Where is Moes Southwest Grill Corporate office Headquarters
Moes Southwest Grill Headquarters Address and Contact
Moes Southwest Grill Headquarters Location & Directions
Moes Southwest Grill Headquarters Executive Team
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About Moes Southwest Grill, History and Headquarters Information
The company was founded in the year 2000. The company has been operational for more than 19 years now. The founder of this company is H. Martin Sprock III. The company was initially started in Atlanta, Georgia. In the year 2007, Moe’s Southwest Grill was acquired by a company known as Focus Brands. In the 2016 HarrisPoll Survey, the company was voted as the Best Fast-Casual Mexican Restaurant of that particular year. Headquarters: 2915 Peachtree Rd, Atlanta, GA 30305, USA.
Moe’s Southwest Grill is an American company which mainly focuses on providing the best fast food to its customers. The company has more than 700 employees working under it. The company has Bruce Schroder as its current President. The company currently has around 680 locations under its operations in the areas of Russia, Jamaica, Turkey, Costa Rica and many other more countries.
Moe’s Southwest Grill provides its services on a wide range of fast food which includes nachos, stacks, quesadillas, salsas, burritos, burrito bowls, salads and also tacos as well.
Moes Southwest Grill Headquarters Photos
You sell garbage that made me sick and I get no call back from customer service and any numbers listed for you are disconnected
Well my 200.00 e gift cards still have not been loaded. From Dec 17,2021 till now Dec 27,2021 I’m still waiting on tech support to do their job and load my dang money. Guess it’s time to contact our lawyer and go for fraud since you took the money out of our account and yet to give me my e-cards loaded. Sad this is corporate website and nobody has anything to say!
Rate it a 1……Very disappointed in Moe’s. My mom is going through a lot and asked me what I wanted for Christmas so I told her a gift card for dinner at moes. Thought that would be quick and easy for her so she sent me 200.00 e gift cards, remind you this was a week ago. I got the email stating she send me two 100.00 e-cards. When I opened the e-cards the balance for both was 0.00. This was a huge inconvenience as she had to call them several times, be on hold for long period of times. Today they was suppose to call her back within 15 minutes and never did. She tried calling once again and now can’t reach anyone. What I though would be a great Christmas present for my family has turned into a nightmare. They were quick to take the money out my mom and dad’s account though, we still can’t get my e-cards that we’re paid for. And let’s not forget the 5.00 bonuses for every 25.00 she spent, those didn’t even get credited to her.. This is crazy Moe’s, this should have been handled immediately and it’s about to be over a week.
Well as of late last night nothing was resolved after another couple hours on the phone with customer service AGAIN. Thanks Moes you just ruined Christmas eve dinner with family. I will put money into a different company today to feed the family, sure not ordering moes as planned. From here out its legal action, you took 200 from my parents account and didn’t send our e gift cards along with the 5.00 for every 25.00 ordered. We will be suing you for our money back plus damages.
Moe’s in Fort Myers FL on Forum Blvd service sucks! I just walked out and went somewhere else for lunch. Only one person behind the counter making orders during LUNCH hour with significant line waiting! Management needs to be replaced with someone who knows how to run a business
I entered the Moes Southwest in Taylor’s SC. Upon arriving none of the workers acknowledged me. I stood there for 6 minutes or more and finally I asked them if they ever planned on waiting on me or were they just going to continue to ignore me. I told them that was extremely rude and that they had bad customer service. One of the girls started laughing. I told her that was rude and not how you treat a customer. I ask a guy to speak with the manager and he told me the girl who laughed was the manager. Based on her young age and the way she acted I am doubtful that she is the manager. If she is, I suggest that you train her and everyone who works in this store what real customer service is and how to treat your customers. I will never go back to this Moes!
I visited the store number 171 on Augusta st in Greenville SC on Dec 03 at 7pm. My order number was 102148939. I entered and was not greeted, stood to order and they all wanted to ignore me. One of the girls finally asked what I wanted. I ordered and as she was making it she was reaching to the very bottom for all of the ingredients. I didn’t think about that until later. I then had to wait to pay. As I was waiting I looked around and everything was so dirty. Ceiling, walls, sink for employees to use near food stations and the floor. There was also a very unpleasant sour smell to the whole restaurant. I left and looked at the health inspection certificate on door it was an A. I got to my car and thought I sh oh I’d take it back as I knew I would not eat it scared of food poisoning. I drove home and threw it away immediately without eating it. The restaurant was so dirty, employees not nice and all of my food coming from the bottom of the pans. I thought you all should know. I am not asking for anything as I will not return to Moe’s. I just found it very disappointing and disturbing.
The manager on 3455 Peachtree Industrial is over charging. For a white meat chicken bowl is 9.99($1) added for the white chicken. The total came to $12. This should be illegal especially when the reviews say it as well. If she’s over charging for a bowl I can imagine what else she’s doing
Moe’s of Anderson is a favorite of my husbands and I, however going in to eat on Wednesday November 23 has me thinking twice before returning again. I am aware tht a lot of places are short staffed but there was food under tables the drink machine needed to wiped out had drink splattered everywhere. Food looked like it had been sitting in the warmers for awhile. I would never want anyone to loose their job but you might want to consider the appearance of employees are important. I was very disappointed maybe a visit from DM should definitely be done. These kind of neglected things will ruin your business
The Clark Rd , Sarasota Fl store is under staffed, ill ran and always running out of food during peak times. The website states they have a full menu but after you have made an online order and go to pick it up they havent made your food and they ran out of what you wanted to order. Its a total shit show. Its frustrating for the employees and the patrons.
Pikeville, KY store on Justice Way. The workers go outside and smoke pot. They have now decided if they can’t go outside the back door, they go way out back to the picnic tables that are meant for the apartment residents. They need to go in and clean up that store and the employees. They have buddies hang out at the back door all the time. It’s ridiculous and makes us residents uncomfortable.
The store on Del Prado Blvd Cape Coral Fl. Second time i thorough away $31. Horrible food. Looks like 🤮 vomit. The chip bag is as small as a50¢ bag of chips and super salty. My husband picked it up about 5pm. No one spoke English and they were rude because he was trying to communicate. Can’t call the store because no one answers and voicemail is full. I’m walking into the store tomorrow because i speak Spanish.
Hello, I returned to one of your locations (Snellville, Ga) after a several month absence. Your portions are WAY smaller than they used to be. VERY disappointed. Come on Moe’s. I believe I am owed a refund.
I have had a problem with the Lebanon, Indiana Moe’s. I tried to place an online order with them, I received a call that they didn’t have shells for a stacker, tried to change it to quesadillas, no bacon. At that time I cancelled order, but was still charged. Called to speak to Manager about this, was told they would fix it. Almost a week later still not fixed. Will not be going back.
I ordered at Store #232 in Naples, FL last night just before 9pm. When I arrived at the register manager said I had to take order to go or eat outside. I said you do not close till 10pm. He was cleaning and closing at 9pm. A hour early! He had at least 3 employees. Spanish employee was friendly and courteous but the manager said you have to eat outside! I was wearing a suit and was not eating outside in 90 degree heat with bugs flying around outside. Your Manager should be fired. He should be more inviting. Chipotle is a few blocks down the street. This was my second time eating at this location this week.
The Moe’s in Charlotte on East Blvd has the worst unprofessional employees and the nastiest food! Countertops filthy, burnt chicken, employee touching hair and then when you call them out on there shit they get a attitude.Just don’t go!
Moe’s 0365 Newport news va, these girls in this restaurant were so friendly to me the food look just like it looked in the picture when I got it it tasted amazing. I usually don’t do this kind of restaurant comment thing but today is different . The employees at that Mo’s made it feel like we should be sitting at the same lunch table if we were in high school still. They were professional they were quick they were so friendly and they made me feel at home I will always go to this Moe’s every time I’m here in Newport News
THE SERVICE AT THE MONTGOMERY VILLAGE SUCKS ASSS!!! THEY PROMISE YOU ONE THING N GIVE YOU ANOTHER AND THEN DON’T COMPENSATE YOU FOR THEIR FUCK UP!! SMH NO WONDER THEY HAVE NO BUSINESS.
Wife here,
Can I say I’m highly disappointed in the management of the Moes location 1801 4th Ave S, Birmingham, AL 35233 my husband worked his behind off trying to help get us through the situation were going through. He even became manager but then his position was given to another person remind you he was there before that person and was working shifts by himself pick up extra shifts the Manager that fired him was picking him up to work shifts with her when nobody us was there and he hard working man. She fired him for nothing and continues to spit on his name . He recently applied for a job close to the location and the woman Mal Brooks had no good reason to tell the employers not to hire him if this problem is not handled I will handle it my self.
Very disappointed in the cleanliness of your #170 store on Hwy 92 in Woodstock, GA today. If I’d seen the condition of the dining area before I ordered my food I wouldn’t have eaten there. Tables and booths not cleaned, food and used napkins on the floor. What really bothered me is that the store was not busy when my group was there and the employees who walked passed the messy salsa and beverage area made no effort to clean it or the tables. Please encourage your managers to train the employees to take pride in their work and workplace. I won’t be in a hurry to go back.
Was just at moe’s in Amsterdam NY to get food and won’t go back. Unhappy customer walked out due to no food and 3 of there employees come out after him and wanted to fight him. WTF I have a video of it
Today we ordered a burrito, 3 tacos and queso. 14 miles round trip. When we got home there was no queso, no guac, no sour cream. 14 miles more and manager of the orange city, fl restaurant refused to remake order which now was cold. Refused a refund and told wife to eat cold food. She threw it at him. He laughed.we lost $20.74 but Moe’s lost us forever. There is no excuse for customer service like this. I deleted my app. We went to avhipotle. It was good.
Tom Wilson
Sorry send of %$/÷=<*
The Moe’s in Hoover, Al is by far the worst Moe’s ever. I wouldn’t ever step foot back in that place if my life depended on it. I know most disgruntled employees leave bad reviews but this is not the case. We have recently gotten a new general manager and she is very mean. I am pregnant and she makes me scrub the floors, grills and clean everything with bleach which I shouldn’t be in contact with harsh chemicals right now. Not to mention when I ask for help she tells everyone not to help me. Has told multiple employees that she can’t wait to fire me. Only because my pregnancy has been very rough and I’ve had to call out a few times due to morning sickness and stomach pains. I’ve been employees there for over a year and the only reason I’m still there is because I’m trying to save money to take care of my child. When I am at work she refuses to let me go on break (I am a minor by the way) and has a nasty remark every time I have to use the restroom.
Around February when W-2’s came out I realized I didn’t have any taxes taken out of my check so I tried to fix it. I checked on it today because I noticed still no taxes have been taken out and she told me she didn’t care and it wasn’t her problem to figure it out. So maybe a call to the IRS wouldn’t hurt. Especially to let them know they’re paying other employees under the table and giving them cash each week because they’re not documented. It sucks cause I use to really love my job there and was made a shift lead by the time I turned 16. I’m a very hard worker but it’s to the point now where it’s Unbearable. She called me “the little black girl” to other employees which is very disrespectful. I’ll probably just end up getting a lawyer cause not only is she discriminating against me but does not follow child labor laws at all.
The Moe’s Southwest Grill in Hoover, Alabama is going down hill very fast. I frequently this establishment multiple times a week. The new female general manager is horrendous. Watching her treat her employees like garbage is so upsetting. There’s one real pretty young girl (looks like she could still be in high school) that’s been there for some time now that I witnessed this new lady being so rude and hateful to. She talks to all the employees with disrespect from what I witnessed on my last visit. I will never spend another dollar in this establishment again. And she’s lucky that young girl doesn’t report her for saying the discriminating things she was saying to her. It’s very hard now a days to find good employees that actually work and stick around especially the younger crowd. There’s also a lot of hard working Hispanics that are very nice and work hard that she was threatening to have them deported if they attempted to help the young girl clean. Just sad. Fix it Moe’s
Wow……. who edits this stuff “Costa Rica and many other more countries.”
Number listed for corporate office is not in service. Have tried to go to the N. Charleston Rivers Ave. location twice recently before you walk in the door is filthy dirty the smell in the place is terrible, attitudes of the workers terrible. No more “Welcome to Moes”the place is really filthy dirty didn’t eat either time. The first time it was near the end of the night thought maybe it was just a busy evening went today at 2 o’clock empty except for employees still filthy dirty and no welcome to Moe‘s with a stingy.
Eating at the Moe’s in Belle Hall shopping center in Mt, Pleasant, SC and they will only take online orders only. They indicated the reason for this is because of being short staffed but there are four staff behind the counter.
That to me that seems enough workers to accommodate in store customers.
Is it more because they do not want to deal with the public?
4/28/2022
6:45pm
You should surpruse visit your jackson tn Moe’s. This place is putting a stain on your brand. Young man name shay with long dreads uncovered, name tag upside down on the side of his hat was so high he almost couldn’t function. Never looked up , never talked , supposed to be the first one you deal with. I head a lady next to me ask for sour cream so the woman that works there stopped on about 4 servings worth , then she asked for black olives and got a complete handful thrown on it. I just walked out. Basically been like that the last 3 times. I may try once more in a few months. I’d guarantee you’ve lost alot of revenue and reputation with this place
We live in Fort Wayne, Indiana and actually love to eat at Moe’s but the service and quality at both locations has dropped dramatically. The people who work there are down right rude to even the nicest of people. I was growled at for wanting a veggie quesadilla because they needed to put more on the grill. I’m actually currently standing in line at the location across town from that one, I’ve been here 10 minutes and haven’t even been acknowledged.
So I work at the Bloomsburg location in pa. I was written up today because I requested a day off. I was then fired for not giving a 2 weeks notice on the day I needed off after I was told I didn’t need to give one as long as the schedule was not posted yet, which is wasn’t. Shortly after this, another supervisor aside from myself and another crew member were fired before 7am this morning. Last night 4 employees walked out all because of the gm. Her name is January and that store is going to shut down due to no employees if this is not handled properly soon.
I haven’t yet received my W-2 forms since January and I’ve worked at Moes southwest grills for four years this year I haven’t received any W-2 documents…I only have less than a month to turn them in so I can file my taxes…can I please get a response back soon…I’ve tried to log into my Paychex account no success at all I’ve tried over a dozen times I’ve tried to contact the managers,supervisors,even the district managers and I haven’t received any information pertaining my W-2 forms…so once again can someone or somebody help me out please with some type of information about this thank you .
My names Eric, I live in Central Connecticut and we have several Moes in our area. To day I visited Moe’s in Wallingford CT and was extremely disappointed. The employees in here does not greet you and all look so ratchet it’s not funny. They all have messy hair, dirty clothes, look like they have very poor hygiene and are all miserable and rude. You can tell these people clearly live in the ghetto and DO NOT care about themselves so their NOT gonna care about your food. I ordered a stack and was told they didn’t have the stack shell and if it’s ok they replace it with chips. She stated that the truck came this morning and they did have the hard shells but nobody has stocked the order. So instead of getting the shells from the back it was easier for her to just slap some chips on there. My wife’s behind me and asks for three hard tacos and was told there’s also no hard tacos so my wife just didn’t order anything because she didn’t like their attitude and bad vibe so she decided not to eat there. As I’m walking around to the sauce bar there was NO SAUCE!!! So I asked her about the sauce and she said someone just hasn’t gotten to it and to give them a few minutes, so after about 15 mins my slacker is cold and still no sauce so I decide to leave as I’m hearing an Uber delivery guy complaining that he has been there for 20 mins and nobody has made his order yet. I will NEVER return to Moes in Wallingford because they have very bad service that starts with management and the very disrespectful people he or she hires. I’m sorry to say it but these do not look like clean people they all have poor hygiene and are serving your food and who knows if they do or do not have hepatitis A-B or C and judging by their behavior I’m sure they will spit in your queso with no remorse.
Just got food on Friday from moss here in Newport news va and there was a rock in my food which hurt my tooth and gums. I emailed the store but no one has gotten back to me or anything!!
I hate it when you send me an email about a special and then you go to restaurant they don’t honor it. So stop send me email please, unless you can have your store to honor the special, I won’t be going back to Moe’s Retaurant.
Hi my name is Sean I worked for moes in Clermont fla the gm mananger was horrible she miss treated me and rip me off on tips I never got she did not treat employees right I left the company in jan22022 and the mananger Shelly was very mean and wrong they ow me money from tips and they won’t give them to me so I hired an attorney to take it to court moe is not a good company to work with but I’m shure not all moes are the same but this moes is horrible to work for they can’t hold down employees for there life love to talk to the owner of this company to let them no how we feel about it.
My name is jassmen hall I worked for moes about three months and have had a horrible experience the staff never seems to have enough members because they are racist and don’t get me started on the management team they care less and shows favorite on team members. My check always seems to get shorter each time I get paid when I worked all the hours and even worked on my off days yesterday was my last check from moes and I called the manager about how they messed my check up again he didn’t care and Hung up in my face when I called back he said that he would have be arrested if u step foot at moes again . Not to mention when I clock in they cut my hours short and didn’t notice and said I never clocked in when they literally saw me do it . Moes are a bad name and horrible place to work and eat something needs to change . They also didn’t care if my back was bothering me because they over worked me and never care for me to get a break they should be shut down . I worked at moes located at Bloomsburg pa near there Walmart . I want answers and I want my money .
I worked at the Moes located: 4635 High Pointe Blvd, Harrisburg, PA 17111 back over the summer and for the most part enjoyed it. Things started getting pretty stressful for the managers in August due to people quitting so therefore, not enough staff. Eventually our General Manager, Marc Hall, ended up quitting which led to one of the managers, Rickey Brinton, becoming the new GM. Well that only lasted a week, then he also quit. These events led to the store having to temporarily close. A few of my friends were contacted in regards to when they could be put back on the schedule again, but I was not contacted by anyone. The store then reopened a week later with a brand new staff and nothing was said to me or my friends. At this point we were over it, so we just wanted our checks and our monthly tips for the month of August. Some of us got our last checks, but some did not. None of us received our tips for the month of August and it is now December. At some point in September I went to the restaurant to speak with the manager about it and she gave me attitude and stated “You were never gonna get that money.” She told me that we either “quit or were fired.” None of us said anything about quitting, submitted a 2 weeks, or were told we were let go. The manager’s name is Kelly (not sure her last name.) Also when I refused to give her my name she told me to never come back into the restaurant.
I’ve been trying to contact your Oceanside location for two days to schedule a catering order for next week, and I end on hold for several minutes and then end up getting disconnected. It’s not a huge order, but it is for 20 people. I was in the food service industry for years and know people don’t want to be put on hold when it comes to setting up and group function. If it was my establishment, I’d like to know. Try calling and see what the response is. Thank you
you all maybe need to do Undercover Boss or something because your management across the country seems to lack integrity and manners
Store Manager at Glenmont, NY is racist
Your Corp phone number is not working . We did the fire clean up for your Wellington FL location we have not been paid over 90 days Joel 561-767-0145
You’ve got a gentleman here at Moe’s in the westborough Massachusetts location off of route 9, I don’t know what his deal is but every time I go in here I tell him what I want and then he begins to throw stuff together like he tosses the rice on and I didn’t even want the type of rice he’s in a race for I don’t know what but it’s pretty annoying. And not to mention I was just there 10 minutes ago went in to use the bathroom, and it couldn’t have been dirtier.
Cortland moes has the worst management I’ve ever seen me and my husband worked there and Management doesn’t run nothing the assistant manager(amber) does she fired my hubs and when it had nothing to do with work we were buying a car from her and couldn’t make one pay bc we had to take our dog in for cancer surgery and she fried him told him that now he doesn’t have job and that she was taking the car back took the car out our drive way well we were sleeping and says she wants the keys but won’t give us our money her reason she said she’s talking the car is bc he doesn’t have job anymore and in that sentence fired him and I would like something done about it and idk how he’s suppose to get union not bc he couldnt even put in a 2week bc she fired him for not work relatable reason
Worst place ever! I ate at Moe’s for the first time ever and asked to have my order customized and they didn’t do anything I asked for and forgot half the stuff. The staff were more into their phones instead of making sure our order is correct. This was the location at the bloomsburg pa one also. Never again will i return.
Your Moe’s branch located at 5510 A, TN-153, Hixson, TN 37343, has a posted time of 11am-8am but they’re locking the doors and closing down at 7pm. I’ve come here two evenings consecutively and they were not open in accordance with Google and the posted time. Not cool.
Went to our local Moe’s in Port Charlotte. We ordered our lunch and at the resister I inquired if Moe’s offered a senior discount. A man – maybe the manager yell from the middle of the store “Lady, if we gave every old person a free drink, we would go out of business”. Frankly, this was rude, loud and insensitive to say the least. You only get ONE chance to make a first impression. He failed. We won’t be back!
Good afternoon. I’ve gone to Moes located on central ave in south Colonie NY. I’ve called for a manager and received a different phone number. Where I received a voicemail. I have left a number to be reached at.
I’m Trying to rectify a matter without having to escalate it further.
Yesterday, October 23,2021, around 5pm my husband placed an order and Paid with his credit card on line.
When he went to pick up the order the door was locked and an employee of Moe’s finally came to door saying ordered not filled for being closed. My husband asked for a refund and was denied. We are trying to rectify this and receive a refund without having to advance this further.
Is there someone here that can help resolve or provide a number I can so we don’t have to take this theft of services charge higher.
I have been eating at Moe’e in Pewaukee, WI for years. We ate there today and the Queso was extremely watered down. The garbage was overflowing. The dining room had not been cleaned in a while. The most questionable thing is that when we went to toss our trash, they had a sign asking for customers to return their nacho bowls for reuse. Are you kidding me? It made me want to puke! We are (1) in the middle of a pandemic and (2) that is not allowed in any restaurant by the Board of Health!
Your Moes restaurant in Toms River NJ has the worst management I’ve ever been involved with. They are so use to kids working there they try to talk to all the employees like children. I quit and they told me I can’t pick my check up until after 4pm. Where do they do that type of checking at. Never in my life have I ever heard of that!
Moes used to be a favorite of our chess club and we personally ate there twice a week for years. Somehow the managers have ruined it. The Merrimon Ave Moe’s does not serve their taco salads in fried taco bowls, they have removed the quinoa and many other favorites from the menu and the salsa bar has only 3-4 different options. We want to have different menu items to choose from because we visit a lot instead of being forced to choose the same old items repeatedly. We have stopped going there except very occasionally. And apparently have many others because it is no longer crowded when we go. Why ruin a good thing?
I will never eat from your restaurant again. The food is poor quality. The consistency is all over the place. The customer service is worse than the food, especially in the Windsor CT store. I ordered through Grub Hub and added a note that was not followed. When I tried to call the store to inquire, there was no answer after multiple attempts. So upon my 5th call back to the number I pressed the option to speak to catering. When your representative Kyle answered I tried to ask him about my order and he told me I would have to talk to the store. So I asked him if he could transfer me and he told me the phone system was not that advanced. So I explained to him I had tried several times and no one was answering and that I wanted to make sure the note I added online was understood so I would get what I was trying to order. He told me that they were probably busy. I asked him how I could make sure my order would be done correctly and he said well I guess we’ll cross that bridge when we come to it. So I let him know that I had in fact received my order already and it was not correct so I had wanted to call and verify that the add on came over correctly before I complained that the order was wrong. Kyle asked why didn’t you say that fro. The beginning and asked me why I had an attitude. I told him I didn’t but just wanted to speak to someone and let them know my order was not correct. Then I asked him why he had an attitude and asked where was his customer service. He said he’s not in customer service he’s in catering. Well then I did get an attitude and I had a few choice words for Kyle as he did for me as well. I am so disgusted with the service and quality of the food. I will never order from or eat at your restaurant again.
I was really upset going to the Mo’s in Lincoln city Oregon I went to talk to the manager and he was no help at all, I inform him that I was upset and he told me to leave so I will never be coming back!
You may want to tell your Manager in the Cortland NY restaurant to take some Windex and clean al of the glass doors. They are filthy and not clean at all. Greasy handprints all over. Looks as though they have not been wiped in years. Not a good impression for a restaurant. The food was good and staff were Friendly though.
Moe’s Moo Moo was skimpy today. Seniors do not need much food but they do expect a healthy choice. Less chips but more vegetables would be appreciated.
Your Manager at the Moe’s in Springfield New Jersey is terrible, unprofessional, rude and disrespectful. Spoke to me with no respect. My son has been working for the store 2 weeks and no pay. Answer, is blaming on someone else and telling me you’ll son will get pay get over it! One upset, customer, and mother of an employee.
My husband and I decided to go to Moe’s in Wesley Chapel, FL tonight. We were so disappointed. First, no one said hello or welcome to Moe’s. Then the register scanner didn’t work for customer rewards. The employee behind the register did not have an answer. The manager was out of the store to help. The lobby was a mess. Garbage cans we over flowing. Seats and tables were dirty. Six workers behind the counter with no customers. Needless to say, we won’t be going back. What is really disturbing is these kind of workers will get $15 an hour one day when the minimum wage changes. What is happening in our country?
Moe’s Grill in Groton CT. Is full of Horse flies, I repeat the restaurant has flies all over the food I came ho.e with a friend stuck in my food says a friend of mine. I went there to see for myself, well not only do the have a infestation of flies the Manager is rude disrespectful and ghetto!!.
When asked for corporate office she gave my wife a fake email to her district manager. Help us please, she needs to either be retrained or fired.
Moe’s in Durham NC off Durham Chapel Hill Rd, Sunday June 27. 1:39pm. Sat at dirty table, was not asked what kind of chicken on my taco she placed what ever she grabbed. My grandson ordered first she grabbed a soft shell placed it in the warmer when he said hard shell she placed it back in the bag. I ordered soft shell and used that one. They did not great anyone in the way Moe’s greets people when they come in.
Very disappointed in this restaurant. We come here once in awhile and never seen anything like this
Mo’s after 12 years of perfection – tonight
Glen Cove Road Greenvale, NY was a night mare.
The talent always there wasn’t in the store. Now the cashier is like a person you would find in a grocery store.
Two dinners always, we ask after seated for water cup – he says we don’t have, instead of saying – water bottle we sell now- he was like your not getting a cup.
Oh then we wanted an extra cookie & drink we purchased.
The system isn’t right – take out takes over the production line – while customers are lined up editing over (us) 20 minutes just to begin order !
Not right – the staff isn’t friendly – they are like what you want – not the polite staff like earlier.
From #1 store in region it must be lower now rated.
Dirty taco is more fun – has good staff service and food is well prepared.
Completion is here – watch I know – been on Wall Street for 45 years. Seen the best come and finish.
Training – ghost shopping makes a difference.
Best you contact this franchisee – it’s very much in need of watching.
Thank you
Steven Levine
Brookville New York 11565
516 728 4355
Moe’s used to be my favorite place to eat. We would eat there about 4 times per week. They got rid of ground beef so now I don’t go there at all. Super upset but they don’t care
Went to Moe’s on Airport Road in Arden, NC, on the afternoon of 2/23/21. A young female employee standing behind the person making my burrito pulled down her mask, blew her nose on a paper hand towel, examined the contents, wadded the towel up and threw it away. Without changing her gloves, she turned and proceeded to assemble a burrito. I came close to leaving without my food. I am still sickened by it and will not return to Moe’s.
Visited Moes in Auburn Alabama on Saturday, Sept. 05, 2020 around 6pm…As i went to place my order the girl (I think her name was Bre) made a comment to me, that i needed to pull my mask up over my nose. My mask was right below the nose so i could breath…As she spoke to me, I said well yours is below your nose, so you don’t need to say anything to me. This girl was so rude to me and my girlfriend..As i went to move forward to pay for my purchase, i heard her tell 3 other employees that you couldnt fix stupid, in which she directed that toward me. This girl was so rude. I then told her that their were people eating their that didnt even have a mask on. She wasnt even concerned about that. I proceed to ask for the manager, and told him how rude she was and the comment that she directed toward me…He did mention to me about the mask, I told him that no one and i mean no one has said a word to me in this town, in any store about wearing a mask right below the nose. He assured me that he would take care of this matter. He then direted Bre to come to his office…He never apolgized to me and my girlfriend. I then left the store..I assure you that word can get around quickly about rude employees…I assure you that I will not be back into moes with someone as Bre making a smart remark to me. If this is the kind of employees that Moes keep, then you wont last long..
On Monday, 06/15/20 we placed an order from Moe’s in Glastonbury, CT on line for 2 burritos. After the fact, we found out they apparently use Postmates to process all orders. And, the Moe’s web site advertises Moe’s Monday $6.99 burritos. It also indicates that the price/receipt will be properly adjusted to reflect the $6.99 for each burrito. However, POSTMATES/MOES CHARGED US FULL PRICE. We did not know that until the order was placed and they sent the bill/receipt…our bill came to $20.80 ($9.29 + $10.09 plus tax)!! And, they even failed to include the salsa we ordered! I have been in contact with a “General Manager”, Andrew Carr, on several occasions since then about this and he has been all talk. As of today, nothing concrete! Very disappointed in your company.
Please put a Moes in Cleburne TX
Servers and Manager did not wear masks at 1450 E Barrett Pwy in Kennesaw Ga .Ask the Manager why no masks and she they could not talk through the masks .
Lame . Manager does not care about the welfare of their employees or Customers.
Won’t be back .
My boyfriend and I love eating Moes. But today he ordered a homewrecker as he normally gets, and while taking a bite of his burrito an extremely long peace of hair streamed out of the burrito. Now in normal circumstances I would just shake my head in disgust, but in this particular situation with the dangers of COVID-19, I am now extremely worried about the health of my boyfriend and in awe of the lack of safety measures that are NOT being taken serious in this particular franchise. Because not only was there a hair in food but also the staff were near the food with mask below their chins and not actually covering there mouths and nose. I am in hopes that someone will reach out to me to somehow reassure me that this will never happen again and pray to God that my boyfriend maintains his health!
My comment is more of a note to Management regarding employee safety. I have a child that works for Moe’s and have heard too many stories and now seen firsthand when our child came home from work with burns on his/her hand from fryer grease. Being a Manager in a Logistics Field I am completely astonished by the lack of information and safeguards being applied in your workplace. My child is too fearful of reporting an injury because he/she has been there for quite a while and needs the income while also a full-time college student and has also been considered for a “Manager Trainee”. I have explained to him/her employee’s rights and OSHA Workplace Safety and it would seem there is no emphasis on explaining to employees their rights, as well as also ENFORCING workplace safety practices such as protective clothing (gloves, aprons and or face shields) when working around the grease fryer. While I recognize and understand in a Part-Time driven employee base business that typically sees employees of a younger and less conscious generation, I feel it is also imperative Managers/Supervisors ENFORCE protective measures before more serious injuries occur. As a Manager in a field which has it’s share of dangers and potential for employee injury, I have seen my share of employees who are injured do to poor choices who attempt to litigate the company as a responsible party, so we take countless measures including regular training and Supervisory involvement to ensure our Corporate Safety practices are being maintained. We owe this to our employees. I encourage you to take a deep dive into the safe practices as I am quite confident this local establishment is quite likely a typical scenario seen across your company at many of your franchises. I hope this message is received as one of concern for your employees as well as for your corporate quality and safety team as well. Thank you for your time.
Ordered 2 bowls of chicken and steak mix on each Bowl I literally got 5 small cube steak in 5 small cubes of chicken and then was charged extra for extra meat when I called and tried to resolve the situation somebody got on the phone and had absolutely no idea what was going on and was totally and absolutely unprofessional about the whole situation I refused to talk anymore and now am writing this message which will be followed up tomorrow by a phone call this is totally unacceptable ..Then to top it all off she still didn’t honor your military discount I live 25 minutes away from this Moe’s and was not about to turn around and waste gas to drive back up there . I demanded a full refund and told her to remake my order and was totally ignored . Totally unprofessional. And I will Never go back to that Moe’s in Orange city ever again nor will any of my friends or family ..
No more mushrooms? Are you nuts? Moes was one of the few places that vegans and vegetarians can eat real vegan! Vegans are growing and you are stupid to ignore that! Don’t need as much? Order less! If you don’t then you have lost at least two weekly customers. Dummas move. Dummass.
I was charged for two kids meals that should have been free, I ordered online
Super bad experience do to all week moe Monday at Stuart fl store. Bought 2 home wreckers got asked by daughter to get one more and she sent me web ad for all week now Monday. I showed the lady that made the food, she seemed unhappy and did discount one 3rd and said it did not apply to 1st and 2nd burrito. I may not return to moes do to this.
Why did y’all change your online ordering app? New app sucks as it doesn’t include all items offered so have to go to store & wait in long line. OK if you’re young or don’t have back problems. I love Moe’s; just hate new online ordering app.
Missing 2 items from an order that was delivered. When called the store, was told they don’t get involved with delivery issues even if it was Moes that forgot to bag the missing items, they would not deliver the missing items or refund but told to take it up with their delivery contractors Store#102583
menu does not allow choices and the phone system does not work, Moes in Victor, NY