Where Is KFC Corporate Office Headquarters

KFC Headquarters Address and Contact

  • Address: 1441 Gardiner Ln, Louisville, KY 40213, United States
  • Phone Number: +1 502-874-8288
  • Fax Number: 502-874-8790
  • Email: kfcinternationalmedia@yum.com
  • Number of Employees: 90,000
  • Established: March 20, 1930
  • Founder: Harland Sanders
  • Key People: TONY LOWINGS, CATHERINE TAN-GILLESPIE

KFC Headquarters Location & Directions

How to Contact KFC Corporate Office

KFC is one of the very few American brands that can boast a prosperous, decade-long history of innovation and thus success in the food industry. It is passionate about feeding many people who wish to have a world-class fried chicken meal, be it anywhere on the globe.

Following are some set of questions and concerns for which customers may feel a need to contact KFC’s customer care service:

  • To enquire about the nutritive information of any KFC product.
  •  To register any question, complaint, or feedback regarding any product or service.
  • To place an order online.
  • To get information about the ongoing KFC offers, deals, and exclusive discounts.
  • To get track of the order.
  • To contact for any payment or delivery-related stuff.
  • To contact in case of canceling, or re-scheduling the order.
  • To enquire about business partnership or franchise options.
  • To enquire about community responsibilities that KFC is participating in.

KFC does its best to help its customers get satisfactory service and experience. Be it any of the above-mentioned query, or a different one, consumers can freely choose any of the following options to contact KFC. Read more to know!

Ways to contact KFC

Address

For users to send their written queries or concerns, they can use the below-mentioned address to send them via post. You can also visit the headquarters after scheduling an appointment if you wish to have a word with their officials regarding business opportunities or any other important matters. The address takes us to the headquarter office of KFC:

1441 Gardiner Ln, Louisville, KY 40213, the United States of America

Fax number

Reach KFC's customer services via fax in case there is a need for the same. The given fax number can be used to send any written complaints, documents, or paperwork.

502-874-8790

Phone number

To get personalized assistance in terms of any issue or question, users can give a call on the mentioned helpline number. KFC's customer care representatives, including their managers, executive officers, and experts are ready to help the consumers, solving any query in the best way, anytime.

+1 502-874-8288

Email Address

Consumers can choose to mail their questions and concerns in order to get help from KFC’s customer support team.

kfcinternationalmedia@yum.com

Website

To get information about KFC from scratch, users can simply visit the website. For getting help via the website, they must go to the contact us page or FAQ page. The link to KFC’s website is provided below:

https://www.kfc.com/


KFC Headquarters Info & Photos

KFC’s headquarter is based in Louisville, Kentucky. The headquarters office is a three-storied building built in colonial-style dubbed colloquially as the “White House” due to its resemblance to the American President’s home. It contains executive offices and the company’s various research and development facilities.

KFC Headquarters Photo
KFC Corporate Office Photo

KFC Headquarters List

S. No.

Country

Address

1

United States

1441 Gardiner Ln, Louisville, KY 40213, United States

KFC Headquarters Executive Team

Harland Sanders

Founder

Colonel Harland David Sanders (1890-1980) was an American entrepreneur who is globally famous as the man who found fast-food chicken restaurant chain Kentucky Fried Chicken. He later acted as KFC's brand ambassador as well in its symbol. His name’s “colonel” title is an honored one. His secret recipe and patent method of cooking chicken in a pressure fryer, which he sold in his roadside restaurant in Kentucky, made his KFC's foundation ever successful. His net worth was $3.5 million at the time he died.

TONY LOWINGS

Chief Executive Officer

Tony Lowings currently serves as the CEO of KFC Global since 2014, operating 24,104 restaurant locations in 145 nations with a $26 billion business. He joined KFC in 1994 as a Planning Director for the Financial Department in Australia. During his time, the company in Australia won a number of awards and recognitions, including the "Large Retailer of the Year" award and the NRA Supreme Award.

CATHERINE TAN-GILLESPIE

Chief Marketing Officer

Catherine is the Global Chief Marketing Officer of KFC, Dallas, Texas. She overseeses all the public relations, marketing, food development activities, and restaurant revenue growth domains. Her past working stations include Hewlett Packard, Pepsi-Co, and Sony Pictures. She joined KFC as a Marketing Director in 2015. Catherine held the position as the Chief Marketing Officer before moving to her global role in 2017.

Name

Title

VINOD MAHBOOBANI

Chief Legal Officer

NITIN CHATURVEDI

Chief Digital Transformation Officer

About KFC

History

Harland Sanders, the founder of KFC, in 1930 began feeding hungry travelers at a humble service station in Kentucky, USA. He spent the next nine years perfecting and polishing his innovation of a secret blend of 11 herbs and spices, preparing fried chicken in a pressure fryer. The idea was a great success, and the company still uses the recipe as its foundation cooking style ever since the business gained fame.

Services

The KFC Corporation is globally eminent for serving finger-licking fresh and delicious fried chicken, chicken sandwiches, hamburgers, wraps, French fries, and much more, all at affordable prices for more than 90 years. It is a subsidiary of Yum! - one of the largest restaurant companies in the world. KFC has the revenue of USD 27.9 billion currently.

Facts

  • Harland Sanders, in 1964, sold KFC to a group of investors led by John Brown Jr. and Jack Massey for USD 2 million (current-day value-USD 16.5 million).
  • The world's first KFC franchise is located in South Salt Lake, Utah.
  • The company had sales of USD 23 billion in 2013.
Rate This
  • Michael says:

    I’m trying to reach the corporate office using this number that doesn’t work that doesn’t surprise me to make a complaint about one of your stores in Dublin California on Village Parkway seems like nobody wants to answer the phone they walk right by you when you’re only you’re when you’re the only one in in the store took eight minutes for somebody to notice that I was at the counter so they can help me and then I didn’t even get the order right my name is Michael call me back at 925-784-9466 appreciate it

     
  • ahtizaz says:

    Supply sub standers burgers on line by KFC. Today my kid has pleased online burger order no, 4339210. After eating burger kid complain that the burger was not fresh and having trouble in stomach, I think it was not fresh and it was preheat, in microwave, and lose its freshness. Due to Ramadan they must have ready their orders 5 to 6 hours early, they just preheat in microwave and please the order, which is giving stomach problem. Talking to branch manager he is not taking it seriously, and don’t want to lesion his compline. Very very shameful.

    Supply sub standers burgers on line by KFC. Today my kid has pleased online burger order no, 4339210. After eating burger kid complain that the burger was not fresh and having trouble in stomach, I think it was not fresh and it was preheat, in microwave, and lose its freshness. Due to Ramadan they must have ready their orders 5 to 6 hours early, they just preheat in microwave and please the order, which is giving stomach problem. Talking to branch manager he is not taking it seriously, and don’t want to lesion his compline. Very very shameful.

    Supply sub standers burgers on line by KFC. Today my kid has pleased online burger order no, 4339210. After eating burger kid complain that the burger was not fresh and having trouble in stomach, I think it was not fresh and it was preheat, in microwave, and lose its freshness. Due to Ramadan they must have ready their orders 5 to 6 hours early, they just preheat in microwave and please the order, which is giving stomach problem. Talking to branch manager he is not taking it seriously, and don’t want to lesion his compline. Very very shameful.

     
  • tammy webb says:

    Well after seeing all these comments it makes me very sad to read them it also make me sad because my family has been going to KFC for over 45 years and my family was around when they started KFC it’s just not the same . The last 4 times we have gone we have gotten the wrong food or bad over cooked food and they give us bad attitudes and dirty looks and did not even say sorry or want to replace anything , What happened to this company? The way the people are treated and the food taste so bad , Where is the good customer service ?The founder Harland would have been soooooooooo upset with all of this, I hope and pray something changes ” soon” so very sad” . My family and I will not be going back any time soon please can you all do something to make it better . May God bless the KFC company and the KFC family name .

     
  • Christine Neville says:

    I went to the KFC off Linden/Woodman Dr in Dayton Ohio on 04/22/22 at approximately 10:15pm (on my way into work). I ordered just a CHICKEN SANDWICH, large side of mashed potatoes and a large side of green beans. The green beans were lukewarm, at best, the mashed potatoes were very hard/stiff, and I didn’t even get my CHICKEN sandwich. I paid $16.47 for basically 2 large sides. I attempted to contact the number listed for them and they NEVER answered the phone. I even attempted to contact the Corp number listed on this site, and got the “not a working number” message. if this issue is not addressed and resolved in 24 hours, I will be filling a dispute with my bank for the full amount.

     
  • Mike B says:

    hi I would like to file a Corporate complaint regarding a local store. My girlfriend & I ordered food via the official kfc webpage. It is now going on 2 1/2hours now & still no food. We have been bounced around between the store & customer service to get no answers. When we called the store to find where our food is the person who answered the phone at the store told us that was not there responsibility. I have been billed for my order, we DID NOT order threw skip the dishes but from your webpage. Me, my girlfriend & my youngest are now HANGRY. This is unacceptable. Delivery in a timely manner is a must. So 1 fix this problem please, 2 file a complaint against the store, if my food arrives cold I will be even more upset, and will lodge that complaint if need be, furthermore we should get this order for free & I should be refunded. We are also going to contacting the better business burrow.
    You sent
    and now to add we wish to add management to the list, for bad customer service, being offered a 2L of Pepsi as a compensation effort is absurd
    You sent
    it is now 3hours in, we have now canceled the order & we have asked for a full refund, Im now waiting for that to come in if not that will another complaint. WE are now going to McDonalds

     
  • Sandy hines says:

    My opinion is that you send someone to retrain the Longview Texas restaurant. We went and got a family meal asked for xtra crispy. I don’t know what I got was not extra and it was not original. They smashed my biscuits put them on top of my chicken and pushed the lid on. I have never been so disappointed. Won’t be going there again. Worse part about all this is that there are no more kfcs near me. That’s the kicker

     
  • Rick De Wiggins says:

    You guys need to do something with your store in Marysville, Ohio in flat terms It Sucks. How at 5:30 dinner hour and no regular recipe again this is not the first time. We have decided from now on when we want chicken we will drive to Columbus this is ridiculous. The best thing to do is close it. I and my wife have had nothing but trouble our last two visits. So needless to say we are done with this kfc. We will take our business else where. And yes you may contact me.

     
  • Cheryl george says:

    I just went to the Kentucky Fried Chicken on East Michigan and Jackson Michigan andHe told me to return the bucket cuz that feathers in I guess I’m a little slow or something because I wasn’t aware that they needed the chicken that was in it that have feathers in it my name is Cheryl George my phone number is 517-250-4221 and I am not happy I’ve been eating at Kentucky Fried Chicken for almost 30 years and it’s the first time I ever been treated so terrible

     
  • D.Davis says:

    Transactions without giving a receipt! Then making you wait on your food.

     
  • D.Davis says:

    I just had a bad experience in, Concord, NC. Hwy. 29 KFC/ Taco bell. Doing transactions with receipts being given to you after all is done. But, not before they tell you to wait on the other side of building.., to receive your food from your drive-thru transaction! ????? Just a little sketchy!

     
  • Colleen Denniston says:

    Our order did not have French fries that we really wanted. Luckily my husband checked the bag before leaving because no one said anything or marked it on the receipt. We would have had no sides and paid for them!!! Color me angry!!! This is not how to run a business. If you are out of fries, update the website. Let people know. What a poop show. And we had to wait an additional 25 minutes on top of it. What the heck?!?

     
  • Kristen says:

    KFC on 8505 Winton road 45231 Cincinnati Ohio is so BAD you have the rudest employees, slowest service I’ve ever seen as your waiting atleast 45 mins everytime you go, an pretty new store in a good location that is just ruined by the actions of your employees working there such a shame

     
  • Amanda Browning says:

    Why is kfc in tiffin ohio not giving workers or ex workers their w2 forms

     
  • Sheila Clausen says:

    I am so done with the KFC in Alameda Ca on Encinal ! IN 8 years , I have literally come TWICE & gotten the correct food & continue to hear 25 minutes to PRESSURE COOK CHICKEN WINGS ! calling BS! I have a PC and not a snowballs chance in hell ! This is because they don’t want to cook it as it’s easier to get out of work faster .
    This is my last attempt , I’m going to Popeyes ! Every time I go , the staff is amazing , the food is never more than 10 min for chicken sand A HUGE THICK BREAST! Sure it’s a 10 min drive to Oakland , however I can still get my food faster EVEN WHEN I NEED TO WAIT ! How do you have commercials citing your sandwiches are made to order , and tell me it’s 25 min for wings ? BTW- the sandwiches WERE READY SO NO. OT MADE TO ORDER. You’re not inexpensive , I can go and sit at Applebees for less money . Look at the reviews of this place , it’s been consistently bad for years . I stay away for a ys, try again thinking KFC corp is going to be watching as it’s their name on that franchise , so perhaps there is a new manager .. the last time WAS and it was great & I posted it . Tonight , check the sales , THERE SHOULD NOT BE SUCH A WAIT . We have been coming to KFC for years and years & we were spoiled by the San Jose franchises , this is horrible , why ? ITS THE ONLY ONE ON THE ISLAND AND THEY KNOW IT ! I think I’m
    Going to get coupons from Popeyes , and stand on the sidewalk handing them to EVERYONE crossing this drive way ! I’m that fed up .
    Now let’s discuss your online ordering site ? Can a person have the whole menu please? Where is the customize options ? Get this place in check Corp ! It’s still your name .

     
  • Michelle says:

    What happened to the quality of meat for the hot wings. On three different occasions I visited our local restaurant and ordered hot wings. The quality of meat was bad. I think they are serving old wings. I wish that I could upload the pictures that I have.

     
  • Justen Disterhaupt says:

    I was treated horribly at the rock hill location by one of the employees in the back. She refused to give me the sauces that came with my 3 pc tender meal and then threw them in the bin and another employee had to come and give me my sauces. I will never come back to this location. Store#J870014 Tish Howell is the employees name that mistreated me.

     
  • Deb mcwilliams says:

    Your chicken was not fresh at all I asked for original skin was hard chicken was dry I called queen street kfc she said corporate change things were there is nothing she can do I left the property she can not exchange it.that is so wrong Its not good you are taking inacent customers money not right all and putting a sign at the window saying not to be rude to employees if you can do there job better then come do there job the customers are not the ones being rude employees are the girl that supposbly was manager was not professional at all you need to make your customers happy and 1 is not selling people chicken that is hard

     
    • Sally J Cotton says:

      I had the same experience at the KFC in South Point, Ohio. I ordered the 8 piece meal with Cole slaw and macaroni and cheese, large order of chicken livers, and 2 small drinks. The total was $32. When I got home, the chicken was dried out, the biscuits were hard as bricks, the macaroni and cheese was burnt, and the livers were hard as rocks. I called the store and talked to the manager. I explained that the person who drives me where I need to go (I don’t drive) hard already left and returning the food wasn’t an option. She said there was nothing she could do so I ask for her name and corporate office number. She wouldn’t give it to me, said I was being rude and then hung up on me.

       
  • Vicki says:

    Was in Newton NJ KFC,on2/9/2022. The floors and place in general was dirty. Soda fountain was empty of most all sodas. Way under staffed. Food was greasy and taste horrible,as if it had been sitting way too long.
    For the price we paid the food and service sucked.
    Won’t be returning anytime soon.
    Corporate needs too get too this store and have it cleaned properly. Never seen such a poorly run store

     
  • Margaret says:

    WHAT IS HAPPENING AT KFC IN WICHITA,KS? We ordered 3 chicken fried steak dinners (it was the special that night) with gravy on the side and was told it would be an extra 7.00 for each gravy on the side to pay for the container. Then we said to put gravy on 1 and no gravy on the other 2 and was told it would be an extra 5.00 for the gravy on the 1. I worked for Pepsi (Pizza Hut), it became Tri-Con (Pizza Hut, KFC, and Taco Bell). Then be came Yum. I worked for 10 years with these companies.
    This was never the policy. WHAT IS HAPPENING.

     
  • Lorie says:

    KFC at 2000 Lafayette Ave. Terre Haute, In has the worse service I’ve ever experienced at a restaurant. Had to wait for a pick order for over 30 min while the employees argued and cussed at each other the whole time. There were kids present while these employees yelled the F word at each other. I will never use this particular KFC ever again! I would have left without my order but I had already paid for it and didn’t want to get in the middle of their fight by asking for a refund. Ridiculous and unacceptable behavior from the employees!

     
  • Ralph W Tharp says:

    We went to KFC in Selma NC and we live in Four Oaks NC and my wife ordered a 2 pc snack and sides of corn and mashed potatos and got ready to go (drive thru) and I told my wife to check it and glad she did in the bag was 2 pc chicken fingers with no mashed potatos we had to go around and get her food (again). Somebody needs some training and how to get things right the first time. I don’t know who checks the food before it goes out the window or some one needs to. Thanks RWT 02-07-2022 2:15 pm

     
  • SHELL says:

    Please let me know why the Grant’s Pass Oregon KFC has stopped serving the Beyond Chicken? It is still on the menu and the manager said it’s not coming back. Why start it to begin with only to say it’s gone. Take it off the menu if it’s not permanent.

     
  • Thonasta Harris says:

    7707285044. I need to talk with. HR. Or a CEO. I spit on at work by another employee who I’ve been complaining on. Now I’m terminated.

     
  • Thonasta Harris says:

    I’m seeking to speak with someone who is in charge.

     
  • LaSonya Pruitt says:

    I went to one of the stores on Sunday January 23rd 2022 and upon getting there I can order 12 pieces of chicken the chicken was old it was very dark and at the bottom was a whole bunch of dark Grease the grease was basically black when I called to talk to a representative about the food that I received they told me that the chicken was pressed the chicken even had an old taste to it I went to store number G135686 in South Bend Indiana

     
  • Me says:

    Your place on central ave in albany is disgusting

     
  • Ron Wissman says:

    As your commercial states you have to go somewhere else to get your chicken sandwiches. I guess it’s right tried to get some of your chicken sandwiches 5 times at your Cincinnati Eastgate local in Clermont County with no success. Each time they come up with a different excuse why they don’t have them. I quit buying your chicken because the pieces get smaller and smaller and the price keeps going up. You can get chicken from Kroger’s deli with much bigger pieces, more and a much lower price. So your commercial is right I will go someplace else to get my chicken sandwiches. Sad how your stores went to the pigeons and no customer service, the Colonel is rolling over in his grave.

     
  • Ruth says:

    3 weeks ago I went to the kfc in Forestdale Alabama. I was told that they were out of everything except sides. Several times my food from there has been over cooked and cold! Yesterday my friend stopped by there and bought me a grilled chicken meal. There was only one side in the box. There should’ve been 2. The chicken was hard and cold! Kfc’s grilled chicken is my favorite so I went back again today, gave it another try and was told that they didn’t have any! That’s the last time! You guys need to check on that restaurant. Something is seriously wrong!!

     
  • Brian says:

    Could you please stop using canola oil, there is no such thing as a canola. People are allergic to this stuff including myself and it gives people tremors. It is not healthy!!!

     
  • Wafa mohammed says:

    your chicane to much salt
    Alot of people have high blood pressure
    salt is not good please try to make in your food little salt

     
  • Eric Anderson says:

    Someone needs to call me about one of the restaurant 12488191091

     
  • Darryl League says:

    Most of your franchises have become a bad advertisement of the company. Service personnel are lower quality, or not trained well, the original recipe is often a poor likeness to what it was, the buffet bar was a huge attraction giving an advantage over Popeyes, but it is now gone. Dining in is not an option anymore (drive thru only). In Anniston, Popeye’s across the street is blowing KFC away!! I think, when the recipe is right, KFC original is the best tasting food on earth!! There is a problem at KFC. PS and the chicken pieces are scrawny by comparison!!

     
  • Tena says:

    Medford Oregon KFC very bad employees were telling the drive thru people who were in line to Fuck off. The employee a male stated they were out of everything except for side dishes at 9pm on a Saturday night. We are not from Oregon but I promise we will never eat at KFC again!!!!!! I video taped the whole conversation of the employees it was the craziest thing I ever heard

     
  • Willie stewart says:

    I was at the Kentucky on Cullen And reed road here in Houston Texas I witness little kids working there so sad and the lady at the window was so disrespectful will never go there again been In Neigborhood for over 40 years Time was between 5:00- 5:30 pm 12-18-21 so sad 😞🙏🏽

     
  • Susan combs says:

    Last night i was at a kfc in wynne ar.i ordered a 8 piece meal and a buritto box it was almost 40.00 so i cansled the 8 piece mealand just ordered chicken. They told me that i had to pay for what i ordered.they denied my new order

     
  • Susan combs says:

    I was at a kfc in wynne ,ar. Last night .i ordered a 8 piece meal and a burrito box ,and when i got to the window it was 38.00 i didnt realize it would be that much so i canseled the meal ,and told them i just wanted the chicken. They told me that they could not do that ,and if i wanted to place a order i had to pay for the meal i previously ordered.it almost got ugly . So i was denied my food i ordered

     
  • Quent lankford says:

    On Wednesday December 15 2021 I went thru the drive thru at KFC location 1410 Expy griffin ga. I ordered a meal and left when I got home I started eating my meal and drinking my drank when. I realize my cup felt extra heavy I looked inside and found the drink tip nozzle in my cup I called the restaurant and told them they ask for my address so they could come pick it up not offering in compensation at all.

     
  • Louise Mazziotti says:

    My name is Louise Mazziotti. I went to KFC Sunday night Dec. 12,2021. I ask for 6 piece wings. I would not have given those to my dog ,they were so bad I could not eat them . He charged me $10.04. I called and called back to complain and they would not answer the phone. This KFC is on Hwy 16 in Denver,N.C.

     
  • Alicia pryor says:

    Tried calling corporate phone number posted to get it is no longer in service . Would love to have a talk about the horrible service and actions of your manager .

     
  • Mike Marzley says:

    The Westerville Ohio location on South State St is the worst managed restaurant I’ve ever experienced. Never answer the phone hang up on you!
    I went yesterday was told no food computers don’t work
    They never have their exterior signs lighted at night can’t tell if they are open? Never get your order right screw it up every time!

     
  • Kari says:

    Never eat at the crystal river Florida location. The chicken was grey!! And when I called the so called manager she said “I just got here so I don’t know what happened”. That is not what a manager should say. She managed that badly.

     
  • Christopher Hill says:

    Never eat at the KFC on 21st and Post Indianapolis In, the food is horrible, the customer service was very rude and unprofessional .

     
  • Pamela Hill says:

    The WORST EXPERIENCE EVER!! Never go to the one on 21st and post, very unprofessional horrible customer service, terrible food!

     
  • Joe Smith says:

    I had the worst experience of my life at KFC in Bridgeport,Ct on Boston ave the store is gross the staff don’t care about your order and are extremely rude and confrontational they don’t like there customers and are extremely ghetto I will never return there again or possibly ever goto anther KFC again after this experience when I went to leave a bad review online I noticed that they have a lot of negative feedback Why is corporate not doing anything about this ????

     
  • Cheri Parsons says:

    I am so unhappy with the KFC on Dupont Road, Fort Wayne, IN. Kid working drive thru was rude and a smart #$%. Won’t go back! Been there 4 times since I moved here and 2 out of the 4 were horrible visits. Customer is NOT always right at that location!!

     
  • Jeff says:

    You need to repave the Oneida NY parking lot, all of the way in and out are huge potholes at least a foot deep, you can not make it through the drive through without hitting at least five of them!!!!

     
  • jan russ says:

    R U closing store in Lathrop, CA, sine drive long distance and store is closed; wasted fuel to support ur store, even tho staff needs much training

     
  • Pamela says:

    The KFC in Grove City, Ohio (London-Groveport Road) needs to close down. The food is consistently bad and when you complain to the manager she hangs up on you.

     
  • Tonya Thomas says:

    I dont know if this is the place . But we would like a KFC on the East Side of Spartanburg SC . Alot of us have to drive about 30 min away . My parents would also love to have a K F C in Inman SC.

     
  • Shauna rennie says:

    I ordered food last night we got the 16 piece meal, ordered 2 pot pies, the spicy chicken sandwich and 6 piece of the Louisiana chicken. When i went to the drive through the guy wasnt paying attention dropped my change 1st and formost took a few minutes to say dont worry about after i put my car in park, pulled the emergency break and took my seat belt off and was about to open my door to get. When i got home the gravy was all over inside the bag and they didn’t give us the 6 piece Louisiana. Called today and spoke with Alex and asked if they could give us a gift card in the mail. We dont live any where close to the KFC i specifically drove there. He said no. I could come to him and he would write my name down and I can get the food. I said i dont live near by and roght now gas is super expensive i would rather have a card. He told me to bring all the food back and he would give me the money back as he continued to have an attitute i said this is not customer service and he hung up on me. We spent $81.22. I just want to be remembered for the money spent and the service we received. I will not be returning back to this kfc.

     
  • Gina Etchells says:

    I just got screwed over by one of your locations. I placed an order through your website and when I got to the store they supposedly never got the order and wouldn’t cook what I order. How do I go about getting my money back?

     
  • CLG says:

    Was a loyal customer until the manager at 10556 S. Indianapolis Chicago Illinois told me to stop being a KAREN after I asked for my receipt.

     
  • Shaquita says:

    Good afternoon I am writing because I have no way of getting in contact with someone in any department but I was wrongfully terminated after working 14 years with this company I just wanted to let someone in corporate know I am starting a lawsuit!!

     
  • Charles says:

    Very disappointed i have always enjoyed your food but last three times I got chicken here in waycoss ga it’s know longer cook the way kfc is known for cook like Walmart chicken I don’t like Walmart chicken no batter on it just nasty

     
  • Alvin Buechele says:

    I purchased 12 tenders from kFC Kingston NY for 21.60 used to be around 15
    This kind of increase is outrageous
    You will not see me again in KFC. I can afford those increases

     
  • Joseph Holmes says:

    Dear Tony
    My name is Joseph j. Holmes I have a billion dollar idea for KFC I think you should give me call please 6109698714 thank you for your time

     
  • Teresa Ann Stueck says:

    I wish KFC would open a store in Petal Mississippi. I am tired of driving to Hattiesburg to get good fried chicken.

     
  • Helen k. says:

    I am so happy and pleased that you open one up my town excellent service and fast 😀

     
  • Kathy says:

    My daughter went to the KFC on Waters Avenue in Savannah, GA 08/26/21right before 1:00 p.m. and she asked the guy at the window if he had any plastic forks. He started yelling and cussing at her and called her stupid. It scared her 2 small children in the car and upset her. I understand the it is hard to get workers but it is also hard to get customers bank after being treated so rudely and unprofessional.

     
  • Yvonne says:

    We had dinner at KFC Hanes Mall Blvd, Winston Salem, NC on Sunday, May 19,2019 between 5:30&6:00pm. The young man that took the order was out of it. I asked questions about the $5 fill ups and it was like he was bothered. No customer service personality at all!!!! My husband watched as he packed the orders, and he mixed side items and didn’t give eating utensils. Then I went back to get my cookie. He was like I gave you a cookie. I said yes you did but we had two orders, whew. Then my husband had to go for silverware. What an experience! Another customer left out swearing! Another customer had to go for silverware. Not sure what the young man issue was but he should NOT be taking orders. What a turn off.

     
  • Marc says:

    A couple of weeks ago we enjoyed an 8 piece chicken only for $13.99 at KFC, Newport TN. A few days later I stopped into the KFC, Greeneville TN and they wanted $18.99 + tax for the same 8 piece chicken only, $5.00 + tax more. I then called around to check prices for the same 8 piece chicken only: Erwin $16.49 + tax, Johnson City $16.41 + tax, Rogersville $17.00 tax & all. While in the Greeneville KFC I asked them why I would want to pay over $5.00 more for the same meal we had 2 days earlier. I also brought to their attention that we ate in there last year and the chicken was black, hard, and dry. We were so hungry I did not want to even take the time to go back to the counter and complain. I relayed our experiences to your corporate headquarters a week ago, and 5 days ago I got an email response saying how much they want to make us happy customers and appreciate our comments. 5 days of silence. I believe you do not care. Maybe other folks will feel the same way and vote with their feet. Your Corporate HQ Master Price List says they should be charging $13.99. Why the gouging? 1 out of 5 restaurants I checked on is complying with your company prices. The rest are gouging, and honestly, the $13.99 seems a little high.

     
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