Where is Keds Corporate office Headquarters

Keds Headquarters Address and Contact

  • Address: 500 Totten Pond Rd, Waltham, MA 02451, USA
  • Phone Number: +1 617-824-6000
  • Fax Number: N/A
  • Email: Click Here
  • Number of Employees: 
  • Established: 1916
  • Founder: 
  • Key People: David M. Chamberlain

Keds Headquarters Location & Directions

Keds Headquarters Executive Team

Name

Title

David M. Chamberlain

Chief Executive Officer

Gillian Meek

President

Gregg S. Ribatt

Chief Executive Officer of Stride Rite Group and President of Stride Rite Group

About Keds, History and Headquarters Information

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Keds Headquarters Photos

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  • Ellen says:

    In April of this year (2020) – I purchased multiple pairs of shoes from the Keds.com website. When I finally received them – it appeared that, although I’ve worn the same size shoe for the better part of 40 years, the size 7.5 shoes I purchased were significantly too big. In turn – in light of the pandemic – I opted to re-order in a size 7 – and then once the world opened up again, I was going to return the 7.5 shoes. I emailed Keds via their customer service link on the website multiple times – and was advised that a return label would be provided. When I received the size 7 shoes (same style as the first pair) – again, the shoes were significantly too big. In comparing the two different sized shoes – THEY ARE IDENTICAL IN SIZING. Again, I emailed the company via the website. I was sent a “form” email stating that someone would respond to me within 24-48 hours. It is now June 1st – I have YET to receive the return labels for the FIRST two pair which I requested a refund for. I am STILL waiting for a response to my second and third contact with the website regarding the second two pair. Since then – I have ordered similar shoes from another company – whose sizing is on point. So, with that – I will no longer be a repeat and GOOD customer – I am anticipating a FULL refund … eventually, for FOUR pair of MIS-SIZED shoes … and I will no longer recommend Keds shoes to anyone who might inquire. If this is the way you handle your customer service … kindly revisit your protocols. Highly unacceptable and very poor. Disappointing at best – been wearing keds since I was a kid.

     
  • Judith Lieber says:

    I placed an order on the Keds website
    I will never buy another Keds product and planning to use all social media to voice. Y opinion
    Three times I called customer service to inquire about the order placed. Each person was nastier than the other. I was told two different delivery dates and then found out I will not be receiving my order placed on 12/1 until 12/14. I would have been more than happy to pay for delivery if this was the delivery date I was given

    Heading to social media now

     
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