Where is Midas Corporate office Headquarters
Midas Headquarters Address and Contact
Midas Headquarters Location & Directions
Midas Headquarters Executive Team
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Name |
Title |
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Alan Feldman |
President & CEO |
About Midas, History and Headquarters Information
The company was founded in the year 1956. The company has been currently active for more than 63 years now. The founder of this company is Nate H. Sherman. The company was initially started by opening its first store in Macon, Georgia. The company had around 426 locations by 1966. In the year 1972, the company was bought by IC Industries and renamed itself to Whitman Corporation. Besides mufflers, Midas also began to provide brake services to its customers in 1979. In 2012, Midas was acquired by the TBC Corporation and was taken as a private company. Currently, Midas has around 2500 locations across the whole world. Headquarters: 4280 Professional Center Drive, Palm Beach Gardens, FL 33410, USA.
Midas is an American company which mainly focuses on providing the best automotive services to its clients and customers. The company has around 1000 employees working under it. The company has Alan Feldman as its current President and CEO. As of 2011, the revenue generated by the company was around $183.6 million.
Midas provides its services on various types of automotive services which include suspension, tires, brake services, batteries, exhaust, air conditioning and many other types of maintenance services as well.
Midas Headquarters Photos
If you Would like to call me directly. My phone number is area code (636)4 66–1564.
I have photos from the Midas shop in O’Fallon Missouri that showed the balancing tire machine that it was so out of balance, and I also have a picture of the tire that was put on backwards. I also had to get brand new Lugnuts because they were stripping because it was out of balance so bad.
If I can’t get a hold of the store manager, Tim, I would like a phone number for the district manager for that store.
I took my car in to get four new tires put on, at the Midas in St. Peter’s, Mo. after installing
I had a lot of shaking from the steering wheel, took it to the Midas shop in O’Fallon Missouri, where I live and was told that the tires were so out of balance, they couldn’t believe it. Also, they put my left tire on backwards, which was stripping my lug nuts out and I could’ve had a serious accident. I have tried to call and talked to the store manager. They say his name is (Tim,) but when I call for some reason, he seems always too busy to talk to me. I have spoken to somebody named Brett, He told me whoever installed the tires no longer works for the company. gh I’m going up to the shop Friday to find him (Tim)and speak to him in person about the matter. I would like my money back on the install of the tires because I had to pay the Midas and O’Fallon, Mo., $180 to fix the mess that’s a Midas and St. Peters Mo. made.
Formal Complaint Regarding Engine Damage
I am writing to formally express my deep dissatisfaction and frustration with the service provided at one of your stores, specifically the location at 2500 S. Dairy Ashford Rd, Houston, TX 77077. The purpose of this correspondence is to bring to your attention the significant damage that occurred to my 2011 Toyota Camry’s engine during a recent routine maintenance visit.
On October 20, 2023, I brought my vehicle to the mentioned Midas location, explaining that I was experiencing issues with the check engine and traction lights, issues that had been previously addressed a few weeks prior. The head manager, Steven, recommended the replacement of the radiator fan and radiator, assuring me that this would resolve the problems.
Upon receiving my vehicle post-service, I immediately noticed issues with the engine performance. Subsequent inspection at another Midas location in Tulsa, OK, revealed that negligence on the part of your staff during the maintenance process led to severe damage to my car’s engine. Legal action will be taken, this is unacceptable and clearly not how a business of your statue should be conducting business.
Enjoy the story:
Chevy S10 pickup 2.2L – 5 speed
Torrington CT – Midas
11/3/23
Brought to Midas in Torrington for crank but no start issue.
Resolved issue by replacing two relays.
11/8/23
Brought to Midas in Torrington for stiff gear issue. (Hard to get into gear)
Tech stated transmission fluid was a grey color, indicated to me that a transmission flush would help resolve the issue.
Flush and fill performed with VV326 ATF automatic transmission fluid.
Next day, Truck had crank no start issue again. Towed to Midas where they also noticed it was stiff getting into gear again.
Midas was unable to find root of issues. Towed to another garage.
11/17/23
Other garage
Fuel pump replaced
Clutch master cylinder replaced
Resolved all issues.
12/4/23
Towed back to other garage for Clutch and stiff gear issue
Technician pulled transmission to find red transmission fluid all over clutch. Burned out the clutch.
Work done: Clutch, pressure plate, resurface flywheel, throw out bearing, slave cylinder replaced. Technician installed synchromesh manual transmission fluid which the vehicle requires.
In conclusion, changing the clutch master cylinder and changing the fuel pump would have resolved all the issues if it was not for Midas using the wrong transmission fluid.
Using automatic transmission fluid in a manual transmission can result in issues and possibly lead to transmission failure.
Midas should be responsible for their mistake / error in their service.
Amount that should be paid by Midas:
$170 for their fluid flush
$204 clutch kit
$37 synchromesh fluid
$587 Labor hours
Total $998
Had a bad experience at Midas in Glendale, Arizona. I brought my jeep in for an oil change and they found an substantial leak in my radiator seal, so they supposedly replaced it with a new one, but the whole thing blew when I was driving. Took the vehicle back to the shop the following day and found out I had to get a whole new engine. I said yes to the engine cause he sounded sure of himself and his workers so I had them work on refurbishing the old engine. So fast forward they were test driving the jeep and they messed up the transmission.. so then they had to take it to a transmission shop and then after getting it from there took it back and continued working on the engine. As soon as I received the car back from them I noticed items were missing out my car, from 300 dollar headphones to some scrap change I just keep about. They don’t know what happened to them. I then presume to drive the car on the highway after leaving the lot and my check engine light starts flashing and I turn around to take it back to the shop. Apparently they didn’t know what was wrong or did but just didn’t want to spend anymore money on a problem they caused. So I continue to drive a messed up can’t go over 65 on the highway car. I finally take the car back and they say the warranty won’t cover it cause the shop that did the oil change put the wrong oil inside and I have to come out of pocket to pay for the repairs that they didn’t even fix in the first place. If the corporate office sees this. You should throw that shop away and get a whole new crew and shop. Cause they tarnished what I thought Midas was all about.
I was charged for work that was never done ended up damage to the rotors and sensor damage to my BMW 2022 I was told that I was going to be issued a refund to no avail still waiting more then a month later I did not ask for damages just a refund for that work I was charged for that was never even done MS Parras 210-***-**** store 5820 invoice #0037382 I was told several times by the district manager the check is on the way and no one can say when or if it was done it took an instant to charge my card over the phone now its an issue to reimbursed should I contact BBB looking for advice here please
I was charged for work that was never done ended up damage to the rotors and sensor damage to my BMW 2022 I was told that I was going to be issued a refund to no avail still waiting more then a month later I did not ask for damages just a refund for that work I was charged for that was never even done MS Parras 210-***-**** store 5820 invoice #0037382 I was told several times by the district manager the check is on the way and no one can say when or if it was done it took an instant to charge my card over the phone now its an issue to reimbursed should I contact BBB looking for advice here please
Sam in Marlton NJ is terrific. He really made sure my car was fixed perfectly and satisfying my concerns. He really went above and beyond. Pruitt, the mechanic did a good job fixing the car and got everything done in one day. My thanks to both of them. Great service.
Hi my name is George Garcia and I’m a former employee of Midas I work at work at Ogden store 220 Washington and well it’s been 4 months and there was a error with my paycheck and it still has not been paid and I keep telling my supervisor keep asking everybody and nobody cares about anything I mean it’s been 4 months and I have not received my check I don’t know who to call so I’m going to start advertising Twitter I’m going to start putting everywhere Facebook and well maybe I can get you guys attention cuz I think that’s the worst thing they could do to anybody that I mean I worked you know for it it’s not like I just sat down and stuff anyways that’s what I need help with so I should go see a 385-333 6960 help please
Good morning. I am trying to reach the CEO of Midas in regards to the poor service, lies and untruths perpetrated by the Midas in Thunder Bay, Ontario. The owner is Rob. My vehicle has been there for a month. The parts came in on Monday , finally. I was told they would get my hummer in asap to get the work done. I call Tuesday and am told it will get in today. Umm. That didn’t happen. I call back Wednesday and am told the mechanic will be bringing it in this afternoon as he has been off work. Ugh. Ok. Then I’m told it will be ready Saturday afternoon. Yeah. I’m so glad as they knew I need my vehicle for Tuesday October 24, 2023. I drive by and it’s not in the bay. I’m getting worried but they did say they will work on it today, (Wednesday), so I let it go. Then on Friday I received a phone call and am told they can’t get the hummer started and haven’t been able to for a few days. WHAT. You are just telling me this now. Why hasn’t it been brought into your bay to diagnose the issue. It ran when I dropped it off. It ran when for the last month you moved it all over your parking lot. Now it doesn’t run. And you just leave it stranded in your parking lot, all the while lying to me and telling me you will be working on it. So then on Friday I’m told they will get it into the bay and find out what’s wrong g with it. I drive by Friday evening. Guess what it’s still where it was in the parking lot. I drive over Saturday morning. And yup. It’s still in the parking lot. I go in and I am very frustrated and disheartened as I trusted what they were telling me. I’m told they can’t move it. It’s dead. They need to two it into a bay. I say. Well then do it. Why wasn’t that done on Tuesday Wednesday Thursday or Friday. Why would you just leave it. You know I need my vehicle. You know you told me you would be working on it. All the parts are in ($5,000) and you just string me along and do nothing. Shame on you. I tell them to contact Rob. Rob is aware of the situation but has yet to call me or contact me. So frustrated and upset. I’m told then. There is no room in the bay. We just took in an oil change. I said. What the hell. Mine should be in there. I’ve been waiting a month. Now I’m screwed again as you aren’t even working on it. If you don’t want to fix it. Just say so. But quit lying. Ugh. So once again I am told it will go in today (Saturday)as soon as the bay is open. I drive by Saturday evening. It’s still where it was. So another lie. Today is Sunday. I drive over there and it’s in the same spot. Never moved. I go see my hummer. And of course the arrogance of this shop. They did not even lock the doors. It was wide open. How is Rob even allowed a franchise. How can they say they will do the work and then not. How can they lie and get away with it. How can they treat my vehicle with such disrespect and arrogance by not even locking it !!! The estimated cost to have my hummer fixed is $5,000. I agreed to this a month ago. So why would they treat me like crap. Why so many lies and scams? I have pics of my vehicle in the parking lot every time they told me it will be brought in. Please investigate this Midas franchise on memorial avenue in Thunder Bay Ontario Canada. Please find out why I am being lied too and my vehicle has had no work done on it. I need my vehicle and now I am screwed as they have done nothing.
Please respond
Thank you
Debra Maki
122 Sapphire Drive
Thunder Bay Ontario Canada
P7G1A8
8076337438
I have also write. A scathing review on the Midas Thunder Bay site and on Yelp
Absolutely the worst service station ever. The managers and technicians are absolutely horrible. They rock and sock you with charges and then you go back and back because never done correctly. The managers don’t know what end is up!
I had originally brought my car in due to a tire flat light on and when they inspected tires all were okay after a week tire light came one again and bought it back again, again they said no problem if happens again they will shave down rim and seal tire that was showing low pressure. I brought the car in for other services equating to over $1500.0.00 and had numerous problems with the repairs. After finally taking care off the original services they said that more was wrong with car and had to do a degreasing of underside of car to see where an additional oil leak was coming from and that they would shave down tire rim and seal when doing the degreasing. I picked up the car and asked if they completed all services and they said yes and sealed the tire well but only charged me for the degreasing. I was to bring the car back in a couple days to see exactly where the leak was coming from after the degreasing. Brought the car back and they gave pricing for a new oil pan which they then called and said they didn’t feel comfortable doing repair since the car was older and things could go wrong and more costs could incur. Manager said to just put oil in once a month and would be good. Pretty unbelievable!!! In the interim of starting all these services and tire checks I had a full spare tire in trunk bought previously for a different tire that went flat and as it turned out was the rim, so I kept the new tire as a spare in case ever needed. When this was all said and done about 3 weeks after the degreasing was completed my washer fluid light came on and I looked in trunk for some washer fluid and guess what…..my new full spare was gone!!! I called Midas and told them right away that they forgot to put my tire back in the trunk and they told me they would have to look at tape to see if this was in case true…or I guess I fabricated the whole thing. As it turns out the Regional manager Dom called to tell me that he went through all the video and not once in the 15 visits that I brought my car in and back and back again ever went into the trunk therefore I am out a $160.00 brand new tire because there mechanics forgot to put it back in my trunk and he can not find video to show the tire was there. This is the most preposterous phone call I had with any retailer ever!!! I asked the regional manger to have the owner call me and he said that will never happen! MY ADVICE TO ALL IN CHERRY HILL AND SURROUNDING AREA OF THIS MIDAS ON ROUTE 70, MARLTON NJ IS STAY AWAY!!!!!!!! I will be calling the TV station to see if they will take this story live. Maybe they can find the video, account, tire!!!! STAY AWAY FROM MIDAS STORES IN GENERAL NO ONE SHOULD BE TREATED THIS WAY EVER!!!! If you read reviews on the corporate website you will see I am not alone!
Midas offered invalid discounts on oil changes.
Very Bad Workmanship!
I called Midas for an appointment to get my Struts fixed. I was told it would be a fair price. Now I was shown more problems. I only knew I needed Struts. Now, I get a load of extras. I now can’t afford this outrageous price. I have a 2005 Hyundai Elantra GLS. Not a 2015. Big difference. No Estimated were written with Price & Labor. $3,500 later. I need many coupons to save me. This would be the First/Last time I will use Midas. I can’t afford this. I need help. You should make sure each customer is satisfied with pricing before they pull the entire front end apart. I want my old parts back. You can keep this outrageous price. I never did this to anyone. Now Midas will be a First. Email me ASAP. I NEED HELP TO PAY THIS OUTRAGEOUS PRICE. THANK YOU. YOUR CONCERNS ARE GREATLY APPRECIATED.
GAYLE!
This is in Miami, FL. I just read about three other customers. You really have thieves in this Company. You can be shut down immediately. Do you know what is being done? You better have your Management go to all Midas Stores within the area.
Took my 2003 Chevy Malibu to Midas in Oak Lawn, IL for a gas gauge that wasn’t working. I was quoted 1,562.57. I thought it was very high and took it someplace else for another quote. Midas wanted 660.99 for a fuel pump assembly. New place charged 360.00. Midas wanted 260.99 for fuel tank straps which weren’t needed and 48.99 for a locking ring which came with the assembly. Labor was 591.60. My total at new place was 778.85 compared to 1,562.57 at Midas. I’ve been taking my car to Midas for about 10 years. Since the new owners took over it is certainly NOT the same. They lost business for 4 cars in the family. Please don’t rip people off to this extend
They rotated my tires on Wednesday 6/15/23 and I found a screw in right rear and lug nut missing.
RELIABLE BRAKES SERVICES AND A PROFESSIONAL TEAM
RELIABLE BRAKES SERVICES AND A PROFESSIONAL TEAM.
I had routine service performed on my vehicle in July 2022. The same day I received my vehicle back, the problem was further escalated. This after I spent well over $4,700 to have the car repaired according to “their” suggestions. My vehicle was towed back to the Midas shop located on rivergate parkway in Nashville. We’re now in a NEW YEAR and my vehicle has not had ANY work done on it . I was told that I needed to probably pay an additional $2,600. “I REFUSE TO PAY ANY MORE MONEY “ , when in all actuality what I did pay was cash and even gave each attending mechanic a $50 cash tip assuming my car was repaired. The above referenced Midas shop has had possession of my vehicle for well over 5 months and that’s totally unacceptable. The money I paid to have my vehicle serviced was money that I could have just went and bought a brand new motor for ! “I DON’T WANT TO KICK UP ANY DUST, I JUST WANT MY VEHICLE REPAIRED AS I MORE THAN PAID TO HAVE IT RUNNING THE WAY IT WAS WHEN I TOOK IT TO THEM. Further, the ONLY contact with this company about my vehicle is my having to call to inquire. “NO ONE HAS EVER TOOK THE LIBERTY TO MAKE CONTACT WITH ME FROM THIS ESTABLISHMENT.
I appreciate any and all time, attention, consideration and help you’re able to provide me in this urgent matter.
RESPECTFULLY SUBMITTED
JOHN SMITH
423-603-5784
615-491-2991
I am in Cincinnati Ohio I went in mind to get my car fixed and came back with my airbag blow they found that it was a recall on the emblems and they said wires were switched around so they said they are not going to repair my airbag which I cannot afford I don’t know what to do and the guy talked to me like I was crap so I just said I get a lawyer even though I can’t afford one is it anything or anybody you know that could help me I am in Cincinnati Ohio thank you
Vehicle brought in on a scheduled appt for an alignment and a starting issue. It has been 7 days and my car has been sitting at their store..with no call back from store regarding status or even a diagnosis. 7 DAYS..Was unable to travel for Christmas to see family waiting on call..its now 3 days after X-mas…still no response. Unbelievable…
I went to a Midas store in Middletown RI for a noise. The estimate turned out to be $3500 , brakes, tires, wheel bearings. So when Edwin called with the estimate, I explained I live on a fixed budget due to my disability and can’t afford this. He told me there are programs for people like me, and ask how much can i afford monthly. I told him $300. He said he could get me into that price plan. I allowed him to go ahead with the repairs. When picking up my vehicle the paperwork stated I would pay $280 every other Friday. In dealing with Tyler at the front desk he assured me it would be fixed, and noted that on the contract with his initials. After 1 month worth of phone tag, them having me apply for many other programs , and apply for part of the bill from another store as well , leaving me voicemail apologizing for there mistake, here I am still at square one making the same payments that I cannot afford. I called customer relations ( case 4274006) and no one calls back. I feel like this is fraud due to no transparency. The account I am paying on is $7500 when paid off (100% interest) , that’s not a program for someone on a fixed income. They told me one price and it turns out double what I was quoted. I was an employee of Midas at one time , we never treated our customers like this, trickery, kinda like scammers. I called your headquarters and was on hold for an hour then hung up. There has to be a way of fixing this situation so I don’t become financially ruined!!!
I went to you Rochester NH
For a oil change the original bill 88.91 but was charged 177.82. When questioned about price the man easily took the difference off the bill making it 88.91
On receipt it showed he put a 88.91 dollar tip
Is this standard practice?
Hello I’m Anthony Gustafson son and I’m looking for some who can help me find out how he can talk to my dad’s dad is Gary Gustafson
And Gary’s mom had something to do with this company and my dad was supposed to be getting something from some sort of interest or something like that and I’m trying to get some help trying to figure it out
I am amazed that you’ve stayed in business that long with your shop in Middletown ….unprofessionalism
Horrible service and feel I was taken advantage of as a single female traveling out of state with an urgent brake issue. I am from NJ but currently traveling in Washington state. Went to the Bonney Lake Midas for an estimate on front brakes, since I already had them checked and knew I needed front brakes, but the rear brakes are good. They said they would have to charge me $51 if they checked the brakes and I didn’t get the work done there, I don’t know why there isn’t a free brake inspection because it says that there is on the website! They said they would take the charge off and it would be “free” when I had the brake work done. So they come back after looking at my car and said I need front brakes and rotors too, which I accepted. Then they gave me an outrageous estimate for over $700, think it was around $750 (nothing in writing). I said that was very high and I have never paid that much for front brakes before on my car (even with rotors, it should have been under $500). I asked if there was any way to get it lower, since I am far from home in NJ and def couldn’t afford over $700 and they said no. Then they charged me $61 for NOTHING!!! So I paid $61 just for them to say I needed front brakes… which I already knew and said when I walked in!! I intended to have the brake work done there that day, but not at that outrageous price … so even though it says “free brake inspection” promo now, it is not! They even charged me a materials fee when no work was even done on my car! They are a total scam… so disappointed in Midas, they wasted my time & money and they totally took advantage of me knowing I was far from home and in a desperate situation. I have gone to other locations of Midas in the past with no issues ever! But Bonney Lake Midas totally ripped me off this time, do not go there! Total Scam! 👎
I have a 2005 Toyota Scion at the Midas in Iowa City, and they have had it for over 2 weeks! it needed a new clutch. The tech broke a bolt, is what i was told only to find out 2 days later, it was something major! the entire engine was taken to a machine shop almost a week later, because of the balancer! i have been lied to since day 2 of what exactly they did when they “broke a bolt”, and getting the run around on when it will be done. now when i call, they put me on hold for over 10 minutes and never come back to the phone. today i called and the manager Paul answered, as soon as i said my name, he never answered me and i had to hang up! i am to the point Midas will be buying my car! Or i will be contacting my lawyer!
Columbia South Carolina Midas suck
The Midas IM COLUMBIA SOUTH CAROLINA SUCKS MILDWOOD 29205 Bush river they always say book or take 8 hours for oil change
Wow, Everyone needs to contact Consumer Affairs Department in your state, Im not sure, but in Calif., it is the states Bureau of Automotive Repair, file a complaint with your state!! If you do not get cooperation, refund, or repairs done correctly, then take them to court! That is where I am right now. Or we all need to come together and file class action!
I was a employee at the store in Springfield ill and one of the co workers stole my my stream light flash light that cost me 100 bucks
6805 Bander rd, Leon Valley, TX.
On May 19, 2022, My 19 yr old so was told by a mechanic and the lady at the counter that his “engine timing” was off and that the engine was deteriorating. That would cost too much to fix so he needed to buy a new engine for $2100. He then called me and I also talked to the lady and she told me the same thing, tha the engine timing was off and he needed a new engine.
He was given no diagnostic paperwork but charged $84.31 for a diagnostic. He drove the vehicle home and we were able to look under the hood and found that the upper motor mount had a part that was breaking off and vibrating against the metal which was causing the noise near the engine. This part was $60 and was easily found if the “mechanics” would have actually gone inside the hood.
I called again this morning and was told that the “diagnostic” did not have any errors but that the mechanics had a “special” tool that they could listen to the engine and determine that the engine timing was off and that he needed a new engine.
My problem with the whole situation is that my son who is 19yrs old was not only charged for a diagnostic that either wasn’t performed or they just wanted to take advantage of him. He was also going to be charged $2100 for a new engine that he did not need.
I am requested a refund of the diagnostic fee and was promised by the “General Manager” that one was going to be issued. I have attempted several times to contact GM by email and phone calls but he has continually ignored my calls and emails. He did email me at first promising a refund by as of today June 15,2022 we have yet to receive one.
Worst place ever. Paid 2200 for them to lock my engine. Now they refuse to pay even though the dealership said the piece they fixed/connected it to is the cause. Nick calls and tells me they will refund 1100 because My car was misdiagnosed and charged me for something that didn’t need done. He says I can only get this refund That is OWED to me if I don’t sue them for the complete engine. How unprofessional!
Contact me and I tell you what happen. Douglas Smart
I have a complaint about one of your store service
They are the only shop I had doing oil changes for my Honda 2015 6 cylinder since I bought it. At some point they overtightened the oil pan bolt, and put in an oversized bolt. This oversized bolt since it didn’t match the threads of the hole, just ate away at the remaining threads until the oversized oil pan bolt failed, and failed to seal up the oil pan hole, causing oil to leak out. I was lucky and was able to catch the leak before their was engine damage. About 1.5 quarts had leaked out when I got it in to Inver Grove Honda. They had to put in a new oil pan, which cost me about $960. Joseph Stranik the owner would only agree to pay me around $300. I told him to go soak his head that $300 was a ridiculously low figure. He told me I should have had Midas install the oil pan! Like I want these guys working on my car any more after they almost blew up my engine!! I have all my oil changes done at Honda now. Where I know it will be done perfectly. I am suing them in court for the damages. While they usually do a good job, they are unwilling to accept full financial responsibility for their screw ups. I will certainly never bring my cars to them to work on ever again. And if I were you, I would be very careful about having them work on your cars as well. They don’t run a very ethical business in my opinion.
Service: Oil change
I brought my vehicle in to have rear brakes done in Dec of 2021. After two months, my brakes started squeaking again. I brought my vehicle back in and informed Midas that the brakes were still squeaking. They then decided to clean the brakes and said they greased them and that was supposed to fix the problem, we’ll it didn’t. I brought it back and they looked at it and said the couldn’t find anything wrong with the brakes and told me it’s probably brake dust and to take my car to a self service car wash and use the power sprayer to try to spray the brake dust off. That didn’t work. Brought the vehicle back and told them “hey since I have a lifetime warranty, why don’t y’all just change out both sets of brakes?” They said the back are fine we just put them on in Dec. so they changed the front brakes. Car was still squeaking. Brought the vehicle back and told them the brakes was still squeaking and now I’m having to push my pedal damn near to the floor to stop. I told them again to change all four. They did a brake flush instead. That worked for about two or three days. So on April 21st 2022, I returned to Midas again. They then changed the back brakes and charged me 211.00 for labor on the back brakes because they said it was passed the 90 days free labor warranty. I told them well I’ve been telling y’all to change them all before the 90 day expiration on labor charges. I filed a complaint against that branch in Clarksville, TN and requested a refund for the labor charge. Stay tuned for the update!!!!!
Just took my 99 Chrysler 300 for a cooling system fluid exchange. As soon as I left, the A/C was not working. They checked the cooling system and said there was no freon. I advised it worked and has been blowing cold air. They said it was an old car and the compressor quit. They quoted over a thousand dollars for a new compressor, and then said it could be a switch at a cost of $800. I left and said I would bring it back. I checked myself and found a 10 amp fuse was blown. I called store and talked to the new manager who was working his first day and advised what happened. He didn’t seem to care. I guess they train them to rip people off. I am a retired senior and this store is in Greenwood, IN.
What if I know one of your stores has a crack head allowed to work on cars after hours? Bennington Vt.
Vern has Nathan Calef working for him even after grand theft from the store.
Midas is the worst company I will never take my car back there they supposed to fix my right axle and the didn’t but took my money if I get into an accident it would be on Midas and I will be getting a lawyer
Midas in Cincinnati Ohio on Galbraith road is NOT A GOOD SHOP! I had my trick towed there after having a minor accident that caused some damage at tire/steering area. So Paul called me & explained that there was $9500.00 in damages. And right away he wanted me to finance the $9500.00. So I call my insurance company & told them what I was told, the number to Midas & store hours. My insurance company went immediately & got the car. It was taken to a different shop & there was $1900.00 worth of damage. Now that is a HUGE DIFFERENCE BETWEEN $9500.00 & $1900.00. Midas is a complete rip off! Then I had my oil changed there & the filter was cross threaded & all the oil leaked back out & it nearly blew up. Now what is really going on? What kind of folks does Midas hire? How certified are they? Are they even certified? Or is this how Midas trains people?
I have been going to the same store in San Antonio for 12+ years with all my cars, but the store has changed over the last few years. Took in my F150 to fix the motor to my driver seat and was told it would be ~$325. They called me back and said that wasn’t the case and I needed to spend another ~$650. Since they already charged me for the original costs, they had me. I agreed to fix, since I needed the seat to move for my kids to drive the truck. Picked up the truck and there were nasty handprints all over the seat and the side recliner handle piece was broken off. Asked the manager about it and he told me to reach out to the General Manager. A week later, the motor stopped working and I took it in multiple times to fix. After 9 months of a run-around of calling, texting and taking the truck in; they still have not repaired the broken piece or the motor and keep telling me the part is ordered. Midas corporate dispute and customer service teams says they cannot help, since it is a franchise. Not sure why you would want a franchise with the sign “Midas” on the side to treat their customers with such disregard. This is the last straw and they are losing a lot more business because they cannot seem to the repairs right or have the service to just fix their mistakes.
On 01/31/2022 I took all 3 of my vehicles to Midas East Windsor NJ 08520 for oil changes, I was then informed that my 2016 Jeep Compass needed over $1,000.00 worth of front end wheel repairs. Seeking another opinion I took my vehicle to a qualified automotive repair shop which performed the front end wheel inspection and informed me that there was not a single thing or defect with my vehicle.
I am insulted that this Midas shop was trying to sell me on unneeded repairs. Feel like they intended to “Rip me Off”, this is bad business and does not make the Midas corporation a favorable place to do business with. The “BBB” will be notified.
Unsatisfied and very Unprofessional with Midas which has lost all my business with them.
Will also consider closing my credit account with the Midas Corporation.
I went by the Midas, Hermitage, Tn to have my brakes checked! What I heard tge lady at the desk say that I only needed a brake flush for $89.99 so I said OK! Then when the work was done she presented me with $315.34? I asked why $315.34 instead of $89.99 she said she told me it needed brake pads also? I told her she only spoke and pointed to the $89.99! We went round and round until I said I feel they ripped me off! She gave the receipt for the $315.34! I would never take any cars to Midas in the future and will tell everybody who will listen! Do not have them work on your vehicle unless they tell you the bottom line!
Is there in Canada no corporate head office anymore? Please mail me at cfic2018@gmail.com
I have had a horrible experience at the midas in folsom. I took my car in for a diagnostic and they told me the wrong thing and I got what they said was wrong fixed, it still had the same issues so I contacted midas they said go ahead and bring it back in. So I did I got an appointment at 10 am on Wednesday, I got there they said they couldn’t do anything to it for a few hours and said we should drop it off. I let them know I didn’t have a car or anyone to get me so I walked around with my 1 year old twins and 8 year old autistic son thinking a few hours shouldnt be too bad. They didn’t even look at ot till 425 and said the mechanic goes home at 4:30 so we will have to bring it back tomorrow. So we did that again they made an appointment at 10 and didn’t look at ut till 2ish. All this time they had supposedly sent some oil change receipts to my warranty company 3 times with no attachments. We yet again waited till 4:30 and still no call so we called them and said to leave ot there so we did. Saturday was the last straw I called my warranty company and still no email with the attachments so I called midas and asked them to send me the email with the attachment so I can send it to them myself. Waited 3 hours and went and got my car it is now at another automotive shop being worked on as soon as they opened. Horrible customer service! He seamed annoyed I’d call once a day to find out what was going on.
Andry the manager provided an excellent experience the last 2 times I was there. NEWTON, N.J office.
Had resonator changed on my F150 and they overcharged me . After researching with other local shops it would have been $200.00 less .
I have tried to call consumer relation number and kept me on hold for almost an hour and never answered my call ,also sent email to corporate and no answer .
Unprofessional and Unsatisfied with Midas …Never again will I bring my vehicles to Midas .
-The Midas Store in downtown Billings, Mt had a coupon which could be accessed online which offered oil and oil filter changes at discounted rates. However when I called them today for an appointment they indicated they were no longer honoring the coupon which had an expiration date of sometime in October. I specifically was interested in their oil change using 0W-20 synthetic oil for something like about $56.00.
This is a very poor business practice to put an offer out there online and then to refuse to honor it. Somebody should be sued and/or exposed to the Better Business Bureau for this practice or to the local county attorney’s office.
George L. Sorensen
1604 Wembly Place
Billings, Mt. 59102
ph. 406-781-2621
Did anyone ever respond to you? I’m having issues too.
Recently had work done in East Greenbush ny and was charged 500 bucks for labor and no parts! How the world does that justify its self??? I will never be back ever again! I will be calling the office today to talk with someone.
I hope this gets to the right person because I want the assistant Manager Nic Twiss in Thornton Colorado to get the credit he deserves. Most of the time I really can’t give much credibility to Mechanics these days for lots of reasons .
Nic Twiss and his Mechanics got me back on the road with the utmost confidence in one day.
For a couple of days before I noticed my front brakes were grinding slightly, I was in a part of town that I don’t usually travel and begin to wonder where to take my truck to get repaired. Somehow I came across the ad for Midas and decided they were just as good as anybody else. I gave them a call and ask is there any chance I could get my truck in the following day . The person that answered the phone said definitely come on in and I was there before they opened at 7:30 on a Saturday morning. At first, Nic Twiss told me that he was really busy but he would try to get me in. I returned in about four hours and noticed my truck was still sitting in the lot. I talk to Nic and he told me he had called me and there was no answer. I checked my phone and noticed he had called twice to get my OK to do the work. By that time it was noon and he said he would still try to get me in even if he had to stay overtime to get the job done. I don’t think I’ve ever come across a mechanic that told me that!
Normally when you go into a mechanics shop only the service advisor or assistant manager will advise you on your truck status and you cannot even talk to the mechanic. Not only did I talk to Mr. Twiss after the job was done but the mechanic himself came out and did the rundown of my break problem as well as a few other minor details concerning other problems I might have in the future.
Please advise Mr. Twiss that I thought the world of him and his crew. Of course I don’t know how are you doing things at Midas but Mr. Twiss deserves a little bit more for the great job well done.
John Day
16911 E. Warren pl.
Aurora Colorado 80013
720-208-6244
I spent $4300.00 at Midas on 8100 Old Seward HWY Anchorage, AK 99508 on my 97 GMC K1500 z71. All I wanted was brakes bleed and front end rebuilt and alignment and cheap shocks. They quoted me $3500 which was fine but they did not replace away bar bushings or much needed lower a arms. They a arms where so bad that they had to bend the a shock tube to fit. I got it back and just by looking I could tell the alignment was way off the a arms and sway bar bushings not replaced and the brakes went to floor and this is after they replaced new front brakes and new master cylinder. I spoke with person when dropping it off and told them it needed a professional bleeding due to air in the electric anti lock brake controller. So they upped price to $4500 and brakes still went to floor and front end actually worse and my two new front tires wher bald one flat before 50 miles. I’m was so upset I could not deal with them for a bit. This was in April and with that said I have put less than 50 or so miles on truck and I will keep posted on how they correct my issue. So far I have hopes they will be fair and decent and correct there mistakes however large and unprofessional they may have been. With that said I will keep this post updated, along with the many others I have or will write. Thank you.
I’m having problems with Midas I took my car in October 2019midas said I needed a transmission they supposedly put on that cost me $2500.00 this year I had the same problems Midas said I needed a transmissio again I paid another $2400.00 my car is still dousing the same thing that it did the first time I want my money back or an extended warranty on this one $5000.00 almost for same problem I’m 87 years old and I’ve been taken advantage of Please respond My name is Catherine clay. I’m sending a letter too!
Did anyone ever respond to you?
Hi I’m Thersa Wilson I took my car in to get it worked on. When I pick up it still did the same thing so I took it back. They said that they can’t found the problem so I picked it up and took it to another mechanic. Will Midas didn’t fixed the problem at all that they said the same thing was wrong. So the reason is I want my money back Midas didn’t work on my vehicle.
Midas represents nothing but bullying hate on women and actually allows and encouraged sexual assault and harassment.I can’t imagine anyone anyone supporting this company. In shock as to what I seen take place in a Medford, Oregon Midas and a female employee. You represent the hate crimes against women, sexual harassment and lack every sense of a good business.
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Kenny Chandler
taSpohhgnsahoremd16 hrs
Had my daughter go To MIDAS
Hendersonville today for a oil change I had taken it there 4 months ago $25.57 when I took it. $80.19 when she took it. These people will take advantage of a 16 year old girl. I went up there to complain they told me to leave or they would call the police because I was asking for there corporate number I had a seat told them to go ahead and call them then he had his tech come in and thought they would just throw me out I sit there they never would call the police.
So I finally got up told them I would just make them famous on Facebook.
Please repost don’t want anyone else to get ripped off here.
Kenny Chandler
W. Main St.
Hendersonville Tennessee
Kenny , while I know, nothings free in life , I took my 2005 Malibu into Midas on E. Euclid store . When I got my car back I could not drive 30 yards without the most God awful noise coming from the underneath of my car ? I took the car back the next day only to have them get Immediately on the defensive. Saying you think WE did something to your car ?
There was NO NOISE like this coming from my car before hand ?
Denial, unacceptable people !!?!