Where is Midway Chevrolet Corporate office Headquarters

T.J. - April 26, 2022

WHILE I AM WRITING THIS COMMENT IAM CURRENTLY ON HOLD WITH YOUR PARTS DEPARTMENT FOR WELL OVER 20 MINUTES. ALSO I HAVE YET TO ACTUALLY TALK WITH A PARTS COUNTER EMPLOYEE DUE TO THE FACT YOU CANT GET A SINGLE WORD IN CAUSE THEY ASNWER THE PHONE AND SAY ( PARTS HOLD) AND IMMEDIATELY PUT YOU ON HOLD INSTEAD OF ASKING IF YOU MIND BE PLACED ON HOLD. THEN AFTER WAITING 20 MINUTES SOMEONE PICKS UP AND SAYS ( PARTS HOLD) AND IMMEDIATELY PUT BACK ON HOLD AGAIN AT THIS MOMENT ITS BEEN 30 MINUTES AND STILL KNOWONE HAS PICKED UP STILL LISTENING TO THE 80’S MUSIC ON THE HOLD LINE. MY COMPANY JUST AQUIRED A TRUCKING BUSINESS HERE IN WICKENBURG AND WE THOUGHT YOUR FACILIITY WOULD BE OUR GO TO FOR ISUZU PARTS AS WELL AS OUR 15 FLEET DURMAX DIESELS. BASED ON THE CUSTOMER SERVICE (OR LACK THERE OF) I STRONGLY SUGGEST WHOEVER IS IN CHARGE OF THE PARTS DEPARTMENT REALLY CONSIDERS SOME TELEPHONE SKILLS TRAINING FOR YOUR PARTS STAFF . (BY THE WAY STILL WAITING ON HOLD) IN THIS DAY AND AGE OF CUSTOMER SERVICE YOU AND YOUR STAFF MUSTG BE ON THERE A GAME OTHERWISE YOU WILL LOOSE BUSINESS TO YOUR COMPETITORS. WELL I AM DONE WITH MY 2 CENTS AND WISH YOU ALL THE BEST. BUT IT SEEMS YOUR STAFF IS NOT INTRESTED IN MY COMPANIES BUSINESS AND WE WILL FIND SOMEONE ELSE TO SERVICE OUR FLEET.