Where is Menards Corporate office Headquarters

Menards Headquarters Address and Contact

Menards logo
  • Address: 5101 Menard Dr, Eau Claire, WI 54703, USA
  • Phone Number: 715-876-5911
  • Fax Number: 715-876-2868
  • Email: N/A
  • Number of Employees: 55,000
  • Established: 1960
  • Founder: John Menard Jr.
  • Key People: John Menard Jr. (President)

Menards Headquarters Location & Directions

Menards Headquarters Executive Team



John R. Menard Jr.

President and Director

About Menards, History and Headquarters Information


Menards was founded in the year 1960. The company has been operational for almost 59 years now. The founder of the company was John Mernard Jr. The company incorporated in the year 1962. In the year 1969, the founder of the company had found that there was a demand for even more products and services. Therefore, he added manufacturing capabilities to the site, including lumber and doors as well.  A distribution centre was also established as well. By the year 1994, the post frame building division of the company was sold off. In the year 1998, a second distribution centre was opened in Plano, Illinois, USA.  This was followed by two more distribution centres in the year 2007, located in Holiday City, Ohio, and Shelby, Iowa, USA. The Ohio distribution centre was nearly 700 square feet, and the one in Iowa was almost 735,000 square feet in size.

As time went by, larger stores began adding groceries to their line up of products as well. In the year 2013, the company was ranked as the 43rd largest private company by Forbes Magazine. Then in the year 2016, the company moved had up the list, currently now ranking 37th places on the Forbes list, along with an estimated annual revenue of almost $8.7 billion. It was also the third largest home improvement store as well, just trailing behind Home Depot and Lowe's. The company had also been involved in numerous disputes too, concerning violation of environmental regulations. One that occurred in the year 2011 found that the company was illegally dumping various types of hazardous wastes. The company had to pay a fine of almost $30,000. The company had also settled complaints filed with the National Labor and Safety Board, which had found that the company was violating the rights of its workers in regards to pay and firing practices. Ray Szmanda was the 'Menards Guy' who used the company's slogan regularly on television advertisements from the year 1976 to the year 1998, and occasionally from the year 1999 until his passing in 2018. The company has also begun sponsoring Team Penske as of the year 2016. The company has also become the title sponsor of races in the Xfinity Series and even as the entitlement sponsor for the ARCA Racing Series as well. The headquarters of the company is based in 4777 Menard Drive. The name of the place is Eau Claire, while the name of the state is Wisconsin, USA. The pin code of the area is 54703.


Menards is an American company that focuses on the selling of various kinds of high-quality products and also big name brand merchandises as well, along with tools, materials and even home supplies as well, for its customers. The current president of the company is John Menard Jr. As of the year 2017, the total revenue generated by the company is more than $10 billion. Also, the number of employees working at the company, as of the year 2017, is more than 45,000. The company has almost 350 stores under its name, within 14 states of the USA.


The primary services provided by the company include allowing customers to have a retail presence in order to purchase various kinds of home improvement supplies, that are sold by the company itself. The products sold by the company include building materials, plumbing supplies, groceries, vinyl, home appliances, electrical supplies, paints, doors, groceries, automotive supplies, etcetera.

Menards Headquarters Photos

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  • B miller says:

    Boycott Menards

  • Chrissy Dome says:

    I will Never shop at Menards again.
    It is my constitutional right to the side for and my own Health and wellbeing if I I choose to wear a mask.
    Also was asked to leave because I have a service dog and did not have my papers to prove it.
    Your company is doing the wrong thing. Until you change you policy I will never shop at your store again.

  • Bev snider says:

    Went into Menards in Lima, Oh…had to interrupt 2 gentlemen standing by a forklift for assistance in the garden center. Told him what I needed, he took a picture of it with my phone. He told me when I went inside they would give me a ticket to give to someone in the yard to pick up my stone. The cashier informed me that she couldn’t ring me up and give me a ticket, I asked if the person at the desk could help and her response was “she might be able to” , but if I went to the garden center they could ring me out and give me a ticket. I went to the garden center; waited in line (again); and there was a “notice” that you had to get your “ticket” from the counter inside. At that point I was done. My question is, if I had the damn item/price/description on my phone why couldn’t a cashier ring me up and I could show the yard person my receipt? I’m done with Menards….. always have an issue and some employees are not very friendly.

  • DB Cooper says:

    Please open a location in So Cal. Home Depot needs competition. Lowe’s is slowly going out of business. Mom and pop Ace Hardware are way overpriced. Please come to California!

  • Jeremy Lopez says:

    Your store in Wixom, MI denied me entry to this store because I am medically ordered by my doctors not to wear a face mask due to my disability. There is not an order that is legally enforceable and be to denied entry due to my disability is in violation of the American Disabilities Act.Educate your staff and yourselves or I am sure that civil suits will follow. I will no longer give my business to your company.

    • B miller says:

      I tried to enter a Menards in Michigan without a mask I have severe COPD I was refused service I have a doctor’s note also suits to follow

  • Joy Mayne says:

    As a long time and faithful customer of Menards I am complaining about the requirement of being FORCED to wear a mask to enter your store. Menards was a reprieve and a little normalcy when the world had gone crazy…. yes crazy. More people die of the basic flu every year then this “pandemic” can even think about and the fact that you came late to the party and now requiring masks LONGER THEN MY DOCTORS office and the CDC recommendations, is beyond ridiculous. I am disappointed because it shows me exactly where you stand. Taking away our rights to choose is not ok and is leaving me with a long lasting sour taste when I even hear the name “Menards” I now am getting familiar with Lowe’s, Farm and Fleet and Gassers and will continue to support my rights and smaller businesses from here on out.

  • Peter Jackson says:

    Masks really seems to me this is a politically driven, I didn’t think Menards would fall for that. Then on top of it you charge for Chinese masks. I run a small business and use to go to Menards all the time, not any more. I will look for Ace Hardware stores, no masks there

  • Tj says:

    I was told I from a Rent-A-Security Cop at the Three Rivers, MI store that I could not enter unless I was wearing a Mask. (I was just in Meijer’s Grocery Store and the Home Depot which are both next door to Menards and there was no requirement and no-one there was wearing masks.) I told him I did not have one and he told me I’d have to buy on at the counter. I asked him if he was going to physically stop me from entering the store (he was much younger and bigger than me) and he just looked at me and finally said no but then told me the cashiers would not sell me anything. So I told him to get out of my way and walked in. Hardly anyone was in the store so the whole thing was stupid! I wanted to but some patio furniture but found out it was made in China…so no way. I did buy a small item and checked out and bought it. I WILL NOT BUY STUFF FROM MENARDS AGAIN. Too much stuff in their store from China and now pushing this B.S. gotta wear a mask thing when no one else is doing it.

  • David says:

    Due to your policy on mandatory facemasks, I am no longer a customer of yours. I have been shopping faithfully at your store for twenty years but as of today I will never step foot in your store again. You choose to follow this crazy agenda to try to control people. It has been scientifically proven that masks do nothing to stop a virus. Even Dr. Fauci is now admitting this, yet you still want to try to force your customers into obeying. Well not me. I will give my business to Home Depot. They don’t try to force their political beliefs on me and will enjoy my business and thousands of others that are leaving you to further your agenda.

  • Doug Redding says:

    I order a blind for my living room window and when it came nine weeks latter it did not fit the inside like I m measured. I went to here in Cheyenne, Wyoming and I was told first it was not theirs, I told the kid it was cause I order it from here then he said he could not trim since it was a special order and it would not fit it was to big. I had problems with the store in Cheyenne from being to the end. Your employees here in the blind department are vary rude. I will never bye blinds from you again.

  • Richard Krejci , Wisconsin USA says:

    As a long time Menards customer I am NOT COMPLAINING ABOUT your mask requirement. I believe you have a right to do what you feel is right for your employees and customers.
    However what I am upset about is the masks you do sell are made in CHINA ! Of all the countries in the world. CHINA !
    Today I read a MSN.COM Story about a TEXAS COMPANY, PRESTIGE AMERITECH !
    They make the very same quality masks in the USA. To save a few pennies per mask the major hospitals and government agencies buy CHINESE MASKS.
    I am herby asking for Mr. Menard to consider buying the masks this AMERICAN PATRIOT manufactures for AMERICANS. Mike Bowen, I am sure, would be happy to speak with you about my idea. I have no financial stake in this . Just want to make things right for our country.

  • Jim says:

    My son was at the Marinette store May 8th to return an item. He had to buy a mask to do it. While he was waiting, two people were turned away because they refused to buy a face mask. One of the gentleman said he was going to shop elsewhere and the clerk said ‘good, we don’t want your business anyway’. There are other lumber companies to buy from, I am done with your business as well.

  • Frank says:

    Armed guards at the entrance? Really you imbeciles? We have the RIGHT to engage in “high risk behavior “ whether it be walk into traffic with our eyes closed, drink to much alcohol or go to a Menards WITHOUT a mask! If you are worried about your employees then mask them. If your patrons are concerned then they will wear masks too. I am not and will not! Nor will I shop there again until you rescind this policy. I also don’t need you deciding for me whether I can bring my 15 y/o into a store.
    Very disgusted…and concerned about future policies.

  • Bear says:

    5/4 I was denied access to the Menards in Lebanon indiana for not having a face mask. On 5/2 I shopped the store, spent money and then returned two days later to make another purchase and all of a sudden Menards wants me to purchase a face mask for $1.00. I am outraged that the company is trying to profit during a pandemic!!! During this entire outbreak, people are unemployed, struggling to make ends meet and Cannot find hand sanitizer, Lysol, gloves or PPE gear and Menards wants to charge money for a cheap mask. Really?! They cost next to nothing when bought in bulk, GIVE THEM OUT FOR FREE!!!!!!!

  • Paul Kruschke says:

    Masks? Sad………! The planting season is here and the yard work started. After being rejected for no mask went to Home Depot and Farm Fleet. Glad now that I did.

  • Wayne L Ellis says:

    I was throwed out of menards galesburg Illinois for not having a mask ! Violation of 1st amendment! I want everyone to know the person at door said it was (law) there is no law on masks! Dimwit brain washed idiot! Wayne l Ellis 3092528571

  • Robert Beal says:

    How do you feel about one of your stores discrimination against a person with COPD and doesn’t follow the Governors order in Illinois.

  • mrsiache says:

    On 5/2/2020 I was denied entry at Menards Appleton East Wisconsin because I didn’t have a face mask. OHHH but they are selling them for 1.00 each and a line of people without a 6 ft rule. I have allergies those those mask and per ADA and HIPPA I don’t have to disclose this to them.. Shame on them. Not to mention taking away my constitutional right. It is MY choice to wear a mask or not. I respect those that choose but again my CONSTITUTIONAL RIGHT. Now if cooperate mandates them then why not give them to the customers? It won’t break them but to charge and make a profit is terrible. Shame on you! I have filed a complaint with Consumer protection and the Department of Justice.

  • Gudrun says:

    I hear Menards is now REQUIRING customers to wear face masks in Wisconsin? Excuse me, face masks are for actively sick people to stop them from coughing and sneezing on people in close proximity, like on a crowded subway. They do nothing for healthy folks, and there is plenty of room at any big box store to avoid folks coming too close. It’s all just eyewash to assuage the masses made fearful by the hyped-up panic inducing media. I am not sick OR coughing and I refuse to wear a face mask in public. You want me to shop at Menards you rescind this idiotic policy right now. Ditto with the equally asinine policy of banning anyone under 16. If you’re concerned about people catching viruses put some disinfectant wipes by the door so people don’t have to touch gross shopping cart handles.

  • Ted Sharp says:

    I cant believe you guys are selling masks at your stores for $1.00 You are trying to profit from a pandemic! What you are doing is called price gouging and you should be ashamed of yourselves!
    You have lost my business forever!

  • Emily Lembke says:

    I don’t know if this will even get to somebody who cares, as I’m starting to believe you just don’t care. I don’t blame any of the employees, and they are just doing the jobs that they are mandated to do. I’m sure most of them don’t agree with the assanine procedures put into place either. But carding anyone who looks under 16? In Ohio, the face mask policy is that it is recommended for people to wear them, but not mandatory. It’s like you’ve turned into the gestopo. Further more, the last few times I was in there before you all lost your minds, I saw employees wearing masks completely incorrectly, and they were constantly messing with and adjusting them. And not sanitizing. I’m not advocating for you to crack down on this, but just realize how obsurd the whole thing is. If you don’t lift these restrictions, I will spend my money at Lowes from now on. They haven’t become power trip hungry through this whole thing. I’m seeing more and more people starting to say similar things, and I will encourage those who think this is stupid to also post on here and consider taking their business elsewhere. And not just until this “crisis” is over.

  • Joe Culver says:

    I object to the requirement of wearing a mask. I’m wanting to shop in the Elkhart Indiana store. I will not shop until you lift this nonsense.

  • Joe Bourbeau says:

    I just went to a Menards in Redwing MN today 5/1/2020. I was told if I wanted to enter the store I would need a mask. If I didn’t have one they would sell me one for a buck. Want kind of a rip of is this?? If people want to wear a mask because of the virus I don’t care. Don’t make me wear one if I don’t want to. What is this communist China?? Our governor stated yesterday in a press conference that doctors aren’t sure if a mask even protects you from anything, but everyone must wear one in public. Sorry I have a mind of my own and will make that decision for myself!!! I have spent 10’s of thousand of dollars at Menards. I will not set foot in that store until this policy is done away with!!!!

  • Robert Seghi says:

    so how can you go against the American Disability Act? I live in Michigan, I was refused entry to your store without a facemask. I have a breathing problem that prevents me from being able to breathe through any thing over my face.
    I will be contacting a Disability Attorney.

    • B miller says:

      I also have COPD and was refused service at Menards please let me know your attorney that you find I would like to contact them also maybe we could start a class

  • Jeff says:

    The fact your not allowing people in the tire without a mask is against my constitutional right. You will now be loosing 10s of thousands of dollars from just me. I also know a lot of other people that will no longer be shopping at your store due to this bogus rule.

  • Deb says:

    I think Menards needs to make ordering on line more simple and friendly. We are told to stay in our houses yet when I ordered some materials from Menards, it was going to cost me $250.00 to ship it to my house. If they shipped to the store and then they brought it to me it was going to cost $150. If I said that I would pick it up a the curb, they tacked on a handling fee. Really? I ordered some items from HomeDepot and it was free shipping after $75.00 My order came to $259.99. I think that should have been free shipping. Now I find out when I get to the store, one of the items, some white planking, I have to pull off the shelf myself the other two items a sink top and flooring I go to the yard to get. Really? So what good is curb pick up, if I have to go into the store to pull it off the shelf? Why was I charged a processing fee? It also said inventory comes and goes and it may not be there when I come. Really? To add to this, I wanted to go to a Menards that was closer to my house and it would not let me place the order with that store. It said I had to go to pick it up to a store that is 20 min. more away from me. Really? I think you need to help people out more. We are loyal customers, so you need to help us more. Make ordering on line more friendly. If we order something over $100, it should be free shipping.

  • cheryl p dustin says:

    Just an FYI..I went to Menards here in Ontario, Ohio on Sunday, April 19, 2020 to get a lawnmower blade. Why do you have them on the bottom shelf??They need to be at countertop height so you can read the blade’s inches that you need. That way it is much easier to read and you don’t have to bend down and pull each one out til you have the right blade.

  • Linda Wright (573)353-6074 says:

    I’m 55 year Black women and I went to Menards in Jefferson City MO. around 3:30 pm yesterday April 19 with my granddaughter who is 5 years old, just to pick up a few thing we didn’t have at home. We enter the store and the lady at the baskets told me that (she could not come in the store). My reply was I don’t have anyone to watch her so I’m just going to get a few things and leave. So we got basket and started walking when I looked up this man by the name of Dean almost running upon me yelling (she has to leave the store) I asked him who he was talking to? Still yelling at me, (you have to get her out the store). So I yell back at him stating you don’t have to talk to me that way. Again Yelling (she has to get out now or I’m calling the police!) I told him call the police because I’m not scared of the police. This man is still yelling at me (get her out the store) I told him I don’t have to leave. I also told this man Dean that it is a way to talk to a person without yelling. Again yelling at me (get her out the store). So now I’m telling him that I’m not leaving call the police. Now the lady that is standing at the front, a Menards worker, starts yelling at me too. I turn and tell her don’t start getting ignorant like this man it’s not going to help. Then this man a customer started yelling at me too stating (what are you showing that child) I told him to turn around because he trying to take up for Menards workers and don’t know whats going on. Now, I’m feeling some racial tension in the store because we are the only Black people in the store. So, I’m standing by the door waiting on the police to come, Mr. Dean tells me yelling again (you can wait outside). I told him no, I’m waiting right here. I stand for a few then my granddaughter said granny lets go so, I go outside to wait. The police comes and I let him talk to the police first then she come to me and I’m telling her what happen, Mr. Dean comes back over and lied to the officer about me being in there store once before. I have not been in the Menards for months. Mr. Dean says this is her second time so she is band from the store. Now, I feel this is a racial deal. We was the only black people in the store the time, I’m in store. The corona virus do not give people the right to talk to people any kinda way. It’s how you ask people to do things not demand them.

    I loved shopping in Menards after this I’m not so sure. I want someone to call me back about this ASAP. Please look at your cameras and do what you have to do to fix this problem.

    • It's not me It's you says:

      Sounds like you are racist!!! Can’t tell me what to do!!! Sick an tired of the race card being played like a wild card when (you people) don’t get your way!!! As not all people of color feel like YOU race card players! People like you are the ones keeping your nightmares alive that you never had to live! As I am 55 I have never met a slave or a slave owner as more than likely you neither, so keep it going. What about the Chinese, Egyptian’s, Spaniard’s, Jew’s for a few. That were being used sold an killed for just being human! why doesn’t your fight ever include them? Where is there history month as you feel you need! That seems racist! You want to erase the South, Civil War the removal of status an Confederate flags from history! Lose one lose it all or keep one keep it all!!! That is history it can’t be segregated!!! But I’ll still forgive you for your lack of intelligence in front of your granddaughter sorry she had to see you act like a child!!!

  • GARY Gager says:

    I am extremely pissed off. I went to the Menards in Big Rapids Michigan. I went because the light in our bedroom which also happens to be a fan stopped working. I called the store before I made the hour drive and asked if I could buy a Fan. The woman said i think so if it is not roped off I could i asked her to verify for me before the long drive she said yes I could. So when I get to the store I look find what i want but there is no information on the fan so I went looking for someone to assist me. I found a Employee by the name of Gerry. I said hello is there anyone who could help me with a ceiling Fan. He was extremely rude and said what fan I said well a ceiling fan he said what kind I said well I dont know there is no information on the fan he said as rude as can be well I guess I can help you with that non essential item. I said excuse me it sounds like you just made a smart ass remark to me. His response was I DID. I said what I said never mind I dont want your help he said ok and walked away. First off the area is not roped off and they are selling fans and lights. Second who is he to decide what is and isnt essential for me or anyone??? He doesnt know why I needed a fan with a light because mine was no longer working maybe Gerry should take some time off if he has a problem helping customers who like myself spend thousands at Menards. I wont be back I’ll take my buisness to Lowes and Home Depot. Gerry is his name he works in plumbing and electrical at the Big Rapids Michigan location extremely rude.

  • CAK says:

    In Illinois, several suburbs where Menards stores are located have now mandated wearing face mask in public, including essential business (Menards is one) This applies to staff and customers. Failing to follow the rules can lead to a citation and fines. What is Menards doing to protect its staff and customers?
    Are all employees given mask, gloves, and sanitizer? I hear the corporate store in Wi, is checking temps of staff and customers before entering the store, what about IL? There are more cases in IL.
    Please let us know what measures are being taken.

    • Gudrun says:

      checking temperatures is UTTERLY useless as people are infectious even without a fever. And many never have symptoms. It’s just a bunch of fear hype you’ve been buying into

  • Patricia John says:

    My grand daughter works for Menards & she is considered an “essential” employee. Why has Menards chosen to ban children & animals from their store yet their employees who have small children are forced to work? Isn’t that an oxy moron? Also, WHY is Menards not allowing their employees to wear face masks? ALSO Menards is price gouging on the much needed supplies for this virus. $10.00 for a container of Clorox wipes? Are you kidding me? I’m ashamed of my Menards, I would never go anywhere else BEFORE now, I will start going to Home Depot or Lowes. LET MY GRAND DAUGHTER WEAR A FACE MASK!!!

  • Bobbi says:

    Sadly, I was just harassed so terribly by a menards employee in the Willmar, MN Store, that I will NEVER spend another dime there. I risked my life to go out to get supplies and spent just under $300 and this woman made accusations and yelled at me for setting something down on a shelf where it didn’t belong. Okay, sorry, but come on, I would have just brought it with me to check out and said I don’t want this item and your employee would have to go put it away anyways!!!!! She even followed me out to my car and took down my license plate #!! WTH. I AM RETURNING ALL OF MY ITEMS TOMORROW!!

  • Shawn says:

    Yesterday (around 2:30p CDT) I visited Menards on 5260 S FRANKLIN ST in MICHIGAN CITY IN 46360. I saw online that the store had (46) 19oz Lysol spray cans (I also have a screenshot picture to verify). When I came into the store I begin looking for the Lysol but could not find it. I asked a close by sale associate if/where they had the Lysol. He told me that “if it was not on the shelf then they probably ran out”. I told him that I drove a far distance because the website online said they had (46) 19 oz Lysol spray cans. He walked me over to the department head of plumbing and household items. I then asked her the same question about the (46) 19oz Lysol spray cans if/where they had the Lysol. Her response to me was ” it’s probably in the back and just got off a truck”. She did not seem interested in helping me further. I asked her if I could speak to her store manager. The store manager finally arrives. The first thing he did as I approached him, was step back as if I was a diseased person (now giving the current situation with coronavirus I mildly understood why he did that but to see him after make close contact with the department head of plumbing and household items I can’t lie it made me uncomfortable) I begin to tell him about the situation I was having and was hoping to be able to get what I came a long way for. He tells me ” that stuff is in the back and we will probably put it out in the morning as first come first serve”. After this final attempt I gave up! Before I left the building, I asked a sale associate about the “procedure when the store shelf is physically empty but the website shows that it is available”. She told me “usually they have a sales associate check to see if they have it available”. She also told me to “see if I could purchase online”. I said “ok have a nice day” and was on my way out the door. Thirty minutes after I left the store the number of (46) 19oz Lysol spray cans the website said the store originally had DECREASED (I have the screenshot as well). The store had put the 19oz Lysol spray cans out for purchase. I had almost made it home at this point. I was furious! I called to speak with the store manager and I told him “that I believe you purposely put those 19 oz Lysol spray cans out on the shelves after I left”. I was in a prime position to purchase some product that I really need during this time. I believe this store “robbed” me of this opportunity to get some much needed essentials for my family. I demand some form of justice! All of this is on video as well!

  • JC says:

    Shame on you for requiring ID for anyone who “looks under the age of 16.” The sheer fact that you even used dogs and children (to exclude them) in the same sentence shows your lack of inclusion. We have spent $10,000 in your store in the past couple of months. We have a $100,000 remodel we are doing. As of 4/6/20 we will direct the remaining portion of our hard earned money to Home Depot. They not only “allow” children, they welcome them. Has the following ever occurred to you:
    1. Some parents are essential workers who cannot make it to your store with the reduced hours
    2. With new guidelines in place we cannot ask grandma to babysit
    3. It isn’t safe to leave children in the car
    4. Your home delivery is not free and, quite frankly, sucks.
    Your “safety rules” are not evidence based. If you want to make positive change, ask the sick to stay home. I have shared this with my friends and, unless you start thinking and stop reacting I hope your store suffers the natural (negative) consequences of your actions.

    • Patricia John says:

      It’s an oxy moron. They’ve decided not to allow children or animals into the store YET my grand daughter works there & she has a 2 year old daughter. Isn’t she exposing her daughter by being FORCED to work? Also, they deny the employees the right to wear face masks. I will be going to Home Depot also.

  • Julie Cates says:

    While shopping at your store in Mt Vernon IL today… I was at the back counter ordering treated lumber. The man behind the counter Anthony S. sneezed. He then wiped his nose with his hand, wiped his hand on his pants and proceeded to type the rest of my order on the computer. Next to him was a bottle of hand sanitizer. He did not use it. He then handed me the paper with my order on it. I told the manager at the front of the store. His comment was ma’am we are doing the best that we can. I replied this is your best? He stated he would speak to the man. Are you kidding me? One would believe basic hygiene skills would have been Anthony S. first response…

  • Tom says:

    Menards always had lower prices than Home Depot and I liked the people. However, after you increased prices just to make more money during a crisis, I won’t be shopping at Menards. Home Depot is close and I found I like Lowes even better. Too bad, I thought Menards was better than that.

  • Doug Powell says:

    Menards, you should be ashamed of yourselves, for PRICE GOUGING at a time like this, CORONAVIRUS. I’ll never spend another penny in your store again, after thousands of dollars and lots of years. If everyone would do the same, the only way to get action, is to get in your pockets, by not shopping at your stores. I hope you feel it………

  • Stacey Phillips says:

    Please please please please open up a Menards in Cookeville TN. I’m from Illinois and moved to TN. I so miss my favorite friendly hardware store. This area needs you here so bad.

  • Linda Lallow says:

    I shop at Menards at South Town Crossing, Fort Wayne, IN. I have always shopped there for my plants, as they were well cared for. Yesterday, 6-5-19, I went in to the plant dept. and was shocked. Not a single employee was there, and the plants were dry and withered. I asked the clerk what happened, and she said many of the employees have left that dept. What a disappointment!

  • Joanne Yapp says:

    I went to Menards tonight after being frustrated at Home Depot. I was looking for a specific item and wandered around the store looking for someone to help me. Sometimes there would be three employees behind a desk talking and when I walked up to them, they scattered. The young man in the middle was stuck with me. I asked him to look up and see if you carry window privacy film and he said I’m sure we don’t. After looking it up he said oh we do – it’s way across the store in CARPETING. So I wandered around the store again, and finally found it. Before I approached this desk, I looked and looked for an employee to help me. Just like at Home Depot – they look the other way, do not make eye contact, etc. ANYTHING but help the customer. This is just horrible customer service. It is so frustrating to go into a home store, where there are so many items, and not be able to find someone to help you. THIS is why people are ordering things online and it will drive stores out of business. At your next meeting, preach to your employees to be helpful, make eye contact, be available…if you want to keep customers. I ended up leaving the stores and will order online.’

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