Where is Papa Johns Corporate office Headquarters

Papa Johns Headquarters Address and Contact

  • Address: 2002 Papa Johns Blvd, Louisville, KY 40299, USA
  • Phone Number: 502-261-7272
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: 25,000
  • Established: 1984
  • Founder: John Schnatter
  • Key People: John Schnatter (Chairman)

Papa Johns Headquarters Location & Directions

Papa Johns Headquarters Executive Team



Steve M. Ritchie

President & CEO

Joseph H. Smith IV

Senior VP & CFO

About Papa Johns, History and Headquarters Information

Papa Johns was founded in the year 1984. The company has been active for almost 34 years now. The founder of the company was John Schnatter. The company was started with an investment of just $1600. In the year 1993, the company was transformed into a limited public entity. By the year 1997, the company had 1500 stores under its name. PMQ Pizza Magazine said in the year 2016 that the company was the third-largest take-out and pizza delivery restaurant chain in the USA. Papa John's has over 5,199 establishments - of which 4,456 franchised restaurants operating domestically in all 50 states of the USA and in 44 countries and territories as well. The headquarters of the company is based in 2002 Papa Johns Blvd. The name of the place is Louisville, while the name of the state is Kentucky, USA. The pin code is 40299.

Papa Johns is an American company that focuses on the production and selling of various kinds of pizza, to its customers all over the USA. The current CEO of the company is Steve Ritchie. The current number of employees working in the company is more than 20,700. As of the year 2018, the company has its presence across 5300 locations in the USA. Also, the total revenue generated by the company is more than $1.7 million.

The primary services of the company include allowing customers to purchase various kinds of pizza that are produced by the company’s restaurants. The restaurants also sell other types of fast food dishes and recipes as well.

Papa Johns Headquarters Photos

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  • Carolyn A. Sparks says:

    We have been a Customer for years. Our recent order started poorly as you have outsourced your ordering and was extremely difficult to understand the person answering. Our pizza was totally unacceptable. As usual we ordered a thin crust veggie large. The crust was like a cracker with a brush of tomatoe sauce and very, very few veggies. The majority of this $20.00 pizza went in the trash! Rarely do we ever comment or complain regarding anything but this was such a disappointment we felt you needed to be aware of it. I would be happy to send a photo of the product we received.

  • Vincent says:

    All the napkins and cheese and plates didn’t get none of them and he tried to explain to me that y’all don’t give out napkins when y’all have pizza when y’all get off Pizza

  • Alan P Wilson says:

    We tried to online order for carry out which we have done 20-30 time with this store. Unfortunately the online was temporary unavailable . We called the store to put in our order at 11.07 pm. Website said it was taking carryout orders until 11:40. When after waiting on the phone for about 7 minutes a gentleman answered and said they werw to busy and MIGHT be able to squeeze us in if we called back at 11:40. J asked if i could put my order in then and he said no to call back. So i called back at 11:30 and got the mgr Alex. He said he could not take our order it was to late so i told him what his employee told me then he said ok but i can not give you the online price because he had no way of accessing that to be able to over ride the pricing. Which i thought was just a way to get us not to order. So as i am putting our order in half way thru he said our order was up to $36 for just 2 pizzas and i still had 2 more to go plus 2 cinnamon desserts. He then told me i would be looking at $80 which we order about the same thing everytime abd its always around $40. He said he would not discount the order. I dud nit want a discount just the standard online pricing. He said to try again on the online and hung up. So i trued the online only for it to still be down. Vy now it is 11:45 . When i tried to call back of course i got put on hold until the store closed at 12pm.
    Ive never had a problem from this store b4. To be honest i tell everyone how good that store is. I actually do jot live in the delivery area for this store we go out of our way yo drive there everytime because we like them that much. We oder from there at least 1 time a week and the company i work at orders from the often just because i told them how much better they are than thw other papa John’s in the area but after the treatment i got tonight i am not sure we will again .

    Also on a different note we had noticed that we had saved up around 30-40 papa rewards $ and they just disappeared about 3-4 weeks ago. It says they were spent in a store in Frankfort kentucky in a downtown store. We have never been to or know anyone in Kentucky. If possible we would like to know who actually spent our rewards because to us that is just like stealing money out of our account and we would like to press charges if possible.

    I do apologize for the extremely long message.. Thank you for your time and have a great memorial Day and.please be safe.
    Sincerely Alan Wilson

  • William Parker Sr says:

    Until Shaq can speak english I wont buy your pizza ! WTF is “Upic stuff Pizza ” ? It’s “EPIC” teach his ass how to talk , obviously his grade school didn’t !

  • Jake Harpela says:

    am a contractor, I was remodeling the business next door, went in & ordered a pizza, and returned next door to work while the pizza was being made. During one of my many trips to my work truck the Manager comes out with an attitude and tells me to move my work truck (which was legally parked in a parking space in front of the business I was working on, not in front of Papa John’s store front). He then proceeded to raise his voice when I tried to respond, but he would not let me speak. I eventually said that I make to many trips to the truck, but before I could finish, he began using profanity telling me that the parking lot was for his customers and told me what a jerk i was for parking there. I the said I am a customer of yours, I just paid for a pizza, and he again demanded I move my truck. Keep in mind this is a strip mall with an enormous parking lot that is 95% empty on a Sunday afternoon. So here I am, after paying for my pizza to which I gave an employee a very nice tip, shocked at how this man was treating me. I was fed up listening to his anger laden rudeness so went into the business I was working in, to which he attempted to follow me in as though he wanted to fight me, it wasn’t until he saw my crew of construction workers that he stopped and left. I sent an employee over to get a refund, and once again this manger of Papa Johns began yelling at him as well. It was ridiculous. I never did get my refund or the pizza.

  • debbie says:

    i have order from papa johns several times but
    this friday july 7 2020 i place an order at the
    papa johns #0416 at North Deshon Rd in
    st Mountain it was to worse i have ever see no one in the store had
    theren hair covered some had no mask and alot of talking laughing
    going on never ncared that i was in front of them.i advsd the young lady
    of the order i place she repeated it back and it was in correct , i corrected her
    she still gave me the incorrect order .
    got home and to my surprise like i thought there was hair on the pizza
    contacted them to speak to thee manager she advsd
    if i did like it to call corporate .
    i will never spend my money with this company again
    cause i guess it was a donation since i couldnt eat the order.
    someone need to see about this store the workers are very unprofessional.

  • L. Barbara Stafford says:

    Papa John’s lack of toppings is very disappointing. You can basically count the amount of pepperoni & mushrooms @ about a dozen of both toppings. There is absolutely no comparison to Pizza Hut’s toppings with the same toppings. After I complained the 1st time on one that had alfredo crust, which I couldn’t taste, never mind the lack of toppings & I was given another free in Mechanicsburg, PA, had no more toppings on it.

    Don’t plan to give it another chance as I gave it two. Very disappointing.

  • Jim Blumel says:

    There is a very good reason that Tucker Carlson has the number one cable program. Your decision to cancel advertising shows a lack of understanding and is a bad business decision. As much as I like Papa Johns pizza and as much as I like Shaq, I will not buy from Papa John again until you resume your ads on the Tucker Carlson show.. It pains me to do this but we have to stand up for what is right. Your corporate politically correct decision makers are going to ruin a once great business.

  • Patrick Vitori says:

    Your unit at 540 Willmington Pke Dayton Ohio 45420 just cost you a customer. I ordered an Shaqaroni pizza and got no pepperoni and no extra cheese. The order taker apparantly hit shaq crust instead of shaq pizza. Imagine my dissapointment and I was not happy. Therefore, I will not be ordering another Pappa Johns’ Pizaa.

  • Anthony Russo says:

    I have been ordering from Papa John’s for many years , This is the worst experience the pizza was not cut properly the crust was like card board I am so disappointed

  • Scott H. Adams says:

    I will never order pizza from your restaurant again I will never step foot in one ear restaurants again any time you can have a delivery car with a funk trunk sticker on it you don’t get my time and you definitely don’t get my money

  • Reisa Kannenberg says:

    I am so grateful for the absolutely amazing care, concern and just phenomenal service I think I have ever received. I had an issue with a gift card and just on a whim I emailed Linda Nuss in strategic sales. She emailed me back within 10 to 15 minutes and took it from there she made a hopeless situation not only great she just took care of everything. I was completely shocked and honestly she restored my faith in the fact that there are people that really want to and will help. Having her in the Papa John’s Organization is a huge bonus. She did not have to do everything she did at all she went far above and beyond and I will never forget it.

  • franz spies says:

    your contact page is set up so you do not receive many complaints since it is your company you are able to live in your dream world ,but having ordered one of your 2 for 1 from one of the Peterborough Ontario stores and having been delivered a soggy pie with all the onions and green peppers in the middle ,it will be a long time before I will attempt any of your products

  • John says:

    This company is full of rip-off artists. They charge you online then make the individual who picks up the pizza pay again and the WON’T GIVE YOU YOUR MONEY BACK!!! DO NOT do business with this joke of a company!

  • LOUISE CROFT says:

    I am writing with regards to my recent visit to your Papa John’s in Niagria Falls on 2.10.19. I stopped off here as we were going to the Canadian side of Niagria. I had a fantastic experience 4 years ago at your Daytona Beach shop, the pizza was just amazing, and has always stuck with my family and I, hence why when u saw there was one in Niagria I thought I’m having one! As your moto is, no matter what restaurant you visit, the pizza is always the same.
    Well this visit wasnt…
    For a start the girl behind the counter was busy on her phone, sat down, very dis interested in serving, let alone being welcoming, or any customer service what so ever. She only had life in her, when her friend came along and she gave her free pizza that had been sat there for 3 hours, but she did warn her that they has been there for 3 hours, as my husband heard her very clearly.
    At this point we nearly walked out, but thought no, I love the pizzas!
    Anyway we placed our order, and waited, and waited, and waited….put it this way, we nearly went to the counter and asked for a refund, and went elsewhere, but we were hungry. I also noticed there was no delicious smell of pizza cooking at all, which I thought was odd cause we were right next to the counter. Anyway it finally appeared, it was hot, however, (we ordered large pepperoni, normal base) the crust was dark brown and crispy, the pepperoni was as thin as could be, and when I tasted it, I didn’t think, wow, this is amazing, there was something missing, and half way through it , I realised, there wasn’t much tomato flavour, and cheese seemed somewhat cheap cheese, or plastic. It didn’t taste like cheese, or pepperoni, it was bland. Put it this way I couldn’t eat the last piece I picked off the pepperoni, and looked underneath, it looked like the cheapest pizza, possible, I wouldn’t have said in a million years it was apparently Papa John’s.
    I didn’t even bother complaining to the girl, due to her not being interested in the start of my visit, so thought what’s the point she wont do anything, so I didn’t complain at the time, I did take some pictures, etc of proof of the above.
    Please see attachments of proof.
    To make you aware I am from England, Leeds in West Yorkshire.
    I look forward to hearing from you.
    Very dissatisfied visitor to Niagria Falls restaurant.
    Louise – Leeds England

  • Ruby Banks says:

    Dear Papa Johns: Just want to let you know that your pizza staff, smoky hill store location, aurora, Colorado is making pizzas after handling cash. Allison took cash from a customer then proceeded to the counter and put her hands right into the pizza ingredients. I stated to her that she needed to wear gloves and/or wash her hands. I then noted that another staff member proceeded to use the same pizza that was contaminated, I then stated you need to throw that away since it was contaminated. I then noted that the staff member put the pizza back in the stack with the other dough. It was not thrown away as I had stated. Also, if any staff members put their hands into the ingredients with dirty hands, the bins need be thrown away as this is the leading causes of diseases. All ingredients should therefore be again refreshed. Please put cameras in all of your stores since staff members at your locations do not care about contamination or the fact that this can kill or hurt individuals. This is very very important. Thank you. I am afraid to eat at any of your establishments since this is not regulated or monitored.

    • john schnatter says:

      dear ruby the pizza oven temperature is 435 degrees. Following are proper temperatures for cooking foods to kill bacteria. Ground beef or pork should be cooked to 160 F (71.1 C).
      Steaks and roasts should reach at least 145 F .
      Pork should be cooked to at least 145 F .
      For chicken and turkey, cook to 165 F .
      Fish is usually cooked safely when it reaches 145 F .
      thus saying your claims invalid.

      • jm says:

        We can all see your an idiot by your lack of comprehension.

      • Dave says:

        Our governor has a mask policy for the Corvus virus and I picked up a pizza at store #2853 Newburgh, IN store on 7/28/20 @ 5:12 pm and was shocked to see a cook without a mask and no gloves preparing pizzas and dough….I took pictures and threw my pizza out, because I saw him cough and never covered his mouth and couldn’t use his hands because they were in dough. With this governor’s mandate stating you must wear masks and probably gloves if dealing directly with food. This virus is seriously dangerous and I expect a personal phone call to discuss before seeking legal counsel.
        Again the pictures tell the whole store here.


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