Where is Journeys Corporate office Headquarters

Journeys Headquarters Address and Contact

  • Address: 1415 Murfreesboro Pike, Nashville, TN 37217, USA
  • Phone Number: +1 615-367-7000
  • Fax Number: 615-469-6153
  • Email: Click Here
  • Number of Employees: 22000
  • Established: December 1986
  • Founder: Genesco
  • Key People: Robert J. Dennis

Journeys Headquarters Location & Directions

Journeys Headquarters Executive Team

Name

Title

Robert J. Dennis

Chairman, President & CEO

Mimi Eckel Vaughn

Senior VP of Finance & CFO

Danny Ewoldsen

President of Johnston & Murphy division

Mario Gallione

President of the Journeys Retail Division

About Journeys, History and Headquarters Information


Journeys Headquarters Photos

Rate This
  • BW says:

    I placed an order on 6/25/2020 . Order number: 507750386. I never received a status on my order until today and That must have been due to the email I sent to them. The status indicated stated how my order was cancelled and I felt that it was really unprofessional that I was not informed sooner. Due to the inconvenience I was offered a 5 off coupon if I spend 25 that most likely will not work on Birkenstock’s. Is there something more that can be done I asked to Ashley on chat and she stated how that was the only coupon they were offering and I could use it on a different pair on sandals so not Birkenstock in which I ordered. It was a frustrating chat to experience.

     
  • Coco RN says:

    Don’t order online ! I ordered 3 pairs of shoes for my daughter and never received my order. Reached out to CS and according to them my order was delivered. Did not get a confirmation that it was delivered or anything! How is that possible? The company should have a better delivery system it’s 2020, this is unacceptable!

     
  • Maria Alcoleas says:

    Horrible customer service. I really have to wait about 5 weeks for the exchange shoes that i ordered at the beginning of May. this is honestly so embarrassing and upsetting

     
  • Tiffany says:

    Ordered shoes from here and was sooo excited to receive them today. Opened the box and not only wrong color, wrong size! Never odering from here again.

     
  • Maria m says:

    I have made a $200 order in journeys and never received my package. I have been writing to customer service for over 2 weeks and still can’t give me a replacement or refund. Supervisor states it’s due to circumstances, very inconvenient for me since I didn’t spend no chump change and the answer from customer service just ignorant like they don’t care. So I’m without sneakers or money. Very last time I will be ordering from journeys. Now
    Ima have to reach out to my bank and go out of my way because journeys very irresponsible.

     
  • Juan Zamudio says:

    I have been a customer of Journeys for sometime in Laredo, texas. Today, I went back because some shoes that I bought on 7/22/19 were coming apart. The employee agreed, showed my receipt, and went to get an exchange. Came back, none in my size. Called the other store in the mall Journeys, told me to go and get them. Arrived there, shoes there. She said not a problem. 2nd employee showed up and clocked in. Told me I could not exchange because did not have box. Went back to to store #234. Explained what happen, she was appalled. Explained I would not buy there no more, and told her she could keep their defective shoes, which I left. By the way prior to this, when I first got there, I went ahead and bought some more shoes. I don’t want handouts. $59.00, I did not want, just wanted some shoes that were not defective. Nothing probably will ever come of this, but just wanted for someone to know that there is no customer service there. The employee at store #234 were nice, and know me by name. Oh well, glad I vented.

     
  • >