Where is Marcos Pizza Corporate office Headquarters

Marcos Pizza Headquarters Address and Contact

  • Address: 5248 Monroe St, Toledo, OH 43623, USA
  • Phone Number: +1 419-882-3300
  • Fax Number: 419-885-5215
  • Email: N/A
  • Number of Employees: N/A
  • Established: 1978
  • Founder: Pasquale “Pat” Giammarco
  • Key People: Jack Butorac, Tony Libardi

Marcos Pizza Headquarters Location & Directions

Marcos Pizza Headquarters Executive Team

Name

Title

Jack Butorac Jr.

Chairman and Chief Executive Officer

Tony Libardi

President

Kenneth R. Switzer

Chief Financial Officer and Vice President

About Marcos Pizza, History and Headquarters Information

The company was founded in the year 1978. The company has been operational for more than 41 years now. The founder of this company is Pasquale Giammarco. Jack Butorac, who was a restaurant industry luminary, began to work with its founder and he soon began negotiations to own all the franchising rights of the company. In January 2004, Butorac became the leader of the company. Under the leadership of Butorac, the company expanded its services to over 35 states including Puerto Rico, the Bahamas, India and several other countries as well. Headquarters: 5248 Monroe St. Toledo, OH 43623, USA.

Marcos Pizza is an American based company which focuses mainly on providing the best pizzas to its customers. The company currently has Jack Butorac as its Chairman and Chief Executive Officer, Tony Libardi as its President and also Kenneth R. Switzer as its Chief Financial Officer and Vice President.

Marcos Pizza provides its services on various types of pizzas which include Chicken Florentine, Spicy Fresco, Double Pepperoni, Chicken Fresco, Pepperoni Magnifico, White Cheezy, Ghirardelli brownies, etcetera. It also provides the facilities for subs, salads, wings and CheezyBread and CinnaSquares as well.

Marcos Pizza Headquarters Photos

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  • Mike says:

    27 minutes on hold and hung up on… Berra, OH location. We will be ordering elsewhere from now on…

     
  • N says:

    We have ordered from Marcos for ..forever. At my son’s bday party we spent$200 on their pizza. Delicious!
    The past two orders it was yuck. No cheese. First time I said nothing. Everyone has a bad day.
    Tonight. No cheese on half of the pizza. I called. Got the mgr. he said “we have a new oven that disperses cheese that way” no lie. He said that!
    I told him that is not the way it works.
    He said I didn’t know what I’m talking about and was rude. Ovens don’t disperse cheese and toppings. He said so you want a refund or not.?!?
    I told him I could send him a pic of my pizza with no cheese. He said…”I don’t want you to have my personal number” and hung up.
    Offered a refund before he hung up. I said yes. But I’ll never order from them again! I’ll go somewhere where they care about their food they put out and how they treat their customers.
    I don’t care about your refund on the crap pizza and service. Good luck!

     
  • Elkhart marcos says:

    I’m not giving out my name because I don’t need any backlash from the manager in Elkhart Indiana that’s taking the store over and does what he wants with it if you work there you’re supposed to watch a bunch of videos and get certified this guy Mr Gerald will not let you watch the videos on the clock he says that you have to wait until you’re off the clock to watch all these videos that’s not right the videos are part of the job and he forces people to clock out he yells at customers if they do a walk-in and they order a cheesy bread and he’ll tell them it’s going to be a three hour wait and if they say why he kicks them out of the store he runs the store how he wants against regulations he takes whatever he wants from the store he goes through the order for truck and order some stuff new apparel every week he must have an entire closet full of the stuff by now if someone smells like marijuana when they walk in the store he kicks them out if someone asked him a question he doesn’t like he treats him like s*** and kicks him out well actually he treats everybody like s*** basically he treats his employees like s*** he’s a registered sex offender that picks up underage girls for work he constantly turns off online ordering he constantly unplugged the phones he constantly turns down orders went at times where it’s not in that busy like as soon as there’s five orders on the screen he’ll turn off the ordering he doesn’t listen to a person’s resume about what days they need off he schedules them for whatever he wants if you ask him for your 30 minute break you’re either not going to get it or he’s going to treat you like a piece of crap because of it they think he’s doing such a great job there but he’s not he lies when he talks to the senior or talks to Kevin in South bend he has a problem with control and he tries to control everything but he’ll continue to get away with it because he uses his employees to death to keep the store clean and run the pizza line as he sits there on his phone and does nothing and then when he talks to anyone higher than him in a different store he acts like he does it all. It’s a disgrace

     
  • Nwani says:

    I am a driver we don’t get pto and we don’t get insurance and we have to pay for food And we only get $2for gas and delivery fee altogether its not as good as i expected im disappointed

     
  • Charles Smith says:

    I just ordered 59.00 with of pizza from your Dallas ca location I ask for a thin crispy crust for my pizza my wife’s salad was wrong and my crispy pizza was a liquid grease mess and had to be thrown away. I asked my wife not to try someone new we always use papa johns with no issues. We will stay with them and never go back to a marco’s again what a crappy place and the staff is no better

     
  • Rob tip says:

    Why do you advertise large 2 topping pizza for $8.99. But when I go to Villa Rica, GA they do not honor that advertisement. Conner’s rd. Villa Rica, GA. I went their website and they do not honor the price. This is false advertising. Please respond

     
  • Tricia Rodman says:

    We have a Marco’s Pizza in Fremont, Ohio. I understand that there are short staffing issues all over but every time I call and order a pizza from this establishment I have to wait anywhere from an hour to an hour and a half. I never get a discount or anything from them in fact most of the time they are rude.Most of the time I have to call them back to see if they have left. This is ridiculous. If it was occasionally I could be more sympathetic but this is an every time I order from there. I have even gone to other establishments that don’t take as long and then try them one more time and it’s always the same sevice

     
  • Mike says:

    Your driver’s on your north Ridge rd lorain ohio doesnt have. Have drivers license and still deliveries pizza her name is Jennifer S Simons

     
  • Joe says:

    Never go back again. Place doesn’t have any tea for those who don’t like soda and no bottles of water.

     
  • Christine Svetz says:

    Ur employees are derogatory and just hung up on me
    Literally hung up on me
    If this is how u run ur company then best of luck because social media is powerful

     
  • Joanna Hougland says:

    My name is Joanna Hougland, I live in Midvale Utah. I ordered some pizza on the Marcos app. The young man working at that location called me and said they could not complete my order because they did not have a delivery driver. I asked if they could transfer my order to a location that was closer to my home and he said he cannot do that. When I tried to re-order for that location in my app it said that my address was not in their area. I called him on the phone and nobody answered. I’m just a little frustrated with the situation and thought you would like to know. Thank you

     
  • T coppock says:

    Direst pizza store ive ever been in. Not only was the store dirt but the employees were a hot mess manager refused to wear gloves no covid safety in place and downright rude! Ordered xl pizza snd opened the bo. Before I left and 4 slices had NOTHING on it! I asked to gave it remade and then the manager was rude. He offered me a refund and I took it and went to Jets!!! Never going to order from marcos on rawsonville rd in bellev Michigan again ! Disgusting.

     
  • Heather King says:

    I would like to make a complaint for your Main St location in toledo ohio. My order was messed up twice and the mgr Lori refusing to make it right and basically told me I was stealing and lying about not getting my order. I have what I received on video surveillance and all the receipts.

     
  • Jasmine says:

    Your site got my account hacked. I placed an order with my Facebook account on YOUR website and days later my Facebook email and password had been changed and people added to my Spotify account. I still cannot access my Facebook account and can’t get in touch with Facebook either!

     
  • Mark Trice says:

    I would like a full refund

     
  • Mark Trice says:

    My name is Mr Trice I’m just contacting you on a bad experience I had at one of your location

     
  • Sharon says:

    My husband worked at the Marcos Pizza on Parmer Rd in Texas. He quit due to the manager running the place who was hiring his friends who were always late and he would give them the better pizza runs that give better tips. My husband Thomas was the best employee they had. He went over and beyond his duties and usually was doing everyone else’s work. He quit due to the favoritism the manger was giving to his brother in law and friends. He was told he was getting a raise and never got it. He last day was 8/20 and was told on 7/30 his paycheck was being mailed to him. It is 8/11 and has yet to receive his last paycheck. He has talked to the owner several times about his pay and was told it was being sent. If he doesn’t get paid we will get a lawyer and sue in small claims. I have worked for the court system for over 8 years and have a personal lawyer and I am not afraid to take legal action if he doesn’t get his paycheck soon. Great food at Marcos but the management at that store needs to be rethought. You cant have a manager letting his friends get away with being late all the time and giving only them the best runs.

     
  • Louis H says:

    My wife ordered a pizza Sunday night around 6:15. Pizza supposed to be done by 6:45. But when I get to th store they didn’t have my order. I left stir came back 20 min later still no pizza. I waited over an hour after my initial online order. I left with no pizza and was out of $28. I would like a full refund of my order which I never gotten.

     
  • Denise and Garry Britt - Boerne, TX 210-887-3933 says:

    COMPLAINT – And Need a Full REFUND- The Intact drivers package dumped on our side door in Boerne tx is available to return. No knock on door or ring of bell. we were in the room where they dumped the box’s. $50.19 Charge to CC . Called the store directly after promised delivery time and they said they had no such order-

     
  • Robyn says:

    It’s a shame that such good food has such poor quality of service. Online ordering is a joke, at first I couldnt place an order at all, now my session “times out” literally every thirty seconds so it’s a finger race for me to place the order, and when it was finally submitted, it was submitted twice. Get it together, Corporate Office, before your business goes down the toilet (where, frankly, your IT department is already residing).

     
  • Craig bledsoe says:

    I think it’s really messed up that the Maryville tn marco keep messing up my order but then going blame me even after they gave my sub away they going blame me so sad wat a great pizza place so after all the money I spend at that store they can’t even fix there mess up so sad

     
  • M Williams says:

    Your delivery drivers speed thru park zones, child crossing zones, and swerve into oncoming lanes to pass drivers; when people call to let management know, you leave them on hold, and then hang up.
    I watched that driver nearly get into a head-on collision to get around another driver, and while no children (thankfully) were at that intersection, there is a neighborhood *literally* across the street. I will be calling headquarters daily if need be until I can file an official complaint.

     
  • Chris Nolan says:

    What’s the point? Your IT leadership is lacking, your franchisee Traing is lacking, I like the pizza, but the quality of other products is lacking, Exterior of several of your stores are a mess, poorly lit or just burned out pole signs, unsafe food handling. How do you know I know? I used to own 164 very profitable QSR’s in 10 states, experienced. You need to get yourself together overall – YOU”RE LOSING REVENUES.

     
  • Sharon Fraley says:

    I have been a customer for a few years. The quality of your pizzas have definitely changed (and not for the best). I ordered pizzas today and to be honest they were terrible. Very little sauce, pepperoni and cheese. Just lots of crust. So this will be the last pizzas I order from your company. I will probably start ordering from Dominos. And if I am going to spend $30.00 I can order from our local pizza place (Ron’s Pizza). Store 1068
    Reference # 484026034

     
  • Sandy says:

    I’m from a town called Río Grande in Puerto Rico and Marco’s pizza is here at Ralfs town center.Tonight i ordered two large pizzas and was very unsatisfied with what i got as a paying customer. I ordered two large with sausage and extra cheese, but instead i got two regular with just sausage. Not to say i’m fluent in both spanish and ingish. Not only did i have to wait an hour and half to get my order from a place that’s only 7 min from my house. But when i called to complain a staff member asked if i wanted another i would have to pay for it, talk about costomer service. I realy don’t mind paying so Long as i get what i pay for. I asume that when anyone orders a meal you espected to get what you are paying for. Very poor service at this marco’s and if the customer service continúes as it is i don’t see the growth of marco’s happening. Though i must say the pizzas are excelent. But the key to any business is customer service which i find to be poor here in Río Grande town center. To think so many people with out jobs and your employees not valuing there job’s, unbalievable.l would be in an outrage if i had employees or store manegers making my business look bad i would be appalled.

     
  • Kisha says:

    I like to complain on the Marcos in Rock Hill South Carolina on about the manager named Moe I need for somebody to get back in touch with me because he did not need to be a manager he firing people for no reason at all accusing people are stealing money and don’t have proof find these school kids because they’re 5 minutes maybe 3 minutes late and I don’t think that’s right half the time he don’t have no drivers and have the workers inside the store delivering pizzas is not their job it’s a lot of stuff going on in that store that y’all don’t know about and I don’t think that’s right his name is Moe he came from Steele Creek in Charlotte North Carolina please y’all need to know about this he fired a little boy, he was stealing money and didn’t have proof and now a lawyer is involved and I know y’all don’t know about this before he said somebody else up I’d rather see him out that door he have a nice attitude towards the school kids have these school kids and that sometime 12 to 12:30 and they got to get back up in the morning

     
  • Capucine Valley says:

    We are frequent Marcos customers and order almost every week. We attempted again tonite and I gave them the expired coupon, but we still went ahead with the order. Not even 2 minutes after I hung up I called back with the new coupon. The guy that took my order said that coupon was the Valentine’s coupon. as I was reading it to him that coupon was not the Valentine one, it had a different expiration date, a lady in the background was screaming about the coupon.Suddenly she grabs the phone and starts yelling at me about the coupon. I was trying to explain to her but she kept screaming, so I yelled above her yelling, forget the order, we don’t want it, she hung up on me. This is a weekly dinner we do at least once a week and we will not order from the S. Cedar Lansing,Mi. Marcos ever again. We ordered Dominos after that. Not even 10min. after the phone call, the Marco’s delivery guy pulls up with the pizza. We explained to him what happened and cancelled it, the poor guy didn’t know anything about it. We felt bad for him driving in the blizzard, but we already ordered from Dominos, so we weren’t going to pay for two different pizzas, besides, she could of spit or done something to it. I left a message at corporate and hope to hear back from someone regarding this!!!

     
  • Joe says:

    Why does las vegas nevada store charge 7.99 for medium 1 topping pizza even though tv ad says 6.99. I ASKED THE STORE MANAGER WHO SAID THEY DO NOT HONOR THE 6.99 PRICE. The store is at warm springs and durango in las vegas nevada. Also paid for anchovies and got a few pieces of diced anchovies.This is my worst experiance at MARCOS PIZZA YET.

     
  • ROGER AUGUSTYNIAK says:

    I HAVE A ST FRANCIS KNIGHTS CARD FROM THE FUN-A-RAMA . WHAT IS THE POLICY ON THIS?CAN WE USE IT TILL THE END ON THE YEAR OR DO THEY KEEP IT WHEN WE GET THE PIZZA ?
    LARGE PIZZA AT REG PRICE AND A MEDIUM FOR $1.00 TOLEDO OHIO

     
  • Disgusted says:

    Worked there 7 days. Never got trained properly. Had one co worker who was hateful every time I had to work with her. On my 7th day I quit. $8 an hour is not enough to have a little teenager who can’t stay off her phone long enough to actually work stand and yell at me and another employee (who had only been there 2 days) about something. what she was I couldn’t hear but hlaring at us and slinging her arms around was enough. The most unorganized place ive ever worked, and rudest kids I’ve ever worked with.

     
    • Alicia says:

      I worked for them for 5 years and they hired a sexist GM who is a thief also !!! He touches the females and harassed us constantly. He also told us women make less because we are below men and thats just the way it is …him and his buddy have been stealing money for a while now . I left for a while and came back and they realized they couldn’t steal alot of money with me there…they don’t train anybody and nothing is consistent! Sorry for whata happened

       
  • Mary says:

    We have been a fan of Marco’s since you opened. In all those years I’ve never had an issue that a manager was not able to handle with professionalism. Recently I called the same franchise that we have used for years (5055 Glendale Ave) and my order was taken by the manager. When he quoted me the price for my order it seemed a bit more than usual and I questioned why. He told me that there was a $2 upcharge for me ordering a large half and half specialty pizza. I told him that I had never had to pay to pay an upcharge for that and he said that it was something new. Out of principle I changed my order to just one kind of specialty and when I hung up I called another Marco’s (201 Golden Gate) and asked if they charged extra. The person I talked to checked with the manager and told me no, there was no extra charge and that the manager at the first Marco’s should have overrode the charge and taken the $2 off. I called back to the Glendale store and asked to speak to the manager. When I told him that I called the Golden Gate store and what they told me, he was rude and unprofessional. I felt that he was unethical and told him that we would no longer be ordering from his location. We used to live close to the Rugby location so I will still be supporting Marco’s through that store but felt you ought to know that customer service at the Glendale location stinks.

     
  • Disabled vet says:

    Marco’s can go to H@ll! I, as a disabled vet, WILL NEVER, EVER even think about buying ANYTHING from Marco’s again! Went in to pay for a pizza and was told to get out do to not having a mask even though the two employees there had a mask and were covered. I know, you may say that I could spread the virus without a mask and you would be correct. However, I don’t have the F!@king virus and I was already in the store and the employee had my card in his hand! So, I had to go elsewhere with debilitating military service injuries and get something to eat elsewhere. Oh, I forgot to mention that I am a healthcare worker with a specialization in infectious disease/ clinical lab/ microbiology. I don’t have the damn virus!
    So, as far as I am concerned, Marco’s can go straight to H#LL!

     
  • N/A says:

    Absolutely disgusted with Marcos now. They let go one of the hardest workers I’ve ever met over something petty and personal. I’ll be sure to never eat there again and spread the word all throughout beaver, Lawrence, and Allegheny County. That store only stood because of that person and now I’ve heard the whole crew and all the drivers quit which I’m glad. Worst company I’ve ever worked for but that person did everything possible to make me stay. That store isn’t going to make it without that employee. And I’ll be sitting here laughing the day it closes down. I’ve never seen someone so heartbroken about losing a job and you guys did it with no remorse. Marcos is a sh*t hole now. All you guys care about is money and falsely making people happy to get a good reputation when all it is is a bunch of selfish people with no remorse.

     
  • DISGRUNTLED to say the least says:

    I’m DONE! We order from Marcos often. I place an order online. It will be ready at a listed time. I go get in line at the drive thru window and wait 25minutes behind a truck that is not moving. 2 more cars behind me. Then I call the store #, get a do you want to speak to the manager after I tell them how long I have been waiting. I understand some wait, but 30 min. without anyone coming out and telling me how much longer it would be and NO APOLOGY for the wait. I don’t understand that if an order at the window is not ready, tell them to pull over in the big lot they have and wait for it there so OTHER customers can pick up their food. I then ask the manager if he can tell me how much longer I will wait, he asks for my name and then lays the phone down so I can hear everything being said in the kitchen area while I am on the line yelling HELLO, excuse me just cancel my order!!! The person behind me left and I left! Ridiculous!

     
  • Deborah Corrigan says:

    Store 8326 Ordered number 848. I ordered 2 pizza and cheeses bread on line. When I went to track my order said it was delivered. I looked at my order I put my next door neighbors address by mistake. Called the store said driver wasnt back yet. And that they would call when they got back it to see if they returned with it. My daughter went up there about 10 minutes later never received call and she said there wasnt any delivery cars in lot. We live about 5 minutes from the Marco’s. She went in and asked if the driver was there yet with the pizzas said driver wansnt back and that they would give up the bread freee,but we had to pay for the 2 pizzas again. While waiting they asked the driver if they actually delivered to a person is WAS NOT CONTACTLESS DELIVERY the responses I only delivery pizzas. What the heck. A person cant remember a delivery that they just made.Needless to say no more Marco’s. Very disappointed .

     
  • Charles Haltom says:

    Every time I order they get it wrong . I live in Terre Haute In. But I am from Chicago and when I ask and get charged for extra cheese I expect it.

     
  • Susan Hutson says:

    Jack,

    I have a design idea for your stores in light of our pandemic. I’m currently gainfully employed in construction/service. So I am not looking for employment but would like compensation for any value I can add to your business.

    Initially I proper to Dominos because of their existing design, however they refused to learn of my proposal, so it is available to your company next – because I like your pizza better.

    If you are interested in a virtually 100% contactless pizza please contact me at your convenience. I suggest a patent on my design.
    I currently hold a copyright but not a patent.

     
  • Larry M says:

    In this day of Corona virus I was surprised (at a recent visit to a store) to discover that not one employee (out of ten) was wearing a mask. Is it not Corporate policy for their employees to wear one?

     
  • Kj Pluff says:

    Ordered a pizza never got it and at 30 that’s bs

     
  • Papa Bear says:

    Had a Horrible experience in Springdale Arkansas tonight. Then, came to this site, and saw the dozens of complaints from all over the country. I am shocked!

    I LOVE Marco’s Pizza, but I can’t buy them after tonight. And I will share this with my friends too. I have told dozens about how good Marco’s is, but no more. The pizza is good, but the customer service is the worst I have seen on a corporate level, and it appears that this is the norm, which men’s it comes from the top.

    So sad. Goodbye Marco’s . . . Never again.

     
  • M.Richards says:

    My local Marcos closed but cannot unsubscribe from their emails because of this!

     
  • Michelle says:

    I will never eat at Marco’s in Ellijay, GA again. We ordered 2 pizzas. One was dropped and sticking to the top, which is nothing compared to the 2nd pizza that had 8 HAIRS BETWEEN 2 PIZZAS. I have pictures to show anyone who would like to see how Marco’s in Ellijay treat their customers. I called and spoke to Andrew, the Assistant Manager. I told him of our issues to which he responded “I don’t know how there is a hair in your pizza, I don’t even have hair.” He then issued me a refund and didn’t want me to send him any pictures I had taken. Since we were so disgusted, we drove to town to throw away the pizza and then drove by Marco’s. We saw 6 people through the window goofing off and none were wearing a mask. And all of this is especially alarming in the middle of this pandemic. THIS STORE SHOULD BE CLOSED. AND CLEANED. And employees investigated for what appears to be intentional. A hair falls out from time to time. That is typical. But 8 HAIRS THAT DON’T APPEAR TO BE FROM THE HEAD DO NOT ACCIDENTALLY LAND BETWEEN 2 SLICES OF PIZZA. Not to mention they were BAKED INTO THE PIZZA. I am utterly disgusted.

     
  • Dale Clough says:

    Love your pizza but hate your on line app. Takes me longer to order the pizza than it takes to cook, pick up amd eat.

     
  • Antonio Sharp says:

    My family and I order for your Chesterfield Mi, store 04/30/2020 and the customers service the worst service I ever had. We were using door dash just to deliver our pizza. Door dash is only a delivery service not a restaurant. I call up to the store and your employees were very rude and disrespectful. When I ask for his name he hung up the phone. So I could like to talk to the owner to handle this issue! Oh let me add this was our very first time ordering and I’m disappointed.

     
  • Danna Polasek says:

    The Marco’s Pizza on 5400 s and 9th east in Salt Lake City used to be our favorite place to get pizza. It, recently, changed management. Since that time, not one single order has been correct. Last night was our last ditch effort to make this work. Our pizza was not only made incorrectly, it was not even close. We ordered half and half. The same toppings were on the entire pizza. Two toppings from what should have been on one side and 3 toppings from what should have been on the other side. 4 toppings were missing completely. Garlic sauce ordered, and paid for, not received.
    The time, just prior to the above, the pizza was wrong (again), this time I asked them to remake it. It was still wrong. I just went home and we ate it anyway.
    Since this new management, the toppings are to be found in the middle of the pizza. From the edge of the pizza to the first topping is two to three inches.
    As an aside, no one wears masks or even gloves. They go from pizza to counter to money and back to pizza without washing their hands.
    Very disappointed, will not be going back and will be sure we let all our friends know they should not waste their money at Marcos

     
  • Kat Chase says:

    Oscar the General Manger at the 4100 Ridge Rd STE 102, McKinney, TX 75070 location is the best! He went above and beyond to make our order happen. We live in Plano and LOVE this pizza. We wanted to introduce it our immediate family and friends in McKinney. We called 2 different locations for delivery but none could deliver. We were willing to pick up during COVID 19. We called the Virginia store, but they said ” we are outside our delivery zone”. We called the Ridge store and Oscar entered our address and said it would not be problem. We even has a coupon and he said he would honor it. PLEASE support this amazing business and their tenacious attitude. THANK YOU MARCOS on RIDGE; you truly care for customers.

     
  • Jennnifer says:

    I am sending this message here because I’ve attempted to address a serious concern I have with the store on Bulverde Rd in San Antonio Tx and my concerns do not seem to taken seriously.
    I ordered pizza at the Bulverde Rd San Antonio location today around 1. I arrived early and was sitting in front of the store. I observed an employee go in and out of the restaurant at least 4 or 5 times in the 10 mins I was waiting for my pizza. Each time she was touching the door (a high contact area each time). One time she came out with a face mask on and went to her car and returned with her mask off. I went in to the store just after she did and observed her going straight back to work putting cheese on a pizza with her bare hands and no she didnt wash then and I’m certain she hadn’t washed them any of the other times either. Also, not one employee was wearing gloves!!!! I addressed my concern with the guy who rang up my order. He was just indifferent about my observation and concerns. Later in the day I called the store to speak to the owner and some young man got on the phone. I asked him if he was the same person I spoke to at the store and he said no but that he was at the store at the time I came in (so basically the “owner” was at the store while his employee is going in and out of the store, not washing her hands, no one was wearing gloves and no one was wearing facemasks.
    The owner too was very indifferent about my observation and concerns. I have been getting pizza from this location because my 91 year old mother who has to be isolated because of the Coronavirus loves this pizza and I really felt like this was one of the safer food establishments in town. Up to now I’d had high hopes for this place. The food was good and the establishment was clean but knowing the employees are too lazy and not mindful to follow simple rules and proceedures to keep their customers safe during this pandemic crisis has been a game changer and I WON’T BE GOING BACK HERE AND I WILL BE LETTING OTHER’S KNOW OF MY EXPERIENCE, OBSERVATIONS, AND THE COMPLETE DISINTEREST IN THE EMPLOYEES IN ABILITY TO PRACTICE COMMON SENSE. Please pass along my concerns to the correct people before these employees at the least infect their customers with Covid 19. The Marcos pizza Facebook page says the employees are to frequently wash their hands especially when coming in contact with high contact places…….well they aren’t!
    Thank you for your assistance,
    Jennifer

     
  • Ethel Zansler says:

    I will be advising my friends and family of the conditions at the Friendswood and advising them to not order from this location. We will not be returning. There are two many pizza places to have to purchase from one of your locations. I see from the comments below, I am not the only one with a complaint.

     
  • Ethel Zansler says:

    I just picked up a pizza at your location in Friendswood, Texas on 518 Street. With the virus spreading thru the United States and numerous people dying, this location was not taking any safety precautions. There was no safe distance between employees, no distance from the customers, no one wore a mask, no gloves. I felt you should be aware of this and do something to correct this situation as quickly as possible. I will not return to this restaurant.
    Ethel Zansler
    e.zansler@aol.com

     
  • Amy says:

    I’m at Marcos Pizza in Grass Lake Mi and noticing they’re not wearing gloves when preparing our pizza? Tables and benches seem to be dirty even though no one is here. They should have this place completely sanitized and clean.

     
  • Karen says:

    I went to the Marcos in Omaha Nebraska 168th and Blondo and was disgusted to see the prep person ( before oven) and the person who takes the food out of the oven, were NOT wearing clothes!! At this time with a pandemic and food service workers are not wearing clothes is really unbelievable!! I won’t be back! I looked at this stores rating by the health department and it was “standard” …

     
  • H.Sheldon says:

    Who is in the Human Resources department for a franchise? I want the corporate HR department! During the COVID-19 pandemic the safety precautions should be exponentially different than a normal business day. The lack of wearing gloves (not just sandwich/salad gloves) or masks is ridiculous! The owner in this franchise is a joke!! The level of harassment for the good working employees is unbelievable; the owners are making it a hostile work environment. If we ask to wear gloves or ask to wear masks we are told that we are scaring the customers and causing the owners “to much anxiety”, and get threatened to be fired or get our hours docked because we are more worried for safety for not only us but our guests and the future of this franchise. Im sorry but personally I believe the customers/ guests trust that we are doing everything we can when we are taking those extra precautions and going that extra mile, not just for them but for us as employees as well. Any time a concern is brought to our owners they say with no hesitation, “Do you just need to go home?” “Does the CDC sign your checks? “. At the same time they encourage us to talk to them about our concerns. Im sorry but this is absolutely outrageous!!!

     
  • KP says:

    I have been craving a Marcos Pizza. I accidentally go to the wrong one and notice no gloves. I go to the correct one and again no one is wearing gloves. Could not buy a pizza during Covid19 and no workers handling my food had on gloves. They lost me, the lady in front of me and the one behind me all because of not wearing gloves. After we left, I noticed they put gloves on. I am not commenting to cause trouble but hopefully employees will start to practice preparing food safely.

     
  • Johnny Grissom says:

    Hey. I am a GM. At a Marcos Franchise. I was wanting to know what is the base pay and benefits for that position. I am making 10 dollars and nothing else. I just feel like I am not getting paid like I should. Thank you for your time and hope you have a great day.

     
  • Friend says:

    Our children need to be safe delivering pizzas, what are you doing to provide their safety. All other companies are taking measures to ensure their safety? No gloves or masks are provided!

     
  • KB says:

    Just picked up a pizza here in Englewood, FL.
    Not a single person working in the building wearing a pair of gloves, preparing food, exchanging money or handing food trays to patrons. Last time for me.

     
  • SFC Raymond Mueller Ret. says:

    03/12/2020
    To Marco’s Pizza Complaint Department:

    Sir/Madam I am sending this letter to you to protest the closing of the Marco’s Pizza located at 5860 Bigger Road, Dayton/Kettering Ohio. This was the only Marco’s that delivered to the Bellbrook, Ohio the town where I live. I tried to call the store at (937) 438-1600 and was transferred to a store located way out side their delivery area.

    Because of your action you have left most of if not the entire town of Bellbrook with out the ability of getting a Marco’s Pizza delivered. And the next closest store is to far to drive to get a pizza no mater how good it may be.

    In your decision to close the Bigger Road store you have lost several thousand potential customers in the Bellbrook, Centerville area. I was a very loyal Marco’s Pizza customer now I have to deal with second or third rate at best pizza from other providers.

    I ask you please give us back a way to order for delivery your extremely good product.

     
  • Joel says:

    I work nights and have tried several times to order from your store on Prima Vista Blvd In Port Saint Lucie, Fl. The website says they are open till 12am yet my calls are never answered. Even though I prefer the Pizza from Marco’s, I have changed my pizza place to Dominos because of this. They seem to care more about customer service and appreciate my business. No need to reply, I will not come back or recommend Marco’s to anyone.

     
  • nathan says:

    this company is a joke, poor customer service, cannot return call from corperate, dont care about customers,broke promise,lied and acted like a 6th grader runs the show went on what store owners said not proof

     
  • Gregg Raffield says:

    We(Wood Fruitticher) are trying to contact a Chavis Milton, who is said to be a manager of a Marcos Pizza in the Atlanta area. We have a check on a closed account written and signed by him, we’ve tried to contacting him,have been unable to get a response. He’s been running a pizza restaurant in Ft Valley Georgia called Flying J’s… Please have him contact our credit manager, Peter Spink, 1-800-489-4550.

     
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