Where is Net10 Wireless Corporate office Headquarters

My phone number is (850) 876-0925. For over 2 weeks Net 10 wireless has been helping to hack my phone and App settings. I have contacted Technical support more than once with no results this is the live support. My phone only will receive Dim phone calls. No other feature will show or respond. I have some Big lawsuits in evidence on my LG phone that your company sent to I that has no place for a SD card. In only store Internal Storage. They deactivated my other phone illegally and sent this one against my agreement. I have the evidence on recorder. I filled a FCC report. Now they are sending emails stating my phone is a Trace Phone this is a lie. Please restore my service by Rebooting. I was told they can’t reboot in Net 10 wireless wanted I to do a hard Factory reset. This is not my first complaint on this company I have used your provider for over 7 years please respond.

Net 10 was a great company that I have used for over ten years, but now that Tracfone and Verizon are in control it seems that they want to destroy net 10. I was told that I could purchase a replacement phone, labeled as a tracfone and continue my service with net 10. After all same company right? Well the first 35 $ card installed with lots of problems, like loss of my 0ld phone number, and email address. A tower problem, caused me no service for two weeks, as no one in tech had the ability to call Verizon up to get the tower repaired. It took a new phone to prove to these idiots it was a tower problem, not my phone. Now the new game is now my net 10 refill cards are now not compatible when I try to refill my service, it appears that tracfone has decided that my new 140$ phone is their phone, and I can only use it as a tracfone. If I new that I would have to use tracfone as a carrier. I wouldn’t have purchased it in the first place. Everyone knows tracfone is a ripoff. And Verizon sucks as well. Looks like net10 will soon be dead with morons running the company.

I have talked to over 20 customer service worker everyone needs to be fired can no one help me this is my business phone and I am losing a lot of money the computer system needs to be updated they only can read the script that is on the computer system no one can really help me when you transfer me it hangs up. You need a meeting with all your employees no one speaks good English

845 514 4904
EVERY COMPLAINT IN THIS LIST IS ABOUT THE SAME!!
BE SAFE AND SMART!! DON’T USE ANY OF THE COMPANIES FORMELY RUN UNDER MOVIL
I have had fraud committed against me by net10 sending me a new phone to transfer number to but not transfer my saved minutes I’m a 10 year customer with 4270 minutes saved.
I’ve spent over 5hrs talking to reps and over 10 hours on hold! Everytime a rep realizes they need a manager to fix my issue and ask to hold they swear they won’t disconnect or if they do someone will call back!!
DISCONNECTED MANY TIMES AND NO CALL BACKS.
DOES MANAGEMENT CARE?? NO BECAUSE THEY NEVER CARED BY THE OBVIOUS CLAIMS FOR YEARS BELOW THIS!! AND NOW VERIZON OWNS ALL OF MOVIL NETWORKS NOW AND PROBABLY WILL PHASE OUT NET10.
DOES THE FCC OR ANY CONSUMER WATCHDOG GROUPS READ THESE CRIES FOR HELP BY THE OBVIOUS LESS FORTUNATE? I DOUBT THERE IS ANY FUNDING FOR US ABUSED AND RIPPED OFF CUSTOMERS!!

3G has ended and I want to keep my phone number! I have been trying to transfer my number from Net10 to a new phone I had to buy since January 25, 2022. I chose Mint Mobile as my new carrier. That is probably way the scumbags at Net10 are refusing to transfer my number—they are mad they lost a customer!

Net10 wireless has set the gold star standard of bad customer experience that I will use to compare any other bad customer service I receive in the future. It will go something like, “yeah, that was bad but not as bad as Net10”. After over a dozen phone calls lasting from 1 to 3 hours each to get the phone I paid to get unlocked, unlocked, I give up. No one person was individually bad but the means to resolve an escalated problem does not exist within their system. I hope the Russians hack the crap out of this company and cause the leadership as much grief as their company has caused me.

Alot of inept employees that 0keep transferring you and disconnecting you without resolving the issue but boy are they quick to take your money and not give it back

Net 10 has an abusive behavior against its customers with especial needs. People who hold old folding phones  while still having minutes and airtime get not credited for their minutes, over and over, week after week are being cut off their right to communicate with the minutes they have paid.

You have done this to me personally on multiple occasions putting me in bad situations like not having the line at my disposal while having a flat tire and needing help, cutting in the midst of essential conversation with elderly persons I must assist, etc. I needed to make a call and I just discovered that again you took my minutes and since I am not home I am reaching you from a public library.

Should your behavior continue to harm me I will consult an attorney. You have no right to force everyone to use a 5G intelligent phone. You have promised services you aren’t fulfilling. While you are good at taking people’s money as soon as they charge a card, you aren’t good at providing the minutes people put in.

In the last few months I have lost hours on the phone with dozens of your employees, put up with accents from all over the world, but you persist and do the same again and again. It is insulting and harassing.
Shame on you for treating this way people that have been your clients for over 20 years.

I see below that you have done the same to many other people. Again: SHAME ON YOU, I DO NOT BELIEVE THAT WHAT YOU DO IS LEGAL.

The solution for this is that someone manually credits the balance and 90% of your employees have no software tools to do so. It seems that the only ones that do are in the Philippines, since after passing through multiple  nations’ Net 10 persons and wasting about 3 hours each time, the Philippines solve the matter in 30 seconds!!!  

And by the way, you are liars too, since I see below that all emails of other persons complaining are showing up.

I decided to send a second e-mail regarding how you treat and handle people on disability, you should be
ashamed of your selves in the way you handle there problems by shutting off there phone with out any type
of notification what so ever. Also we were on the phone for 1 hour plus trying to get someone who knew
what they were doing (but to no avail) and finally ended up paying $20.00 plus dollars to get our sons
phone turned on so he could make appointments and talk to family and friends, particularly with all that
is going on right now. Also your people told us that we needed to call Safe Link and fill out some type of paper work to take care of this PROBLEM which we did originally so what is your Companies problem
with taking care of people with disabilities? Also our Son is on SSI and lives in Government housing.

smokeymatheson@aol.com

I AM FEED UP WITH YOUR COMPANY AND HOW THEY HANDLE DISABLED PEOPLE WHO DEPEND ON THERE PHONES FOR APPOINTMENTS, GROCERIES ETC. MY SON HAS HIS PHONE THROUGH
YOUR COMPANY AND YOU KEEP SHUTTING IT OFF EVERY MONTH FOR THE LAST 7 PLUS MONTHS (WHAT IS GOING ON WITH YOU PEOPLE)?

I entered minutes on my net10 phone just as I do every month. The phone shows my minutes were added, I received the Welcome Back! and Your minutes have been successfully added to your phone. But I can”t use my phone to call or receive calls just get a busy signal. I have called customer care five times, chatted on line three or four times for hours and hours and still nothing. They tell me on the phone they are transferring me to someone who can help and I get cut off every time. Wow! I am a senior citizen on a fixed income and can’t afford to throw away $25. but apparently that is what is happening to me now
.

who has the corporate officers phone numbers? The supposed corporate office number always busy.I want to contact there guys, senior officers of NET 10.Kevin Gulbranson
Senior Vice President of Product Management
Steve Ritter

I think that the chief does not know what the Indians are doing and the Indians do not care are trained very well.I had to wait for four days still no service,was just told still I would not have Service for 3 days due to holidays. Have been on the phone for 5hrs.45mins. trying to get service.Have been told they would me call back in a couple hours and never did, I waited 2 hrs.after that and called back and the man that I talked hung up on me because I could not understand him Have been a customer for several years do not like beening treated like this I feel like a company that you work for should have better service than this from their employees.