Mcalisters Deli Corporate office Headquarters

3-5-2024 Went to Mcalisters deli in Portage Mi last week walked in around 8:25 ordered food sat down got our pops. They brought our food to the table in a togo bag and said it was to late to eat there there were 3 other tables eating there made no since. Asked the young man to go ask his boss to see if we could still eat there and she said no. Well we ate there didn’t really care what they said. If i wanted to go food i would of gone closer to home. We have came in at 8:45 and still have been able to eat there. I don’t understand what’s going on. We eat there between 2-4 a month because we like it so much and i love the carrot cake.
The young gentleman taking our order did not say anything about that the food was to go. We own a small business and customers are our bread and butter we try and take care of them up to closing time. Just wanted you to know what happened to us that night. thank you for taking the time to read this.

Can you please build a location in Mexia, Texas. My daughter just moved there and she is pregnant. She craves the broccoli soup. I will be adding this message to all social medias until someone responds, thank you.

I had worked at the Wyoming location in Michigan that’s outside of grand rapids. I worked four hours a day on the weekdays and three hours on the weekends. I was pulled aside and told I was taking too many bathroom breaks I only take ONE bathroom break on the weekends. But anyways, I was told as the prep person I was being too slow. And that I’m too spacey. And that my hours would be cut if I couldn’t do my job right. Need I remind that this manager also pulled me outside from veiw of cameras. The shift manager named Johnny Morrison. I then told my step mom who helps me make decisions that she’s coming over and wants to talk to bill (william stratton the general manager) my step mom talked to bill and said it’s either she leaves or Johnny leaves. Bill told me as i finished putting stuff away that i should have kept my mouth shut. And he was gonna help me. And he said if my stepmom comes at him verbally ‘again’ he would have her arrested. This incident took place a week and a half ago. I was just gonna let this go. But my step mom insisted I say something to you. So please contact me when you guys get the chance. You can also contact me at 616-330-9283. My stepmom is my gaurdian

I put in a complaint a few days ago regarding the Southwest Chicken Salad. The presentation was unappetizing and the avacado was hard and dry. Since I had no response from you I went to the Mcalister’s in Metairie, LA on Airline Hwy and spoke to Kevin a Shift Manager. Kevin did what a good manager should do and offered a replacement which was what I would expect. He is concerned about the customer which I appreciate.

I Love Mcalister’s. I work in an area that has nothing healthy.
Childersburg Alabama. We need something like Mcalister’s between Sylacauga Alabama and Childersburg Alabama.

Macalister’s Deli in Opelousas,Louisiana is a Trainwreck, they are unprofessional bordering on rude. It started beautifully and went down hill after 30 days . This is a relatively new location but the essentials are missing. Common courtesy and work ethic. Nobody cares and it SHOWS.

I came into your Mokena, IL location. The store had six employees standing around chatting. I waited over five minutes to place my order. Then a customer came in and an employee knew them and took their order. I walked out. It is completely ridiculous. I’m invisible to them and have no need to frequent any other stores as one poor store at that time totally turned me off. This is a service industry. I do not ask for much. Just acknowledge me instead of ignoring me.

I am a former mcalisters employee i worked at the mcalisters on 15th street in Tuscaloosa Alabama the general manager and one of the former managers were having a sexual affair and the general manager denies it when every employee and manager and even some civilians have know about it. I feel like that is very disgusting. And it caused problems for a little while because the former managers baby father came to the store on multiple occasions due to the sexual affair and one time the police were called.

I’ve been waiting for a call back regarding TWO request that I submitted on medalists. This is in reference to the emails saying I would get 5.00 per 25.00 gift card purchase. I spent $150.00 and manager said the codes weren’t working therefore they could not honor your email. This is a $30.00 loss to me.

I called to inquire about an order not received from DoorDash and spoke to Claudia. I explained that my order was showing delivered but I hadn’t received it. She then gave the phone to a male that told me he was busy because it was rush hour at 1300. I asked him for his name he told me he was busy, refused his name and hung up. I called back to find out he is the Manager, Kendrick and he was now in a meeting and unavailable. I asked for a regional director name and contact info. He said he did not know who it was and didn’t have a number. I asked him if he has a number for DoorDash and he told me to use Google. This customer service is extremely unprofessional and unacceptable for a consumer inquiring about an order. I am disappointed by the service and incompetence of someone you designated as a Leader.

We are lifelong residents of Bartlett and have eaten at the Stage Road/Kirby Whitten location twice a week or so for many years. We love your menu and have always considered this store as our go-to place to eat. During the past 2 years, service is extremely slow and unpredictable. Tried to give it another chance tonight but walked out. Phone was ringing off the hook and going unanswered. And, other customers told us upon entry that no fountain drinks or potato dishes were available. I hate to see this store close. But it will because business will dwindle. We’ve tried several times over the past two years to go back but service has not improved.

I visited one of the stores in doral and there is a young lady there by the name Aldrey she got mad because I told her that I told her that the amount of drinks is incorrect it should be 4 not 5 so she walked off and threw the cup I spent $ 74.35 there and her attitude was disgusting.l I go there all the time and never experienced that type of treatment and I’m trying to get in touch with their corporate office and I’m going straight to a recording smh they will not get anymore of my money!

Excellent customer service during lunch rush hour. Augusta Road Greenville SC

I am a recent mcalister’s employee , I was wrongfully fired and they told a shift lead to text me and tell me i’m fired , I have reported one of the assistant managers multiple times for disrespecting me , talking to me any kind of way and cussing me flat out over the phone and in person. Never nothing was done i had mid terms and i called two hours before my shift to tell them i could not make it and if i do come i will be late but the manager i reported knew about my mid term and didn’t tell the general manager anything so I was in the wrong because he didn’t let her know. I have busted my butt at this job even after being disrespected. After being fired through text today and they said i did a no call no show , i would love to be contacted by anybody over the managers at this store. My email is bookie.greer@gmail.com

Macon Mcalister’s on Zebulon Road
Store : 6255 zebulon rd 31210

I use to go to Mcalisters in the Alexandria La. location all the time now I only go on Saturday and Sunday’s. When you go while I’m guessing it’s GM there Mon-Fri you can feel the tension like the employees have an attitude. You also have a female employee with dreads that was outside I’m assuming by the argument her girlfriend cussing each other out. Not a good look.

The McAllisters in Conway on Church Street, South Carolina was the worst experience that I’ve ever had in my life! The employees, including the manager Sarah had horrible attitudes and were completely no help. I was charged 12 different times for my purchase and I was told that I would get my money back. Here it is 3 days later and that store put my phone number on the block list and continued to keep my $250 for that one transactions. I would not recommend this location to my family and friends! I HATED my experience!

Mccalister’s in Fairview heights Illinois apparently doesn’t pay their employees…. They have not paid their employees in 2 pay periods… Damned shame…. Every time the employees ask about their paychecks, the bosses avoid the question… Bogus

We are done. The Owensboro Kentucky Store never has the soups listed on the menu. Chicken Tortilla isn’t potato. Either have it or remove it from the menu. 3rd time.

The food like the potato soup was awful and the broccoli soup was the same like they didn’t care how they fixed it will not go back ever this is in richland ms

Would the country like to know how blatantly racist the area manager for Gainesville FL is? I cannot even believe what I’ve witnessed from that guy. He has one of the best general managers I’ve ever dealt with yet is always trying to find anything and everything to take him down. Saying even in a recent inspection “wow I’m surprised you passed” meanwhile the GM at the other store, and one I’ve frequented for years and has only gotten worse in terms of cleanliness and customer service, gets all the praise. What gives McAllister’s. Where is human resources to see for themselves what is really going on!

I called the Mcalisters in Grandview Mo. The Manager(Isaiah) was extremely helpful with a catering order. Excellent customer service! He was professional and very polite. 5 star review

I visited the Macalister in Merrillvile Indiana and a very rude woman name Samantha helped me. I was on my lunch hour at the time, I went to the front counter and Samantha ask me was I ready to follow the arrows . When she said the arrows I’m looking around like what are you talking about. She said I’m at this register follow my hands . Do I thought to myself, maybe she is having a bad hot day. So I began to look on the board to see what I would like and she ask me are you ready ? I said yes and she said you can read right? I just looked at her and said I’m ready to order . Do I ordered a sandwich and Samantha said you can choose a side . It’s right behind me . I chose a cup of soup. Then I asked her can I give you my phone number so I can earn rewards. She took it and said you have earned a free drink, I chose a strawberry lemonade she stated that’s not free we will have to stir in the flavor . So I said since you only have lemonade, give me the lemonade. She kept on mentioning the price difference when I didn’t care . All I wanted was my food and the free lemonade so I can go back to work. Bottom line she was not a polite person, it’s as if she characterized me as if she new me. It was unprofessional and she need to take classes at work on how to communicate with customers on a short time basis and not to specific customers either. If i could give her a certain amount of stars for today she would of received 0 stars ⭐️.
Lastly She ask me about my last name and how do I feel about it? Like why are you concerned with my last name and do your job please.

Our family has made McAlisters our preferred lunch spot. I do have one request however .. We frequent your chain at the Arcadian mall in Myrtle Beach. Last week we coaxed our grandfather to join us and although he was very please with his lunch he unfortunately will not return., reason being it was nearly impossible for him to manage the bathroom door! The weight and hydraulics are set so tight even I had a degree of difficulty. Please consider this issue in all of your locations and keep the seniors coming.. Respectfully, Cathy Janes

I just order chose two half max potatoes and McAlister my potatoes was not correct it left some of the ingredients off I’m very much upset I was not able to eat my food the potatoes was old I will not be going back t

I was at mcalister’s on highway 62 in Jeffersonville Indiana. And something bothered me really bad. The manager there his name is Mark I’m not exactly for sure what happened but he was ripping one of his employees up one side and down the other. You could tell she was about to cry but she didn’t. My hats off to her for not doing that in front of her manager. I felt like it was very unappropriate for him to chew her out in front of customers. If there was a problem then he should have taken her to his office and talk to her in private. Is very rude and and professional for him to treat his employee like that. And I talked to several others there and they felt the same way I did it was very inappropriate thank you

I was just in your Athens, Texas location. In my to go order was a bowl of chicken and dumplings. When I got home and opened the package it was packaged
In a 12 ounce cup. Secondly there were no chicken and dumplings, only the liquid. I drove back to your store and spoke to the manager. I do not remember her name. She was a 25-30 year old attractive, blond headed woman. When I questioned these issue she told me that the 12 ounce cup was a bowl. I told her that she had eaten that many times in their restaurant and that was not a bowl. She did admit that there were no chicken and dumplings. She asked if I wanted a refund. I told her no that I would contact her corporate office and speak to them. She was not unfriendly but she acted like she plainly didn’t care. She was very “oh well”. I left the chicken and dumplings on the counter and left. I live 20 miles from you location. I have spent an hour and a half and 80 miles going back and forth to your restaurant. The service today was horrible. Lots of wasted time and effort in ver a $6.99 bowl of mushy liquid.

Is it company policy to not get the employee discount or have drinks while at work..We aren’t allowed a drink while at work …How can we work 7 hours without a break or anything to drink…

Mccalister’s in Ruston La doesn’t treat their workers right