Where is Ocharleys Corporate office Headquarters

Ocharleys Headquarters Address and Contact

Ocharleys logo
  • Address: 5500 Old Hickory Blvd, Hermitage, TN 37076, USA
  • Phone Number: +1 615-883-6993
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: N/A
  • Established: 1971
  • Founder: Charley Watkins
  • Key People: Wm Eddie Hall  (President)

Ocharleys Headquarters Location & Directions

Ocharleys Headquarters Executive Team



Wm Eddie Hall


About Ocharleys, History and Headquarters Information

O'Charley's was founded in the year 1971. The company has been active for almost 48 years now. The founder of the company was Charley Watkins. The first store of the company was opened in Nashville, USA. In the mid-1987, the 12th O'Charley's store was opened in Lexington, Kentucky, USA, by occupying a site formerly used by the Bennigan's chain of restaurants as well. By the year 1993, the company had announced the formulation of a growth strategy designed to carry the 45-unit chain into the ranks of the country's largest regional dinner-house chains as well. During the year 1994, the company planned to open at least eight new O'Charley's restaurants as well. During the year 2007, the company had closed its Nashville commissary and distribution centre and had begun using Performance Food Group, in order to distribute product to all of its locations as well. In the year 2013, the company had launched Free Pie Wednesday event too. Any dine-in customer ordering an entree on Wednesdays will receive a free slice of pie as a result. As of the year 2014, the company has selected BOHAN Advertising as a marketing partner. The headquarters of the company is based in 5500 Old Hickory Boulevard. The name of the place is Hermitage, while the name of the state is Tennesse, USA. The pin code is 37076.

O'Charley's is an American company that focuses on providing various kinds of fast food dishes and recipes, to its customers in the USA. The company currently has its presence in over 230 locations, all over the USA. As of the year 2010, the total amount of revenue generated by the company is more than $830 million. Also, the current president of the company is Wm Eddie Hall.

The primary services provided by the company include allowing customers to have a retail presence in order to experience casual dining, along with fast food and dishes, that are produced and served by the company itself.

Ocharleys Headquarters Photos

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  • C Wallace says:

    Hopkinsville KY
    Need to clean windows and blinds, they are dirty.
    In April 2022 I ate in the bar area at a booth

  • Tracy Kilgo says:

    I visited the O’Charley’s in Monroe NC ON 4/10/22, I ordered the salmon and steak mashed potatoes. While sitting at the table a wasp flew in and landed right on top of my food. I asked our waiter for another order of potatoes. Got home and started eating the leftovers and saw something embedded in the potatoes ,lifted it up with my fork and it was a rusted torsion spring. The manager would not give a refund because, I paid with cash and she needed to get an approval to give it back. This could have been a very dangerous situation for me and all you can offer is I’m sorry. No worries because, I will never eat at O’Charley’s again!! This is very unacceptable and terrible customer service!!!

  • James Thomas says:

    Took my family to OCharleys for dinner tonight,it was by far the worst experience ever,don’t know what was going on but we have 4 children and we do not use fowl language in front of our children,ask to speak with a manager no body came to our table, the bartender working took it upon herself and apologized to a lot of people,was grateful for at least that,food is hit or miss as well as service,but we will not be back nor recommend

  • Under age says:

    Yea the one in olive branch has a bartender that’s under age when the have a bartender that’s there waiting to work

  • Vesna says:

    Business: O’Charley’s Reynoldsburg OH
    Made order on line, paid on line, pick up food (packaged to go) and when I opened I sow that 1/3 of my order was missing. I order 3 Combo platters each of: 24 chicken tenders with 2 full racks ribs. I paid for 72 tenders and 6 full racks of ribs. But I received the chicken tenders, and 6 half racks of ribs. I had a party and I was short with the meat what I was planning to have and I paid for it. I try to talk with the manager of the restaurant by the phone, after waiting for over 15 min on hold and I had to go back to my guests. Later, I call again and finally I got to talk with the manager. He said that’s what they serve for that platter type. I try to explain that is not what they have listed on their website, but he wasn’t even trying to listen, and when I pointed to check the website and see the listing he said that he doesn’t have access. Not even apologize for wrong listing.

  • Casey Hook says:

    I am an ex employee, needing to speak to human resources concerning and issue with not receiving my pay. And for some reason I can’t get a hold of or find how to speak with anyone. I’m afraid I’m gonna have to contact the BBB and the irs. Would someone please help me get in touch with whoever is needed in this situation.

  • David says:

    The restaurant in Carrollton ga needs a complete face lift. The carpet is fifty and the fabric on the booths is nasty.Only thing good is the service people and the food. The cleaness of the restaurant, over all gets a F grade.

  • Paulette Palmer Redman says:

    My granddaughter and her 2 small children and I went yesterday the 10th of May to celebrate Mother’s Day together. I understand your not at complete work job capacity and servers. We put our name on list at 5:30pm and 2 1/2 hours later we got to our table and there might have been 10 tables in use. The hostess who seats you should bring silverware and plates when she seats u, but she didn’t. I had to get our plates to eat a roll and no silverware. My granddaughter ask the hostess for a high chair and the host said they didn’t have any…but our server we ask him and he went and got her a high chair.People who got there after us were seated and served before us. We never got our food and we left. I’m complaining on the host she knew us and don’t like us on a personal bases and the way we were treated she needs to be fired. This is at the Riverside Drive location in Clarksville. The hostess name was Payton and she was awful and will cause your business to drop. Customers will be lost and word of mouth will definitely hurt your business because I will let everyone I know how awful the serve and hostess was. (Payton needs to be fired) ugly attitude 16 years old kid…I’ve never been treated in this manner in the years O’Charleys has been at that location. I’m asking for this to be investigated before the location gets closed due to terrible hosting and serve.. Shame On O’Charleys for hiring someone like this to greet people when they have the personality of a rock. TERRIBLE I will boycott your business and tell everyone I know..

  • Karen Horton says:

    I placed a phone order on 02/13.2021 as my daughter and son-in-law and grandchildren came to visit and we choose to order out and bring it home to eat. When I got to the restaurant I gave my name for my order and was told they would check and bring it out. Come to find out the order was never placed after I waited an hour with several other people waiting also. I have never had a problem before it always is very good but I wasn’t happy when I was told the order would have to be redone. You had several upset people yesterday and some of us may not back.

  • Bonita Ponder says:

    No one has come out in over an hour… what is this?!!!

  • Bonita Ponder says:

    This is ridiculous! I’ve been in my car outside 4850 Morse road restaurant for 2 damn hours waiting for my dinner that my son ordered for me for Mother’s Day! HORRIBLE EXPERIENCE!!!!

  • Tim Hopkins says:

    I’m a long time customer of the Eastgate Cincinnati store. I have nothing but great things to say about the restaurant and people that work there. I was wondering if the location could bring back Mt.Carmal Amber beer. Even if it’s bottles. Thanks

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