Where is Kimpton Hotels And Restaurants Corporate office Headquarters

Hey I was hired by a new parking company and the kimpton hotel in Cleveland Ohio had been extremely rude too me racially profile me Judge me also humiliated me in front of others also disrespected me and lied to my face and wouldn’t let me talk I asked for corporate number and was told no several times. I’m filing a law suit immediately

I need to communicate a delicate situation with a Kimpton Franchise

Brian, the operations manager at Kimpton in Fort Lauderdale refuses to return my call to credit us back for a second charge of $153.38 that was added to our bill. It is very annoying to be ignored repeatedly and to waste my time on an error that wasn’t made by us. FIX IT!

Yes I’m a kimpton perfect member and l stayed at your palomar hotel in San Diego, it was the worst hotel of your chain overpriced, terrible tv couldn’t find the door to enter, scared to leave my hotel because of neighborhood, l was celebrating after 2 years of Covid my anniversary, needless to say , lt ruined my day

My wife and I stayed at Kimpton Hotel, Van Zandt in Austin TX on 1 Aug 2021. I booked a high price room at over $500.00 for the night. At first it seamed that it was worth every penny until we began to run into issues. I had called that front desk and inquired about having a chair brought up to the room for the desk. i was told that I would need to “Drag a chair” from across the room because they do not have chairs for the desk in the room. I felt that this was odd but I had work to be done so I complied and drug a chair from across the room to use.
the next morning I discovered that there was no coffee maker in the room, when I call the front desk they advised me that I would need to come down to the lobby for coffee. I then took the time to get dressed and go down to the lobby. Once I found the coffee area, I was disappointed to find that there was no more coffee. I then went up to the front desk and told them there was no coffee. I was then told that they would make more when they had the time and that I could go purchase some coffee from the restaurant in the hotel. The line was extremely long and not moving. I them went back to the front desk and asked how long it would be to get coffee in the lobby and they said it would be awhile. I returned to my room, took a shower, dressed and then returned to the lobby with my wife this time to find that there was coffee but no cream. I returned to the front desk and told them they were now out of cream and was not acknowledged.
My wife and I went into the restaurant and ordered coffee. After I was charged for the coffee on my card, a gentleman from the front desk came to the coffee counter and told the person working the register to “Comp the coffee” for us, but my card had already been charged.
I was at this time that I expressed the disappointment I had with the hotel and I expressed how I travel for work constantly and stay in hotels, even a low end, cheap hotel such as Motel 6 and Red Roof have chairs at the desk and are capable of maintaining coffee and condiments for their guest.
At over $500.00 a night, I expect better service to guest.