them on April 18th and explained to them again what I use PayPal for and they issued a new revision for my account which i never got an answer for after 72 hours of waiting. I was using my PayPal account for about 2 years and I had no disputes over this time period, the account was verified and I gave all my personal information when I created it as well as added my credit card & bank account. I am really worried now that I’ll never get access to my balance that was frozen.

  • Jason says:

    PayPal still owe me a 4000gbp credit dating back to Sep17 2021. They refuse to provide me with a FULL receipt, that my bank has requested. On live chat, which is horrendous btw, every person just keeps fobbing me off, giving me a ref number. My bank in Mexico have searched all their systems, as have VISA, and this payment appears nowhere. I have sent PayPal all my bank statements that CLEARY show no payment has ever been received. I will commence legal proceedings if this credit is not made within 7 days.

  • Amy says:

    I have been disputing a charge with Paypal/credit since August 2021. To be honest, I have been treated extremely poorly and have received the WORST experience while dealing with this financial institution. I made a purchase in the amount of $749.00, after the payment was processed I immediately knew I was being scammed because the text msg I received from pay pal didn’t display the merchants name. I instantly contacted the customer service department and informed them of the concern. I asked to have the order cancelled. I was told “pay pal/credit does not cancel online purchases.” I was told a dispute will be put in, and investigation will be held and I will be notified within 90 days. The next week I called in to see what was the status, I was told “a claim/dispute was never put in”, so a new dispute was then filed. I have gotten transferred from one representative to the next in the course of 8 months and no one has helped. I ended up receiving the merchandise and as expected the items were counterfeit. I contacted pay pal (the same day items were received) and informed your staff of the receipt of merchandise, photos were even uploaded via the portal. I was then told the original dispute that was filed was ruled “not in my favor” because I received the merchandise. This was after the fact that I have already contacted your company and shared this information. I was then told to receive the full refund I will have to return the merchandise, however for two (2) months no one at paypal/credit could give me an address to send merchandise back. After several attempts and many supervisors and staff disconnecting my call, only one representative fought hard to provide me with the information to have the merchandise sent back. I then had to pay an additional fee to have these items sent back. I contacted pay pal and provided them with the tracking number for the items. I also provided your staff with the name and date of who and when the merchandise was received. I’m being told that I’m still responsible for the merchandise that I don’t have in my possession, and is counterfeit. I have never in my life worked with a financial institution who doesn’t help their consumers when they need to be protected. The whole point of using my pay pal/credit card via web is to ensure I’m safe and my money is protected. I am pleading for help and for this situation to be looked into in more depth. This is unacceptable and I feel like I need legal help moving forward if this is not handled.

  • Michelle Scott says:

    Same as all of the above. PayPal has been charging my bank account without my authorization after I made a purchase selecting Pay Pal Credit. I have been on an infinite loop of call center reps, none qualified to rectify the situation, referring me from one place to another. There is no solution at hand. When I ask to speak to the corporate office, they have no way to connect me and no number for even Human Resources in San Jose! Why do employees not have access to the Human Resources office? Is another matter altogether. This is criminal what they are doing and I intend to file a claim with my state Attorney General to see if I can get this corrected!

  • Terry says:

    Hello again. case pp-d-139176062′ After all that and simple request for a phone call. Some Guy Named Larry from who knows what Department, actually had the total disrespect the send me another computer-generated e-mail response. Not about Godfried supervisor who lied to me! HELLO PPL! I made a slight miscalculation. PPL Stock just plunged again YOU HAVE BAILED ON YOUR CUSTOMERS. NOW YOU HAVE LOST MORE THAN ONE HALF OF YOUR STOCK IN JUST OVER TWO MOUNTHS. FROM $300 TO $125 TODAY. AGAIN, YOU CAN THANK “CUSTOMER LACK OF SERVICE’ FOR NO HELP TO OUTRIGHT LIES. YOU HAVE RECORDED AN HISTORICAL BLUNDER. TRY TYING UP YOU BOOTSTRAPS AND GET TO WORK. STARTING WITH A CURTESY PHONE CALL TO ME AND THE FOLKS WHO HAVE VIOLATED THEIR TRUST! AND APOLOGIZE. TRY AND MAKE THINGS RITE AND STOP LYING TO US! That is if you still have a job next week!

  • Terry says:

    I just added complaint, then looked at the news and PPL stock just tumbled 25%!!! I wonder why? Certainly Customer service has done nothing to help PPL. Now the stockholders are suffering, PPL just do the right thing. Be accountable to your customers!!!

  • Terry says:

    I have been given 4 different answers. Requested email’s return that I never received. Most recent was Godfried on of your supervisor’s today 2/2/2022 I have done everything you have ask of me. Please look up the phone conversation’s we have had regarding my case since 1/7/22. It’s not even the amount. It’s simply lack of accountability. Honestly, I don’t have any faith this request will be answered as well. Very Sad!

  • Rick diercks says:

    I have been trying for days to get my money transferred. The money was taken from my customers account and paypal is holding it and drawing interest on it im sure and none of the undertrained representatives can even tell me why. I was even told that they were having technical difficulties and that their techs were working to resolve the problem but call back five mins later and be told a completely different story. I’ve spent almost 4 hours on the phone in the past 3 days trying to resolve this and cannot get any reasoning as to why I cannot withdraw MY funds. The funds Do Not belong to PayPal. They belong to me and I want them released to me. I have all my credentials and can verify whatever might be required . This is the worst experience I’ve ever had with any financial institution. Here’s my email but I’m sure that I won’t ever hear anything back from PayPal. I don’t see PayPal being in business too much longer treating customers this way. Especially once interest rates start going up PayPal will be bankrupt unless your customer service improves Rickydiercks@hotmail.com

    • tina reeves says:

      i am hving the same issues as all of you. i am being denied my funds and have been for 25 days now . it lets me into the account long enough to send then says it needs more verification.

  • Antonietta says:

    Hello, I would like a call from corporate regarding my account. I was lied to in regards to an issue.
    Thank you and look forward to hearing from someone.

  • Jordan says:

    I would love to believe that Paypal is a company that is willing to right their wrongs when given the chance. PayPal has held my money for 180 days. Now it’s been another 180 days since the last 180 days. It’s time to give me my money back. Please contact me at jordanpak390@gmail.com. I would love to be able to come back to this site and leave a positive comment showing people that this company is willing to help it’s customers and not just out to screw every one over. There are nothing but negative comments about experiences people have using PayPal. Take this chance to start rectifying the service that has got PayPal such a horrible reputation. I hope you will do the right thing and release my funds like I was promised 360 days ago. I have been told to keep an eye on my email for this entire time. Don’t you think it’s time to give my funds back. You don’t have the right to keep the money. Everyone is suffering right now with covid effecting everyone financially you are putting your customers out and they are worse off for using your services. I have every conversation and every email or message recorded and saved. I have been treated rudely and lied to reeatedly. Please prove me wrong about you guys and help fix this problem.

  • Brenda says:

    PayPal is a scam they call center is shitty they hold your money even though it’s released by the merchant plus the call center supervisors Kelly mafia and sophi is under trained and they high ups never take calls how can you make a complaint about management to management I will tell people don’t get PayPal they always changing privacy agreements

  • Brian says:

    I’ve been homeless for 2 days I lost my house I haven’t been eating I had to take my kids somewhere else you received my money send it to another card that I didn’t have or even own issued me so-called this card 2 years ago now you charge me to send the money to this card and I don’t have . now have more money in my account and I can’t even buy a soda I can’t buy you class a free water your company’s or your employees or ignorant they don’t help you you’re robbing me you were stealing from me you’re charging me for all these services and I can’t even get the a single dime and your.employees tell me that they understood when I’m sleeping out side in the cold and freezing and the funniest part
    is i tell them I have not received any cards from you in 2 years when I asked you to colse my account and you did not so guess what you took monthly fees from me and I told a years ago I don’t want this account and I have not opened it it in the frist place so you keep taking my money for false actions that I have never wanted or asked you for now you have a lot more of my money but by Monday or Tuesday I might not be un frozen from sleeping out side so do you understand that So I LIKE TO SAY THAT YOU ARE THE WORST BANK I DON’T WANT OR OPEN AND BEG YOU TO CLOSE I might not be around Monday or Tuesday never I might freeze to death PayPal is not a good company

  • Vianna says:

    You guys are a lie ,FRAud , and you guys are nothing like how u guys say u are here to help ppl and make life s better living ND blah blah ..I’ve had a payment from the government into my acct and you guys permanently lock my acct and i still have not been able to regain my funds 600 $ .

  • Deven Leyva says:

    My name is Deven Leyva I have had paypal for a couple months now and I’ve tried to use it abs every time my money is held from me for days! This time is a little different and I am fed up and something needs to be done! I cashed my payroll paper check that is made out to me and signed endorsed by ME! Signed by my boss and paypal is now again holding it from me and will not give me a time frame or an explanation for why they are doing this other than they are flagging me for fraud! I’ve sent in my social security card my photo ID everything they’ve wanted me to do I’ve done so why am I not having access to my money that I’ve worked very hard for. I am a single mother with a one year old little boy that needs fed and needs diapers! My water has been shut off in my apartment because I was supposed to make the payment yesterday and no one at paypal can help me and give me access to MY MONEY!!!’ This is illegal and wrong to do to your customers! I have called in atleast 50 times in the last 2 days and all I get is people that will jot helped me and say the same thing over and over and over again they read from a script the same things to their customers. I have asked to close my account they say we can’t because you have a balance THEN TRANSFER IT AND LET ME BE DONE WITH THIS AWFUL COMPANY !! I need help from someone that speaks English and isn’t reading from a script that can give me access to my funds or I am reporting this the better business bureaus and I’m calling my local authorities to get me my check back and not voided so I can feed my son and pay my bills. This is a disgrace to all financial apps out there and I promise you when this is over I will tell every single one of my customers that talk or mention paypal they it’s the worst company I’ve ever dealt with in my life. If someone that can help me is reading this you can get my contact info I’m sure of it and I would really appreciate a call and a solution or I will be taking this to the law!

    Thank you

  • Ganus hilburn says:

    Someone from corporate needs to contact me, I will not speak to anymore of your sorry no good customer service agents. You will contact me in less than 2 hours or you will have legal issues. I will no longer deal with this contact me. Hilburn.ganus@yahoo.com is my account call me now

  • kevin hall says:

    i paid my sub contractor thru paypal and you guys held the funds for 14 days will never use you services again , kevin hall kh4510227@gmail.com kevin hall my subcontractor is laton jackson

  • Jonathan says:

    I’ve been trying to reach PayPal for over a year to release my funds, they have a total of $3800 of my money held up I was told 180 days that past March 20th, then told it would be released June 6th here we are in the month of October 2021 still haven’t had nobody help me all they say is we open a ticket that’s not helping I probably have over a 100 tickets submitted if that’s what’s there really doing. Is there anybody that I can talk to besides they employees cause they’re not helpful at all.

  • Tyrika joyce says:

    My name tyrika I have 2 PayPal account and when I call to get the money put into my other PayPal account nobody helps me I hear people laughing in the back ground so in professional

  • Robert Owen Bruce says:

    How do I quit/cancel PayPal?

  • Lindsey Lacorte says:

    Extremely disgusted and disgruntled as I have had transactions go thru my bank account from PayPal but my PayPal account is showing a negative balance?? Try and call and Speak to someone and can’t get anywhere..then they want me to spend more money and fax them the charges that went thru my bank which is going to cost me more money and it’s still going to take days…every person you talk to tells you something different..it’s extremely unorganized and the way the customer service agents speak to you is very unprofessional!!!!

  • monishka says:

    hi I have a dispute with a person I bought products from and never received but because she had a tracking num. for products delivered to 2 other people in my town my claim was denied, i have letters from the postal service stating my claims are factual but I have not been able to send them to you can you help me?
    I know you can have it

  • Clarrisa says:

    I have a problem with my account.I have money in my account but i cannot transfer it to my card that is link to it.

  • RickylPerkins says:


  • james delaney sr. says:

    hi I have a dispute with a person I bought products from and never received but because she had a tracking num. for products delivered to 2 other people in my town my claim was denied, i have letters from the postal service stating my claims are factual but I have not been able to send them to you can you help me?

  • christine brewer says:

    hi can anyone help ? ive be disputing with m fortune bingo about £140.00 winnings made to me in july this year its the dates of 23rd and 29th to be exact. Now ive been informed that this money has been put into my account that had a transaction made on the 15-18th april, the only problem is I have my email address for that accoumt not the password.
    I actually need that money transferring from that account to my new account which is 1tina11466@gmail.com but i’m getting no more help from m-fortune ? please could you assist me with this problem as I don’t know of anyone else that can help yours Christine brewer xx

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