Where is Mediacom Cable Corporate office Headquarters

After 7 service calls they still insist on sending a tech to my house to start over with the process….IM NOT GETTING WHAT IM PAYING FOR!!!!!

This is the worst company I have ever had to deal with, I think they should be shut down for being unable to do a simple job.

Why do you keep raising my bill after taking my tv and phone away

I am so frustrated with mediacom. I work from home & haven’t had cable, phone or internet for 6 days! The issues have been going on for weeks & 3 technicians have been to my house. The last one left knowing the service was out. The technicians said medical knows about the issues but have not fixed the outside problem. I was told they put in a “special” request & the work would be done in 72 hrs. After 72 hours, I was told oh no, it’s a day by day thing. They know the issues but still charging people in the area for poor service. I then get an email yesterday that my internet service is going up $10!! How are you going up on poor service! Ridiculous!!

When calling to pay a bill the customer service representative ask your name and then what name is on the bill and then , they ask what relationship you have with the person. To me that is just rude . If someone has all the information to pay the bill and on the account what does it matter. They don’t need to know what relationship they have with that other person on the account.

Let’s get Media Com for fraud and price gouging for poor service make it go viral people can’t fight the internet and people do it to all companies cause we are in the end being screwed and this is the biggest joke.

I am sick of media com lying about their prices and plans I was only $145 dollars was not bad then it went to $165 and then one of their ladies at office in Ottumwa Iowa told me if you don’t like it then change companies. I called Media Com and they got to me loyality department and then they got my bill back down to 155 and then all sudden in 2022 went back up 185 this time and they said promotion was over and I said get to me loyality department and then they said at first they were no such thing and then I get a bill today says 258.09. WHAT the hell is wrong with that picture? All sudden using the excuse people are using hulu they are using peacock and they are no longer doing 165 unless you get a package that has only selling channels in it and locals. WTF, do you have USA? No you have to go to higher package that is 199 a month. Are you kidding me? Your not wanting clients your not wanting to keep us? No it is higher for us to send signals to the boxes and the excuse got me cause she said the satallites I don’t have one I live in town no dish only a damn cable and it blows the modems the tv boxes and they are not special and I don’t have HBO or any of them channels and they used it is inflation? Really, your going to freaking tell me that you are going to use that excuse? Your company cheated me out of the VISA card and now your cheating me out of my cable cause of your glitches and your excuses and your not going to allow me to get my channels cause you are wanting more money cause people are leaving you? You would be lowering your rates and giving more channels to get people back what kind of fraud is media com? Really do we really need you if your going to keep screwing us without lube for more money? and less channels?
Your a monopoly you want us to bend over and allow you to keep screwing us even though we don’t have the money to pay more than we were and yet it is our fault your trying to guilt us into paying for channels we don’t like. If you really want customers stop the fraud and start lowering your prices to compete with the other companies and stop the lie of inflation and the freaking lady told me I should be paying over 300 for cable now you should be paying us 300 to keep your service cause when it is bad weather our internet goes out and the tv channels don’t work or they are slower than 7 year itch.

I’ve been with the company some day one and I’m still current now having trouble with my new internet and it won’t fix the problem every 30-40 minutes I lose my internet I’ve been complaining about it for since Friday my internet been messing up

We have had pixelization for over a month. Techs have come out 8 times and replaced everything, box, new wires etc. still having same problem. Can not watch anything on tv. No one seems to be able to help. Worst cable company ever!

I have a Mediacom pole in my back yard. It was held up by wires for several years. Due to a storm, this pole has fallen over, resting in a small tree just waiting for another strong wind to allow it to fall on my building! Mediacom has been contacted many times in the last 2 weeks yet no one has come to remove their pole and wire. Is this mediacoms way of showing people what a great company it is?

Shut my service off as I refused to pay a $49.99 service call where the tech had to replace a line outside my house to a pole. Also had to replace modem that was not good. Repeated no service weekly and one for a whole weekend but constantly deny there is a problem!! Have pics of modem and eero but they didn’t care. Tech told them there was no issues!!! Really? Then told me I had to pay whole bill including service call, reconnect fee and 1st month of service again. That is a huge NOPE! Come get your dam equipment. Never ever going with mediacom again! Will go without internet

The worst provider ever. After installation, it too 5 weeks to get a signal from them. Then during hurst 6 weeks of service, have had 2 outages with this last one lasting a week. Time for class action.

I would like to know with a company your size, why you do not supply an email address or fax number? Avoiding customer communication?

I have been a customer for years and can’t believe how frustrated I am with your company. With the way the economy is, your company does not work with your customers period. I am on a fixed income and my bill was late this month. I called and asked if I could possibly pay my bill when I received my check on the 30th and not on the 17th because I didn’t have the money. I was told no. I asked if there was a plan to add the amount on extra each month. No and no payment plans. Really? Of course, the next morning my internet was off and then my cable. I was told on my call to them the day before, to get my services back, it will cost me 2 months service, with extra charges of 49.95 and another amt for something I can’t recall. Almost $500 to get my services back. This couldve been avoided if your company would’ve worked with me. I am on SSD and just recently had a major surgery. Watching TV and the internet is all I can enjoy right now but not now. Service shut off. I don’t know if you ever think of middle class or poor people but maybe you should. Your company gives no discounts period. I know I won’t have $500 to get my service back therefore you will lose a customer. Your upper management makes millions and maybe never struggled but I know God don’t like ugly!!!

Why am i being charged a $49.00 sevice fee!! I should have credit for the days i didn’t have internet!! It was your modem and the line outside not working that had to be replaced!! Look at my usage! And you can tell it wasnt working. I should have a whole month of credit not be charged for this!!! Good thing there is another internet company coming soon cause i will be leaving after being treated so bad!! And then to say there is no problem!! When clearly there is or I won’t be contacting you every couple of days for no internet!!!

Mediacom can suck my ass because their cable service and Internet service is trash

Who can I contact regarding the constant outages in my neighborhood for research? Service has been spotty since I signed up, however, the last few months the issues are weekly. I work from home and having dependable WIFI is part of my job requirements, having almost daily issues is causing me stress and anxiety, I need my job and I am worried about losing it due to the intermittent WIFI issues. Calling and getting a message that you are aware of an outage doesn’t help as I know there is access issues. I would change vendors but you are the only one available in my area at this time.

I have been paying for gigabyte internet and ha e been pulling kilobytes since the 29th of January and none of the techs have fixed the problem. I am highly upset with this service 😡

My internet speeds are lowered at night and stays low for 12 hrs. I can’t do anything at all on my internet after 530PM I pay for gigabit internet I’ve been having this issue since January 29th. I’ve had techs out here and they say it’s something on the pole but nobody really has fixed my issue this is so unfair.

Explain why I should continue with your service? I can’t get NBC and will miss the Super Bowl…oh wait! I have a smart TV and discovered that I can get NBC football through Hulu and Disney +! Hmm…think I can cancel a bunch of your channels and reduce my payment! Cutting us off from NBC Sports because you are incompetent in negotiations with partners is unacceptable!

I’m been having problems with this cable since 2018. I pay all lot of money for service every month YOU are ttaking money from the people that have your service!!!!! This is not right. You should be ashamed of yourselves!!!

This is getting ridiculous! You are about to lose a lot of customers. My neighbors and I are fed up with out sporadic service. Every time my internet goes out, for a minute or 5 minutes, it knocks have of my stuff offline. You have changed out my modum, you have replace the line. and when the man came out and buried the line, it go even worse. DO SOMETHING! Columbus GA

We have been long term customers of media com. The internet was sporadic at best with some days not working at all. We had at least 6 technicians come check the lines verifying something was wrong but couldn’t figure it out. Then we were told the line coming into the apartment needs replaced. The only problem is these lines are in a crawl space that media com refuses to enter. The last technician ran our line to another source and we haven’t had an issue since. Now during the times the internet wasn’t working we were still getting billed as if it was working. We fought with media com about the bill and was told if we pay there would be a $99 dollar credit added to the account. Low and behold the credit was denied by a supervisor. I would not recommend this company to anyone for the poor service as well as really poor customer service. All they care about is collecting money not giving the customer what they pay for.

Also turn everything off unhelpful for now with everything going on I have kid. In school no help to do school work from home No internet

Very poor in internet and cable and phone service and charge a lot for rotten service especially for low income families it is sad that you charge out ragious prices for poor customer relations help resolve any problems and getting service that works been a customer for a long time since 2007. You think you would want to keep customers happy lower your monthly bill to help people in need living on low income and getting state aide to live.

I’ve had great service from Mediacom. When moving it was imperative that I have their high speed service. Which they said they could (where we were moving to). Unfortunately, when they came to install they determined they cannot… they ran service on the parallel street below us and across the street… but, not our side of the street! I think Mediacom is a good company… I just need them to follow through. The #1 priority of my move was high speed reliable internet… there is no other choice where we moved to.

Worst internet

Rocco your company sucks big!!!
Worst costumer service!!
Your what’s wrong with America!

Worst equipment and customer service EVER. been through 2 modems in the last 6 months. Pay for service and do not get the service. Then i am expected to move 2 appointments and take a day of work off when the technician can finally make it over which is a week later. Unacceptable. Simply unacceptable. So better Mediacom. Better equipment, better service shouldn’t be hard for the amount of money you steal from us.

I have been in a constant neverending cycle with mediacom. Its always my equipment never theirs. I bought all new equipment, ran new RG6 cable in my house spent1800.00 because I pay for 1000gig a get 140. They have been out and now have decided that is as good as I will ever get. NOT ACCEPTABLE!!!!! YOU TAKE MY MONEY and I get crap in return.

meddiacom needs to get a emaill address for coperate offices on their web page. the csr they uae in your local areado not know anything . also they need to saart a price dor seniors and people on ssi and ssdi also food stamps

We constantly lose internet connection. had several “techs” out to fix the problem. No one can ever fix the problem, cant even figure out what the problem is. Now kids are in school (online) and we have to fight the lack of internet access. Guess what? I’ll just start deducting it from the bill. and have our lawyer explain it before a judge.

You have a contractor servicing my area in Erie, Illinois. On Wednesday August 12 I observed two of his trucks and crew trimming branches on the corner of my property Albany Road and Wilder. When I returned I found their branches still laying in the ditch. When I contacted Travis Reynolds owner of the company, I got nothing but denial. His last text was “do not contact me again”. This is your contractor fix the problem. No other servicing contractors leave without fixing the problem or mess. I have pictures of the tree they cut and the limbs from and the pile they left behind. Empire Construction, Lasalle Il. Number is 815-343-6011.

I’ve had five different service calls, and mediacom has acknowledged there’s an issue with a node in bluegrass, Iowa but have yet to fix the issue after over a month.

IAM looking to talk to the corpeeat3 office
I cannot find the number.

Hello,
My name is Jessica with Apex servicing. I’m trying to get in touch with your Payroll or HR department, I am in need of a secure fax number or email address to send correspondence to. Thank you. REF #QAM-GTD-EF
jessica@apexservicing.com

We are long time Mediacom bundle customers. We have been experiencing sporadic loss of internet service for the past 4 weeks. We were finally scheduled for a service call 10 days after requesting it. Nobody showed the day and time period scheduled. We did receive a call two minutes before deadline time which ended in a void when answered. We called the service department and was told the responders had already logged out for the day, and we would have to reschedule. This is horrible customer service and does not reflect well on Mediacom. Just thought someone should know.

I SERVED THE UNITED STATES AIR FORCE FOR OVER 20 YEARS AVTIVE DUTY AND 22 YEARS CIVIL SERVICE FOR THE AIR FORCE AT MCCHORD AFB IN WASHINGTON STATE. WITH THE TRAVEL THAT WE DID DURING OUT ACTIVE DUTY TOURS WE NEVER RECIEVED THIS POOR OF SERVICE FOR CABLE TV AND INTERNET. WEWERE HOOKED UP TO MEDIACOM OVER 2 MONTHS AGO AND THE NEW CABLE THEY RAN BETWEEN THE BOX AND THE HOUSE STILL HAS NOT BEEN BURIED. WE SWITCHED OVER TO LIBERTY COM FOR INTERNET BECAUSE IF CABLE WASN’T OUT THEN THE INTERNET WAS. WE WERE TOLD THAT WE ONLY HAD 2 TEVO BOXES AND THE REST WERE NOT TEVO, I BELIEVED THE INSTALLERS. COME TO FIND OUT ALL 6 WERE TEVO BOXES. WHEN WE SWITHCED INTERNET SERVICES MEDIACOM TOLD ME THAT WE WOULD LOSE OUR TEVO RECORDING CAPABILITY SO I TRADED THE 2 TEVO BOXES AND THEY FINALLY SENT ME 2 LITTLE TINY BOXES. WE ARE NOW WATCHING THE TV IN THE FRONT ROOM AND THE FAMILY ROOM BUT THE PEOPLE AT THE MEDIACOM STORE TOLD ME THAT I NEEDED THE BIGGER BOXES LIKE THE TEVO BOXES BUT JUST CABLE ONLY. SO I TRADED THE 4 TEVO BOXES FOR 3 JUST CABLE BOXES AND HOOKED THEM UP AND NONE OF THEM WORK. I’VE BEEN TELLING MY NEIGHBORS ABOUT MY PROBLEM AND THEY SAY MEDIACOM AND I SAY YES AND THEN THEY SAY YOU MIGHT AS WELL GET USE TO IT. NOW MDEIACOM IS SENDING OUT A TRUCK ON THE 27TH OF AUG TO CHECK ON THE PROBLEM. IS THIS THE NORM FOR MEDIACOM? IF IT IS THEN I’M GOING TO COSTCO AND GET THE DISH!! ADDRESS: 609 SULLIVAN STREET, WEST BRANCH, IOWA 52358