Where is Michelin Corporate office Headquarters

Warranty Claims are a bunch of liars. Took YEARS to get warranty on tires that flaked and belts disengaged. Finally got TWO claim numbers for replacements and WC sent us to a dealer who did not handle Michelin tires. Oteher dealers declined to handle the warranty because the WC people are such so-and-sos. Finally got a dealer to handle the claim and Michelin will not deal with them.
WC gave a bogus number for the Legal Department. FINALLY got an operator who was willing to help and he put me through to Dealer Customer Service (NOT dealer or customer care). We were on the way to resolving several issues (including the lies and crap tires that Tire Choice put on the car – whatta buncha buggers) when the phone cut off. Still waiting for call back HOURS later.

Warranty Claims Department is the worst I have ever dealt with. Received claim # in Feb it is now May with no resolve. Supervisor Toni threatened to close out my claim without reimbursement. The entire system is broken and for a iconic company like Michelin to behave like this is a shame. I will never buy a Michelin product again! I will be sure to tell my story!

Who would I speak to about your PBAN Terpolymer made here in Louisville KY? I own a small solid propellant rocket motor company.

I SPOKE TO A MICHELIN EMPLOYEE NAMED (TAYLOR). SHE WAS VERY HELPFUL IN ADDRESSING MY ISSUE WITH A MICHELIN TIRE. I HAD A BLOW OUT ON MY CHEVROLET EQUINOX. IT WAS THE LEFT REAR TIRE. I ENDED TAKING IT TO THE CHEVROLET DEALER WHERE I PURCHASED THE CAR. THE TIRE HAD ONLY 6,000 MILES ON IT OVER A PERIOD OF 6 MONTHS. THE CHEVROLET DEALER DID NOT RESOLVE THE PROBLEM WITH THE TIRE THAT THEY REPLACED. I CALLED TAYLOR AT MICHELIN HEADQUARTERS IN GREENVILLE, S.C. SHE TOOK ALL THE INFORMATION DOWN DURING MY CALL. SHE SAID SHE WAS GOING TO CALL THE CHEVROLET DEALER TO GET THE PROBLEM RESOLVED WITH THEM. AS OF NOW I AM WAITING TO HEAR FROM EITHER TAYLOR OR THE CHEVROLET DEALER. I WILL MAKE FURTHER COMMENT WHEN I HEAR FROM HER OR THE DEALERSHIP. TAYLOR SHOWED CONCERN FOR THE ISSUE WITH THE TIRE THAT THE CHEVROLET DEALERSHIP REPLACED.

Worst customer Service EVER! Spoke to Rodney a “supervisor” who said upon picking up the phone ” I am here to tell you all the information you received is correct and there is nothing I can do for you”…then why have a supervisor?? Stupidest people EVER! Tire blew out, no puncture, no foreign objects or hits, tire blew out the sidewall leaving us stranded for an entire evening on the highway. A MONTH later, after a written evaluation of the tire by Honda dealership, they said you need to send us the tire…what do you think, I walk around holding onto a blown out tire!!! Dealership said tire is long gone…no tire no exchange per Michelin policy. If they said from the start, Hold onto the tire, I’d have it but that was NEVER said. Sad Company of worthless employees, I WILL NEVER BUY THEIR TIRES AGAIN….STAY AWAY BAD RIP OFF COMPANY

I bought four new BF Goodrich Tires at BJ’s Tires Center and submitted my receipt online for $70 rebate which was denied because they said not all BF Goodrich dealers participated in rebate program. Customer service was rude and nasty and unprofessional. I was treated like crap when I asked to have my call transferred to executive office. troy

Defective wiper blade right out of the box. They out source to Pylon CO. to manufacture the wiper blades. Customer Service is AWFUL. They want to send me a less expensive wiper blade and will not refund the difference in cost so I would lose money. I just want the same blade they say they have to ESCALLATE the matter to Supervisor. After third call still no supervisor to resolve the problem. Contact Michelin and they say it is not their problem because they do not make them. They only have their name on them. I say I bought Michelin NOT PYLON wipers and that they should be concerned how their customers are treated. Still no one is willing to do anything at Michelin. HORRIBLE. DO NOT BUY ANYTHING WITH THE NAME MICHELIN THEY WILL NOT HONOR THEIR PRODUCTS.

I just entered a query, but I wanted to add that I am a 72 year old man who does not abuse a vehicle and drive the leased veh. in the same fashion like I had purchased same.