Where is NTB Corporate office Headquarters

NTB Headquarters Address and Contact

ntb logo
  • Address: 10815 State Bridge Rd, Johns Creek, GA 30022, USA
  • Phone Number: +1 770-619-2334
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: N/A
  • Established: 1997
  • Founder: Dan Koster
  • Key People: Henry Schwarz (President)

NTB Headquarters Location & Directions

NTB Headquarters Executive Team

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About NTB, History and Headquarters Information

NTB was founded in the year 1997. The company has been active for almost 22 years now. Sears created the brand in the year 1997, by consolidating the Tire America and National Tire Warehouse brands as well. Sears originally had acquired both Tire America and National Tire Warehouse in the year 1988, when it acquired its then-parent Western Auto Supply. Then in the year 2003, the company was sold off to TBC Corporation. The chain of 226 stores was reported to have brought in $425 million in revenue and $60 million in profit in the year 2002. TBC Corporation includes Tire Kingdom, Merchant’s Tire and Auto Centers and Big O Tire stores. All of the companies together operate more than 1,200 locations in almost 41 states in the USA, including Washington DC, Alberta & British Columbia, Canada. In the year 2015, the company had to pay a fine of almost $22500, for national origin and religious harassment lawsuit brought by the USA Equal Employment Opportunity Commission. The headquarters of the company is based in 2818 Washington Road. The name of the place is Augusta, while the name of the state is Georgia, USA. The pin code is 30909.

National Tire and Battery is an American company that focuses on providing various kinds of auto servicing, to its customers in the USA. As of the year 2003, the company has over 226 locations in the USA. The current CEO of the company was Erik Olsen. As of the current date, the number of employees working in the company is more than 9400.

The primary services provided by the company include allowing customers to have a retail presence in order to obtain various kinds of automobile serving, that are offered by the company itself. The services of the company include tyre, battery and fluid servicing, including oil changes, brake fluid exchange, coolant exchange, transmission fluid exchanges, along with battery services, wiper blades, brake services, vehicles inspections, suspension services, steering services, etcetera.

NTB Headquarters Photos

NTB Resources

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  • S.A says:

    I am truly disappointed in the manner of which the store at 379 Hungerford drive, Rockville Maryland 301-424-3245 treated me on 12/14/2019. I felt devalued by the staff who were working at 10:00 AM on Saturday. 2 weeks ago I physically walked into the store as I needed new tires for my car. The store manager Sophy Johnson took a look at my car and proceeded to order my tires. There was a special running ( buy 2 get 2 free deal) due to the thanks giving holiday and as such, I was told that my tires to include the installation package would be $630.00. The paper work was drawn, I asked Sophy if I needed to pay a deposit? she stated that no I did not need to. I was told that the order for my Michelin tires would be placed and I would receive a call within 3 days. I took the store managers card and asked if any thing else was needed of me. Through my excitement of getting a great deal, I forgot to ask for a copy of the order (paper work). I trusted that all would be taken care of. Three days later I had no phone call, I called the store and was put on hold for over 10 minutes. I had to hang up the phone and call again, the young man on the phone stated that my tires were in. I proceeded to make an appointment which was to be 10 AM on Saturday 12/14/19. I took my car in that morning. I walked to the counter and was told that there was no appointment scheduled, I asked if my tires were in? the gentleman and young lady stated that there was no order for the tires in the system under my name. I was asked to verify my name and phone number at least three times, to make matter worse, I was asked to provide proof the order quote. The representatives treated me badly, the insinuation was of me being a lair and a waste of there time. I was disregarded and pushed a side so they could move on with other customers who seemed more important. I walked out of the store angry, saddened and felt belittled. Would I be treated be differently were I a man? maybe.. I called the corporate office line at 1800-926-8473 with hope to get better service but nothing helpful here. I broke down in tears not because of weakness but simply because of how I was treated all around. I was reminded of why I always take my car to the dealer, even for the simplest of things. despite the expense, I do so because of the good service I am extended. I am truly disappointed by the overall service I received at NTB…

     
  • Nora Daniels says:

    The store in Waxahachie Tx is rude & incompetent. They broke my radio while changing my battery. I spent in two days, over six hours of waiting for them to fix the radio. They admitted the radio was working when I came in. They finally after two days told me they could not fix it. They even said it was probably a recall issue I had not taken care of!!! During my six hour wait I looked it up & my make &model of Ford had only one recall & that was airbag which I took care of. This was an insulting comment to my intelligent. Needless to say I left a very unsatisfied customer. My husband & I have used NTB for years, but will never go back. I looked up the recommendations on yelp & my neighborhood group only to find they have terrible reviews. Unfortunately I didn’t look first, we have always had good service. Never again. Now I’ve got to replace my radio. You need to check out this store for unprofessional service.

     
  • Mary says:

    This is is worse company I’ve ever done business with. They are completely unprofessional and rude. Their mechanics are incompetent and managers less than that. I live in Northern Virginia and plan on contacting the Channel 7 on your side news team to expose this company for what they truly are all about.

     
  • Bruce LeVine says:

    I have tried a number of times to speak to your customer service group and have had no luck – so hear goes in a public forum: This past weekend- I was traveling down to Houston from Fort Worth to attend my daughters wedding. Unfortunately, I hit a pot hole and cut the outside of my tire and incurred a flat. I happened to see an NTB out of the corner of my eye. I pulled off into a mall parking lot and called NTB on 5030 US highway 287 Arlington TX 76013. I spoke to a gentlemen names Sean. I told him the year, date and model of the car. I asked if he had 1 or 2 tires in stock. He went to check. Came back in 3 minutes and told me that he did in fact have the tire in stock. Very carefully I went back to the NTB on the blown tire since he stated they did not have any form of tow. It took me 15 minutes. I arrived at the front of NTB went in to speak to the manager- Donald Luke Vela 817-563-5500. I walked into the shop and spoke to Donald. He said that Sean should never have told me the tire/tires were available because they were already purchased by another customer. They did not know when the customer was coming in- however- they were sold. I tried to explain the situation- but to no avail. He offered to help me put on the spare- however the 2019’s do not come with a spare. If this is what NTB considers customer service- it will be the last time I ever go near your buildings. It would have been just as easy to place one of the two tires on my car- and go to another NTB and secure another tire. As noted in an earlier posting, you obviously know there is an issue with your customer service and do not have any direct connection to your Atlanta HQ- Smart business move- We have not issues since we never get any complaints-WRONG!!!

     
  • Stephanie Spears says:

    I bought 4 new tires 2 weeks ago at NTB in Conyers, Ga. I have a slow leak in one of the tires and they stated I had a nail in it……….bull!! They put the nail in my tire and I still have a slow leak. My tire psi went from 32 to 25 overnight. I have a warranty they won’t honor and I spent almost $600.00 on these tires. DO NOT GO TO NTB for tires. Customer service is awful and I will never go back or refer anyone to this establishment.