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Where is Nissan North America Corporate office Headquarters

Nissan North America Headquarters Address and Contact

  • Address: 1 Nissan Way, Franklin, TN 37067, USA
  • Phone Number: +1 615-725-1000
  • Fax Number: 615-725-8535
  • Email: nissanownerservices@nissan-usa.com
  • Number of Employees: N/A
  • Established: 1960
  • Founder: Yutaka Katayama
  • Key People: Nobao Araki, Carlos Servin

Nissan North America Headquarters Location & Directions

Nissan North America Headquarters Executive Team



Nobao Araki

Chief Executive Officer and President

Carlos Servin

Senior Vice President of Finance

Anne Corrao

Director of Nissan and Chief Marketing Manager

Hiroki Hasegawa

North American Regional Purchasing Head for RNPO and Vice President of Purchasing

Dave Mazur

Chief Customer Officer and Vice President of Customer Quality & Market Intelligence

Bob Welby

Chief Marketing Manager of Infiniti USA and Director of Infiniti USA

Takeshi Yamaguchi

Senior Vice President of R&D Americas

About Nissan North America, History and Headquarters Information

Nissan North America was founded in the year 1933. The company has been active for almost 85 years now. The founders of the company were Masujiro Hashimoto, Kenjiro Den, Rokuro Aoyama, Meitaro Takeuchi, Yoshisuke Aikawa and William R Gorham. Since the year 1999, the company has been part of the Renault–Nissan–Mitsubishi Alliance, a partnership between Nissan of Japan, Mitsubishi Motors of Japan and Renault of France. In the year 2013, the company was the sixth-largest automaker in the world. Then in the year 2014, the company was the largest car manufacturer in North America. The company is also currently the world's largest electric vehicle manufacturer as well, as of the year 2018. The headquarters of the company is based on 1 Nissan Way. the name of the place is Franklin, while the name of the state is Tennesse, USA. The pin code is 37067.

Nissan North America is a Japanese company that focuses on providing various kinds of cars and automobiles for its customers in the USA. The current CEO and president of the company is Hiroto Saikawa. As of the year 2016, the total production output of the company is more than 5.5 million per year. As of the year 2017, the total revenue generated by the company is more than 12 trillion Yen. Also, the number of employees working in the company, as of the year 2017, is more than 138000.

The primary services provided by the company include allowing customers to have a retail presence in to purchase various kinds of cars and automobiles, that are designed and manufactured by the company itself. The company also manufactures luxury vehicles, commercial vehicles, outboard motors, forklift trucks, etcetera.

Nissan North America Headquarters Photos

Nissan North America Resources

  • Patricia Batiste says:

    I Co-signed for my son to purchase a 2020 Nissan Sentra. Our nightmare begin with the extended warranty. Because the car had less then 30,000 miles we were told that was the reasoning we were sold the type of warranty we got. It was not on top of the current mileage that was currently on the car. So technically we only purchase a 39,500 mile warranty. They don’t tell you that.
    So now we are having to pay for the repairs out of our pockets. Now my son was at the Nissan Dealership located at 12150 Katy Fwy, Houston, TX 77079 for two days waiting on them to tell him what was going on with his car. Once they told him what the issue was he gave them the go ahead to fix his car because he could drive it. He and my husband pick it up on Monday only to find out that the issue had not be fixed. MY BARELY MADE IT BACK TO THE DEALERSHIP. PEOPLE WORK TO HARD TO PAY FOR A GOOD RUNNING CAR ONLY TO BE MESSED OVER BY THE DEALERSHIP.

  • Joe Garcia says:

    I haven’t received my renal paperwork for my tags yet

  • Brenda says:

    My name is Brenda Cradler I’m in Dallas Texas Cedar Hill Texas. I went to a Clay Cooley Nissan because there was a recall on my headlights. They replace the headlights and out of the 12 bolts that hold the bumper and they only put three back in the bumper detach from the car. I’ve had it adjusted three times and three times to no avail. I need my car fix this is faulty Chante work by clay, Cooley, Nissans they are representing your cars. Consumer affairs is no help. I need someone to reach out and rectify this problem before I go any further. Thank you, 214-229-5014. Thank you.

    • Tony says:

      Hi Brenda, if you have not already, go to the BBB. They can often help. They made a car manufacturer purchase back a car from us including taxes, interest, every penny.

  • Robin says:

    Has anyone thought of doing a class action lawsuit against them? if you check on the BBB site their are even more ppl who are having an issue my self included

  • Courtney Boyce-Williams says:

    I purchased a CPO Nissan Pathfinder 2020 from Bob Moore Nissan. Drove it 5 months put only 8,000 miles on it. I had a trade in worth $7,500 and 5k cash. When the engine went out they wouldn’t provide me with a loaner the first 3weeks and they wouldn’t tow my vehicle. Now after 2 months of them replacing parts and running a diagnostic I asked them to just honor my trade in on that vehicle so I don’t have to be stranded. They offered me the trade in value of the vehicle they sold to me for 34,099 and then 8,000 miles later offer me 23,000. The vehicle they sold me as a CPO vehicle has only one documented oil change at 46,000 miles, a burn hole in the driver side carpet, no owners manual and no floor mats except for the one that was from a rogue to cover the burn hole. Absolute worst experience I’ve ever had with buying a car I thought was going to be certified. Wish I would’ve kept my Toyota.

  • Mark Nizinski says:

    You need to watch the video of the Nissan Frontier helping a plane land….would make for a good commercial.

  • Heather monroe says:

    I should Not have listened to my husband. Nissan is the worst decision I have ever made .and that is a statement. They do nothing but LIE LIE LIE LIE. their customer service is beyond pathetic. I have told everyone I know to stay clear and NEVER BUY ANYTHING FROM NISSAN. God knows I will never make THAT MISTAKE AGAIN.

  • Pam says:

    I cannot believe some of these issues. I have been a Nissan cheerleader for decades.
    Best cars ever….if you take care of your Nissan it will last…if not…shame on you!

  • Kristen Walker says:

    Will never buy a Nissan again!! The fact that they keep using faulty transmissions is wrong on so many levels. I had a transmission go out at 92,000 Miles on it, cost $4,000, then the rebuilt transmission the nissan dealership put it it afterwards, started going out a few months after the 1 year warranty. They want $6000 to fix it this time!!!! And the nissan corporate won’t cover the cost because they acknowledge that there’s an issue with the transmission going out, yet keep saying they need it to basically be broken down on the side of the road before they do anything! Complete garbage of a company!! Save your money and emotional health and shop a different Brand. It’s absolutely bogus that a company can keep selling the same garbage and get away with it!

  • Scott says:

    This is not the way I was expected to be treated when I purchased a defaulted truck. Over the past several weeks I have been giving several dates when my truck will ne ready, and has none if the dates been true. I brought my truck in at the end of June and it is now late July. My back and knees are beginning to hurt from getting in and out of the very small rental car I was given to drive. The services on all parties have been poor. I am very disappointed as a customer.

  • Terri Childers says:

    I have a 2013 Nissan Sentra that has 80,514 miles on it. I took it to the dealership in March 2022 and they put it on a diagnostic machine. It said that my transmission was ok. Yesterday, July 12, 2022, I took it back in & they put it on the machine and said it was ok. They went back and forth all day and finally, after inputting codes into the car’s computer system, determined it was the transmission. I know that the Nisaan Corporation extended warranties for the faulty transmissions on many Sentras and other models as well. I didn’t drive my car much during the last few yrs due to Covid and the fact that I just don’t drive too far from home much, hence the low mileage. I feel that my faulty transmission should be taken care of by the Nissan Corporation. I made a call to one of the call center reps she sent this info to be reviewed in Tennessee. I should not be paying over $4,000 to fix my transmission. It clearly is the maker of the transmission not me, the customer. Please look into this ASAP.

    • Dawn V Carter says:

      I am in the same boat with my 2019 nissan kicks, there is facebook group called Nissan CVT. transmission issues. I hate Nissan ! of course they make crap cars with crap warranty so they can make more money for them.

  • Stephen M says:

    I bought a 2016 Nissan 370Z Sport Tech in September 2020 and for the first year I loved the car. That came to an end after I starting having a p0300 code (random misfire) in August 2021 I took it to my local Nissan dealership to get diagnosed and repaired and was initially told it was the fuel dampeners that was causing it. They were replaced and it was not the issue. Next, I was told by the field technician that the fuel pump was very weak and it could be the reason. That was also replaced but it was not the issue. Next I was told it was most likely an issue with the timing. They couldn’t guarantee me that the timing was the problem but they believed it was. I wasn’t about to pay $2000 more than I already had if it wasn’t a sure thing. I picked the car up since I was tired of not getting any results as far as activity repairing the misfire. I brought it back and had them do further inspection with assistance from engineers and now they believe the Catalytic Converter is causing the 02 sensors to fault which is causing the misfires and a reduction in fuel pressure. This will cost me $2,900 at least plus the $1,000 plus that I’m paying for a rental car in the mean time. I’m disgusted at the fact that I’m gonna end up paying almost $6,000 when all is set and done for an issue caused by a government mandated part that is only used to help the environment but does nothing for the car itself. I will NEVER buy a Nisssn again and advise everybody else to choose another car manufacturer when you are looking to buy a new car.

  • Bruce says:

    I have a 2017 nissan pathfinder.
    I got it at Linwood motors in August 2020. Drove wonderful and I always wanted a pathfinder because of a good experience we had as a rental. Sometime later the vehicle was making noise and I have gotten warranty for this. Every shop was backed up and could not take it in even Nissan for a while. Finally nissan of Paducah was able to give us a spot and we were happy that we was going to let the pros get our car fix (or so we thought) and this was in the middle of February of 2022. In March the lady that was handling updates on the car told us that the tech broke the engine down to the point of failure and will get ahold of our warranty company that they are familiar with. It went bad from there on. Nissan was telling the company there was sludge so the company sent their tech to verify it and did not see what they was claiming. So the warranty company ask to have it broken down more to see what was there. Nissan later called me and got me to sign a statement to say that if the warranty place denies paying or did not pay in full we were responsible. I had no problem in that and sign to agree. In April I got in contact with them and was told that the tech fixing our suv was quitting and the lady we been talking to was leaving May 1st. The lady asked us if we wanted to take our suv to another dealer so I called around and could not get my vehicle in any place. I called other Nissan company that was close to us and they told me they are going through the same as this Nissan. We had no choice but to wait for them to get a new tech guy and person to talk to. I kept in touch even through June and they continue saying they will get to it. Finally at the last week of June the guy told my wife that they talk to our warranty company and was told they would not pay our vehicle and we have to pay for what they done. So we call the warranty company to see what was said and they told us they are still waiting for nissan to break it down more and get back with them. The warranty company have everything documented of all calls and did not once say they deny our claim. So now we are without a vehicle for over 4 months, still making payments. Can not move our suv out without paying for something that they refuse to complete. If they are going to hold our suv they should fix it, but if they do not want to then they should put it back together and let us find some other place that will fix it. 4 months of accomplishing nothing should be enough to compensate what they are trying to get from us ( 345 dollars). I was planning on getting a newer pathfinder in the near future but the dealership is giving me a bad taste of ever driving a nissan again.

  • Monet says:

    THE ABSOLUTE WORST!!! DO NOT BUY NISSAN!!! They have displayed time and time again the worst customer service, lack professionalism, and consumer is not a priority nor is safety. Bought a 2020 Rogue absolutely nothing but problems. They continuously would say they couldn’t duplicate the issues I reported multiple times. I had videos… after months they agreed to repurchase the vehicle… just for this process to be just as awful as the 1.5 years I owned the car. The lack of communication, lack of urgency to my concerns , lack of professionalism… so sad -a loyal customer over the past 5 years… sad to say this last 1.5 years was the worse experience and I wouldn’t recommend this treatment or service to any family or friend.

  • delores says:

    have a 2013 Nissan Altima, had to have the transmission replaced. nissan did not know what happened. only 63 thousand miles on it. no problems before.

  • Katie Rivers says:

    My name is Katie Rivers. My 2014 Nissan Rogue is under a recall through Nissan. I was told to bring it to a local dealership for repair. That was March 2022. It is now June 2022 with absolutely no ETA on repair. I am being required to continue to pay monthly on my loan for a vehicle that I do not even have because of no fault of my own. I have left 7 voicemails for my “case manager” Sarah Jane and she has been less than helpful, non responsive and refuses to escalate this. I contacted Consumer Affairs again today, June 7, 2022, and was told there is nothing they can do. That is unacceptable. My loan needs to be paid off, which I have proof Nissan has done for other owners in this recall. I have left a voicemail on the escalation line and I expect this to be remedied immediately so that I can go get a vehicle.

    Thank you,
    Katie Rivers
    Case number: 46234760

  • Lisa Brewer says:

    I own a 2012 Nissan Sentra, this is my second one. I have had no major issues until recently. We brought it to a Nissan dealership and explained the issues as I fully believe I am having transmission issues. When stopping sometimes it feels like when ice is on the road and the breaks slip. The rpm’s also rev randomly and the car does not accelerate when it happens. I brought it to what I believe would be trained Machanics. They seems to be anything but trained, I got the car home and still had the issue after them telling me the transmission was fine and my break pads, rotters need to be replace, that it would fix that problem. I went picked it up and both issues still are present. My husband called and spoke to a female and said that they just replaced what they told us and added transmission fluid because it was low. When the service advisor called back he explained that their machines found no issues with the transmission and when I asked about the fluid being low and leaks that where checked for immediate attention, he explained that he forgot to change it once the mechanic finished his notes. I then asked how he knew the fluid was low if he’s stating my car is a closed system transmission and there is no way to check the levels others then hooking their machine to it. We’ll I’m not one to just take their word for it, so I got on YouTube and started researching. Wouldn’t you know, my car does have a dip stick to check the levels, it was right in front of your face as soon as you open the hood. Do not trust these people, do your research, they are just out to get your money and will fully take advantage of anyone who will let them! I fully plan to take this as far as I need to, to insure the proper actions are taken to make sure I am not lied to or taken advantage of again!

  • Kathleen Berghorn says:

    I own a 2015 Nissan Altima. The headlight settlement states that Nissan will replace the headlights at no cost. I filled out all the appropriate forms by March 26. I had my car inspected and both headlights failed. I have called the dealership several times. They said that the headlights are on backorder. This is now May 1st. I cannot believe there is a shortage of headlights. Nissan is just playing games. Bad customer service.

  • Jerica Cann says:

    I bought a brand new 2022 Nissan Pathfinder, why? For safety! Well it’s been anything but safe. Once again my airbags aren’t working. I have had nothing but trouble with this car since I bought it. It’s honestly been a nightmare having to worry about my childrens safety, especially in a new car. Of course their is “always a solution” every time I take it in to the dealership, but why when I leave it always happens again. This isn’t the worst of it. I just know I’m gonna have this car breakdown on me sooner than later and I’m
    Gonna be stuck.

  • Thomas E Shalda says:

    Well I see Nissan is promoting driving there new trucks up a river. Really that is one dumb ass move on your advertising department.

  • Sadie says:

    IRT: “Mondays/The Modern Boss” commercial

    Pre-Nissan, I owned a Datsun truck and drove it for 18 years. Based on your advertising, I have no intention of repeating that purchase, as it appears that your management has no intention of supporting your workforce or your product.

    This commercial portrays your customer, ‘the modern boss’, as arrogant, condescending, insulting, and dismissive of the workers she purportedly ‘manages’. That certainly seems to indicate a management structure that has no interest in either employees or the final product. I’m entirely unlikely to consider a Nissan purchase, as I’ve not heard much of anything that contradicts that impression.

    Who on earth told you that this commercial would present your company and product in a positive light? I don’t know what has been going on in your company, but around here, being the boss means being the first person in the office & the last person out, because you are the person who has to make decisions and solve problems.

    You were a good company, once.

  • Veronica Doyle, Oct. 18, 2019 says:

    I bought my Nissan 5 speed hardbody pickup in 1986 and have 313,600 miles on it. Never had any major problems with it. Just last week the fuel pump went and we have decided to scrap it since at my husbands age of 77 it will be too difficult for him to fix. We are only on or second clutch. This pickup saw many states and hauled wood and towed a boat. Thank you Nissan for 33 happy years. Veronica Doyle, Oct. 18, 2019

  • Allen Belgarde says:

    We got 2015 nissan rouge and these vechiles have a small motor and transmission. The rogue is a gas hog i got 9 miles to gallon then I called your headquarters inTN to complain they are rude cause i said that you need to recall all your worthless rouges cause of a 4 cylinder motor that is worthless with no power in before your as nissan made the 4 cylinder motor and transmission even worthless than before but after reading the complaints by the other customer we should file a class action civil lawsuit against the nissan corporation plus your company does not know how to build suvs, cars and trucks.
    Allen Belgarde

  • Debra Carter says:

    I have a 2017 pathfinder. While returning home last weekend June 16 my indicator light came on. Pulled over and read manual. Got off at next exit and called tow truck to take to dealership. Since Sunday had to do on Monday. Found out all the fuel injectors were bad. Had to get rental car and drive to Atlanta. Car with only 26,000 miles on it. Not a happy camper right now.

  • Eliseo LOpez says:

    I have a Nissan Sentra from the 92 which works very well in the morning and when the heat until well hot stops cooling.That will b

  • Eliseo LOpez says:

    tengo un nissan sentra del 92 que por la mañana trabaja muy bien y cuando el calor hasta bien caliente deja de enfriar. Que sera

  • joe frerker says:

    I have 2004 Nissan quest van with radio which sputters and quits every other week and then plays great again, a recall I heard from a dealer checking. ihave owned since new.

  • nickaylynn barner says:

    Hello, my name is Nickaylynn barner. I bought a 2015 nissan versa brand new in Feb. of 2015. I have maintained service on my vehicle, per the owners manual and now my transmission has internal transmission failure. I have all of my car records and my most recent service was a front brake job, brake fluid exchange and a battery about a month ago. I specifically bought this car because of the reputation that precedes Nissan for affordability and reliability. I have invested hundreds of dollars Into this car and wish to continue driving this car. I took my car to Barker Nissan near my home on 290 in Houston, Texas and they have quoted me over $4,000 for a part that should not have gone out in the first place. I am at approximately 76,850 miles. I do not have an extended warranty. However, I have taken my car to 2 outside places and all the shops have said that this is a common problems with Nissan lately as with CVT transmissions. One shop where I took my car to have a second opinion done, Honesty Auto Care on Highway 6, also had a Nissan Sentra in the shop at the same time with the same exact problem. I have also went online and researched and see that this is a common problem all over from other people where they have had transmission failure even at 32, 000 miles and there are multiple lawsuits for this. My car stopped on me twice in the middle of the freeway and I was almost hit and killed because although the car was still on, the transmission just went into limp mode and I had to have triple A come and tow me from off the freeway. I am now in a rental car due to my car being inoperable and unsafe to drive. I would like to resolve this issue amicably and get this taken care of ASAP with the assistance of Nissan so that I can get back on the road as quickly as possible. This was not a user error as to why my transmission has failed and I should not be liable to repair a faulty transmission. Could you please advise on how Nissan would like to proceed and remedy this situation.

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