Where is OnTrac Corporate office Headquarters
OnTrac Headquarters Address and Contact
- Address:2501 S Price Rd Ste 201, Chandler, Arizona, 85286, United States
- Phone Number: (800) 334-5000
- Email:
- Number of Employees:10000
- Established:1991
- Key People:Blaine Fyksen
- Est. Annual Revenue:$979.7M
OnTrac Headquarters Location & Directions
OnTrac Headquarters Executive Team
Name |
Title |
|---|---|
| Blaine Fyksen | Vice President, General Manager |
| Efrain Estrada | General Manager |
| Steve Heron | Vice President |
| Steven Fuschetti | Director, Financial Planning |
| Frank Meneses | General Manager |
| Heather Felling | Assistant Controller |
| Mark Cronkrite | Vice President, Operations |
| Melissa Masin | Assistant Controller |
About OnTrac, History and Headquarters Information
OnTrac Headquarters Photos
What the hell kind of company refuses to pick up their own damn phone? Ontrack should be called OffTrack. Your service completely stinks. Blaine Fyksen is a incompetent Jerk that sits at the head of lazy trifling piss poor so-called service
Hello,
I have called the numbers for OnTrac, but one is busy, on is for texting only, and one is a voicemail instructing callers to go to website to track packages.
I am contacting you because my package was not delivered. Walmart, the retailer instructed me to contact OnTrac, as did my local police station. There was paperwork sent to Walmart, claiming my package was delivered at 10:23PM on 11/28/2023. There is a scribble, which looks like initials, for a signature. However, the package was supposed to be left at the door. I was home at the time the package is said to have been delivered, as was my daughter. We live on a small, private road, and no one came on it at that time. There are four houses on the road, and none signed for the package.
The “signature” was forged, or the driver delivered to a different address. I have been trying to get this matter resolved for over a month. Today I tried texting OnTrac and the reply was that since the delivery happened awhile ago, OnTrac was unable to do anything.
I find it hard to believe that OnTrac does nothing to help customers who never received deliveries. The matter was brought to the attention of OnTrac several weeks ago. It is not a new inquiry. I was told by my local police department, when I filed a report, to contact OnTrac and file a dispute. I have been unable to locate information about how to do this. I have also been unable to locate a phone number that connects me to a person. The case # is:11261860
As it was an OnTrac driver who forged my signature, or delivered to the wrong address, I expect OnTrac to refund me the purchase price of $191.53, and admit fault.
Let me know how OnTrac will proceed.
Very dissatisfied. Customer I was spreading the word not to use your company in this matter needs to be resolved.
Yes, I am writing this email in my last resort to contact someone from your company on Ontrac. We had a problem with one of your delivery damaging our property at our home. I Motorize Fence this person did not look like a delivery person from on track but they were they left a package on our front door as we were trying to figure out how they got in on the property so if the property is fenced in most delivery people just put it over the fence this person came out of a minivan that was unmarked with none of your company logos they forced or Motorize fence open and damaged it. We have an invoice from the company stating a such. We also have a police report from Columbus Ohio since they considered that vandalism, we have been trying to contact people from your company but a lot of games have been played, we have not been able to speak to anyone your 5000 number does not work and several other numbers that you have listed on your various websites do not work we have contacted our attorney because we mean business we are out of pocket in getting this fence fixed when it was not necessary all they had to do was throw the package over the fence, not damage and pry the gate open and damage the sensors and other parts of the fence We plan to do legal action if we are not contacted ASAP we do have an attorney involved as stated by the police department. I have pictures videos of the situation. You may contact me by emailing me.srbbutler@yahoo.com or 718-715-3606 and leave a message on my cell. It might interest you that I am with the media and will and can use this at my advantage. My Facebook page is under Steve R Butler we need to get this resolved quickly. This has been going on too long since September, thank you so much Mr. Butler 2660 Woodsedge Road Columbus, Ohio 43224. ps your company was making a delivery for Temu we order from regularly. They are also aware of this damage to our fence and are very upset about it. They said they would not send any more on track deliveries if they could help it The last delivery from them came from USPS which we have never had a problem with them or FedEx or USP we sent all this information in a registered letter to your local company on Lockbourne Road in Columbus, Ohio to no avail