Where is mattress firm Corporate office Headquarters

Mattress Firm Headquarters Address and Contact

mattress firm logo
  • Address: 5815 Gulf Fwy, Houston, TX 77023, USA
  • Phone Number: +1 713-923-1009
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: 11,000
  • Established: 1986
  • Founder: Harry Roberts, Paul Stork, and Steve Fendrich
  • Key People: Kenneth E. Murphy III (CEO)

Mattress Firm Headquarters Location & Directions

Mattress Firm Headquarters Executive Team

Name

Title

Kenneth E. Murphy III

Executive Chairman, President & CEO

Harry Roberts

Co-Founder

Paul Stork

Co-Founder

About Mattress Firm History and Headquarters Information

Mattress Firm was incorporated by Harry Roberts, Paul Stork, and Steve Fendrich in 1986. The company is headquartered in Houston, Texas. By 2002, the company owned and operated approximately 250 locations across the United States and was considered the second-largest independent retailer in the country. In 2016, Mattress Firm was sold to South African retail group Steinhoff for $3.8 billion. The company filed for Chapter 11 bankruptcy in late 2018 and came out of it in the same year.

Mattress Firm is a mattress retailer chain that is the destination for unique shopping experience for the customer with a wide variety of quality, brand name bedding products, and competitive pricing. Currently, there are more than 10,000 knowledgeable and well-trained associates working for it. This company owns and manages over 3,600 stores in 49 states across the country. Mattress Firm acquired the mattress retailer Mattress Pro, The Sleep Train Inc., Sleep Country USA, Mattress Barn, Sleepy's, and Sleep America. This firm markets and distributes its conventional and specialty mattresses as well as bed frames and accessories through its network of stores as well as online. It aims the customers who are value-conscious.

Mattress Firm Headquarters Photos

Rate This
  • Kristine Litten says:

    I WANT MY MONEY REFUNDED NOW. I WILL POST THIS NEGATIVE REVIEW ON SOCIAL MEDIA AND ANYWHERE ELSE!

     
  • Kristine Litten says:

    We are very, very disappointed with the quality of the mattress we purchased from Mattress Firm. We looked at a few mattresses here and the salesman seemed to be pushing the used mattress so, of course, being senior citizens with fixed incomes, we wanted to save money. He said the used mattress was only used for 14 days or less.
    So we thought it would be fine. THIS WAS A SERIOUS MISTAKE. We have bad backs as it is and we made that clear to the salesperson. Our backs are way worse now! We cannot even sleep on this horrible quality matttress! I am sure it was used for a lot longer than 14 days! Very disappointed to say the least!

     
  • Alice says:

    Why is it so difficult to file for a warranty on-line.
    I called 3 different phone numbers & never got a live person.

     
  • pamela collins says:

    I AM MEDICALLY DISABLED: PURCHASED AN EXCHANGE MATTRESS THRU YOUR ONLINE CHAT (JOHN) DELIVERY WAS FOR 8/14/2019,,,,,,THEY CAME AND TOOK MY OLD MATTRESS; HOWEVER, THEY DID NOT LEAVE MY NEW ONE….SO NOW I’M LEFT WITH ONLY THE ADJUSTABLE BASE…..I HAVE NO WAY TO LIE DOWN OR SLEEP……..THEY ARE SAYING NEW MATTRESS WILL BE DELIVERED 8/19/19…….WHAT OR WHERE AM I SUPPOSED TO SLEEP ON?????

     
    • Stephen Stagner says:

      We expect you to sleep on the floor.

       
      • Sheryl Lynn Monaco says:

        how Rude You Are ! I Dont Beleive you work for matteress firm ! YOU CANT TALK TO A CUSTOMER LIKE THAT ! AND I THINK IF YOU DONT WORK THERE ARE YOU MESSING WITH THAT LADY HEAD ? YOU SHOULD BE ASHAMED OF YOUR SELF ! NO IM NOT GOING TO DELETE THE COMMENT WHAT I SAID IS WHAT I MEANT TO SAY !

         
    • Sheryl Lynn Monaco says:

      oh My God Thîs Is Terrible ! oh My God ! It Töok A Month For My Matteress to get here But A MONTH hI Went And Bought A Mattress I couldnt Wait That Long For a Matteress Now I Have To Try And Get A Refund ! BUT THEY SAID THE MATTERESS HAS TO GET BACK TO THE PEOPLE AT THE WAREHOUSE FIRST ?THAAT ??? THAT DOESNT MAKE SENSE AND IM DISAPOINTED it didnt work out ! and it is a lesson Learned !

       
  • Carrie Henley says:

    I purchased a king with adjustable head. When it arrived the delivery people stated that my bed was supposed to be unassembled (was not told this at time of purchase) as they were supposed to have only 15 mins to install the new foundation and mattress. I would like to know how a 71 yr old female is supposed to move a king mattress and 2 box frames.

    I really don’t think they could have installed the set up in 15 mins. but main concern is customer having to move heavy mattresses.

     
  • benjamin marshall says:

    I had a fall down my stairs and I spent 5 months in the hospital. I was told not to go up the stairs so I had to buy a bed before I was discharged from the hospital. my wife went down to the Mattress firm store in Westfield Indiana. when I arrived home I locked at the mattress it sagged in the center. when I called the store I was told that I would have to pay for someone to come out to look at the mattress
    and I was asked for the who made the mattress. I told the store manager it was a Sealy he told me that mattress firm did not sell the Sealy mattress. I now have the mattress tag off the mattress. It is from the mattress firm warehouse # 2100 dated 11/23/16. I can’t believe the condition of the mattress set

     
    • Sheryl Lynn Monaco says:

      KEEP CALLING BUT CALL AND TALK TO THE PRESIDENT THIS IS UNEXCEPTABLE ! AND LET THEM KNOW THAT ! I GOT A MATTERESS FROM WALMART FOR $182.00 DOLLARS AND ITS A 10 INCH MATTERESS GREAT BED IN A BOX ! AT WALMART !!!! 2 MEMORY FOAM 8 INCH MATTERESS IS 14 INCH MATTERESS AND THAT IS LESS THAN 400 DOLLARS AND U KNOW ITS KNEW ! THE GUY TOLD ME THEY SELL USED MATTERESS’S ! THATS ANOTHER STORY FOR ANOTHER DAY !

       
  • Mattress Firm Employee says:

    The contact information above is Incorrect please don’t call the number. the correct number to corporate office is 713-923-1096. Adress is also incorect but the photo is the actual correct pictures.

     
    • Dawn Miller says:

      I called the number you provided and it is an automated phone loop. No real person to speak to. I have an issue that needs resolving. The store I purchased at can’t help me with THEIR mistake. It seems that Mattress Firm is only interested in making sales. No accountability, no follow up help, and no one cares. I need a real human to speak to. Can someone provide that?

       
      • Sheryl Lynn Monaco says:

        YOU GOTTA UNDERSTAND THAT THESE HACKERS GOT THE GOOGLE SEARCH DIALED IN ! THEY NOW THE INTERNET GOOGLE SEARCH IS WHERE THE HACKER S ARE NOW ! WHEN YOU SEARCH THEY PUT AWESOME AND SHOCKING ! ASK AND ALOT OF RIGHTS COME UP WELL ONE CLICK AND ITS LIKE A TEXT YOUR HACKED AND YOU DONT KNOW TILL THEY GOT ALL YOUR INFORMATION AND THEN THEY WONT STOP !

         
    • Kristine Litten says:

      I cannot reach customer service at this number! There is only a recorded message about delivery. YOUR COMPANY IS THE WORST! THIS IS BULLSHIT!

       
  • Mimi says:

    Awful experience and when I did not give a favorable survey the person that called me to find out what the issues were was just a bad as the sales associate that sold me the mattress. First and LAST time buying with them.

     
  • CHESTER PERONI says:

    I PURCHASED A NEW , PRIME, KING SIZE MATTRESS AND TWO BOX BOX SPRINGS ALSO NEW.

    1)

    WHAT I RECEIVED WAS A USED MATTRESS WHICH HAD DEPRESSIONS AND GROVES IN IT FROM SOME FOLKS SLEEPING ON IT , EVEN THOUGHT THE TAGS ON THE MATTRESS WERE AS IF IT WERE NEW!!! YOU COULD TELL BY THE DEPRESSIONS THAT AT LEAST 2 PEOPLE WERE SLEEPING ON IT.

    2)

    I CONTACTED THE STORE AND THEY APOLOGIZED AND WERE TO SEND ME ANOTHER ” NEW ” MATTRESS ( SECOND TRY). SAME ISSUE AS WITH THE FIRST MATTRESS, ANOTHER USED MATTRESS THAT HAD BEEN SLEPT ON BY 2 PEOPLE JUDGING BY THE DEPRESSIONS YET THE TAGS ARE AS IF IT WAS NEW.

    3)

    ONCE AGAIN , I CONTACTED THE STORE AND RECEIVED A THIRD ” NEW ” MATTRESS ” HOWEVER , THE ONE I RECEIVED IS SOMEWHAT BETTER THAN THE FIRST TWO . BUT IT HAS ALSO BEEN USED BUT , THIS MATTRESS HAS BEEN SLEPT ON BY ONLY ONE PERSON ,

    AND IS ACTUALLY BETTER THAN THE FIRST TWO.

    I PAID FOR A NEW MATTRESS AND 2 BOX SPRINGS AND STILL HAVE NOT RECEIVED THEM .

    I CAN’T TELL IF THE BOX SPRINGS WERE IN FACT NEW OR NOT BUT I AM VERY SUSPECT THAT THEY ARE NOT.

    I AM 71 Y/O AND DISABLED.

    IT APPEARS THAT THIS IS A FORM OF BAIT AND SWITCH .

     
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