Where is Panda Express Corporate office Headquarters

Panda Express Headquarters Address and Contact

panda express logo
  • Address: 1717 Walnut Grove Ave #100, Rosemead, CA 91770, USA
  • Phone Number: +1 626-312-5401
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: 30,000
  • Established: 1983
  • Founder: Andrew Cherng; Peggy Cherng
  • Key People: Andrew Cherng (CEO)

Panda Express Headquarters Location & Directions

Panda Express Headquarters Executive Team

Name

Title

Andrew Cherng

Co-Founder and Co-Chairman

Peggy Tsiang Cherng Ph.D.

Co-Founder, Owner and Co-Chairman

About Panda Express, History and Headquarters Information

Based in Rosemead, California, Panda Express is the subsidiary of the Panda Restaurant Group, which was founded by Andrew Cherng, Peggy Cherng and Andrew's father, Master Chef Ming Tsai Cherng in 1982. In 1983, the manager of the Glendale Galleria asked the Cherngs to make a fast-food version of Panda Inn for the Galleria's food court. That’s when Panda Express was incorporated. Panda Express restaurants in the beginning years were located in food courts in shopping malls. But in 1997, it opened its first stand-alone restaurant and by 2005, it started expanding its business and opened units in food courts on a college campus along with a drive-through restaurant, as well as universities, casinos, airports, military bases, amusement parks, and other venues. In 2017, the sales of this Restaurant chain crossed $3 billion and had more than 39,000 associates working for them, who aim at experimenting with new flavors and ingredients in order to aa new menu items to the menu.

Panda Express is a chain of fast-food restaurants that serves American Chinese cuisine along with catering services. It owns and operates 2,000 restaurants which are situated in 50 U.S. states, the District of Columbia, Puerto Rico, Guam, Canada, Mexico, Guatemala, El Salvador, South Korea, Japan, and the United Arab Emirates.

Panda Express Headquarters Photos

  • Sharon says:

    Why do you offer “teriyaki” chicken on your menu when there’s no hint of teriyaki?! You used to put teriyaki sauce on the chicken. Now, you have to think to ask for sauce? It’s not even offered. WHAT?!! That’s crazy! No teriyaki on my chicken today!!!!

  • KC says:

    I go to the Panda Express in Collegedale TN, and usually spend $30+ EVERY TIME I go. I use the drive thru, and am always asked if I want to donate to this charity or that charity. While I can respect donating to charities, I think Panda Express should be donating a portion of each purchase, to charity, and not the customers. The cost of the food is already high, I think it would be a decent gesture, of Panda Express, to use a portion of THEIR profit for this. Just saying

  • Eric Wilson says:

    This afternoon I went into your Nampa,Id store,ordered honey walnut shrimp,I got walnut encrusted raw chicken,I hope you aren’t just trying to get a lawsuit,so,wtf???

  • Easter L Howard says:

    Location: 4120 196th Street SW Lynnwood, WA 98036

    Order#79811250-1849587 Amount$25.63

    The system shows this order as delivered. I never received this order. I demand a FULL REFUND in the amounnt of $25.63. This is blaton robbery!!!! I am EXTREMELY dissatisfied……

  • cody Kishpaugh says:

    Yes your manager of the California md location is closing the place early and denying customers service argue wit h me over 10 mins and im very dissatisfied I willnever be going back to a panda express with the stuff I went thru today with the company and I will be Redfern yalls busniess somewhere else

  • sue says:

    Ontario Oregon has rude staff and I had to ask them to put more chow mien in the plate, also half the food was not there got home the chow mien was stringy not good at all. The food was not like it used to be. I will never eat there again. They rush so fast it makes you feel so rush couldn’t think of what I wanted to eat.

  • Cynthia Stewart says:

    ticket 2325 &add on 2325 6/27/2020 3:42 pm ordered 3 meals got home I had just had a crown put on $1200.00 the rice was so old and hard it almost broke my tooth the chicken was all dried out it was hard as well !About $31.00 wasted on a meal we put in the trash This could have been a big deal had it brook that crown ,I was in the food service industry for over 40 years the meals we received left over from lunch ! I did call and talk with the manger Ramy i think that’s how its spelled he offered to replace meal’s I live 25 miles and didn’t want to drive all the way back to Lebanon so he said he had my name and would replace it anytime .Now as you can see i never claimed the meals I have a really bad taste in my mouth from that experience I never will eat at a panda express again lost customer that went there at least once a week found real oriental restaurant in Murfreesboro closer to my house ,Just wanted ya’ll to know this I am sure I am not the only mad & upset guest you have at this location ,thanks so much for your time Cynthia Stewart

  • Sam Dominguez says:

    I’m so upset that I was first of all mislead about pick up orders which I did order online via the app on my phone. I also paid online and I was told my food would be ready for pick up at 1:30pm ( which I ordered at 1:15pm) Sunday 7/5/20. I arrived at the location on Lee Trevino Dr. and I went up to the doors to pick up my order but all doors are closed and a sign on the door stating only drive thru was available. I called into the store and the manager instructed me to get in the long line of cars at the drive thru to pick up my order. I explained I had ordered online and my order was to be ready at 1:30. He confirmed my order and he again only instructed me to get in line. Now why would I have ordered online and pre-paid and still come and have to sit in with my car with everyone else in the drive thru? It doesn’t make sense! In fact, it defeats the purpose. Then I didn’t even get all the condiments and utensils in my order. I tried to write in a complaint 3 times on the app and it would not send, Then I tried to submit my complaint online via my laptop and again it would not send. I researched the Corporate number for Panda Express and found it but when I called no answer and no provision for leaving a message. They literally don’t want to hear any complaints but they want our money! I know it’s Sunday but fix your so called “Contact Us” applications. So this is my last resort to get my frustrated message across. My last attempt to get anything across to Panda or to do business with them again. I used to like them but the owner apparently doesn’t care.

  • Kila says:

    DON’T EAT AT THIS PANDA EXPRESS IN CONYERS, GA THEY ARE RACIST, THEY TREAT THEIR CUSTOMERS BAD!!! I HAD PLACED AN ONLINE ORDER AND WENT TO PICK MY ORDER UP, WHEN I GET THERE MY ORDER WAS NOT READY AND THEY RAN OUT OF AN ITEM I ORDERED. ONE OF THE MALE EMPLOYEES WAS FIXING MY ORDER AND ASKED WHAT I WANTED FOR THE REPLACEMENT ITEM I TOLD HIM AND HE CONTINUED TO WORK ON IT AND SEVERAL OTHER ORDERS. WHILE I WAS WAITING THE MANAGER CAME FROM BEHIND AND SAID IT WAS TOO MANY PEOPLE IN THE STORE, ONLY 10 ALLOWED, WHEN I SHOWED UP I WAS ONLY #8 OR 9. OTHERS CAME IN AFTER ME, SHE PUT A BLACK MAN OUT AND THEN WALKED PAST OTHERS OVER TO ME AND TOLD ME I HAD TO LEAVE AND WAIT OUT SIDE. I EXPLAINED TO HER THAT HER EMPLOYEE WAS WORKING ON MY ORDER AND THE OTHER PEOPLE CAME IN AFTER ME, SHE WAS VERY RUDE AND TOLD ME TO GET OUT OR SHE CALLING THE POLICE! WOW!!! PEOPLE ARE USING THE POLICE AS A THREAT AGAINST BLACK PEOPLES LIVE!!! SO I TOLD HER TO CALL THE POLICE, IM NOT LEAVING AND AS A MATTER OF FACT GIVE ME A REFUND! SO THE POLICE SHOWED UP ALMOST IMMEDIATELY, THANKFULLY OUT HERE IN CONYERS WE HAVE POLICE WITH SOME SENSE! I EXPLANED TO THE OFFICER WHAT HAD HAPPENED AND I WAS NOT LEAVING WITHOUT A REFUND. HE ALLOWED ME TO WAIT AND ANOTHER BLACK WOMAN WITNESSED IT AND CANCELLED HER ORDER AS WELL!!!
    BLACK PEOPLE WE DO NOT HAVE TO ACCEPT THIS TREATMENT FROM ANYONE WHO RELY ON CUSTOMERS FOR THEIR ESTABLISHMENT TO CONTINUE TO THRIVE IN OUR COMMUNITIES!!!
    KYTIAH- IF THATS EVEN YOUR REAL NAME YOU HAVE COST YOUR COMPANY DEARLY, I WILL MAKE SURE MY FAMILY AND FRIENDS AND WHO EVER ELSE WILL LISTEN, DO NOT SUPPORT THIS RESTAURANT EVER AGAIN!!!
    #blacklivesmatter

  • DB says:

    I ordered three bowls one shrimp, teriyaki chicken, and orange chicken. I got home and the teriyaki sauce was missing, along with shrimp! I realized the mistake when I got home. So I went back to store #2081 and was treated with hostility by a manager who I could not understand with her Mexican accent. I only requested some shrimp and teriyaki sauce. The manager was very unprofessional and started to argue with me. I have never been treated with disrespect like I was today. And this location is in Farmington, New Mexico.

  • ShandaW says:

    I would not even call this pandas orange chicken sauce

  • ShandaW says:

    I was so excited when I went to the store and I seen pandas orange chicken sauce on the shelf and I can’t wait to get home to try it out and when I made it it was so nasty it had no comparison to the flavor of the panda orange chicken that they sell at the restaurants

  • dee Anna Montijo says:

    Came to Panda drive thru here in Cass Grande Az for my grand daughter she loves the teriyaki chicken ordered her the plate get home and the whole darn teriyaki chicken is burnt…ver very upsetting…you know this is the third time 1st time I was like they just open store so I’ll let it pass ..giving them a chance. 2nd time burnt called talked to management she just apologized I’m sorry need receipt but I never made it back over that way. 3rd time ok now it’s time to send message to corporate because this is too much. And I spend 9 bucks an order everytime..I do not understand how can they serve burnt chicken..if you look at it and just ask yourself would I eat .y chicken that burnt, if YOUR answer is NO, DO NOT SERVE IT LIKE THAT.. my grand daughter was really excited to see I ordered her, her favorite..

    To just see the look on her face that she had burnt chicken and not teriyaki chicken ..very upsetting..

    Can someone please fix this continued burnt teriyaki chicken please..

    I did speak with management jessica and she really had nothing to say but sorry I can replace order.. I want this fixed jessica…

    Thank you very much for reading my complaint but 3 times burnt chicken is little too much

  • Angel M Kirkham says:

    today at 11am 4 rice bowls. This is the 3rd time I have had issues. I always verify before I leave & always assured that all is taken care of. Customer care are always friendly but quality control is not there. I ordered new Spicy Chicken Breast (not spicy) w fried rice, orange chicken w fried rice, teriyaki chicken (asked for extra sauce, got NO SAUCE), Walnut Shrimp w white rice. ALL were overcooked, DRY as well as rice. I tried calling but no answer.

  • Steve Montgomery says:

    Tried several times to order Easter family online deal. Website wouldn’t take my credit card security code & therefore wouldn’t process my order. Local Panda Express said it’s an online only deal, so wouldn’t honor the discount.

  • Not Happy says:

    I went to Panda Express today in Prescott, AZ and was asked if I wanted to round up for the Covid 19 relief fund, I said NO. When I pulled away I happened to look at my receipt and they had rounded up my charge. I called them back and the Manager came on the phone I told her what had happened and told her that, that is not good practice and shame on them. She said this is the first I have heard of this and the gal must have misunderstood me when I said no. I highly doubt this was an isolated incident, I think I just happened to be one of those people that actually looks at my receipt. Although, she said I could come back and they would give it back to me, I now was back at work and really it wasn’t worth it to me to go back and sit through the drive thru line for that long for the change. It’s the principal! I also would like to know what is this COVID 19 relief fund and who is it really going to. I have always liked Panda but this really makes me upset, seems like this fund is not really legit.

  • Ford says:

    Re Panda Libre in Arizona: You are discriminating against a small business, whose logo is nothing like your corporate one. How dumb do you think we Arizonans are? We can tell the difference, and will go the the restaurant that serves the kind of food we like. I have previously been a customer at your establishments, but no longer–my family and I will not support your vicious actions.

  • Georgia Ames says:

    I have never been to a Panda Libre, but have been to Panda Express many, many times. I feel you should leave the Panda Libre alone.. thelogos look nothing alike. If they are forced to close down I, for one, will never go to a Panda Express again.

  • Ron says:

    Pittsburgh PA Waterworks location is terrible location, poor management, poor food. Never returning there. Needs new management and staff.

  • Badly servic says:

    San Ysidro outlet badly service last night, employee negative me white rice to menn

  • Sky says:

    Just wanted to inform that the manager at Panda Express in Michigan city is very rude and disrespectful. She’s cursing in front of customers and yelling at her workers this is not professional and needs some attention

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