Where Is Newegg Corporate Office Headquarters
Newegg Headquarters Address and Contact
Newegg Headquarters Location & Directions
How to Contact Newegg Corporate Office
Did you recently get a product from Newegg Inc.? Are you satisfied with the order or services rendered? If not, then you should consider talking to someone at the corporate headquarters who will address your concerns, and this is exactly why this article has been put forth – to assist you in the quest of getting a prompt resolution.
Ways to contact Newegg Inc. Headquarters
Address: The corporate headquarters of Newegg Inc. is situated at 17560 Rowland Street, City of Industry, CA 91745, United States. You can visit [if your location is within some distance] or just write and send your letter through.
Phone Number: You can speak with someone at the headquarters by dialing +1 800-390-1119
Email: Your message and/or inquiry can be transmitted by filling the form available at this link
Newegg Headquarters Info & Photos
Newegg Headquarters is within a low-rise building with a host of functional spaces carved out. The central work office has series of cubicles – integrated with computer terminals – wherein employees perform various tasks. The headquarters also features a couple of rooms available for meetings and other administrative purposes.
The headquarters yet has a spacious warehouse, where the company’s products are kept, close to it. Another important feature around Newegg headquarters is the Newegg studio facility which is designed to help in the creation of quality videos [of products] thus promoting the company’s content/digital marketing drive. Newegg also has its logistics unit within touching distance of the headquarters thus smooth flow of operations is sustained.
Newegg Headquarters List
18045 Rowland St, City of Industry, CA 91748, United States
B-101, Raj Palace, 1st Floor, Near Ostwal Nagari, Nalasopara East, Thane, Maharashtra 401209
17708 Rowland St, Rowland Heights, CA 91748, United States
Newegg Headquarters Executive Team
Chief Executive Officer (CEO)
Anthony Chow first joined the Newegg Group in January 2006 but Left to take up management positions at Otto Group and Haier Group Corporation before returning to Newegg in 2019 to assume the position of President of Global Sales. He was eventually promoted to the position of CEO to oversee the company’s global operations in January 2020. Anthony Chow leads the company’s corporate strategy and development and sees to it that outstanding operational performance is achieved.
Chief Financial Officer (CFO)
Robert Chang is a long-serving member of the Newegg workforce, having joined from inception. He has risen through the ranks; prior to becoming the CFO, he was the Vice President of Finance and an executive assistant to the Chairman. In his present role, he oversees the company’s financial performance, ensuring that a profitability/revenue base is sustained. Robert obtained a BSc. degree in Economics from Soochow University in China, and an MSc. degree in Finance from the University of La Verne in California, USA.
Newegg started its operations in the US in 2001 after it was founded by Taiwanese migrant, Fred Chang, who eventually became the company’s first Chief Executive Officer and Chairman. Newegg reached its first US$1 billion mark within the initial 4 years of operation – making around US$1.3 billion in revenue in 2005. In the same year, the company was the 10 highest rated e-commerce retailer in a ranking presented by Internet Retailer Magazine (now Digital Commerce 360-Retail). The company had its first initial public offering on the index of the US Securities and Exchange Commission in 2009 but later withdrew in 2011.
Before then, Newegg has created another company, Rosewill – in 2004 – which could well be taken as its first subsidiary. The company has since other arms of business like NeweggMall.com, Newegg.ca, and NeweggBusiness.com. The Newegg Marketplace is another unique brand the Group has come up with, and it operates an in-house logistics arm that was set up in 2017. This development is intended to provide an efficient network for Business-to-Customer and Business-to-Business e-commerce services. The management also recently designed the direct-to-consumer e-commerce model.
Newegg is in partnership with a host of technology firms like ShipStation, Appath, CloudConnect Suite, Kadro Solutions, MobilityeCommerce, Kolaship, FarApp, and Ecomdash to mention just a few. In 2019, Newegg struck collaborations with gaming firms such as Allied Esports and HyperX Esports – these amounted to varying degrees of gains for the parties involved.
Newegg was once partnered with American crowdfunding tech company, Indiegogo as it aimed to offer support to campaigners on there. Nevertheless, Newegg has consistently organized various programs/competitions for technology-based innovations and it sponsors a myriad of projects within the technology industry. Newegg presently covers 80 countries – all spread across Asia, Europe, the Middle East, Oceania, South America, and of course, North America.
Newegg is a cross-border e-commerce store that specializes in selling computer (hardware and software) and electronic products, as well as their accessories. The company also deals in furniture, housewares, office supplies, and varieties of tools and other products. These supplies are usually made available through different channels. The Business-to-Customer option has been created to ensure direct sales are made to end users while the Business-to-Business channel is designed for distributors.
The company also links consumers to suppliers through the Direct-to-Consumer channel which allows customers to leverage the unique e-commerce experience on offer. Newegg also avails its customers the opportunity to build their custom PC through its online configurator service.
Apart from the aforementioned range of services rendered by Newegg, it has also set up Newegg Marketplace as an avenue through which individuals can upload and sell their products after completing registration.
- Newegg embraces the use of bots to ensure the efficiency of its order fulfillment system. There are up to 25 million users – customers – logged on to the company’s website.
- The ‘egg’ that makes the logo of Newegg is symbolic of ‘New birth’ which reflects the management’s vision of being a pacesetter in the e-commerce sector.
- Newegg Inc. did not have any affiliation with Egghead.com which has since been acquired by Amazon.
- Chinese Information Technology firm, Hangzhao Liaison Interactive is the major stakeholder in Newegg. It has a stake of 55.7% in the company, and this was acquired in 2016.
- Newegg has an annual revenue base in the tune of US$2.7 billion, and presently has a staff strength of over 1,500 employees.
I purchased this for my son as a Christmas gift .
Being a single mother of 2, I worked 2 jobs to purchase this computer.
Since June 22 2022 I have had issues with it. I had sent it back to MSI 3 times. The only Thing they have done was replace the graphics card.
It never resolved the issue. I took the issue to newegg were they opened a ticket.
I have called newegg at least 20 times looking for a result.
Newegg told me if I get a letter from msi stating they would reject to fix it they will replace the computer.
After continuing calling, and telling me they are waiting for a response.
I called newegg an hour ago and the gentleman told me he asked his supervisor if he can replace the computer and she said No!
I asked to speak to a supervisor and they told me it’s up to msi and myself. The issue is MSI doesn’t respond to me mails.
Now I am suck with a 2k computer that doesn’t work.
I am writing to see what you can do about this as I am not getting any results.
I have a feeling that newegg so warrent the computer if the manufacturer doesn’t.
Please Help me
Wow this is fun, they don’t even monitor their comments.
5 years from now this place is not going to be around LOL.
I came on here to find a cooperate email address to send my email communications to from my terible customer support experience where I got ripped off $130+ on a product that never shipped to me.
I even had the Newegg vendor threaten me over email, wow just wow.
GO ANY WHERE ELSE BUT NEWEGG
they just aren’t what they were 5-10 years ago.
I cannot seem top get help ☹
I sent out tax exempt certificate on the 28th of February. I have called 3 times and contacted your chat 2 times. NO HELP ☹
Actually was told to order and THEN you would remove tax – really???? You can’t even tell me if you received the certificate. Then the tax help desk asked that I tell them my card number 😲 and “copy” the card and email it to them!
I’m beginning to think this is just a scam business.
Have you seen my video card? Me neither. Bought it on 10/10 for $915.08, UPS lost it on 10/13.
I immediately filed a claim. Newegg responded with no refund no replacement, because they claimed UPS confirmed delivery address, UPS did no such thing. I just talked to an UPS agent who reviewed the claim said a claim was issued to Newegg for $100 because Newegg failed to fill in the dollar amount of the claim. She also said UPS has not ever sent any proof of delivery to Newegg or issued any statement in that regards. So any claims of such are false. UPS has accepted that the package was not delivered and have issued a claim accordingly. So it is Newegg that screwed up by not filling in $$$ amount of invoice, and refusing to refund my money for goods I did not receive. They are trying to cover up their malfeasance and making me pay for their mistake. Now they want me to get UPS to provide claim info which UPS they will only supply to Newegg. Very Shady! Buyers Beware.
Newegg.com is an unscrupulous, unethical firm. Buyer beware. I was totally shafted out of $800.00. Lied to and given the run around. Newegg.com lied on the website about a PC, claiming it was new when in fact it was not. It was damaged. They did not honor the 90 day return policy, and sold me a 2 year square trade policy that I could not use since the product was a refurb. No one stood behind the product, no one cared about me as a customer, and no one took care of my issues. I will do my very best to tell all my collegues and friends to avoid purchasing items from this firm.
I feel your pain. This website needs to be shut down. The dishonesty and tactics they use to “sell” their products is utterly deplorable. I will never give them my money again.
I totally believe you. I have an issue with Newegg not wanting to refund me for an item I never received. Getting the run around from Newegg and their vendor (Joyful Market).