Where is NTB Corporate office Headquarters

NTB Headquarters Address and Contact

ntb logo
  • Address: 10815 State Bridge Rd, Johns Creek, GA 30022, USA
  • Phone Number: +1 770-619-2334
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: N/A
  • Established: 1997
  • Founder: Dan Koster
  • Key People: Henry Schwarz (President)

NTB Headquarters Location & Directions

NTB Headquarters Executive Team

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About NTB, History and Headquarters Information

NTB was founded in the year 1997. The company has been active for almost 22 years now. Sears created the brand in the year 1997, by consolidating the Tire America and National Tire Warehouse brands as well. Sears originally had acquired both Tire America and National Tire Warehouse in the year 1988, when it acquired its then-parent Western Auto Supply. Then in the year 2003, the company was sold off to TBC Corporation. The chain of 226 stores was reported to have brought in $425 million in revenue and $60 million in profit in the year 2002. TBC Corporation includes Tire Kingdom, Merchant’s Tire and Auto Centers and Big O Tire stores. All of the companies together operate more than 1,200 locations in almost 41 states in the USA, including Washington DC, Alberta & British Columbia, Canada. In the year 2015, the company had to pay a fine of almost $22500, for national origin and religious harassment lawsuit brought by the USA Equal Employment Opportunity Commission. The headquarters of the company is based in 2818 Washington Road. The name of the place is Augusta, while the name of the state is Georgia, USA. The pin code is 30909.

National Tire and Battery is an American company that focuses on providing various kinds of auto servicing, to its customers in the USA. As of the year 2003, the company has over 226 locations in the USA. The current CEO of the company was Erik Olsen. As of the current date, the number of employees working in the company is more than 9400.

The primary services provided by the company include allowing customers to have a retail presence in order to obtain various kinds of automobile serving, that are offered by the company itself. The services of the company include tyre, battery and fluid servicing, including oil changes, brake fluid exchange, coolant exchange, transmission fluid exchanges, along with battery services, wiper blades, brake services, vehicles inspections, suspension services, steering services, etcetera.

NTB Headquarters Photos

NTB Resources

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  • Shana says:

    How do I start, First off I cant believe I can’t send a message via email to the corporate office. Only upsp address. Seems your company knows there is a problem and don’t want to get all the negative emails in regards to them.

    Second, I made an appointment for 8:00 (first appointment of day) at your 9605 Broadway Street, Pearland, Texas 7584 location, Store # 8743 and #743. I was there at 8:00 and I did not leave until 10:30. Seriously! Whats the point of making an appointment when I’ going to be there just as long as if I just walked in. I went to NTB because you were a full service and I could have my tires rotated and Balanced along with an oil change. I can not believe it took that long. Possibly it was due to your workers being inside watching TV. I know they were suppose to be working because they had the plastic sleeves and keys in hand. One worker looked at the other and said “this is my show (First 48) and I’ve been looking for it. Wouldn’t you know it comes on while I’m at work.” Then stood there about 10-15 more min then walked out. This is Horrible Customer Service and Business Practice.

    I usually use Discount Tire, but decided to like I said come to NTB because I could have oil changed here too. However, the service was so bad, I feel the need to just pay for unlimited rotation and balances at Discount Tire (even though tires bought at NTB) just to know I will have good quick service. The amount of Time I was at NTB, I could of had my tires done and drove somewhere else for an oil change in less time then I sat, waiting on a so called appointment.

    I am very dissatisfied and I will continue to let everyone know of the poor service your company has apparently continues to give As evident by all the negative reviews I’ve Read.

    Hope you have a blessed da and address the issues many have written about. Poor Customer service will be the demise of your company.

     
  • Tom says:

    Just tried to book an appointment at the Concord Pike store in Wilmington, DE. First, online said there were appointments available today then I could not get into the program because I entered “forgot password”. Message came that I would have to call an 800 number because the system was not working. (Note: on prior occasions when I am in the store their system is not working efficiently).

    Then I called the store and was told there were no appointments available until Friday (two days) so I booked an appointment. Then I was told it may take an hour and half due the expected heat to change the oil.

    I would suggest NTB to get their computer systems updated which would cut down on labor in the store and provide some type of air conditioning for the employees so 20 minute jobs do not take 90 minutes.

    This seems to be a constant theme with NTB. Suggest you have it rectified. I did cancel the appointment.

     
  • Matt says:

    Well how do I start. Made a appt a week in advance for tires online and 45 minutes before my appt they called and said my tires weren’t in even though the week before I was there for a oil change and asked to check my appt and they confirmed it.So on Monday 45 minutes before they called and said my tires weren’t there because they never ordered them. Tuesday again 45 minutes before call again no power had to reschedule again. Now today drove there for my appt and again compressors aren’t working. What no one does system checks after power outage. Had to reschedule a third time worst service I’ve experienced in 44 years of my life…. unacceptable now that is three days of wasted time where I had to take off…. franklin mills ntb PHILADEPHIA. They made me sit there for 45 minutes before even saying anything. How is this acceptable….. they are short staffed for the work they have worst experience!!!!!!!!

     
  • Rebekah A Kaczmarek says:

    I wanted to thank the 3 gentlemen that helped me this afternoon. I was visiting my sister in Charlotte and was heading home 2 hours away. Before I got on the I77, I found a nail in my tire. Those guys at Arrowood Rd made sure my tire was fixed so I could make it home safely. I just wanted to say thank you. I really appreciate those guys taking care of me, they were all very nice.

     
  • Rich Sullivan says:

    Hello,

    Was wondering if there is any further assistance for me. I am currently waiting for my tire to be fixed which seems like a bad valve. I am under warranty that gives me a reduced rate on the tire. Although Sam is good and got me in without scheduled time, I feel there is more that can be done since the lug nut give to me from this location was the wrong size. This cause be extreme difficulties today since I was not able to remove my flat. I the. Needed to get a new tire and a tow.

    Please let me know.

     
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