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Where is McAfee Corporate office Headquarters

McAfee Headquarters Address and Contact

Mcafee logo
  • Address: 5000 Headquarters Dr, Plano, TX 75024, USA
  • Phone Number: +1 972-963-7000
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: 10,000
  • Established: 1987
  • Founder: John McAfee
  • Key People: Chris Young (CEO)

McAfee Headquarters Location & Directions

McAfee Headquarters Executive Team

Name

Title

Christopher David Young

Chief Executive Officer

Michael J. Berry

Chief Financial Officer and Executive Vice President

Allison Cerra

Chief Marketing Officer and Senior Vice President

About McAfee, History and Headquarters Information

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McAfee Headquarters Photos

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  • Bill Alexander says:

    Dear Mr. Christopher David Young:
    On 11/3/2018 I purchased McAfee Total Protection (Home) for my Mac Computer. I had difficulty in securing the serial number of the program’s download as I was not provided any communication email to that effect even though the download made reference to an accompanying email. I could not load the download without that serial number therefore I called three times and spoke to some one with a very foreign accent that it was difficult or rather impossible to understand. Each time I called on the three business days following my purchase and terminated the call because of my inability to understand the representatives and unfortunately I failed to get their name. In each call I was referred to someone else and in one conversation it was a referral to 3 separate persons or departments all having that same foreign accent so I assume it was a customer service unit based in a foreign country to which I believe is a very unsound business practice as the heavy accent I would define anyone to be able to understand. I know many companies have employed this kind of business practice and I for one wish to tell you how disappointing that is to a customer who is seeking help and unable to get that help and end up with a very disheartening view of your company. You have a fire reputation overall, however I doesn’t apply as far as I am concerned. I must mention that the speed in which the representatives spoke was also unintelligible, in fact I received a voice mail today from one of those representatives and I wish I had some way to transmit the voice mail message to you so you Ould hear first hand, but I am sure that you have had many such complaints in the past which if true would give pause for a customer to feel that you might not care. It would be my recommendation that you try your customer service on for size and just listen to what you get, but you probably don’t have time for such things to find out for yourself. I spent over 35 years in the business of dealing with folks and know how important it is to have a clean and understandable customer service. It is your life’s blood so to speak as far as survivability. By the way I finally figured how to get the serial number without your customer services help but on my own. Do yourself a good measure for your company and present a problem to your customer service department and judge for yourself.
    A Disheartened customer,

     
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