Where is Kirby Company Corporate office Headquarters

Kirby Company Headquarters Address and Contact

  • Address: 1920 West 114th Street, Cleveland, OH 44102-2322, United States

  • Phone Number:
    (216) 228-2400

  • Fax Number: 216-529-6146

  • Email: contact@kirby.com

  • Number of Employees: 826

  • Established: 1914

  • Founder: James B. Kirby

  • Key People: Irwin Novack

Kirby Company Headquarters Location & Directions

Kirby Company Headquarters Executive Team



Robert McBride


William W. T. Stephans


Patricia Scanlon


About Kirby Company, History and Headquarters Information

The Kirby Companyis one of the well-known vacuum cleaners and home cleaning accessories manufacturers in the United States. Based in Cleveland, Ohio, it is a division of The Scott Fetzer Company, which is a part of Berkshire Hathaway. Begun in 1935 as Kirby Company, a change from the former name Nate McCann Company, the company has its headquarters in Ohio, United States.

The executive team includes Robert McBride as the Central Executive Officer, William W T Stephans as the Central Financial Officer and Patricia Scanlon as the Central Operations Officer.

The company sells its products only via door-to-door demonstrations and is also the member of the Direct Selling Association. The Kirby vacuum cleaners are currently either build in Ohio or Texas.

The company has its other centers in Cleveland, Ohio, Andrews, Texas and the United States. However, it is still fighting the problem of unauthorized dealers selling their products.

Kirby Company Headquarters Photos

  • Ashlee Dennis says:


    I’m writing to see if it would be possible for me to get the two bottles of soap I ordered two months ago. I called the Ames Iowa office and I paid for two bottles of soap and she also sent me a replacement part for the wand of my machine. I received the wand but still haven’t gotten any soap. I’ve called several times to their office and reached the machine to leave a message. I left another message just last week and never heard back. I did speak with a lady a week or so ago and she informed me she would send a couple bags along with the soap for the inconvenience and I still haven’t seen anything in the mail and according to my informed delivery app thru USPS, there isn’t anything on the way to me either. I’d really appreciate a refund of my $30 or if I could just get my soap that would be even better. I did not pay for the bags as she was sending them as a courtesy for my long wait for the soap which I still haven’t received and it’s not been shipped. If someone could please Contact me at 701-449-9***, that would be greatly appreciated. At the current moment I’m not even able to clean my floors because the bag is so full and I also have no soap. I’m quite irritated at this point with dealing with the Ames Iowa office and would prefer to deal with someone on a corporate level in hopes of actually having a good experience with the company. I’d like to keep my machine but if this is how the company operates and I can’t receive what I paid for and ordered, I’ll have to sell this and get something different so I can keep up with my household chores that need to be done.

    Thank you!
    Ashlee Dennis

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  • Debbie Diller says:

    I bought my Kirby last summer. The switch quit. Its still under warranty. I need a contact to get it fixed. Who do I call please email me. Thank you.

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