Where is Pacsun Corporate office Headquarters
Pacsun Headquarters Address and Contact
Pacsun Headquarters Location & Directions
Pacsun Headquarters Executive Team
Name | Title |
|---|---|
James S. Gulmi | Chief Executive Officer |
Zohar Ziv | Chief Financial Officer and Secretary |
Brieane Breuer | Senior Vice President of Women's Merchandising and Design |
About Pacsun, History and Headquarters Information
Pacsun Headquarters Photos
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If I could rate no stars, I would. The management at this store is sub par, and that is generous. Went into the store 11/27 to make a purchase. I had deposited my paycheck at the bank less than an hour prior. The clerk (later learned to have been the store manager), first rang up the purchase as 0.8 cents. This was reversed no problem. The clerk then rings up the sale $70 something dollars. The sale declined (insufficient funds), but even still charged my account $57.84. I was asked to leave the store. I had no receipt, no promise to credit my account, and no product just my card charge $57.84. I was told the charge was reversed. If there was insufficient funds there should have been no money taken. I had my mother call the next day, because the charge is still showing. The second manager, Rebecca, unbelievably more incapable than the first states “the money will definitely come back within 72 hours. I went to the bank on Monday. The bank confirms there was money in the account. I requested a statement and I was charge $57.84, there is no credit. 2 more useless calls to the store and still just a promise to keep waiting. I kept pushing and ultimately this was escalated to customer service. It is now Thursday. Customer service says they will credit the card, which means there was never a credit coming. I called the store to ask for “something” to account for all of the time the store has had the $57.84 and all of the trouble this has caused. The store stated there is nothing they can do!! The credit will now take another 5-7 business days from today! All of this time. Sad.