Where is Michaels Corporate office Headquarters

Michaels Headquarters Address and Contact

  • Address: 8000 Bent Branch Dr, Irving, TX 75063, USA

  • Phone Number:
    N/A

  • Fax Number: 972-409-1645

  • Email: info@michaels.com

  • Number of Employees: 31000

  • Established: 1973

  • Founder: Michael J. Dupey

  • Key People: Carl S. Rubin, Philo T. Pappas

Michaels Headquarters Location & Directions

Michaels Headquarters Executive Team

Name

Title

Carl S. Rubin

Chairman of the Board & CEO

Denise A. Paulonis

Executive VP & CFO

Idalia Farrajota

Senior Vice President of Merchandising

Dennis A. Mullahy

Executive Vice President of Supply Chain & Information Technology

Philo T. Pappas

Executive Vice President of Global Sourcing Operations

Holly L. Shaskey-Platek

Senior Vice President of Human Resources

Michael J. Veitenheimer

Executive VP, General Counsel & Secretary

About Michaels, History and Headquarters Information

Michaels Headquarters Photos

  • Sylvester Zugrav says:

    On February 24, 2024 I brought to Michaels store 6 different paintings to be framed (in total 7 pcs.). After long delaay we got only 5 different paintings framed with the exception of one (Order # 9615452172/24.2.2024-Michaels, University Town Center, Sarasota FL (941-355-1462). As of today, April 28, 2024 Michaels did not give us back our painting! I and my wife went a few times to the store (Frame Department) but without success to get our painting back. The store manager cannot be found! All the time the answer on the phone from Michaels is that the Manager is off the store! It looks like the painting is lost!
    We need to get a compenstaion for our lost painting as soon as possible. We have been using Michaels mostly for fraaming for more than 20 years! Please intervene to have this problem solved ASAP! What a shame!

  • Gwen Clark says:

    I do not shop at your store so that I can check myself out!! Ive worked 10 year retail as manger. I am not going to do one of your employees jobs you need to get these Kiosks out of your store in about 10 people at the store agreed with me and we should not have to check out ourselves so that you can save five bucks employees are rude they won’t even help the kiosks what next you gonna have us stock your shelves everyone who was there was Complaining in the parking lot you’re gonna lose a lot of customers

  • Michael David Ordonez says:

    Ceo officer

  • Michael David Ordonez says:

    For Michael’s store Ceo officer

  • Michael David Ordonez says:

    We are a former employees of Michael’s Distribution center that just got fired without any warning due to our disabilities. And all we want is to work there at Michaels distributions center and finish up our seasonal jobs like our contract we sign when we first got the job. We don’t want to be fired,because of our disability that we both just told them. And we’re being ignore by supervisor, managers and we’re hoping that you can help us resolve this situations and get us back our jobs, so that we can finish up our seasonal jobs. Thank you

  • Melissa says:

    I worked a week for a store in Iowa and quit. I loved it there until I worked my first truck. No one would explain to me what the labels on the boxes meant so I could help sort instead I was treated like I was bothering them and in the way. Also was never given a shirt because the manager didn’t want to keep giving out shirts because people keep quitting. From the first conversation I had with the manager she was very rude but I don’t need to be babied I was just there to work but couldn’t do that on truck night. Maybe if this manager acted like an adult and treated people like they were a valued employee and part of a team she (tiffany) would have enough employees. That’s a job I would have done forever.

  • concerned says:

    Michaels just announced that all stores are getting rid of snack machines and drink machines for their breakrooms. How is the replenishment team at 3am suppoed to get the drink and food of their choice . They just emptied both machines out and is forcing employees to purchase at the front lanes . Concerned for the employees morale.

    • Ex Michaels Employee says:

      THEY DON NOT CARE ABOUT THEIR EMPLOYEES. and not only replenishment. This is what happens when a company doesn’t give enough hours to the store managers to fill those positions that help the customers, they don’t care about the stress they put onto the few workers left in the store, sometimes there is only one manager and one cashier, and if someone is at the register, the phone is ringing (you must answer the phone before the 3rd ring), UPS is at the back with a delivery, there is a curbside pick-up, there is someone in framing picking up, it takes 2 or 3 weeks to hire someone, you name it…at the end, the customer service goes south, but they don’t care, that’s why a lot of people are leaving…

  • Elyse Skeate says:

    Shopped at your Upland, California store 4/22/22 around 2:00. I wanted to purchase Vellum paper and needed assistance. I walked the store several times looking for a staff member with no luck, but met the few customers in the store on my multiple trips. Finally waited patiently in the only cashiers line so she could call for assistance. When I asked if anyone was working the floor she responded NO. I wanted your viewers and management to know how helpful this was to me. Remember those customers I met walking the store looking for help—they went across the street to Hobby Lobby with me where we all get immediate attention. And that Vellum paper that was $2.09 per sheet at your store cost $.29 cents at Hobby Lobby. Thank you, Michael’s, for opening my eyes to a store with great customer service and substantially lower prices. Good job!!!

    • Ex Michaels Employee says:

      This is what happens when a company doesn’t give enough hours to the store managers to fill those positions that help the customers, they don’t care about the stress they put onto the few workers left in the store, sometimes there is only one manager and one cashier, and if someone is at the register, the phone is ringing (you must answer the phone before the 3rd ring), UPS is at the back with a delivery, there is a curbside pick-up, there is someone in framing picking up, it takes 2 or 3 weeks to hire someone, you name it…at the end, the customer service goes south, but they don’t care, that’s why a lot of people are leaving…

  • Anne Principe says:

    WOW! Michaels, Stafford
    Re: Manager, first name “CRAIG”

    Because of this one employee, I have to leave only one star since there’s no option to leave zero stars.
    The one and only person responsible for this negative review “CRAIG”, One of the managers at Michael’s in Stafford Township has caused me much anguish, embarrassment, and because of my patience and kindness I feel he has taken advantage and deliberately made a fool of me. CRAIG’S actions caused Michaels to keep $373.16 of my money from October 2021 until February 2022. All this time Michaels had my money, I had -0- to show for it. “CRAIG”, promised to do a favor which turned into a nightmare. During that time February through October I visited the store many times to speak to CRAIG, to no avail. I placed many many phone calls – again, to no avail. The few times by chance, I surprised “CRAIG” in the store, he proceeded to tell me these elaborate excuses that were blatant lies, and empty promises. Needless to say this time period had been exceedingly stressful – it was Christmas Time, wouldn’t you know, fell right in the middle of my long winter’s wait. I didn’t need to be negative $373.16 Need I say more…. During all that time, I’m made to run around visiting the store, making phone calls. Each and every time I did get to speak to him, I still thanked him, said I was patient and appreciative, until it became down right INSULTING! One encounter was one week before Christmas CRAIG Happened to be in the store (I know he didn’t know I was coming in) and again more promises. This time he claimed he would definitely have the items ready before The holidays……And then it was “February of 2022!!!”
    Need I say more.

    On February 10th, I finally gave up and I went to Michael’s for a credit of $373.16
    Apparently, CRAIG heard I came in to get my money back, calls me on the phone, wants to make up for his inexcusable behavior to me. I consider myself an exceptionally good customer. Again, making promises he would never keep. He promises me a very special favour, he would put three cabinets together. I waited and waited, no calls no cabinets. When he saw I was still bothering to check, he then calls me wanting to appease me (probably to Keep me from writing this negative review) with a gift card but doesn’t know how much he would be allowed to give. Says he will check and call me right back. No call, today is Wednesday, March 23, 2022….

    Thank you for listening

  • Catalina Hernandez says:

    You need to look into your Westwood Michael’s . My brother who is hard of hearing has been working for you past 4years prior transfer from Aaron brothers 24 years. He gets yell all? Belittle by employees and managers in charge. He is a hard working framer and now suddenly he gets told that his job tittle will be terminated and offer him no transfer or other position. That’s awful!!! I thought you treated disabled people with respect isn’t that your company motto.

    • Ex Michaels Employee says:

      This is what happens when a company doesn’t give enough hours to the store managers to fill those positions that help the customers, they don’t care about the stress they put onto the few workers left in the store, sometimes there is only one manager and one cashier, and if someone is at the register, the phone is ringing (you must answer the phone before the 3rd ring), UPS is at the back with a delivery, there is a curbside pick-up, there is someone in framing picking up, it takes 2 or 3 weeks to hire someone, you name it…at the end, the customer service goes south, but they don’t care, that’s why a lot of people are leaving…and when they cut all the framers full-time positions to part timers with a reduced pay, a lot of them left, including managers, that were the only ones retaining the full-time advantages, but as one distric manager said: “It’s not big deal”, now his stores don’t reach the sales margins because of the lack of framers….

  • Cyndy Fellenbaum says:

    I was purchasing 200 t shirts for women who have been victims of a sexual assault at the Beachwood Ohio store. The manager Mary Fears was exceptionally helpful. The store was unable to fill all of my orders so one of the employees went to several store to complete my order for me. Mary is an amazing employee who really tries to make the customer happy. National Council of Jewish Women have purchased hundreds of t shirts at that store for the program I mentioned above. Each time she has been exceptionally helpful to us.

  • Joanne says:

    You need to look into your store in mayfield hts., Ohio. Your store manager is very rude to employees. If she has something negative, she should pull that employee aside. She should not talk down to them belittle them in front of fellow employees or customers. She talks so fast i don’t know how any employee can co.pretend a word why does she have an ear bud?? Why does she ignore customers??

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