Where is Orkin Corporate office Headquarters

Orkin Headquarters Address and Contact

Orkin Logo
  • Address: NW - Suite A, 1400 Marietta Blvd NW, Atlanta, GA 30318, USA
  • Phone Number: +1 877-688-7831
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: 10,000
  • Established: 1901
  • Founder: Otto Orkin
  • Key People: Gary Rollins (chairman)

Orkin Headquarters Location & Directions

Orkin Headquarters Executive Team

Name

Title

Eugene A. Iarocci

President

Harry J. Cynkus

Chief Financial Officer and Treasurer

Gary W. Rollins

Director, Chief Executive Officer of Rollins Inc and President of Rollins Inc

About Orkin, History and Headquarters Information

Orkin was founded in the year 1901. The company has been active for almost 118 years now. The founder of the company was Otto Orkin. The company had become a wholly-owned subsidiary when it was purchased by Rollins in the year 1964. The company had held research partnerships with universities around the country and with organizations like the Centers for Disease Control and Prevention dating back to the year 1990 for pest biology research and pest-related disease studies as well. The company has been ranked on Training Magazine's Top 125 list for its training programs since the year 2002. During the 1990s, the company had developed and introduced a number of new pest control techniques and products that often improved the effectiveness of treatments while reducing the number of chemicals used as well. From the year 1997 to the year 2001, a lot of changes happened inside the company, in order to improve sales, customer retention and employee training, as well as to further streamline and modernize the Orkin business model as well. The headquarters of the company is based in NW - Suite A, 1400 Marietta Blvd NW. The name of the place is Atlanta, while the name of the state is Georgia, USA. The pin code is 30318.

Orkin is an American company that focuses on providing various kinds of residential and commercial pest control services, to its customers in the USA. The current chairman of the company is Gary Rollins. As of the current date, the total number of employees working in the company is more than 8000.

The primary services of the company include allowing customers to have a retail presence in order to obtain various kinds of residential and commercial pest control services, that are offered by the company itself.

Orkin Headquarters Photos

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  • Josephine DaSilva says:

    Horrible service!!!! My parents home was getting treated for termites but for the past 4 years they been treating the wrong house! UNREAL

     
  • Horrible Customer Service says:

    I’ve been a valued customer at Orkin since 2015. When I had flying squirrels, mice and carpenter ants, the Orkin guys I worked with were excellent. Tom and Rick were punctual, reliable, and cared about my home. These guys always went above and beyond.
    When I recently discovered that I might have carpenter ants, of course I called Orkin to request Tom and Rick. Unfortunately, they were no longer with the company, but I figured Orkin has been excellent in the past and I’m sure they are still reliable. However, this is no longer the case.
    On May 19, I made the first call to Orkin to schedule a home inspection. The guy said someone from your area will call you within the next hour. I didn’t hear anything the whole day. I called the next day (May 20). Same thing as the first day (no call back with appointment). I called again Thursday (May 21). I told the guy it’s my third time calling with no promise of an appointment window. He then scheduled someone to come out that evening at 4:00pm. Long story short, it was a no show. I called Orkin at 4:30pm to see where they were and they said someone would call me with an appointment. A guy named Carl at the Hartford Branch called, who said he would message an inspector named Jason to call and schedule with an appointment. I didn’t hear from Jason, so I had to call him on Saturday, May 23rd. He did get back on Tuesday, May 26th stating he could be at my house noon Thursday, May 28th. Jason did need to reschedule the time saying he would be there between 1:00pm – 2:00pm, which I agreed to.
    On Thursday, May 28th, I got off Zoom with my students (I’m a teacher) just before 1:00pm. I came downstairs and waited by the front window near my driveway so I can see when Jason comes in. Well, time is passing by and it’s now 2:15pm with no Jason in sight. I call him and leave a message. He calls back stating he was at the house earlier knocking, ringing the doorbell and claiming he called me. I did not hear him because I was in my Zoom meeting with headphones on and AC blasting. Plus, I was expecting him later as he stated. I did have my phone next to me and there were no missed calls. I asked Jason to check to make sure he called the correct number. He was very arrogant and did not check. Instead replied rudely, “Nope I did! Check your phone again”. He continually reprimanded me and then said, “Yup I did! I left a voicemail with a man’s voice on it”. I then answered, “I have never had a man’s voice on my voicemail. My phone number is XXX. Please check again”. So he finally checked, and he said, “Oh haha, yea I dialed this number instead of yours. Oops! Welp, some guy is going to get a fun voicemail from me.” I then proceeded to say, “So when should I expect you today?” And his snotty response was, “Well, I’m already in Guilford.” I was so taken back by his lack of care in his profession. It was so unprofessional and uncaring. He talked down to me as if it was my fault. He did not care that he called the wrong number and did not apologize. Instead, he showed up to the house on his terms and not the customers time slot that was scheduled. So here I am again calling Orkin to reschedule. AGAIN, I got a lady who answered with the same line (someone will call you to make an appointment). They have yet to call me back.
    Orkin, you really need to revamp your customer service because it has really gone downhill. I would also recommend teaching your working staff on professionalism in dealing with customer service. Or hire people with good work ethics, such as Tom and Rick, who were dedicated to the pest control services. When a valued customer, like myself, is giving your company one chance after another in an eleven-day span just to get someone to come out and inspect the property is outrageous. Eleven days! That is neglect. During the Covid-19 crisis we are in now, the whole country is helping others more than ever. It’s a shame that you have turned your back on your customers as well as other people in desperate need. You have lost me as a customer and I have moved onto another company. If you continue down this path of destruction, you will lose a lot more customers. From what all these other reviews read, I am not alone!

     
  • steveL says:

    Receiving junk spam from Orkin. All I want is my bill, when they are coming out. Not advertisements offering services I DO NOT WANT or asking for contributions to the Red Cross. Spending over 1 hour with several calls to local, regional, and districts to alleviate this issue. ORKIN STOP SENDING UNWANTED EMAILS CLOGGING MY BOX.

     
  • Leo Grajales says:

    Terrible customer service! I was scheduled to have a technician come in today (Perry) in the 2pm-4pm window, for a termite inspection. I called the buckhead at 3:30-3:45 office to inquire about the appointment and that nobody has contacted me in regards to being here. They told me to call back after 4pm if they didn’t show up. I called after 4pm to ask about the status, the technician called me back ad said it was his day off. I called Rodney, the manager at the Buckhead location at 4:30 and he was gone for the day. I talked to Paulette, who was very rude over the phone making me feel like they are doing me a favor to come and inspect my house. They are supposed to have someone come back tomorrow between 8-10; when I asked if they will be here for sure, she said “we’ll see tomorrow”. I asked her to have Rodney call me back, still nothing from them. Terrible experience! From what I can read from these comments, they are the worst out there. STAY AWAY!

     
  • Alexandre says:

    I asked since to December 18 to close the account that I didn’t open. The branch is in Winter Haven FL and nobody call me back. I sent email for the board and customer service every month, but they are incompetent. NO PROFESSIONALISM AND NO RESPECT.

     
  • Carol Gillespie says:

    I’ve had the worst service ever from this company, no call backs, no customer service from them. Will never use them again or recommend them to anyone. So much for your wonderful commercials on the TV Carol Gillespie, Aurora, Colorado

     
  • Julet Cole says:

    I have had Orkin for a few months. 1st incident was I was charged for a service that I never received because I was out of town. I called the next day and the driver said he did the service I said I have a camera to show nobody was at my home and then the driver said he made a mistake. They did credit my money back and gave me one free month of service. On August 31st a man arrived to my door to treat I was headed out of town and I was unaware he was coming. I explained I was headed out of town and he asked if he could treat my outside and I said no because I wasn’t going to pay $87.00 for you to spray the front of a townhouse. I left out about 1 hour later another person from Orkin called and they said they were at my home. I said someone was just there and I told them that I was headed out of town to schedule me for the next month. He asked if he could treat the outside I said no again. This month I would be due for Orkin to come so I called and they said that I had to pay to start the service back up. I said I will not and asked for the manager. When speaking to the manager she told me that the service manager cancelled my service because they made multiple attempts and was not able to do the service. I said I have a camera and can show you that I didn’t get service, I can also pull my cell phone record to show that a different person called one hour later for services. She said I was scheduled for 9/3. I said ma’am that was the first day of school and I took my nephew to school and had to go to work why would I schedule a visit at 12:30pm. I then pulled my camera and there was nobody that came to my house at 12:30pm.

     
  • Adrianna Williams says:

    The true face of Orkin! I rec’d a call on Sept. 28th by the Risk Mgr. Mrs. Taylor in regards to a diamond clustered ring purchased from Saks Fifth Ave., Galleria, Dallas, Tx. Subsequently, my ring was stolen by an employee of Orkin named Chris. Spoke with the store Mgr. Don and filed a criminal report with the police. Once this guy was exposed, he quite! I rec’d a call from Mrs. Taylor on Sept. 28,2018 around 10;00 am. She mentioned a new mgr on board and hopefully this terrible saga would soon end. I was relieved. The value of the ring is over 3500.00, the offer made was 500.00. To take down the post, so customers and potential customers will not know the truth. Can you believe this company. An insult. Smells like a bribe to me! When this thief was exposed, he abruptly quit. I have never rec’d any compensation for my loss, and have been reliving this nightmare daily. There are two things you can count on with this company. First, if and when you are violated and your valuables are stolen from your home you will not be believed. Secondly, If the pests that invade your home are a nuisance, be assured they will not steal from you!!!!! BUYERS BEWARE!!!!!!! ANYBODY BUT ORKIN!!!!!!

     
  • McAllister says:

    We called Orkin’s “Contact us” number on 7/27 after seeing black ants around our home. Appointment was made for 7/30 to assess our needs. No one came or called. We called again on 7/30 after the no show. Everyone was extremely apologetic. He linked with the local office (Scranton Pa) where no one acknowledged our appointment nor could they find any info. Another appointment was made for 8/1. We discussed and stated our plan to sign for quarterly treatments. Joe, the tech, contacted us and was informed of the appointment made through the corporate office and said, “Good, I’ll see you on Wednesday. I’ll call you first. “. We reviewed directions to our house. On Wednesday Joe did not come, nor did he call. We are thoroughly displeased with Orkin’s lack of customer focus and are forced into looking for another service.

     
  • Alissa says:

    Extremely disappointed with my lawn service!!! Yard sprayed 6/27 by 7/4 the yard and hibiscus were dying. I called 7/5 and a manager called said they would come out 7/10. They came 7/11 & said that my yard had a fungus & they were great for fungus. Then our front yard started to die also. They came back 7/25 & treated again. Meanwhile I had different yard companies by for an estimate without providing the history. Both companies asked what we sprayed on the yard to kill it. It needs to be recorded completely. Called manager back to advise and he told me we had a fungus. Very upset that I pay for my yard to treated and my yard was killed but the company is not taking responsibility for the issue. I have taken pictures during this process.

     
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