Where is Panera Corporate office Headquarters
Panera Headquarters Address and Contact
Panera Headquarters Location & Directions
Panera Headquarters Executive Team
Name | Title |
|---|---|
Blaine E. Hurst | President & CEO |
Ronald M. Shaich | Co-Founder & Chairman |
Michael J. Bufano | Chief Financial Officer and Senior Vice President |
About Panera , History and Headquarters Information
History
Panera was founded in the year 1987. The company has been operational for almost 32 years now. The founders of the company were Louis Kane, Ken Rosenthal and Ronald M Shaich. The company has its origins to the St. Louis Bread Company, which was founded by Linda Rosenthal and Ken Rosenthal. The couple had invested almost $150,000 and took a loan of another $150,000. In the year 1993, the company was taken over by Au Bon Pain, for about $23 million. In the year 1997, the name of the company was changed to Panera.
Then in the year 1999, Au Bon Pain Company sold Au Bon Pain to Bruckmann, Rosser, Sherrill & Company, for about $78 million. The following year, Panera moved its headquarters to Missouri, USA. In the year 2007, the company had purchased a 51 per cent share in Paradise Bakery & Cafe, and the balance was taken over in the year 2009. In 2008, the company was charged with a class action lawsuit, and Panera had to pay a fine of almost $5.7 million. In the year 2014, the company launched Panera 2.0 and integrated various technologies for digital ordering. As of the year 2017, nearly $1 billion orders were digital order - which accounted for 26 per cent of all orders. By the year 2016, the company had opened its 2,000th store, located in Ohio, USA. In 2017, the company was acquired by JAB Holding Company for about $7.1 billion. As of the year 2018, the company has introduced delivery services to all the 897 cities in around 43 states of the USA, and thus created 13,000 more jobs. The headquarters of the company is based in 3630 S. Geyer Road, Suite 100. The name of the place is St Louis, while the name of the state is Missouri, USA. The pin code of the area is 63127.
About
Panera is an American company that focuses on providing various kinds of bread and bakery recipes, including fresh bread to its customers. The company currently has its presence in over 2,000 locations, all over the USA and Canada. The current CEO of the company is Blaine Hurst. As of the year 2016, the total sales revenue generated by the company is more than $2.7 billion. Also, the number of employees working at the company, as of the current date, is more than 50,000.
Services
The primary services provided by the company include allowing customers to have a retail and well as digital presence, in order to purchase various kinds of bakery recipes manufactured and sold by the company itself. The company also sells soups, salads, special drinks, sandwiches, coffee, tea, etcetera.
Panera Headquarters Photos
I was so excited to have a Panera open up in Medford Oregon. I have been to this location 3 times the first time took a long time to get our order. I chalked it up to them being new. The next time wasn’t much better, but I was still hopeful. I went once again on 9/15/2023. From the road, I could see that there was nobody in line and I thought oh this is my chance to give it another shot. I pulled into the parking lot And realize there was cones in front of both lines. I thought to myself well I’ll just go inside. It’ll be quick because they’re not working the drive-through. I counted approximately 12 employees working. My order was pretty simple. I thought a half of a grilled cheese sandwich and a bowl of tomato soup and a steak sandwich for my husband. I waited almost a half an hour. While waiting, I watch the gentleman making the sandwich, put some of the meat on the sandwich and then eat some of it . Needless to say, I will not be going back this store definitely needs way more training. Very disappointed I was really looking forward to Panera coming to Medford Oregon
Hello! I just went to the Panera Bread on Killian Road in Columbia, SC. They told me at the window “Welcome to Panera bread, it’ll be about a 15-20 minute wait on your order.” This is before they even knew what my order was. And I asked why? And the response was because they were busy. Meanwhile there were only three cars ahead of me and the inside didn’t seemed to be very packed inside. I’m not questioning if they were busy, it just didn’t seem like the best greeting to give to customers. Thanks!
I recently bought gift cards for all our employees at the Quakertown, PA Panera and I misplaced my receipt. I called the store to get a copy of my receipt so I can turn it in for re-imbursement and I was told there is no way for them to re-print my receipt. I still have about 15 gift cards left that all have the activation slips with them. They have the date of the purchase on them. I used my rewards card when I ordered. Is there really no way to give me the copy of the receipt??? Can you help? I can tell you the credit card that was used and the approx. amount…
Why is it so difficult for a multimillion-dollar company to post on a piece of paper, the hours following the hurricane last week? at the coconut point store in Estero, MANY people wait outside at the posted hours on the door= 6 am mon-sat.. 7 am Sundays..and the store does not open till 7 am if that..poor customer service and shows they just don’t care. Have told the staff to no avail..
I recently bought some Panera soup at Stop and Shop. It had been frozen and it did not taste good at all. Potatoes were mushy and the cream broth was watery.
Very disappointed.
I contacted you a few days ago and you said it would be taken care of. The Tulsa restaurant @ 71st & 169 is so cold that today we had to go outside and sit. Another lady and her child came out also. It is almost always in the 60’s when we go there. Is there some way you can try to get this fixed. We love going there, but this is a big problem and we may have to find another place to go.
Who do I writ to concerning one of your stores?
When I pay a protein price for 2 cookies at 6.08. I expect fresh cookies. This is the second time this occurred. I now know to make sure not to have the pre wrapped cookies put as part of my order. A premium price for premium cookies. I would like a refund on my 2 orders
I have had a problem with a new employee that took an order for a bagel and medium coffee and and announced the bagel would be free. I was told to pay around $9.00, when I should have been charged just for a medium coffee. Ended up with two bagels for full price and the cup of coffee. Told me, she took off one of the bagels, but brought two bagels to the table. I did not receive a receipt and the original receipt was taken and thrown away. No one in authority that could fix it while I was there. Since I was not given a receipt when “correction” took place, I have no idea how much I was actually charged on my Debit Card. Two employees told me no one in management in that morning, early Sunday. Is there anyway to find out what I was charged and was it correct? Tried Customer Service but would not process request. Panera Bread, Cafe # 204084, 2235 Village Walk Drive, Henderson, NV 89052, phone: 702-896-2294. Took place on early Sunday morning, maybe 6:30 am to 7 am. Acct. 8342, Member #: 60660. I was not given a receipt. A second receipt with the correction and my first receipt was destroyed, by employee.
I can be reached at my mailing address: Barbara Simonie, 284 E. Lake Mead Parkway, # 258, Henderson, NV 89015 or barbarasimonie@aol.com.
I wanted to share with Panera corporate management/PR a lovely exchange I witnessed today at the store on Lake Street in River Forest, IL. While I was waiting in line I saw the manager Sean (I don’t know his last name) talking with an older woman who was inquiring about a job. He very kindly and patiently told her to apply online. When she admitted that she didn’t know how to do that, he wrote down for her the link to the website and where to find the tab for applying. He also wrote down his name for her. He treated her with respect and looked her in the eyes while talking with her—something that doesn’t always happen with older adults. Just thought I’d share with you that you have a kind and thoughtful manager at the Panera in River Forest. And, given all the bad news today, Sean restored my faith in humanity—at least for a day.
The new Panera On Hagerty just north of 14 mile road in West Bloomfield, MI has handicap parking for only two cars. I spoke to the manager and she said that West Bloomfield authorized only two handicap parking space and there was nothing that could be done to increase handicap accommodations.
I jokingly told our township supervisor about this and he said there is no township ruling limiting the number of handicap spaces. He further said this looks like they have a misunderstanding he would contact corporate. I told the supervisor I would contact you prior to any intervention from him.
Barry Kaufman
Im at the one at S. carrier Grand prairie Tx. its 5:26 pm
and we dine in All the tables are dirty sorry bad service
WHY DOES YOUR LOCATION AT SUNRISE HWY IN MASSAPEQUA KEEP CHANGING IT’S HOURS WENT THERE FOR BREAKFAST ON WED MORNING 7AM EVERYTHING WAS OK . THURS A SIGN ON THE DOOR
READ OPEN AT 10AM THE SIGN WAS NOT THERE ON WED. THE FEMALE MGR ARRIVES LATE AT TIMES
AND NOTHING IS READY POOR WAY TO RUN A BUSINESS
I visit the Panera Bread location on Macon Road in Columbus Georgia about six times a month. On Thursday July 22, 2021 around 5:42pm I enter the drive through window. The cashier proceeded remove my debit card from my hand in an unprofessional manner as if she had an attitude. I have never receive this type of unprofessional service from your establishment. Request that someone speak to this employee and remind her that all customers expect for her to treat them with respect.
I would like to know if you’re ever going to bring the first pizzas are used to sell at Panera bread back they were so good ice about it like all the time 3 to 4 times a week can you reply they were so good
Yes I would like to know what happened to the first pizza you guys used to sell years agowill you ever bring that back they were the best please reply.
I have been a loyal customer for at least ten years and still enjoy the fare. However, at your site in New Port Richey, Fl at Little Road and St Road 54, the service has become so slow and inept that it takes 5 times longer than usual for an order. I have witnessed many customers just up and leave while waiting in line. This is NOT the Panera’s you want. Hopefully you will look into this situation.
Ben C. Bonarigo, MD
What in the world is going on with your bakery products. First you Take away the Danish and replace it with I’m not sure what you call those little round things with the cherries and cheese. They never did go over in any of the Paneras I go to. Now you are taking your muffins and making them into mini muffins for the same price and there not as good.
I’m losing confidence in your products. I’m close to not enjoying my visits to Panera anymore, which I will miss but cannot convince myself it’s worth it. I usually visit 3 to 4 times a week.
Why are your products down grading and your pricing staying the same? Very disappointed.
Please bring back scones
Please bring back your scones.
You sent customers emails about the measures you are taking to protect customers. However, the bigger problem is you are not protecting your employees. I witnessed employees diligently wiping down surfaces; however, there were customers walking up to order and coughing & sneezing on your employees without regard for their health. You should be shutting down your cafes and only serving through your drive up windows until COVID 19 has subsided.
Was at your store on North Academy 7000 block. On our way home my got sick and vomited (in my truck). It was obvious that it was from food poison. I contacted the person that said she was the manager on duty and express my concern about the food and she said all food was prepared fresh daily. She had no concern about my wife being sick. Also the place was a mess, tables full of empty plates and bowls, one person picked up the plates and bowls from the table we used but I had to clean the table myself it was full of bread pieces and junk. The floor needed vacuuming (filthy) people standing around BSing not cleaning . We have patronized this place for years and it gets worse every time we visit. This not the first time I have complain about the service to management at the place on N Academy. It is going to hell in a hand basket something should be done to correct the problems a this store. Thank you (hopefully) for looking in to what is going on at this store
A bad experience in Panera in San Jose near Target 2161 in San Jose; evidence discovery synonymous with
Gilroy, CA restroom private, privacy, ladies, and a cup of hot water. At this particular Panera an employee already gave me a cup of hot water and minding my own business as I am getting my hot water that I was very thankful for this morning, another lady of Hispanic origin startled me a little approached me to shake me of her managerial powers of confidences that must be measured as I didn’t give a reason for provacation nor was there the ability or the inability to identify a marker of suspicion to deem the early morning of rooster titles of testing a girl with a evidence book that has DNA, RNA mother’s blood on the left side of the book.
I am a girl and I informed this person who’s name I wrote down that I’m going through a personal private matter military investigation and I wanted to sit down for a while. Panera has outlets to charge devices and they’ve been very kind in allowing time to occupy my time during this trying issue, abrupt startling events in my life that includes military, teaching institution white collar crime discriminations against binding legitimate family that is obstructed employment rights, marriage discriminations, pregnancy
discriminations, stolen house, intrusive invasions of private life and privacies stemming from internet router configuration any computer screens and underground abuse of land and forced entry into attic through shower sewer systems. The gestures of I Veronica Marquez Bova and binding legitimate DNA, RNA, gene binding family and this expierence of military talking has extremely hurt our lives to deem that a hot cup of water renders a bad experience after another. Panera lady with non measured levels of confidence and powers must give due process in an instant for the shake she succeeded at Panera as a employee lady with eyebrows of art. A gesture of a hot cup of water is please pass the table salt instead of the drama suspense of novela, soap notes, soap opera climatic events. That type of gesture isn’t equivalent to the menu that I deemed to believe that I must have prerequisites and
co-requisites for since the purse I currently hold isn’t a Dooney Burke that’s a pink one in our Public Storage, mama and I Veronica Marquez Bova. Currently, no food, no gasoline, stuck, tired of the begger novela soap opera, etc that has disgraced our lives that a cup of hot water is prophecy of the husband’s bicycle, skateboard gestures instead of gasoline to get rid of the Acura evidences gestured at the beginning of this disgrace, episode, incident, event after event and the promise still blank on a task list that I still remember that I didn’t know would cost our lives to be separated and destroyed because it’s easier to destroy a persons day and morning when a Hispanic girl is already in a vulnerable status without due process of the face to face required due process but the Hispanic lady and her powers of confidences and powers to embarrass another Hispanic girl because this Panera person judges books by the cover and must convey the sentiment that another Hispanic girl must have money to sit in Panera to occupy a seat or her time using outlets and the calm Panera environment. Is Panera patient and worth the wait or is the menu being ledgered and group think requires their daily dynamic stipend. All this drama that should require the right to be informed and the necessary due process face to face due to the extreme circumstances and unknown forensics of the denial of faceted gestures and assuming Veronica Marquez Bova’s gesture isn’t important. I am worth the wait and your menu should be a stock trader menu that attracts like for a cup of hot water because I’m going back. Your Hispanic lady with eyebrows can’t and shouldn’t have permissions, privileges to startle without instant legitimate face to face due process intrinsics unless she can participate in prohibition and inflation strategies for food buildings, materials and structures.
The testimony/comments Panera webpage will match, it’s a puzzle that had abruptly arrived and changed the lives of DNA, RNA legitimate Catholic God given family.
Thank you
Veronica Bova, CPCS
like that russian babe
I visited the new store in Salina, KS. They leave the kitchen sink faucet run continuously. When I asked why do they waste water by leaving the sink run I was told
It keeps the pipes from making noise. This is an easy fix but they prefer to just let the water run. I went in the next day and the faucet was running. I told the manager I was going to complain to the corporate office and she said “good maybe they will fix it”. This is costly besides being a waste of resource.
I spent over $20.00 this morning, 8/27/19 around 11:00 am. I went to the East Norriton, PA restaurant on Georgetown Ave. I ordered a smoothie, a sandwich and soup. The last 2 items were put in a bag. The smoothie sat on the counter with no bag. I asked the young man behind the counter to please put the smoothie in a bag. He laid the bag on the counter and without a straw. A female manager in a green shirt was behind the counter. A male manager with a white shirt and black pants was standing next to me. I said, “I asked for the smoothie to be placed in a bag. The bag was laid on the counter and I didn’t even get a straw. Are you kidding me? This is not good customer service.” Neither manager said a word. Not even an apology! I won’t be going back. I like the food but your store isn’t the only one close to me. Your staff needs training.
Had a sandwich today ham with swiss ham was a cooked ham full of fat and grizzel not even slices chunks of ham full of fat one thin slice of swiss cheese it was so nasty I could not even chew it when you buy/purchase something it should be edible this was not the best part of the sandwich was the bread. If you are going to charge people $12 to $13 dollars for lunch it should be top of line meats and cheeses. I wish I could post my pictures of sandwich here but I cannot. The founder of this chain should go on undercover boss to see how bad things are at his stores.
I would love for Panera to offer even one gluten free bread As having celiac disease, I rarely eat out because gluten free bread is hard to find. Being able to order sandwiches from Panera would be a real treat. Please consider.
Actually had Panera yesterday for the first time. Yes, I know everyone has been there well not me until now. I went to the one on E.Jefferson Street in Bethesda I placed two orders for group soup for myself and a friend. I was told the pot of soup feeds 5 according to Panera bowl size it is 2.5 servings not 5. I could not get bread /just told we are out! Was treated very rudely by the pickup end because I did not know how the line worked.
$17.99 for one small pot of soup not good value . Very Poor!