Where is Knott’s Berry Farm Corporate office Headquarters

I attended at the very end of October for the Knotts Scary Farm. My boyfriend and I are not from around the area, so this had been our first experience.We had been waiting for one of the rides, I believe it is called Juguam or some mummy ride I can’t remember exactly what it was called. We had bought the fast lane passes and there was a young lady working this area who had left us unattended, no directions given. It was a 2 person ride meaning only 2 people can fit in each cart. The people in front of us had a group if 4, so they suggested we go in front of them which was nice on their behalf. People had just got off the ride and the girl who was supposed to inform us what to do had not been back yet to help us so everyone in the line told us we should just go. We got into the cart just like everyone else was doing when she came out of the blue and told us to get off the ride, that she didn’t invite us into the ride. This was beyond embarrassing, she stopped the ride told us to get off forcefully taking off our seat belts. At this point I felt disrespected and violated. It had been raining, so I kind of slipped. Ever since my neck has been super stiff. I asked her for her name respectfully and she gave it to me. Her name is Jessica Espinoza, she did not do her job. I basically payed so much money for entrance to the park for 2, admission ticket for 2, and fast lane passes for 2. I have reached out multiple times to Knott’s Berry Farms. They never got back to me. To this day my neck still hurts. Beyond terrible experience, especially as a first time guest.

My experience at knotts scary farm was horrible. To sum it up, the “little bag” policy needs to be dropped. As a woman, who may require certain feminine items to be carried on my person, this “little bag” policy does not cut it. I find it sexist and down right asinine. Not to mention if I were to need to go to my vehicle to get said personal feminine hygiene items, I wouldn’t be able to because there’s no re-entry allowed at the park. The cashless policy is also horrible as the kids that I chaperoned only had cash so I had to pay for their meals with my card. Also when paying over $100 for chicken straps and drinks, it would be nice to have a little ketchup, bbq sauce or ranch to go along with it, but there were absolutely no condiments and when they were requested it took forever for someone to refill. I was pretty much done with my dry food before someone refilled the requested items. All I have to say is, “Do better!” Because this was not a good look. Will not ever be returning

Not happy as a season pass owner. Went to Knotts Scary Farm. Disorganized. None of the staff knew the layout. The manager, Philp, blamed me and offered to end my night by giving me passes for the maze lines when it was past midnight. So I wasted an hour waiting for a manager to get dissed and spoken to and if I wanted a “freebie”. Knotts Scary Farm didn’t even have a discount for Season Pass holders. They knew they were disorganized. Didn’t care about customer service!

Was at knott’s today 06/28/2022 Buena park
Coaster dinner was eating went for more ketchup and meal was removed the sever said thier was only 1 bite of buger left so she wouldn’t replace it actually 3 or 4 bites left and full plat onions rings as as for manager never showed up went to customer info ask for manager never showed up bad customer service

The phone number for Knotts corporate is wrong.

Customer service is rude, when I asked to speak with a supervisor David stated no one is available. No corporate office to contact.

Customer service sucks can’t speak to a supervisor and you ask for a number they want u to send a e- mail

I went to soak city the other day with my daughter and they took my very expensive speaker the security her name starts with an M she said that (after a long drawn out answer came to where will my speakers go if she Takes them) her giving me the trashcan as an answer or she wanted me to walk all the way back to my car to put it in my car mind you I had two bags full of stuff for that day a four-year-old child and my car was parked at the
Farthest end of the lot because it was a very crowded that day..And let’s not forget she’s treating me like this in front of a whole group of families and friends and we’re in this is me and my daughter and I’m seriously feeling picked on and she couldn’t even bend over backwards she’s just telling me she’s going to throw this $150 speaker I just got probably 2 to 3 days prior straight into the trashcan..
I was so frustrated I gave her my speakers because I want my daughter to enjoy her day after that day was over I went to the security and ask them where is the trashcan that they throw all the things That Weren’t able to go past the gate to.. Everyone gave me the answer as if they were gone and the trash cans that were there I look through them it was not in there so finally I believe it was there manager of the security came and he told me that no she’s not supposed to throw that away and that they still have my speaker but I will have to go to security the next day to get it so I’m calling the next day I can’t even get through in order to get my speaker.. I’m overly tired frustrated And feeling now does good/great customer service no longer exist?? And I still want my cute brand new mini jbl pink speaker

The unfortunate incident that took place outside of the front gates of Knott’s Berry Farm’s amusement park on July 10, 2021, should be reviewed for a chance to improve overall crowd management and how it relates to safety and security while adopting better use of an Icident Command System style approach. Specific example of where improvement should be made relates to patrons being given access to their car/house keys stored within on site locker rentals to ensure an efficient and safe mass exodus from the park when deemed necessary. PLEASE contact my given email for further details, as I was one of the patrons on July 10, 2021, who suffered from this lack of organization and was not allowed an opportunity to recover my secured property when I was mandated by staff to exit the park for overall safety and thus forced to abandon my secured personal property. Though I believe in the concept of safety for everyone, I know management should have perceived a need and already
preemptively strategized a process by which patrons could regain access to their automobile/homes keys located inside the amusement park’s provided rental lockers during the time of the Icident that resulted in the park’s closure for the remainder of that evening..