Where is Journeys Corporate office Headquarters

Journeys Headquarters Address and Contact

  • Address: 1415 Murfreesboro Pike, Nashville, TN 37217, USA
  • Phone Number: +1 615-367-7000
  • Fax Number: 615-469-6153
  • Email: Click Here
  • Number of Employees: 22000
  • Established: December 1986
  • Founder: Genesco
  • Key People: Robert J. Dennis

Journeys Headquarters Location & Directions

Journeys Headquarters Executive Team



Robert J. Dennis

Chairman, President & CEO

Mimi Eckel Vaughn

Senior VP of Finance & CFO

Danny Ewoldsen

President of Johnston & Murphy division

Mario Gallione

President of the Journeys Retail Division

About Journeys, History and Headquarters Information

Founded by Genesco back in December 1986, Journeys has its headquarters in Nashville, USA. They have products from various brands like Adidas, Vans of the wall, Converse, Fils, Bike stop and so on. Also, they offer a variety of products for men, women, and kids as well. The products include shoes, clothing, accessories, and collections as well. They make sure the products reach you within the estimated date and they aim at perfection. You have a vast variety to make the best use to get amazing deals for yourself. You can check out their official website where you can put in your zip code and find the nearest store. Also, you can follow them on different social networking platforms like YouTube, Instagram, Facebook, Twitter, and Pinterest. Also, you can sign-up for the email, to get notified if there is an upcoming sale or for the new arrival of the stock. You can also purchase gift cards to gift it to your loved ones.

Journeys Headquarters Photos

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  • Arvin Lawrence C. Ong says:

    Dear Journey Headquarters Sir and Madam!!!? This Is Arvin Ong from L.A California. 1020 Bradbourne Ave. Spc # 51 Duarte ca, 91010.

    I’m the Customer a Year Now!!!?? I went every Store in the Mall and We Looked For Batman Shoes!!? And We’re in the Pandemic There is no To be Found!!!? Even Bankrupt!!!?
    So What’s Going On!!?? Every Shoe Shelves were Batman Empty!!?? And I’m Best Customer When I Buy the Batman Shoes and their gone!!!??
    Please My Comments For You Sir and Madam!!!??? Make More and More and More Batman Converse Shoes and Don’t Sold them!!!??? And Don’t loose the Business. And I’m upset Right now!!!?? If I were you Madam and Sir!!?? Don’t Loose the Business and Don’t Close the Bankruptcy!!?

    Thank You!!??
    Arvin Lawrence C.Ong

  • BW says:

    I placed an order on 6/25/2020 . Order number: 507750386. I never received a status on my order until today and That must have been due to the email I sent to them. The status indicated stated how my order was cancelled and I felt that it was really unprofessional that I was not informed sooner. Due to the inconvenience I was offered a 5 off coupon if I spend 25 that most likely will not work on Birkenstock’s. Is there something more that can be done I asked to Ashley on chat and she stated how that was the only coupon they were offering and I could use it on a different pair on sandals so not Birkenstock in which I ordered. It was a frustrating chat to experience.

  • G Epps says:

    I bring my granddaughter here to return a hoodie that is to big that was just purchased and the cashier asked a 13 year old did she wear it and she said yes! She didn’t wear it at all she was thinking try on was the same as wearing it! So the cashier look for another reason not to accept the return their were just a little string hanging from the drawstring and said the item is damage. What ashamed the people that work there are looking for reasons not to accept your returns! ashamed on you!

  • Coco RN says:

    Don’t order online ! I ordered 3 pairs of shoes for my daughter and never received my order. Reached out to CS and according to them my order was delivered. Did not get a confirmation that it was delivered or anything! How is that possible? The company should have a better delivery system it’s 2020, this is unacceptable!

    • stacey garcia says:

      same thing happen to me this past week fedex said they left package at my door but they didn’t anyways journeys.com said they filed a claim with fedex an that fedex denied the claim I also ordered birkenstocks I got a email saying I will not be receiving a refund or replacement! I’m low income so it took a while to save for those its complete bullshit this company is awful an should treat customers better but they DONT CARE ABOUT US

  • Maria Alcoleas says:

    Horrible customer service. I really have to wait about 5 weeks for the exchange shoes that i ordered at the beginning of May. this is honestly so embarrassing and upsetting

  • Tiffany says:

    Ordered shoes from here and was sooo excited to receive them today. Opened the box and not only wrong color, wrong size! Never odering from here again.

  • Maria m says:

    I have made a $200 order in journeys and never received my package. I have been writing to customer service for over 2 weeks and still can’t give me a replacement or refund. Supervisor states it’s due to circumstances, very inconvenient for me since I didn’t spend no chump change and the answer from customer service just ignorant like they don’t care. So I’m without sneakers or money. Very last time I will be ordering from journeys. Now
    Ima have to reach out to my bank and go out of my way because journeys very irresponsible.

  • Juan Zamudio says:

    I have been a customer of Journeys for sometime in Laredo, texas. Today, I went back because some shoes that I bought on 7/22/19 were coming apart. The employee agreed, showed my receipt, and went to get an exchange. Came back, none in my size. Called the other store in the mall Journeys, told me to go and get them. Arrived there, shoes there. She said not a problem. 2nd employee showed up and clocked in. Told me I could not exchange because did not have box. Went back to to store #234. Explained what happen, she was appalled. Explained I would not buy there no more, and told her she could keep their defective shoes, which I left. By the way prior to this, when I first got there, I went ahead and bought some more shoes. I don’t want handouts. $59.00, I did not want, just wanted some shoes that were not defective. Nothing probably will ever come of this, but just wanted for someone to know that there is no customer service there. The employee at store #234 were nice, and know me by name. Oh well, glad I vented.

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