Where is Magic Jack Corporate office Headquarters

Magic Jack Headquarters Address and Contact

  • Address: 6965 Vista Pkwy N, West Palm Beach, FL 33411, USA
  • Phone Number: +1 800-624-4252
  • Fax Number: 561-586-2328
  • Email: N/A
  • Number of Employees: N/A
  • Established: March 8, 2007
  • Founder: Dan Borislow and Donald Burns
  • Key People: Don Carlos Bell III

Magic Jack Headquarters Location & Directions

Magic Jack Headquarters Executive Team



Don Carlos Bell III

President & Chief Executive Officer

Thomas Fuller

EVP & Chief Financial Officer

Dvir Salomon

EVP & Chief Technology Officer

About Magic Jack, History and Headquarters Information

The company was founded on March 8, 2007. The founders of this company are Dan Borislow and Donald Burns. The company has been operational for more than 12 years now. The company started its journey by introducing its first product, in 2007, which is a USB device that has both the features of software necessary to put Internet-based telephone calls via a consumer-supplied high-speed Internet connection and the electronics which permit conventional landline telephones to be directly plugged into the equipment. In the year 2011, the company established magicJack Plus, which does not need the use of a computer soon after its account set-up procedure and its initial online registration. Headquarters: 6965 Vista Pkwy N. West Palm Beach, FL 33411, USA.

Magic Jack is an American company which focuses mainly on providing its customers to make long distance and local calls to Canada and the US. The company has around 250 employees working under it. The company currently has Don Carlos Bell III as its President & CEO.

Magic Jack provides its services on making local and long distance calls to the US and Canada including phone number portability which allows consumers to keep their current landline phone number when changing to the service of Magic Jack.        

Magic Jack Headquarters Photos

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  • Jeanne Lipps says:

    The AT&T telephone that I purchased “DL 72310” identifies that the caller ID times are 4 hours off. I am in the PST time and the phone shows 4 hours after that. AT&T says that the telephone company, that being you, needs to correct this.
    I talked to your technical support, and there management, and they knew of the problem, but had no idea when, or if, you are going to fix this problem. Will you please let me know so I can decide on what kind of review to write about your company.

  • Tugger says:

    I let my Magic Jack account expire. My review would be a -1 it’s so bad. Only worked when I lived it Florida and it was not dependable so I just let it go.

  • Diane Sargeant says:

    I have been using Magicjack since June of 2009. I am disgusted because it seems that your record keeping is off. I pay my subscription faithfully every year. I renewed November 1st 2020. Its not expired until November 2, 2021. I haven’t been able to use my Magicjack since last Friday. I have no connection. When I open Magicjack a window comes up saying renew now summer special. why should I renew if my present subscription is not up yet? I find this very unusual. This window keeps coming up asking for 39.99. I am at the point of cancelling your service after 11yrs.

  • Noel E Covarrubia says:

    I had this service for over 5 years, so I went and I purchased 2 more units but I lost the email address for one of them and it’s impossible to talk to anyone, they are using the people from India which they are no help at all………

    • Ben Torrella says:

      Noel, This is exactly what just happened to me last August. They made me change my email address back and fort. I purchased their new equipment and wanted to use this with my existing service but they did not want to help me activate this new equipment.

    • Kelly Melsheimer says:

      This company is the worst at customer service!! To change an email or change account to another name, you literally have to get a form notorized!! Notorized for removing my recently deceased spouse’s name from account and replacing with mine!!

  • Roberto Diamanti says:

    I have been a customer for over 10 years, this company and service has gone down the drain. It is impossible to get a hold of anyone and solve whatever is the concern, in this case I paid for the renewal of service which was due to expire on May 30, 2021 and can not get rid of the message alert of renewing my services….!!!! I HAVE ALREADY RENEWED IT AND SHOULD BE OK UNTIL 2028….


    Edward Ingerman Magic jack # (inoperative four months) 845-528-8613. Personal Cell 305-790-1330


    Impossible to Contact and solve a simple problem of Porting a number. Totally incompetent and arrogant chat system. I am a customer for many years. I will no longer deal with you.

  • Lucy Hendrix says:

    I request to speak with someone in upper management that can help me. I connected with Magic Jack on February 26 and have been trying to port my home phone number since then. I have had this same number since 1983 and would like to keep it longer. I have called many times and also requested number to be ported but am repeatedly turned down. I finally took a vacation day so I could try again during daytime hours but can’t get through phone lines again. PLEASE HELP

  • arthur lekoff says:

    Dear Mr. Bell,
    I ordered a magicjack back in March 2019. It was never received, nor has the claim form been e-mailed to me.
    Please feel free to contact me and resolve this issue.
    Thank you..
    – Arthur Lekoff

  • Marty Schmidt says:

    ATTENTION: Don Carlos Bell III, Thomas Fuller, Dvir Salomon

    A real working customer service department is long overdue. I’m not telling you anything you don’t already know but all good company’s with a good product they believe in.. have one. It appears your company spends more time avoiding customer service like it’s akin to the bubonic plague rather than dealing with your own customers issues and problems. Sooner or later what goes around comes around.

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