Where Is Love’s Corporate Office Headquarters
Love’s Headquarters Address and Contact
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Address: 10601 N Pennsylvania Ave, The Village, OK 73120, United States
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Love’s Headquarters Location & Directions
How to Contact Love’s Corporate Office
Customers have ample reasons for wanting to speak with an organization’s executive or, in some instances, sending passing items through to the corporate headquarters. For a company like Love’s Travel Tops & Country Stores Inc., the need to reach out might be down to certain observations you have about their services of late. Agreed that, in our limited human capability, we cannot precisely fathom your reason for wanting to initiate a conversation, we can provide help in our own little way – and that is by showing you how to go about the process.
Ways to contact corporate headquarters of Love’s Travel Stops & Country Stores
Address: You can visit or send a letter to the company’s mailing address at 10601 N Pennsylvania Avenue, The Village, OK 73120, United States.
Phone Number: Alternatively, you can speak directly to an official at Love’s on this phone number: +1 800-655-6837.
Fax Number: Your message can also be transmitted by fax via 405-749-9110
Email Address: The email option is yet available for you to relay your inquiry or feedback; just send it to comments@loves.com
Love’s Headquarters Info & Photos
Love’s Travel Stops and Country Stores Inc.’s headquarters is a three-story building that takes up a cumulative floor size of around 68,000 square feet. The headquarters had undergone expansion at various times as the company increased its staff strength; the office space presently accommodates over 500 employees.
The company is bound to further increase its space with the planned renovation of the former Hertz reservation facility in Oklahoma. With this, functional spaces such as large parking spaces, meeting rooms, conference rooms, and café will also be available within the facility. The remodeling of the 132,420 square feet building is being overseen by engineering and construction firm, FSB.
Love’s Travel Stops and Country Stores Inc.’s first headquarters was located at 1713 Westchester Drive, The Village, OK 73120.
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Love’s Headquarters List
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S. No. |
Country |
Address |
|---|---|---|
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1 |
United States |
10601 N Pennsylvania Ave, The Village, OK 73120, United States |
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2 |
United States |
1537 Grande Ave., Monte Vista, CO, 81144 |
Love’s Headquarters Executive Team
Greg Love
Co-Chief Executive Officer
Greg Love has been with the company for about 35 years now, having joined in 1986. In his capacity as Co-CEO, he ensures the sustenance of Love’s organizational culture and structure, projecting its vision among the workforce in a bid to drive the actualization of business goals.
Frank Love
Co-Chief Executive Officer and President
Like Greg, Frank is one of the second generation of the Love’s family serving within the company. Before joining Love’s Travel Stops and Country Stores Inc. in 1994, Frank Love had a stint in the hospitality sector. Presently, he brings on his experience in directing, in a primary assistive role, the overall strategic direction of the company. Frank has also been a board member of the National Association of Truck Stop Owners since 2016.
Tom Love
Executive Chairman & Founder
Tom has occupied leadership roles at the company built from scratch, guiding it through several growth phases to establish a commendably sustainable business with solid structures. Tom’s entrepreneurial prowess and industry experience have been highly valuable in guaranteeing the development of a viable business model. As the Executive Chairman, Tom is very much involved in defining the strategic course the company will continually tread to maintain a competitive edge in the market.
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Name |
Title |
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Kevin Asbury |
Executive Vice President of Operations |
About Love’s
History
Though the establishment of the company we now as ‘Love’s Travel Stops and Country Stores Inc.’ had some detours, its starting point can be traced back to 1964 when the founders, Tom and Judy Love first leased a gas station in the city of Watonga, Oklahoma. Love’s Country Stores Inc. was then established in 1978, after which Love’s first travel stop was set up in 1981. These milestones culminated in the formation of the company name as seen today. The company has since gone on to open more than 500 travel stops and country stores in 41 different American states.
Love’s Travel Stops and Country Stores Inc. has been on an incredible growth trajectory for years now. This can be attributed, in part, to the acquisition strategy adopted by the management. In the past five years, the company has acquired American firms, Trillium CNG and Speedco. Love’s Travel Stops and Country Stores Inc. also has Musket Corporation as part of its group, and this subsidiary is known to offer logistics services across North America.
Love’s Travel Stops & Country Stores Inc. is among the top 20 largest private firms in America according to the ranking provided by Forbes – this is a testament to its over US$20 billion revenue base and staff strength of more than 27,000 personnel.
Services
Love’s Travel Stops and Country Stores is a retail company offering a range of products to consumers across the US. It is a privately held firm with chains of stores in multiple US states. The company has two major business sections – the travel stops and country stores.
The country stores are set as gas stations with adjoining convenience stores thus making it possible for people to fuel their automobiles through self-service and also get items from the store. The travel stops have been strategically positioned close to the highway to enable truck drivers to park their vehicles and get some refreshments. The drivers can also get foods from restaurants such as Burger King, McDonald’s, Del Taco, Godfather’s Pizza, Baskin Robbins, Dunkin, and so on from these travel stops.
The company also sees to some truck servicing functions, and supplies for trucks can even be gotten from the travel stops. Plus, there are various truck tire care centers that the company has established for tire checks and maintenance. Besides the aforementioned service offerings, specific financial services are also rendered to truck drivers.
Facts
- Love’s Travel Stops and Country Stores Inc. is strictly managed by the Love’s family, and they have got individuals from the first to third generation working in different capacities within the company. The first time an outsider broke into a very top management position was in 2019 when Shane Wharton was made the President of the company.
- The Love’s Connect is an app that has been built with the objective of improving the experiences of Love’s Travel Stops and Country Stores Inc.’s (prospective) customers.
You have rude employee and management at a location. I would like to speak with someone
You have root employees and management at a center. And I want to speak to someone
You have rude employees and management
Hi I am calling upon one of your guys’s employees here in Pueblo Colorado her name is Christine she works at the Love’s Travel Stop she has been trafficking and selling out Blues illegal drugs methamphetamines and has been asking other customers if they want to buy any blues or methamphetamines and she has her husband come down and sell it her name is Christine she works at your Love’s Travel Stop here in Pueblo Colorado if you want to contact me call me at 719-934-4385
I just have to tell you. Loves in Oklahoma saved us. We were so worn out from traveling and saw a Lil r.v. rest. How freaking awesome!!! That was an amazing , convenient, clean, and no hassle stop. I just did what the sign said and BOOM!!! We were set to rest and feeling wonderful for it. Thank you b eyond words for doing those little rest stops . It had everything we needed to get back on the road. Yes, this is really a super great review. I am already telling my friends and family about it all. Again, thank you,oh and for the price,wonderful!!!!!! You guys are so helpful even for small travelers.
This is THE WORST company to do business with. Be ware using your debit card with them. They will take your money and blame the bank. The managers are told to tell customers 24-48 hours before the funds can be released. Well, more than 48 hours later, the money is still being held. Corporate is also trained to lie. They say it’s the bank, but it is not the bank that’s holding this money. It is Love’s.
I am very disappointed further to a situation whereby I get billed by loves for a $50 security deposit for a gas fill-up at the #603 Jacksonville Florida gas station. The reason I paid a security deposit was due to the fact that the credit card machine at the pump was not working. I then went to the store desk and get charged with a security deposit in order for them to unlock the pump remotely. I then do the fill-up and get charged for the actual fuel for $40.63.
After a few days, my bank statement reported a charge of $50 for the security deposit (in addition to the actual gas charge) than has not been reversed. I then posted a claim (case #10668380) to Loves, which denied the claim based on lack of evidence from their end. I was told to contact my bank but I have to provide the receipts, which I do not have.
This is a total reap-off. Last time I accept to make a security deposit at any gas station, and even less at a loves gas station. I will pass on the message to all my friends travelling to the USA.
Fell in a Loves location and no one has even reached out to me to assist me or have a conversation with me. They have a horrible risk management and customer service team
Loves Travel Stop at 5278 W Main St., Durant, OK 74701 is a customer of our company. We are a water conditioning service. The employees there have no idea there is a softener installed. Staff is rude to our driver. They started service with us in August 2021 and have not paid us one penny of the invoices for services and now owe over $1,600.
Love factoring lie to me and call my m a bitch
People in Morrilton ar, Loyd Elkins, Jessica White and many others are using drones, and maybe using your trucking satellite to sync drones stalking, viewing into homes, businesses, zooming for passcodes for security systems, laser attacks, customer base credit card theft, they are networked with people in Rome ga Jack Gilmore, x trucker, and the wade family, the fosters, the farmers, I have a list of people involved and have reported it the fbi, cia, homeland security and many others. Videos from private homes involving sexual activity streaming and they are making money using your equipment, human trafficking. How do I know? voice induction from a transmitter illegally installed in my car and chemicals sprayed everywhere as well as into the drains of showers, flying drones in sewers, low frequencies, laser attacks, gps manipulation .animal abuse, elderly abuse. I owned a house in Morrilton ar for 3 years and was electronically harassed out of it by these people and they have hacked into every Loves Ive been to. Thats the only place homeless people can go sometimes. As well as pilots or flying J’s, same thing, every where using your satellite. They may have yours networked with everyone elses.
Good morning,
My name is John Kuper, and I am a loyal patron of gas and car washes at your facility on Highway 90, in Benson, Arizona.
I am sorry to see that your car wash has been out of service now for three months. Every time I contact via telephone, an associate of this facility, tells me the car wash is out of order and is waiting for a part.
I understand that in these times, as I work at Ace Hardware, that it is difficult to receive parts. However, I feel like I’m being put off and there is no sense of urgency of the manager of the facility.
I am currently buying my gas at Chevron and paying $.10 more a gallon; there is a car wash in Benson that is not “ touchless”; certainly miss your services but I’m forced to go elsewhere, amongst other customers as well.
Being that this is a small town, I would think that you would be concerned about your service capacity. FYI
Cordially,
John Kuper
I have been saving my posts to get a TV do you not have any can’t find them in any store
To whom I may concern store 331 in roscoe, il took away the washers and tryers from the customers because theirs anr not working. I live on the road as do most truck drivers and i get it that you need to wash the towls and such but when the dryers and washers are not in use let us use them make since rightbut not store 331 just screw the customer at this place last time i will ever come here and that is a fact
I just bought fuel/shopped for the last time at Love’s. Quite a bummer since I have shopped with you 3+ times a week for many years.
Today, i bought $44.01 in fuel, yet you charged my card $175. This is unethical no matter how i look at it. Disappointing.
L Bolton
lbolton2008@yahoo.com
208.880.6043
If you paid at the pump it was the bank who put a hold on your money not Love’s
No, it is not the bank. I have had the same thing happen to me. It is 100% Love’s. I have talked to my bank several times. I’ve used other gas stations and have never had this happen before. Love’s is the only place.
LOVES TRAVEL CENTER MANAGEMENT………….To whom it may concern….The loves travel center in Cheyenne Wyoming. I was playing video skill games for winning money, at this place. And I won 300 dollars . On April 10 2022. And when I went to cash my ticket, they said they wouldn’t cash it . They said this because my identification said void 9n it because when I got my license they stamped it void . Mind me it still scans and can be used. They I was using it because I had my license suspended. But the for some reason this time they didn’t want to scan it. They wanted the ticket. They told me to leave or they would call the cops . I was stranded there . And was trying to winn gas money . It was 300$ I won it fast . So I left and had my brother try to cash it . It didn’t work . They told us to call back tomorrow and there manager would help us . This ticket would be void after 24 hours. ??? I told them that the ticket said this . I use my ID everywhere there is gambling in Wy . They all take it and except my identification even though it says void . But 5he manager would never call me back. So I sent my girlfriend in there the next day ..and they took my ticket from my lady, and told her they were keeping it . I even went and got new identification and they will call the cops if I come on the property .. They cashed the ticket there self. I stayed stranded in Cheyenne . This place was a cool spot but these guys looked like junkies looking for a fix . And they run this establishment. I am going to keep posting this everywhere I can untill it is fixed.
I had stopped in at the gold bar, and I witnessed close to 10 PM.Thursday 7/7/2022 The manager Richard Reese came to the the gold bar. In regular clothes. Looked like he had just got there from home. And he walked into the gold bar. And walked up to the bartender Dee. The manager told Dee to get his fucking ass outside to the back. Dee was at the register. And Dee had told him he was busy. And instead of a Manager acting like a manager asking Dee what had happened and why he got called? He just started accusing the bartender Dee of chasing his employees around the building and was mad because Dee had said he could call the cops to one of the other managers on duty for damages that were made by a mad employee. The manager Richard kept interrupting Dee and accusing him of something he did not see. Dee told him to watch the cameras and the manager said there is no cameras out there. And then the manager Richard was being loud the whole time. Other customers in the bar. And he started calling the bartender Dee a liar, and that’s all he does is always lie. And kept saying I’ve known you Dee for a long time and he said you’re a liar. He didn’t even ask the bartender what happened to get the right information or ask his side of the story. The manager Richard was being rude and inconsiderate of everyone around. He has no leadership skills. He lacks training on how to be a leader. He just came in was a dick to the bartender. And walked out back. He never watched the cameras the bartender Dee had told him about. And the manager Richard just complained because they were the bar cameras and not his. So he was acting like he couldn’t pull the cameras. This manager Richard is a total dick sorry for the language but that is what he did. And just by the way he acted tonight. Who knows what is done and said to the other people he is managing over. I can tell this manager Richard is very confrontational and he is trying to intimidate his workers and the elder people. The bartender Dee is in the right to stand up to this bully. And the way he probably treats his employees the same way. I will never come back to that loves if he is there. The only reason the manager Richard stopped being a bully is, because a customer got up and said something to him. And than the customer sat back down and the manager Richard started doing more bullying. And the customer told the manager Richard to shut the fuck up. And the customer told the manager that he was being a dick. So that’s the only way the manager Richard stopped and went outside because a customer had to tell him to shut the fuck up and that he was a dick. That’s the only reason he shut up. Because he couldn’t bully the customer. But he can belittle an elderly bartender that’s way older than manager Richard. The manager Richard has no respect for anyone or the employees. It’s pretty sad of the bullying he gets away with. This is a Loves manager (Richard) that definitely belittles people and always has to have control. I hope no they start losing business. I will be posting on social media every thing. And the winnemucca Facebook groups to see if any one else has had problems with him before or see if employees have ever been mistreated by this manager. I’m sure this not the first time he has belittled and bully other people. I will not be going to loves in winnemucca ever again. After what I had witnessed from a so called Manager. With no leadership skills. Again his name is Richard Reese stay clear of this guy. If you need a job apply some where else. He will run off everybody.
I stopped at loves just north of Pueblo I loves loves I stop for 3 specific reasons 1 the employees say hi 2 the bathrooms are the best consistently on the road 3 the fresh ground coffee ( Brazilian) as I approached the counter I said “Happy 4th of July Dinah “ at which she looked at her name tag seemingly disgusted I’d called by name then ripped it off bending the back pin while attempting to do so. I received no reply . I said as I only had 1 inch of Coffee can you charge me the refill price it’s only an inch as though I was a ghost she said to her co worker I don’t know what he wants the co worker said just charge him a refill price she said like 1.56 I put 2 one dollar bills on the counter as she didn’t reach out to take my money as I offered it to her she then as I CLEARLY had my hand out for the change put it forcefully on the counter I immediately pushed the coins on the ground the other girl said how rude I said RUDE IS TAKING OFF YOUR BADGE OFFENDED SOMEONE ACTUALLY CALLED YOU BY YOUR NAME A NAME ON A TAG REQUIRED BY LOVES TO BE WORN WHILE WORKING Then slamming my change on the counter when I CLEARLY gave my hand out . I sat next door by subway shocked in 4-5 min a male manager came in without asking what happened my side etc saying I’m gonna ask you to leave I said I have done nothing wrong I WAS MISTREATED BY YOUR STAFF I DONT CARE IM CALLING THE POLICE I SAID PLEASE DO IVE DONE NO CRIME 25 minutes passed the police never came my phone battery died I went to my truck UNLESS I RECEIVE A FORMAL APOLOGY I WILL NEVER RETURN TO LOVES IN THE LAST 400 days I had 15 days off off those 385 days I’ve spend about 7 dollars or 2,685$ I just realized that’s a lot of money If I don’t receive a formal apology from a high level executive I will tell every trucker non trucker I meet your company has slid
My name is John Reilly, I am with libertygoodsusa.com
I have recently filled out a request to review our products for vendor status in your stores. Please take a look and direct this to the proper Personnel for consideration.. I understand the channels that it goes through and I appreciate that we have sent in request and we are very eagerly hoping to get a positive answer and or another look at our products. Thank you so much.
libertygoodsusa.com
Makayla Patino current employee at Loves Travel Stores
Multiple different links that will show you factual information about an employee of Alice’s Travel Stops in Durant Oklahoma. She murdered my sister. It’s in trial right now and she had manslaughter charges. How can a family store like you back her? How can you support that? She shot my sister in the temple at point blank range and it hasn’t even been a year And you all trust her around kids?? I don’t understand I used to love the family atmosphere but this is absurd My mom feels like she isn’t even welcome and we drive all the way to ez Mart now and we’ve both worked for your company This isn’t okay and people need to know about who you guys bring around their families
https://www.facebook.com/100039286395677/posts/pfbid02r4YA71rwDNGc4YHvTZxzm4Jtz5Q9AgAFuCZjripSHXBXwL5jL4DVKDENE6BTp9ZUl/?d=n
https://www.facebook.com/100039286395677/posts/pfbid02HLaLLrKh5XFDfVMHbptQGza9oAgV9heqXQRUJPdBdyNDrHsRr5GtEaaAxewiaTRhl/?d=n
https://www.facebook.com/100039286395677/posts/pfbid02a1xXnr8Ejmj8VsC3kHSW5i1K8FtuqZZPc5tsHytwdYDq9v8UcyEZXFYuxYSbMhWsl/?d=n
https://www.kxii.com/2021/07/29/memorial-held-durant-woman-shot-killed/?outputType=amp
https://www1.odcr.com/detail?court=007-&casekey=007-CF++2100335
I even put the link so you can pull her charge up yourself. I would like to speak with someone soon. This isn’t fair or okay. My sister deserves Justice and we deserve peace and not to be ran out because the girl who shot and killed my sister is just living life like nothing happened and it is tearing my family more apart than the damage already done by her.
Loves in Casey SC has alot of drop trailer there is no where to park it would be appreciated if they would do something about it let us drivers have a place to park
Every time I stop at the dillon sc store there is some one but most of the time there is one boy asking for money say he needs money I think I’m just going to find a another place to stop at cause this is getting creepy
I am a small owner operator that was overcharged for mechanical work at thr Love’s in Pueblo Colorado. It has been over 10 days and no one has addressed my complaint. I need to speak to someone! I do not think it is fair for major company such as Love’s to trat truck drivers this way. The manager Dave hung up on me when I called asking for an itemized bill. He quoted my driver a price of $2700. But in the end he said it was $3400. This is un fair!
I’m a customer at the Loves store in Cheyenne, Wyoming. Recently Lives put in four gaming machines. I gamble there at lease 3-4 times per week. On April 28 , at 1:50 am the rules were changed to allow a women that insisted that she be allowed to play on two if the four machines. The manager in charge of the area, allowed this to happen. His decision left me standing waiting on a machine because all the machines were in use. I now bring this to your attention in the form of a compliant. No customer should be given privileges that other customer are not allowed to have, thank you in advance for a fair resolve to this issue.
At the loves in Morrilton Arkansas can’t get nobody to clean shower poor way to treat customers
I have waited on hold 10 times for over 15 minutes at a time to speak with someone so maybe somebody will contact me through here I live in Midland Texas my name is Brooke Townsend I was rudely traded it sure loves 2500 Cholla St. off of the interstate I would like to speak to somebody I played your lottery machine and it’s all messed up and took a lot of money for me it has no tags on it that says that it should be out of order the manager was rude to me and kicked me out I told her that I was going to call them and being in management myself I think the way she treated me was rude and definitely unprofessional there is a lady named Vicky there that was very kind to me and also agreed with me along with other people in line that if the machines that y’all have in there do not work they should have out of order signs on them because I don’t have a lot of money but your machines just took a lot of money for me and they should have auto order signs on them if they do not work but I’m working concerned about the way I was spoken to by your manager who is your OM and I cannot pronounce her name I would appreciate it if somebody would give me a call back if not I guess I will keep trying to call and wait online
I was actually on vacation with my husband as a little get away for the week. We stopped at the one in jasper,tn on April 17th. Overall it was clean and everyone was friendly. We decided to get some food from subway. It was about 12 or so I believe. There was a whole lot of playing around as they were younger teenage boys and the older lady she was talking about other coworkers in a rude manner to customers as if they knew her. It was not very pleasant. If it was my business and I had to choose who to serve people, I would never put someone that disrespectful up there. We heard things about in particular about a employee she seems to
Have a real issue with. Bragging and being that condescending is totally unnecessary. Outside of that we really enjoyed the rest of the store and the food was really good. We would come back again that’s for sure. Better speed of service would be something to
Think about. Thanks so much
When into store #323. Went to gas registers to get checked out. Put stuff on counter and informed the 2 young ladies at the gas desk of how nasty the women’s bathrooms was. Got attitude from 1 girl and explained why bathroom was nasty. Stuff was on counter infront of 1girl who hadn’t bothered to begin ringing me up. I asked why could ring me up. 1 girl said either of us. Well I’m in a hurry so I moved my stuff over to the other girl and said guess you can ring me up since she can’t do her job. The young lady I was in front of originally looked at me and said ” You got me F***ed up B***h we can take this outside and I’ll beat your a**.” First off UNACCEPTABLE. Secondly I’m old enough to be her mother. Thirdly threatening me really? When I spoke with the Manager Ryan I was informed how I had no right talking to his people like that. I called Ryan out of respect because I frequently visit this location. He has LOST ALL RESPECT from me. Regardless if he meant to it sure as hell felt like he was blaming me for the whole situation. Don’t appreciate that to start with. Repeatedly told me how wrong I was and he would have to confirm my story and if I was telling the truth he’d handle it. REALLY???? This is how y’all train management to handle situations. Blame the customer/driver???? I’ve worked at a truck stop and have been cussed out and degraded by customers and not 1 time did I ever cuss back or threaten them
This was at the new Ripley, n.y truckstop. I witnessed, I believe it was, the Gm, talking to a lady , someone told me it was his assistant manager, talking down to her, like she was dumb. I thought it was very unprofessional. I don’t know what the process of hire is but no one should be disrespectful like that.
Diesel pump 18 had problems, the cashier told me to go to 21, that she would cancel the account, the result charged me $300 twice, Cashier name Cynthya and manager ….
Store # 786
3201 N Ameristar Dr
Kansas City ,MO 64161
816 381 8288
I need my refund …..
You can’t get ahold of a living sole when you need help on the phone. Customer service is terrible. Answer the phone! Nobody wants to listen to that useless automated answering machine.
Amen! I cannot get anybody on the phone to handle any situation!
I’m at the loves in Franklyn VA and I have been waiting for a shower for an a hour and the manager an worker in the trucking area just standing around making me wait they are working with human traffickers paid while working for loves to give me a hard time this happens at every loves location last month and now today they make your company look bad and they tried to make me take a cold shower first or get a refund I said no I want a shower and I paid for one the young lady lied right in my face saying there is no more showers available not can I wait for one they get paid on company time to help traffickers kill innocent people who is there employee CSET GEORGTOWN LOCATED IN WASHINGTON DC.
I HAVE BEEN COMING TO LOVES FOR YEAR THERE WAS A TIME WHEN YOUR SERVICE WAS TOP. OOOO HOW THE MIGHT HAVE FALLEN . I WENT ALL IN WITH LOVE I HAVE THE FUEL CARD FACTORING .WHAT A HUGE MISTAKE . MY REP HAS CHANGED 4 TIMES I GOT A REP THAT WAS GOOD. THEN WAS MOVED AGIAN. NO ONE I MEAN NO ONE AWNSER THE PHONE OR EMAIL I HAVE EMAILED SEVERAL PEOPLE. NOTHING NADA. THE APP ALMOST NEVER WORKS. I CANT LOG IN TO MY LEX OR MY FACTORING. MAKING DOING MY TAXES IMPOSABLE. I NEED SOMEONE THAT KNOWS WHAT THEY ARE DOING TO CONTACT ME.
Ya’ll need to build a new facility at the intersection of US 87 bypass@ I-20 on the west side of Big Spring, Tx.
Not sure if I am reaching out to the right person. I worked for loves travel stop from July 9,2020 through October 27,2022.I NEED MY W-2 TAXES. My work is was 261646. I can give any other info if needed. I’m concerned because I signed up for getter it online.
Why is it so hard to get someone the phone
I LOVED working for LOVES store#342. ❤️
How come every love a run into either don’t have shower because it down like in Perrysburg, OH or any love in North East no shower or DEF
The service centers flat out lie to you. I think you have to bribe them to actually get prompt service. I was told there were three trucks ahead, parked right in front of the Bays, a dozen trucks went in and out and 7 hours later I still can’t get a f****** tire. This isn’t the only location this crap happens at. You’re better off to just pull over on the side of the road. Call a no-name company.
Dec 1, 2021
While traveling in November, we stopped in Brunswick, GA for gas. Paid by card and we have our receipt. After returning home, we discovered on our bank statement that we have two charges. Called the station. They said they show only one charge. They could not do anything about it and suggested I call the Corporate Office. I reached someone who transferred me to someone for help. I had to leave a message to return my call. No one has returned my call. I have tried calling for two days. Cannot even leave a message now. Tells you to hang up and call again later. So no results. I have been advised to file a dispute by our bank. Sorry, but if they do not correct these charges for whatever reason, we will not be gassing up at Love’s.
I love less than a mile from the Loves in Jonesboro, AR. Never have I been more humiliated than I was tonight. My husband and I came to loves for a late night snack. We picked up quite a few grocery items and placed them on the counter. We proceeded to browse all of the merchandise the store had. We found a blanket that my mother in law would love. When we got to the register to put, the clerk asked what we stuffed in the blanket and then proceeded to ask me and my husband to empty our pockets. I was mortified! I had more than enough money to pay for my items. I left the store out of embarrassment. My husband went back in to pay against my advice. NEVER will I shop there again.
And for the record, I am a nurse. I went to college and I have NEVER stolen anything from Loves.
What kind of customer service tells you they are busy and to call back? REALLY!!
I went in Love’s here in Cheyenne, WY to take a shower I literally laid my necklace next to the sink after showering I walked back to my truck laid down and noticed I left my necklace in the shower #3 so I go back in to get my necklace and it’s gone so who cleaned the shower behind me has my necklace didn’t turn it in or nothing and I’m getting there’s nothing to do about it but file a complaint on this location I’m like really I wanna spazz out cause you telling me that remember I’m a customer and I’m telling you that I left my necklace in the shower laying next to the sink either the shower wasn’t cleaned behind me or whoever cleaned it has my belongings and there’s no other way around it.
I visited your North Platte, NE. Love travel plaza on 10/9/21 @ 7:00 am. The card readers at 2 different gas pumps didn’t work. I went in to pre pay and mention to the cashier, he wasn’t aware of the problem. A co-worker was standing up by the register and begin to explain why the card reader wasn’t working. She claimed that it was due to customer abuse. I told her that the same card reader have been in the these stores for a long time. I have spent 28 years over the road as a driver. I wasn’t in press how the situation was handled. They other problem is employees smoking in front of the facility, that was not professional. The over all experience was less than acceptable for anyone who was visiting this facility. I know you as a corporation set a high standard and set forth a very positive work ethic. My hope is that those who are employed there will take this as constructive criticism and learn more about customer service and forward the problems on to someone who can solve the problems. Thank you for what you do and what you provide, without you our nation stops. Thanks again and God bless you and your company
I work at store 776 and there is poor management at night from Dalphine. I feel if she and the other co worker I’mwas working with are taking advantage of me because I do my job well . They new I was getting the taco out of oven. And when I came out of kitchen I had a line of customers that were mad because they were watching them not do anything but waiting on me to take care of them. I couldn’t even put the tacos in the warmer before they said can you get that line. Then Dalphine wants to ask me if I have a attitude I said.no. and she told me to leave that’s she doesn’t have to work with me. I’m sorry but that is not how you treat customers or employees. I have sent the GM a text letting him know.
I’m an employee at the loves in Lake City. I’m on my first month. I have been doing 85 to 95% of the job on the gas side since I’ve been here. I thought it was just my coworker being lazy or taking advantage of this training but I was told I was gonna be trained for 2 days and this is still going on. I mentioned it to a couple of managers and one said yeah that’s what she is supposed to do to train me and I’m like so this is how you guys do things? And this goes on for a month? She said yes and the other manager is as quiet as a mouse. I told them I was told I was only gonna be trained for 2 days. The manager answering my questions walks off and didn’t have anything to say after that. This is the same manager that talks to me and my fellow coworkers like we are incompetent yelling at us and treating us some type of way. Micromanages to make you feel like you don’t know what your doing when your clearly working and doing everything you need to do. Yells through the radio into everyone’s ears. Talks down on everyone like they are disobedient animals and they are beneath her. Someone needs to give me a number to call to find out if this is really how loves treats their employees when they start because I’m not the only one that is being done like this at my job. If so, this is a terrible place and it explains why loves has a high turnover rate.
Request for help
Do not know whats going on at the loves /speedco in ruther glen va..sat for an 1hour and a half . Still no service . One truck in bay , workers standing around talking…but dont worry ill never use loves again. Im one truck so it probably dont matter to you…
Your crew in Lubbock has had the bay blocked for almost 2 days. They didn’t check inventory before doing a simple oil change on a 2021 Freightliner, so they didn’t have a filter. So you’ve loss a lot of money and customers.
So far amazed at the bad customer service and overall bad treatment at location #622 at the mechanic shop in Wisconsin. Another location (#768) did a bad brake/seal job on my truck, few hundred miles parts failed (believe it was an apprentice according to the paperwork that did the job) and I’m being treated like it’s my fault before even looking at the truck at current location. First words out of the mechanics mouth after explaining the issue was it’s not our problem since we didn’t work on it. Thought Love’s was nationwide and guarantee the work.
Amazing… is this the old Love’s family truck stops or did someone buy them out?
You get nothing but the run-around when you try to speak to someone in the know! I’ve been trying to speak to someone for two days. Been put on a call back and don’t get called back. Sent back to where I started, with no success. It’s gotten old real fast. I think I may just give up on trying to give this company any recognition for anything. Apparently, they don’t want any awards.
I was on your store looking at some kids glasses. I dropped them then a man known as Tom, the manager said what are you doing. The price tag was gone. He assumes I took it there for I’m stealing. He’s getting louder and louder. Telling me I was going to steal and made me leave before the police gets there. 1st in the Stat of Alabama an employee has to see you conceal the item then follow the person to make sure it wasn’t put back. He accused me of stealing in front of the whole store when I was just looking at a pair of sun glasses for my nephew. I don’t know what happened to the tag. He was very unprofessional and I was very embarrassed. After I’m made to leave. I’m in the parking lot trying to take care of my emotional support dog when I look up he is taking my tag number. I want to know who is going to pay for me to speak to my psychiatrist. I have diagnosis pertaining to what he did. I will be speaking to attorney. I want Tom’s job. I couldn’t believe how he acted. I don’t steal and he had no reason to talk as loud as he was. The accusations will be addressed one way or another. Hope to hear back
I just visited the new Love’s in our small community. I needed a phone charger in the middle of the night and thought of Love’s. It was middle of the of the night… I have to admit I was a bit worried about safety but when I arrived there were so many people there… the entire area was so well lit bright. The service was outstanding… thank you Loves for making a change in our community!
My husband has a disability and works for Loves. They are discriminating against him. Retaliating every time he calls HR. They are threatening to terminate him and have cut his hours from 40 down to 27. His manager says ADA protects the employer not the employee and that they won’t accommodate his disability. A grievance with the EEOC has been filed. Loves you need to take better care of your employees and train your management team on the Americans with Disability Act. This is a tragedy.
I want to Love’s truck stop to get my light fixed the worst experience I ever had said they ordered the parts never happened sit there two days for a headlight
I appreciate the way ya’ll did me and workman’s comp doctors lawerdid me after walk diesel fuel inThomson GA I haven’t in over 3 years workman’ comp doctor say if settled doctors treat me but I got FARTHER WHO LAWER IN HEAVEN WILL SETTLE IT