Where is MarineMax Corporate office Headquarters

I have had my Searay Sundancer 330 for 26 years, and I highly recommend Searay, but their service department at Bald Ridge Marina in Cumming GA is absolutely terrible! I have been lied to and misled on numerous occasions, I have now missed an entire season of boating because of their complete lack of customer service. Unfortunately I have been unable to find any service management contact information outside of Bald Ridge.

We went to Marinemax in Fort Myers, FL after Hurricane Ian to try and save our boat (which we purchased from Marine Max in Fort Myers) and they turned us away. The worst customer service we have ever experienced anywhere. Buyer beware… Don’t buy from this outfit, they have no compassion and no sense of community. Will never buy a boat from them again, and we are planning on upgrading to a 420 Boston Whaler Outrage.

Your Pensacola Office is very unprofessional. My property is located across the street. My property has been damaged several times in the last 2 years causing loss of water for several days. I have tried to make contact with management on several times with no results.

Do you carry coffee cups

we got a new Harris float boat from Marine max in Lake Wylie, was happy with our purchase. In August of 2021 we had a bad storm come thru that bent the frame on our bemini top. So Marine Max order a new frame. It finally came in early November but Marine max stated could not install until after Thanksgiving. We took the boat up there on the Saturday after Thanksgiving. Once they went to install the new frame realized that is was bent. So they took the frame apart and used an old part they had lying around. Well to do this they had to cut wires in the new frame since we have lights in the frame of the bemini. Now they did this without our consent! We told them would be there on Sunday December the 5th to pick up to then discover NONE of the lights work on the boat. Then was told the service manager would come to our house to fix on Monday, so then we call Monday morning to be told would need to bring the boat up there Thursday December 9th! Very poor service and they should have ordered a new frame since this one was damaged! Please email us at vgtruesdalejr@msn.com and jtruesdale25@gmail.com. We are not happy customers, this is the second pontoon we have purchased from Marine Max in Lake Wylie

No customer service to speak of at the dealer level. After the sale, you are nobody to them.
MarineMax, Rogers MN. I will not do business with them again.

Tom
Fargo, ND

I don’t think. I’ve ever dealt with a worse company. They do not care at all. Once the sell is made. Do not buy a boat from these people. The one in Greenville Sc and from the comments here. It sounds like it’s all of them.

3 months I’ve been leaving messages at corporate. Never does anyone call back! What is going on??

Lip Service – The only service I get at MarineMax Hall Marine Lake Norman in Cornelius, NC. Their service technician put two puncture holes in my vinyl seat. GM and Service Manager promised to have it repair 3 months ago and I’m still waiting and receive no follow up. I’m the one always initiating the follow up. I have been more than patient due to COVID-19.

Having a hard time at Marine Max in Kemah Texas the brand new boat and trailer the trailer does not fit the boat and we can not get this matter fixed Please someone help me with this matter just want to have this fixed right

Marine Max Brant Beach NJ has all the “team members “ still coming in to work during a global deadly pandemic. BOATS are NOT essential!!!! You are putting the lives of your employees, their families and the public at risk of death!!!!! CLOSE this site!

Marine Max has the most difficult search format that I have ever seen. You simply struggle to search inventory with the filters.