Where Is Metro PCS Corporate Office Headquarters

Metro PCS Headquarters Address and Contact

metro pcs logo
  • Address: 139 Lakeside Blvd, Richardson, TX 75082, United States
  • Phone Number: +1 888-863-8768
  • Email: investor.relations@t-mobile.com
  • Number of Employees: 5,000
  • Established: 1994
  • Founder: Roger D. Linquist & Malcolm Lorang
  • Key People: John J. Legere, Mike Sievert

Metro PCS Headquarters Location & Directions

How to Contact Metro PCS Corporate Office

Got an issue that has remained unresolved over a long period, or do you wish to make clarifications on the service offerings from Metro by T-Mobile? The truth is that an organization of Metro by T-Mobile’s standing places so much value on customers’ feedback and you should not hesitate to reach out whenever you feel there is a need to. You need not worry about how to go about this as I share some relevant details with you in this article.

Ways to contact the headquarters of Metro by T-Mobile

Address: You can forward a letter to the mailing address of the organization’s corporate headquarters at 2250 Lakeside Blvd Richardson, TX 75082, United States.

Phone Number: You can put a call through to an executive at the corporate headquarters by dialing 1-214-570-5800.

Email: Optionally, you can also reach out to the company by sending an email message via investor.relations@t-mobile.com

Metro PCS Headquarters Info & Photos

The Lakeside Center II, as the building housing Metro by T-Mobile’s headquarters is fondly called, is a B-class building with 6 stories.  It has a total floor size of 115,583 square feet; this is barring its parking area. Metro by T-Mobile moved into its present headquarters’ location in 2007 from the Walnut Glen Tower at 8144 Walnut Hill Ln, Dallas, TX 75231, United States.

However, plans have been concluded to move the company’s headquarters to a 200,000 square feet Duke Bridges VII building located at 3560 Dallas Pkwy Frisco, TX, 75034-8635 United States. Metro by T-Mobile actualized the lease of this building through the services of officials from renowned real estate services firms, CBRE Group Inc. and Cushman & Wakefield The move to the new headquarters is to be completed by December 2021, and the building has enough space for 1200 employees – but will only be filled to around half of its capacity when Metro by the time Metro by T-Mobile moves in. The building is in proximity to T-Mobile’s regional headquarters.

Metro PCS Headquarters Photo
Metro PCS Corporate Office Photo

Metro PCS Headquarters List

S. No.

Country

Address

1

United States

139 Lakeside Blvd, Richardson, TX 75082, United States

Metro PCS Headquarters Executive Team

Peter Osvaldik

Executive Vice President and Chief Financial Officer

Peter Osvaldik has been a great asset to the group as he draws from his wealth of experience to ensure impressive financial stability and profit returns. Before taking up his current role, he had previously served as the Senior Vice President of Finance and Chief Accounting Officer. Plus, he has had management stints with high-ranking organizations like PricewaterhouseCoopers and Coinstar. He is a graduate of Western Washington University from where he obtained BSc. degrees in Biochemistry and Accounting.

Mike Sievert

President and Chief Executive Officer

Mike Sievers joined T-Mobile in 2012 as an Executive Vice President and Chief Marketing Officer. He has served in various management capacities before the restructuring that saw him becoming the President and CEO in April 2020. Mike is very much particular about crafting and putting to effect a growth strategy that would not only ensure continuity but also position the company among top industry leaders.

Jeremy Malasky

Senior Vice President and Chief of Staff to the CEO

In his present role, Jeremy Malasky manages a host of portfolios including growth agenda management, corporate real estate, and corporate security. Before this, he had been at the center of the group's drive towards developing advanced IoT and home internet architectures. Jeremy had previously worked with McKinsey and Company before joining T-Mobile.

Name

Title

PETER A. EWENS
EXECUTIVE VICE PRESIDENT, CORPORATE STRATEGY

Chief Executive Officer, Amazon Web Services

CALLIE FIELD

EXECUTIVE VICE PRESIDENT, CUSTOMER CARE

JON A. FREIER

EXECUTIVE VICE PRESIDENT, CONSUMER MARKETS

JANICE V. KAPNER

EXECUTIVE VICE PRESIDENT, COMMUNICATIONS & COMMUNITY ENGAGEMENT

MICHAEL J. KATZ

EXECUTIVE VICE PRESIDENT, T-MOBILE FOR BUSINESS

About Metro PCS

History

The establishment of MetroPCS dates back to 1994 when Roger Linguist and Malcolm Lorang set up General Wireless Inc. The company, however, started offering its services in 2002, and with its first initial public offering coming five years later – in 2007.

 A major turning point in the operations of MetroPCS came with the successful merger and acquisition by T-Mobile in 2012. This move ultimately paved the way for the rebranding of the MetroPCS in 2018 whereby the company was renamed “Metro by T-Mobile”. More specifically; at that point, substantial business growth was experienced with the company’s market penetration increasing, even as the customer base doubled – with Metro by T-Mobile having more than 18 million subscribers.

Services

Metro by T-Mobile offers a range of prepaid services – which can be ordered online or at accredited store locations – to customers. Four primary data plans can be delivered through any of the several smartphones available. You can get smartphone models from manufacturers like Samsung, LG, Apple, Motorola. The Alcatel LINKZONE 2 hotspot, Franklin Pintrac Pet Tracker, and MetroSMART Ride are some of the other smart devices you can get from Metro by T-Mobile. Nevertheless, individuals can also have Metro by T-Mobile network integrated into the device they have been using beforehand.

The data plans are provided over LTE and 5G networks of varying bands. The four primary data plans rendered by Metro by T-Mobile are available at different prices, and with varying incentives – which include Google One and Amazon Prime services. Besides these, however, the company also offers a wide range of services that are designed to help customers connect with their loved ones in any of the 140 countries covered. Additionally, there is a premium mobile phone protection service offering available.

Facts

  • Metro by T-Mobile discontinued the CDMA in 2015, having to migrate customers that were on it to their LTE network.
  • YouTube is the only video streaming platform/network allowed by Metro by T-Mobile.
  • Metro by T-Mobile has a remarkable reach across all the states in the US – this gives the company huge competitive advantage.
  • Metro by T-Mobile also gets to benefit from T-Mobile Tuesday incentives – which used to be only available to just T-Mobile subscribers in the past.
  • Metro by T-Mobile is among the first set of telecoms companies to advance the cause of 5G network.
  • Metro by T-Mobile ranks first among other mobile virtual network operators on a customer satisfaction index put together by market research company, J.D Power.
Rate This
  • Ma Lady Monique Wisdom says:

    GOD HELP US PLEASE.

    Metro PCS may have been better before their merger. People told me they were happy with their service for years!

    I got METRO service last year and have been happy with it except for obnoxious agents I dealt with recently and I don’t want 5 G.

    A month ago I was threatened with bodily harm by a big black man who works for DISH. He doesn’t like people telling the truth about 5 G obviously.

    T-Mobile is pushing 5 G very hard when it was never really tested for safety. There are experts calling 5 G “a weapon” and it was used in crowd dispersal. It is better described as dangerous and at 60 gigahertz it cooks the cells in the human body.

    I believe it does something to the immune system, the heart and breathing as well. Same for the vaccine. It’s not good.

    When are WE THE PEOPLE GOING TO STAND against the tyranny, abuse and murder of human beings, animals and everything God has blessed us with?

     
  • Sheri Miller says:

    I want to know why when you call customer service you get someone out of the united states? And why after over 90 days you still have the same issue and told to call back. How many hours does someone have to be on the phone with customer service playing lets try this and it screws your service up even more but call back and start all over again. I would like someone from the corporate office from Metro to call me and explain these issues.

     
  • Michael Deane Githens says:

    I’m a new customer from cricket that I was with for 12 years and recently switched to metro pcs…I was charged 250.00 for a Samsung A52 and on the website it list for 99.99 who do I talk to about false advertising? And how do I get a refund?

     
  • Michael Eagle says:

    Whould be.nice if i could actually get of costumer service..to make a complaint..im gog to Verizon

     
  • Frederick Hernandez says:

    Why does Metro by T-Mobile let it customer service workers lie to me a customer who’s been paying you for your internet and cell phone service for over two years and can not get any help from your customer service workers here in California

     
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