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To whom it may concern, Hopefully Shawn Gorman & Steve Smith will see this. About an hour ago (1:00 PM on Aug 4, 2020) I recieved a phone call. My caller ID described the caller as the LL Bean Co. The person that made the call (had the accent of a person from India maybe Pakistan) told me that if I was interested, all my credit card debt would be forgiven. My credit card debt is $44.96. I really don’t need forgiveness. I told the caller that for us to continue, he needs to give me his credit card number, the expiration date and the verification code (3 numbers on the back of the card). He actually gave me a 16 digit Discover card number along with an expiration date and V code. Thought the LL Bean people should know of this call. I wish I could have recorded the conversation. DRM… 8-4-20
Yes I have been trying to get ahold of coperate
After a recent shopping excursion at the Freeport store, our experience ended on a sour note. Our car battery was dead, called AAA and waited for two plus hours and AAA did not appear. We were hot and disturbed by the long wait and called customer service for any help, we ended up talk to employee Ruth Ann (did not get a last name or department). Ruth Ann was just ending her shift and drove to us with her jumper cables and got us restarted. We were happy that an employee of LL Bean gave of her time to help us, keeping the LL Bean mission of service and caring for each customer.
A big thank you to all the staffs and personal of a great store.