CEO & Founder
Just fly, is not transparent. Minors need escort under 15. No where on site flagged when booking flights. No problem will not book in this shitty site again.
I used your site to book round trip flights between SMF and Lansing MI for March 12 to March 19, 2019. My booking number is 138-305-952. After paying an upgrade to your site I was able to pick seats on each plane. A United Conformation Number of MD7WLN was your firms e-mail to me. I agreed to a price of $311.15 USD and gave my credit card information. A screen also gave me United K38UGC conformation. Later I received an E-mail from your company saying I had no flights because of an “airline cancellation”. I called for more information and spoke to FIVE OR SIX of your agents. No one could explain why I had no tickets. Your agents offered to sell me tickets for an EXTRA $200 USD. I asked to speak to a supervisor who could explain the mix-up to me. No one knew what had occurred. I consider this bate and switch which is illegal advertising in the United States. If your firms computers or personnel make a mistake your company should guarantee the ticket price your computer quotes have offered to travelers’. Please have someone contact me and explain why my tickets do not exist. I want to travel next week but can not go if I must spend more money. I am a senior citizen living on a fixed income, to plan a trip and then not be able to go because of a huge fare increase is very disappointing. WHAT HAPPENED?
It appears to be a company program to generate cash, happened to me on my daughters and wife’s tickets to Chicago. I never heard of Basic Economy before but apparently I am the new owner of a set of these tickets to Chicago. United then sends me a message and tells me I do not have economy tickets, I have basic economy tickets and I got the same story from United if I wanted to change the tickets it would be $200.00 per ticket and I would still have to pay baggage fees on top of that. You got screwed just like I did, and my neighbor and it appears a whole lot more people across the US.
Please log in again.
The login page will open in a new window. After logging in you can close it and return to this page.