Where is Main Event Corporate office Headquarters
Main Event Headquarters Address and Contact
Main Event Headquarters Location & Directions
Main Event Headquarters Executive Team
CHIEF EXECUTIVE OFFICER
CHIEF FINANCIAL OFFICER
CHIEF INFORMATION OFFICER
About Main Event, History and Headquarters Information
The company was founded in the year 1998. The company has been currently active for more than 21 years now. The main aim of the company was to provide the best entertainment facilities to its customers featuring various types of games and facilities for food and beverages as well. The company also provided spaces for events and meetings and restaurant services too. Headquarters: 3941 Central Expy. Plano. TX 75023, USA.
Main Event Entertainment is an American company which focuses mainly on providing a wide range of entertainment services as well as restaurant services. The company has around 4605 employees working under it. The company has Chris Morris as its current CEO.
Main Event Entertainment provides its services on various types of entertainment centres which include rock climbing, karaoke, bowling, mini golf, arcade games, gravity ropes course, billiards and laser tag. It provides restaurant and bar facilities with items like salads, pizza, appetizers, hamburgers, wine, bar menu, beer and mixed drinks too. It also provides facilities for birthday parties and spaces for meetings and events as well.
I have asked twice, for management to call. Been over a month and still waiting. Please call (419)343-2160. Mary
This may be the second or third time in my life that I’ve deemed an experience, whether dining or other, negatively enough to write a review about. Short of having been writing each point down in real time, it would be impossible to touch on each and every aspect of our experience at Main Event Friday night that ensured that we will never return.
Upon arriving at the venue, we went to put our name in for bowling, fully expecting a wait on a Friday evening. Hour and a half, no problem. In fact, I was shocked it was under two hours. So our group decided to head over to the restaurant where the fun began.
We approach the host stand, and she leads us to our table. Seeing it was a booth and there were six of us, we asked if we could put two tables together. We were told they did not combine tables, so we crammed into the booth.
We began looking at the drink menu, the food menu, and generally catching up as several of us had not seen one another in a month or so. 10-15 minutes go by before anyone came to our table to get our drink order. Seeing how the service was already slow, we decided to go ahead and have our food order ready when the waitress came.
The waitress began taking our order. Very dry personality and she seemed to be struggling with the tablet she was using to put the orders in. We figured she was probably new, remained patient as she worked her way around the table. Seeing how we were a group and not a family, she did inquire if we would be paying separately and entered the orders accordingly.
As we begin ordering, the hostess combines three smaller tables for a group of 10, having just told us about 15 minutes before that they don’t combine tables, but I’ll revisit the other group later.
The first person orders: nachos for the table, a chicken Caesar salad, and a Diet Pepsi, no problem.
The second person orders: loaded queso for the table (waitress informed us they were out of it), so they ordered the cheesie breadsticks (very good by the way), chicken fingers for entree (once again, the restaurant was out of it) so they ordered the bacon cheeseburger, and a bud light bottle to drink.
Third person orders: Buffalo wings and Sam Adams seasonal pint
Fourth person: this person asks what the Sam Adams seasonal is to which the waitress replies “I don’t know, I’m not the bartender.” I would think the server might have an idea what it is, but I understand they have a lot to remember. But there was no offer of something like “oh, let me go find out for you” it was pretty much take it or leave it. That person ordered pretzels to eat (had already eaten before coming) and the Sam Adams seasonal
Fifth person orders: $10 video game card + entree (Buffalo wings), and vodka soda
Sixth person orders: $20 video game card + entree (cheeseburger), and Sam Adams seasonal
This entire order taking/order entry process was probably 15 minutes at least. Again, we figured she was new and remained patient. She says she’s going to bring us waters for the table while we waited on the drinks and appetizers.
She brings us a small pitcher of ice water, along with 6 glasses. Not great service, but I understand trying to get everyone something to drink quick(er) on a busy night. Two problems I did have with it, however. First, the small pitcher she brought filled 2 1/2 glasses of water and it was empty and she didn’t refill the pitcher once. Additionally, the table of 10 that was seated at the combined tables after we were told tables could not be combined? Following our pitcher of water being delivered, she brings that entire table glasses of water, already poured for each and every person.
Back to our table, watching all of this, three people have their water when our food begins rolling out. The two orders of wings, along with the bacon cheeseburger, and the breadsticks for the table to share. Still no Diet Pepsi for the first person who ordered, nor any of the alcoholic beverages. About 5 minutes pass, our waitress comes to inform guest 4 that the bar was out of Boston lager. He informs her that he ordered the seasonal, along with guests 3 and 6.
We’re a pretty laid back group, and we understand mistakes happen, but we couldn’t help but begin to find the humor in just how many things can go wrong with a dining experience, particularly one at a venue that prides itself and promotes its ability to handle large groups.
Another 5-10 minutes pass, and FINALLY the alcoholic beverages arrive, and if I’m being honest, we couldn’t have been more ready for them. Also, still no Diet Pepsi for guest 1, who at that point had taken the empty pitcher of ice water over to the bar and asked them to refill it. When he gets back and sees our drinks, he goes back up to the bar to get a Diet Pepsi, figuring it was a lost cause with our bewildered server.
After a little while longer, the rest of the table’s food arrives, at which point in time we ask for our checks, not wanting our bowl time to be called and still need to close out. She begins going around the table confirming what each person had, then showing each person their check on the tablet for confirmation.
As she shows us our tab, for each guest, she had pre-selected the 22% tip button, the highest of the options on the screen. Having worked in the restaurant industry when I was in college, I’m very much aware of automatic gratuities for parties of 6 (sometimes 8) or more, but it is typically 15-18%, and there was no mention of this at the host stand or the menu in writing, nor were we notified verbally. Whether there is a practice of gratuities for larger groups or not, I would be shocked to learn it was 22% when customary tipping for good service is 20%.
As I said earlier, we were a pretty laid back group, didn’t make a fuss about any of the atrocious service we were provided, and we had zero intention of stiffing this woman. However, the AUDACITY to do such a shit job throughout our dining experience, then pre-select a 22% tip for yourself, and think in any way, shape, or form that you did such an elite job of serving our group that you deserve not only a good tip, but one greater than the norm? I don’t think so.
We pay our bill, leave the restaurant, and some go to the bar while the others go use their video game credits while we continue to wait for our bowling lane. We seriously thought about leaving, but all were kind of like “ehh, how much worse could it get?”
While we’re waiting at the bar, our server comes up to the two that god video game cards and says she messed up their bill and needs their card to finish settling the tab. Sure, mistakes happen, and we certainly don’t want to walk out on a tab, so we ask her to show us what we paid, what was owed, and to break down the difference. She fumbles around on her tablet for 5 minutes or so, unable to find it, leaves and says she’ll be back. Another 10-15 minutes go by and she finds us again, this time in the arcade to break it down. Shed messed up and charged a couple people the wrong thing, there was a small balance, and we settled it to move on. I cannot imagine the impeccable service her remaining tables were currently receiving as she tried to track down her earlier mistakes.
I wish I could say the rest of our night was great between the bar, the bowling, and the drink service while bowling, but I would be lying. The rest of the evening wasn’t great, but not near as outrageously bad as our dining experience. The sign by bowling says 5 at most per lane, so we inquired about a second lane since we had 6, they said no since they were so busy, not a big deal. I only really mention it in attempt to express just how little of our experience we found enjoyable.
About halfway into our hour at our assigned lane, our 6th round through, a server came to take our drink orders. Sure, slower business on a Friday night, not really anything we were that upset over. We get our drinks finally around the 9th round through.
One in our group had ordered a vodka Red Bull, and was brought vodka cranberry. He informs the server he had ordered a different drink from which he was brought, and her response was simply “oh, well I guess the bartender got the order wrong.” No offer to get him the correct drink, no apology, just “deal with it” essentially. I settled the bill for the group, where once again this server had pre-determined that she had done such a phenomenal job that she should determine her own gratuity. I didn’t ask her to change it. Frankly, at this point we were just ready to get out of this establishment and never look back. I did notice as well when she showed me the bill, she had put in a cranberry vodka, so it was not the bartender who messed up the order as our server had tried to pass off.
We begin a second game, knowing we had just a few minutes left in our hour slot. We’re probably in round 3. The member of our group that had just gotten the wrong drink and that was fresh on his mind. He was shooting for a spare and released the ball. About halfway down the lane, time apparently expired and the bar came down blocking his ball maybe a full second before he would have hit his spare.
Our group lost it, and began laughing hysterically. Not only were we watching our already frustrated friends not get his spare, but we all looked at each other and knew without a single word needing to be spoken that the bar coming down like it did, when it did, perfectly summed up our experience at Main Event.
I am not typing this out of anger, we realized pretty early on what we had gotten ourselves into, and tried to make the most of it and have a good laugh about it. I’ve asked myself a dozen times as I’ve typed this out why I’m even bothering to send this. I wouldn’t return if someone was laying me to be there. If this was my company being run like this, I’d be looking for different management to run my operations. I have never seen an establishment so poorly run from top to bottom.
If you want to work for a company that does NOT pay you, apply here!! I’ve been without my money since NOVEMBER 1st! Money I worked for in OCTOBER!!! It is now about to be December! They literally worked me 5 days and paid me for ONE! Has not resolved my problem nor has anyone called me back or contacted me after constantly calling the store everyday and talking to managers! I’ve emailed corporate as well! No response! Now it is hard for me to call because my work hours at my new job conflict with their opening hours. I am at work early in the morning and not off til around 8 so the management team is always saying call back tomorrow! Main Event in Grand Prairie, by the way! I’m definitely taking it very far. Although it was only 5 days, that was GAS and MY TIME!! Do NOT work at Main Event in Grand Prairie!!!!
i’m just so confused as to why it’s SOOO hard to get in contact with corporate!? This company is pathetic!
Yesterday Tuesday August 23rd was my nieces 6th birthday so we came to main event located in newark delaware to place some games and enjoy her birthday. Upon are arrival we weren’t greeted by anyone, there were several games not working, I had went into the restroom that smelled so bad like a port-a-potty. While attempting to use the restroom even though the smell was so bad I ended up falling due to fluids on the floor of 3 different stalls. Looked like something was leaking out of the wall or something. When i came out after getting myself together I notified an employee she took my name, number and email on receipt paper and then I asked to speak to a manager he
apologized for me falling and stated that they have a leak coming out of the wall in the womans restroom. Why wasn’t an incident report filled out ?
Also the staff in this locating are a bunch of children with no respect for customers. I haven’t been contacted yet about my fall and the manage I spoke with told me someone would be contacting me. Today Wednesday August 24th we went back to main event because we had points and credits still and schools about to start back up so just trying to have some fun before the kids go back. We were greeted today but after spending about $300 on games and having a couple issues with games taking credits but not working i had went back to Winner’s Choice to ask someone for help with the game taking my points and not working and also to add my points and credits from other cards I had. This employee added credits back to my card from the game and put all my points on one card for me totaling 14950. After spending all the credits we went to Winners Choice to pick out prizes and when I checked my card it said I only had 8685. I didn’t use any points didn’t get any prizes yet. So they young man employee at the Winners Choice who helped me get all my credits and points on one card I asked him about it and he said how many points was I missing … smh … I didn’t realize i had to take pictures of everything i do so I have my points/credits. The employee was going to put 7000 points on my card without a manager but when he tried i guess he needed a manager authorization. The employee called for a manager so Sarah comes over I explained to manager Sarah about how my points were missing as she made me feel like I was lying about the points I earned then she told me that they had been split onto another card that i didnt have because i had already seen the young man before needing Sarah. So i only had my credits and points on ONE card. She insisted multiple times that the points were split on another card ? How?? So i said so one of your employees back here in the Winner’s Choice had to of used my points or another card. Sarah was very rude and then decided she would look into goes to where ever for like 15 mins and comes back with 2 other managers just to tell me they were put on another card that i didnt have so again your telling me that one of your employees stole my points off of my card thinking i wasnt going to notice. So the 3 managers (Sarah, Taylor, didn’t get the 3rd ones name) were most definitely not needed for my issue. As i was walking away Employees and Managers Sarah, Taylor gave dirty looks behind my back that one of my nieces seen and said something to them. So on my way out i asked the employee at the door for a corporate number and he asked if i wanted to speak with the general manager i said if it was the same one form yesterday he still didnt contact me about the slip and fall in the bathroom. He described the manager and i stated i wasnt sure but sure call him. As the employee calls management to the from the 3 managers that were back in the Winner’s Choice come to the front and one of them walks up to him and smiles and laughs. The manager approachs me and asked whats the problem so i tell him everything that i have type here and said i just want my money back at this point and they can keep these points. He did absolutely nothing. I was having a great time until i had to speak with any of the staff there. I hope to hear from someone about these issues and most importantly I hope i can get my money back because I will never return to Main Event. Main Event located in Newark Delaware is very unsanitary and very nasty attitudes from staff. I don’t understand how people can disrespect and still from customers and still have a job.
I had the worse experience ever and all my guests at main event Tomball . First of all the booking was a pain bunch of kids unprofessional. The second thing I booked laser tag for the group they are 7 . My son have been in at least 10 times since it is 5 minutes from home . This day on his birthday they let all the guests in and not him . My son was crying in a corner left alone !!!so my husband and the guests intervened to talk to the manager so my husband took my son and went to play video games.Meanwhile they called the police to kick my husband out . The police officer was so nice and helpful and understood well our situation he said it is a private property and they are allowed to kick anyone out if they want he can t really do anything. All kids were crying on the cake cutting my husband was not there next to his kid . All kids and parents will never step there again !The situation could have been handled professionally with the parent first without ruining the kid ‘s day . I have posted this on many social media groups and heard lot of similar story . This branch is managed by unprofessional kids ruining main event reputation .
Bad experience. Today ,Tuesday, i went to pharr main event. I arrived at 12am and bought the bracelet and they told me that they closed the games at 1 am. They stared to close the games at 12:25 am and we only got to play laser tag. when we went to the bowling area they didn’t clarify that i had to pay extra for the bowling shoes. They lied. They didnt give me the correct and complete information. I WAS STOLED!! They ruined my special night with my family that i only get to see once every 2 years.
I need to speak to someone in corporate I was physically assaulted and racially profiled!! I was harassed.
Main Event in Memphis Tennessee has minors working past 10 pm on school nights. They are slave driving the children at that location making them work 10 to 12 hour shifts. You probably should look into this, I’ve already filed a complaint with the Department of Labor.
This place has one of the most unprofessional leadership staff that I have ever experienced. Myself, other chaperones , and 127 minority students visited the City Lake Blvd East Fort Worth location. There was a miscommunication between the person who set up the field trip and the kitchen workers. During the planning process, our staff was told that our students could eat as long as they were there. So a couple of our students turned in there meal tickets late. The group who turned in their tickets late were all served except 1. When I went to take to Jeremy about this he kept reiterating that it was past the ticket time. The point I tried to make was that I understood the time had past but all of the other late comers were able to eat expect one. That was unfair! Jeremy was very rude and made statements such as, “ I’ll get him his pizza after you stop talking and let me explain that he was late.” I understood the students were late but 3 of them shouldn’t have been served while 1 was left out. Jeremey then told me if I had a problem I could go talk to someone in sales. While I waited for someone in sales, I was approached by Chris. He was not unprofessional like Jeremy at all. Chris assured me that the student would be able to eat and that he had “spoken” to Jeremy after I expressed how disrespectful he was towards me.
Honestly overall most of the staff seemed like the didn’t want to be bothered. The young lady working the bar seemed annoyed by our students. I do not recommend this place.
I really wish I would’ve checked your corporate website for these comments and the reviews. Yesterday – Saturday, February 12th was our first time going to Main Event. We chose the San Antonio- West location to celebrate our daughter’s 15th birthday. We arrived and ordered food, ate and all was well. We then went to purchase our game cards and activities… all in all it was over $400.00. After we paid, the cashier “remembers” to tell us that there’s a 3 1/2 hour wait for bowling. Fine… it’s a Saturday afternoon so we go play arcades and patiently wait to be called for bowling. My partner and I head to the bar and wait 10 mins to order our drinks… very frustrating but we patiently wait. Finally, we get our drinks and head to the counter as we’re next for bowling. After we grab our shoes and are guided to our lanes, the employee asks if we need a server and I reply yes. We start bowling and after my daughter rolls the first ball, the lane freezes. I head to the counter and ask for assistance. They fix the issue but after 5 rounds, I notice we have no server still. I ask an employee for a server and he replies “I’ll have someone over”. Almost done with the first game and still no server. Long story short, after asking 3 employees for a server and not getting one… I ask for a manager. The manager comes to our lane and takes our order. After he took our order, he asked if there was anything else as if we were bothering him. I tell him no… we just want our food because we have to leave at 8:30. It was 7:21pm when I placed the order. After he took our order, I never saw the manager again. We waited an hour for our food. We asked for boxes because didn’t have time to eat our food. Even though, I was frustrated… I understood that it’s Saturday and it’s busy. I make sure to ask for our check with enough time because I know we have to leave at 8:30. Well, the employee… prints out our check then walks up to another employee and they’re laughing and talking. After waiting for our check for 10 ridiculous minutes, my partner approaches the employee to ask for the check and he blames it on the machine even though he had our check in his hand. We’re genuinely disappointed because we could’ve gone elsewhere. Our friends told us not to go to Main Event but we wanted to give your company a chance. We thought maybe their bad experiences were isolated events and your service wasn’t as awful as they said. We were so wrong. As a manager, when a customer has an issue you see it from start to finish. You make sure to fix their bad experience. Apparently, your company is comfortable with having atrocious service.
P.S to future customers… I hope you see this message! Please take your money somewhere else. This place is not worth it. The company doesn’t care if you have a good or bad experience as long as they get their money.
Mayra, I wish I would’ve seen this review. I just had a company group outing at main event this evening in Alpharetta Georgia. It was by far the worst group event I’ve ever experienced and I’ve arranged many of these work related events. I will NEVER go to another Main Event even if they offered free food and games. I’m pretty flexible and understanding , but I have never experienced such a lack of well everything. Luckily we had one person that basically saved the evening for us.
Please send someone to investigate the unfairness of Nick Lott. ME ABQ. Nick Lott was a manger at another restaurant and when coming to ME BROUGHT OVER 5 servers with him. He is showing favoritism and Ronnie GM IS UP HIS BUTT TO DO ANYTHING,
I had my son’s 4th birthday party here yesterday. We got there an hour early we weren’t offered any type of menu or any drinks. We were told to find somewhere to wait. Two people in our party had order food right when we got there. They never received their food not even 3 hours later or after asking about the order. We were supposed to be called at 5:15 to get our bowling stuff together. We weren’t called until 5:30. I called and asked if I could set up decorations at 5:15 they told me yes when I got there they told me I couldn’t be seated at the tables until 6:30. I asked our host about it then she referred me to the shift manager. The shift manager was very rude as she just kept showing me the contract instead of explaining things better. My party was 15 minutes late for bowling and all I kept hearing was it was our own fault. My party was never offered drinks adults or children. My host was nowhere to be found most of the party. Another worker came up to a member of my party at one point and said I don’t know what’s going on with your host but she’s not doing anything. It was time for us to eat and I cannot find the wings I ordered. A group of workers were standing there and I asked them where they were I was supposed to have them with the pizza. All of them looked at each other confused and say we’re trying to figure it out. I found the shift manager and ask the same question and she responded why are you being so mean to us. I simply told her I’m trying to find my wings. Then when it was time for cake I had ordered gelato for the children and none of it was brought out. My sister had ordered wings and they had gotten that wrong as well. I asked the shift manager to speak to someone higher up and she responded there is no one im the highest up. This is one of the most horrible experiences ever. The employees were so rude nowhere to be found. They seemed like they didn’t want to be there and they were really lazy. After paying $300 I thought this experience should have been delightful and very easy instead it was a headache and a disaster. The shift manager gave us an hour of free bowling for next time which will not replace my son’s 4th birthday. I will never be having another event at Main Event.
Today we went as a group and everyone paid for their wristbands to have free play. When it was time for us to bowl, our first lane kept freezing. We complained, they switched our lane. The second lane started to freeze. It was 6 of us tryna bowl, they were closing in 20 minutes, there was no way that we could get a full game in. I spoke with one manager who told us he would refund us our money for bowling and proceeded to the office to send out Harold another manager who looked us us in our face and told us “I ain’t giving yall shit back” and proceeded to call the police and aggressively have us removed with no refund or explanation of why we couldn’t get our refund back. Harold told my little sister to get the fuck out her face or he’d knock he shit lose.
I think it’s important for the public to see that there money might be better spent elsewhere. I’ll be sure to add a complaint to the BBB as well. I agree with the previous complaints that there is definitely discriminatory practices going on. I have my encounter recorded so that there’s no question about what happened. The location was in Albuquerque, NM. Appears to me that Main Event does not like people of color!
On Oct 13 2021 I went to the main event in grand Prairie tx to take my daughter on a daddy and daughter night since I work out of town sometimes and my wife was out of the country on a business trip. upon arrival we saw that was very slow so we didn’t have to wait. we got seated and had to wait a while for a server even when it was extremely dead. when the server arrive it felt like I was at mcDonalds.The server look like she wasn’t happy been at work. My Daughter was been friendly and conversing with waitress no emotions and response. I didn’t want to make a big deal since it was my daughters day. trying to get silverware, napkins and condiment was hard. I asked for a manager and and 30 mins a shift supervisor showed up and explained what happen. She offered to take care of us but I didn’t want anything I was already fustrated and didn’t want the staff to think I was there to get anything that wasn’t my intension. 20min later the waitress came back to apologize. That was the fakest apology I have ever heard. like someone force her into apologize. I was so discussed I didn’t even touch my food I just made sure my daughter was having a amazing night. even with all this bad experience I was not to let my daughter down even if I spent to much money that day.I work for a large company that we drive on providing the best customer experience in the nation. This was very unacceptable since I live down the street and its the only place close enough to have a good time. From now on main event will be the last place I think of going.Hopefully y’all fix this soon.
I am contacting you, because an incident occurred at the main-event tonight in Chesterfield MO ,that I wanted to inform you of, because the incident was boarding inappropriateness and discrimination. My husband and I went to the bar to order food and sat right in front of the bartender for at least six minutes. The bartender was right in front of us the whole time, I’m not really sure what she was doing but she never acknowledge my husband or myself. A caucasian man walks up to the bar with a minor child, the bartender immediately acknowledges him, tells him his daughter can’t sit at the bar yet takes his food and drink order while the minor child sits at the bar and ask him to come back. I went on to ask the bartender if she didn’t believe she had to acknowledge my husband or myself. The bartender goes on to say I was busy, yet she immediately acknowledges the man when he walks up. The bartender then proceeds to come from behind ( leaves the bar unattended) the bar and stands in between my husband and myself. I ask her to move because she was in my personal space she proceeds to tell me she is going to get the manager. I then tell her that she could have done that without being in my space. The manager (caucasian lady with a ponytail) comes with the police and ask me to leave without even asking what happen ( which was totally fine as I don’t have to spend my money with a establishment like this), she was extremely rude and defensive for only hearing one side of the story. The noticed the male manager leaving and ask him to come outside. He started out aggressive and I immediately tell him I’m a nurse manager at one of the local hospitals and neither of them are exiting the behavior I believe they should as managers. I explained to him what happen and he tells me that you all have cameras that can be pulled to see the exchange. I am reaquesting the tape be pulled and I will be contacting the cooperate office on Monday. Last but least as a organization I would be embrassed to have management and employees that conduct themselves in the manner that they did this night. Furthermore in the future please train your employees to never come from behind a bar and stand next to a person for no reason at all. I have a career and would have a lot to loose if a exchange happen, but they are so many who don’t and things won’t always go like it did tonight when I asked her to get out of my personal space. I sure it’s not protocol for employees to conduct themselves in that manner.
Main even in Columbia md it’s a fun place , my issue is management lack of caring but the worst is the Gm , disrespect towards employees , over working minors and do t appreciate them . You got party hosted or assistant managers doing their management job for minimum wage . That’s Store Can use better skill , carring management . Starting with general manager .
You welcome to message me if need more information.
I get the management thing. I know they treat their employees awful. I don’t work there, but I have some one really close to me who does. Other employees call out or just leave for the day with nothing being said to them. They exclude this person from any type of employee gathering because they said he was weird. This person has Aspergers, but considered high functioning. The women in the office are rude and condescending and have no problem talking about there issues and more. Yes, I am a woman, but if a man or any group of men who did that it would be considered harrassment. There is more, but I will refrain from adding because well because, but I would have no problem from going to the media and screaming from the roof tops to say how horrible these people are and after this I will never give my money to this particular location. Nor will anyone I know. They all need empathy training, but for those few I don’t think they have an empathetic bone in their body. They are cold, cold, cold hearted.
This is Rama Diakite, I am responding your feedback. It was my first time at Main Event Newark with my children 8/7/21. I explain to 1031/ De Zyre that it was first time, if she can explain me little better, she had an attitude, she did not explain me much about we should do, I decide to buy tickets for the kids. After the kids finished playing Lazer tag and zip lined. I had to come back to her for bowling still she was not nice, she told me if I want to wait 1 hour to get access to the bowling area, I was like I okay. I had a feeling because she just want to give me hard time so I saw a female manager I came to her and ask if she could check for shorter time, Then she came and the manager that she register me already, meanwhile the manager told I have to wait 30 to 45 minutes, I told the manager she was not nice to me, she went and talk to her. At last after 45 minute Of wait, I went to the Counter, I met another nice lady who reassure me to wait 5 minute to set up the bowling area. Beside her the whole experience was amazing. Thank you for the consideration!
To whom this may concern,
I am appalled at the behavior your supervisor, Mona, displayed in front of my 8-year-old daughter today. The hostess told me where to stand after she asked “what am I here to do? and do I have a game card?” She completely ignored us standing in front of her, and didn’t even acknowledge me. I thought I was going to have to yell “BLACK LIVES MATTER!” So I came to the counter and asked why am I not getting service. And she had a lot to say while being wrong about everything she said out her mouth. I tried to end the conversation so I can pay, and she kept going. Very embarrassing for my child in a place “for fun” to witness. I have addressed social media with this act. Next will be the press!!
Why is it that your facility in the RGV does not have bowling ramps for persons with disabilities? Sad that a student of mine was looking forward to bowl, but there was a ramp. The parent felt her son was so disappointed. Your management there didn’t know a name or number to call with concerns.
Your company in Avondale Arizona is the worst company of customer service that I’ve ever seen in my life I paid $70 for me and my family to go there and play games and bowl and we were on the bowling alley for one hour and your manager Amanda they are told me and my kids and my wife that we had to get off the bowling lane because she had people for reservations is she would not refund me my money to yelled at my wife that place is ridiculous I will never go back there
Why is it so hard to talk to someone in HR I am trying to get someone I have a form for them to fill out of my employment and pay can some one help me
I worked at the Pittsburgh, PA Main Event location which closed at the end of 2019. How can I get my W2 for 2020. I think my severance pay may have posted on 2020’s W2 as I received the pay-out the first week of January 2020.
Corporate Phone number is incorrect. Should be 469-661-2695