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Where is Jennifer Convertibles Corporate office Headquarters

Jennifer Convertibles Headquarters Address and Contact

Jennifer Convertibles logo
  • Address: 335 Crossways Park Dr, Woodbury, NY 11797, USA
  • Phone Number: +1 516-496-1900
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: 500
  • Established: 1975
  • Founder: N/A
  • Key People: Morris G. Zou (CEO)

Jennifer Convertibles Headquarters Location & Directions

Jennifer Convertibles Headquarters Executive Team



Gebing Zou

Chairman and Chief Executive Officer

Rami Abada

Vice Chairman, President and Chief Financial Officer

Kevin Mattler

Senior Vice President of Store Operations

About Jennifer Convertibles, History and Headquarters Information

An American retail company, Jennifer Convertibleswas established in the year 1975 and is situated in Woodbury, in the USA. This store has specialized in the sales of complete lines of bed sofas and pieces of companion. These include recliners and chairs, loveseats, dining rooms, and even bedrooms. Also, they are specialized in the retail sales of the furniture of the leather living room. If you are looking out to make a purchase specifically from this store then you avail the coupons which will fetch you some amount of good discount. The promo codes are available online and you can actually find some great deals for yourself. You can browse through their official site to find some unique and pretty furniture pieces for your home. They make sure to deliver your products on time with proper handling. Also, you can check out for a store near you and if get lucky you can pick up something from there for your décor.

Jennifer Convertibles Headquarters Photos

Jennifer Convertibles Resources

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  • Melanie Kujawinski says:

    I purchased a Jennifer convertible sectional with a lifetime cleaning. The number that I call to make an appointment is disconnected? What do I do now?

  • Lynn Consolmagno says:

    no changes are necessary. Thank you

  • Lynn Consolmagno says:

    I have been dealing with an issue since I received my dining room set in Oct 2020. Table was damaged. Repair man said he could not fix it and I should get a new table. Also chairs were in need of repair but that was taken care of. Both were approved approved. Ok so in Feb. I received a call from Metropolton warehouse to deliver a new table and pick up damaged table. Well they get here and said they can only pick up they don’t have table on the truck. It was never loaded on at the warehouse. So of course I would not give them my damaged table(paid for in full) and be without one. I was informed by Fred in Farmingdale store they could not find the table. So time went by,
    and Fred called me to say he had located one and that he would have a local delivery company on the Island and have it delivered to me. Well before that happened, Metropolton called and said they located the table and to schedule a delivery and pick up again. Now that date was March 27th. That table came with more damage then the one I have. Since then I have gotten the run around. Fred never calls back, and other salespeople say they will relay my message and no one returns calls. The latest on June 7 was a sales girl named Thulase and I was told I would receive a call from Metropoltin for delivery end of week. I never heard from them so I called them on June 15. I was told then by a rep named Alvin, that there is no new table in there system and that they only have the table that I declined in March. I have called the store since that day in Farmingdale and left messages with Marissa and Tim to please have Fred call me to resolve this issue. Today is the 17th. No one has gotten back to me. Now I will deal with Corporate and report this issue.

    • Maria says:

      I wish i would of seen your comment dealing with same people similiar issue how horrible we get treated this way wish I never would bought anything from this place.

  • June W says:

    I’ve called the New Jersey showroom many times and they tell me that they email customer service or call them to have them call me. It’s been over a month and I still have not heard from them.

    The wrong color furniture was delivered. I did not accept the delivery.

    I know it was the wrong color for two reasons. The chair I am replacing was in Tina coffee. The same color that I expected the new piece to have. Granted the fabric is a little darker/dirtier because I have not had it cleaned waiting for the new piece of furniture. However you can see that they did not start out the same color.

    I also have the message that showed me several samples to choose from for fabrics when I was selecting the chair. The swatch that is shown as Tina coffee is very close to the fabric that I currently have. And it is the color I wanted. The color of the fabric of the chair that I refused delivery on was more of a khaki or mushroom color. It had a lot more yellow in it. The problem is not with my phone or my Internet.

    I have been online, entering Tina coffee Klaussen and websites like Wayfare have the color fabric that I wanted and expected. So it is not as though it is another fabricator that I was anticipating.

    I would like to resolve this. I even included a snapshot of the swatches that were sent to me and my current chair. But considering the messages below, I’m not hopeful.

    Small claims court, here I come? Only costs $35 to file and your lawyer fees will be a lot more than just responding in an honorable way.

  • Harony Silverio says:

    The worst mistake that i done, please do yourself a favor do not buy any furniture at any Jennifer Convertible, poor quality, no customer service, very rude people working at the store. I been dealing with an issue since November 2019 today is 3/21/2020 still having an issue, PLEASE DO NOT GO TO JENNIFER CONVETIBLES TO BUY ANY FURNITURE

  • Tracy Roberts says:

    I purchased my furniture through the website. My original furniture from 13 years ago also came from Jennifer Furniture, so I did not think I need to do research with them. I was so wrong! My furniture came 2 weeks ago. I was not satisfied with the quality of the furniture nor did it look like the picture online. This furniture looks like it came from some discount store or a place where you rent used furniture. The set online was beige, I took a picture of it prior to purchasing it. When I received it is a camel color. The cushion on the chair comes out much further than the chair and also the stitching is coming apart on one of the arms on the chair. The love seat and couch have gaps/spaces between the cushions. They had a person come out last Thursday to take a look at the furniture and he agreed that it looked like it was defective and not the correct color. I have been trying to reach the customer care department since Monday to see what they plan on doing about this but have not been able to reach anyone. When you call the line keeps dropping. This is the worst customer service ever. When I call the website number they say they are having heavy volume and to leave a message and they will call you back but one has returned my 2 phone calls. I am very concerned that I cannot reach anyone in the customer care department. Why has the phone line been dropping for 3 days now?????

  • Donna Long says:

    I received a damaged sectional piece. I called customer care and was told a person would contact me to examine the damage. On Friday, November 22nd Stanley assessed the damage (apparently the love seat component was damaged and looked as if someone tried to sew the damage). I explained to Stanley that I wanted a new piece to replace the damaged section. He suggested I call the customer care (516 number) on Monday, November 25th to let them know.
    I called on Monday numerous time and no one answered. I called again numerous times on Tuesday 11/26, Wednesday, 11/27, and Friday, 11/29. I have yet to speak to anyone.
    I called the store in Woodbridge NJ where I purchased the sofa and was told my salesman was no longer there, but they would have the store manager get back to me. I haven’t heard from him.
    I’m furious that the holidays are upon us and I have defective furniture from Jennifer furniture, but most exasperating is the lack of communication and the ability to speak to someone. I spent a significant amount of money on this item and all I’m asking is to replace the damaged piece. To add to this insult I paid extra money for the insurance for protection ( what a waste).
    Would someone from Jennifer furniture PLEASE contact me so this can be resolved.

  • Joan Foley says:

    Big disappointment in Jennifer Convertibles. Sales, management and delivery are not credible. Shameful misrepresentation on all levels and shame on us for purchasing anything from this company.

  • Ruben Torres says:

    My name is Ruben Torres, we had a delivery scheduled for 111 Davey Street, Apt C, Bloomfield NJ 07003 for 6/29 between the hours of 3-7pm and at 6:48 received an email stating that the hour of delivery would be at 11pm. Our Web order # is WEB021113S. Not a phone call from anyone, including the delivery people. This is unacceptable.

  • Sonia Job says:

    Jennifer furniture ceo should be a shame of his products. They are poorly built therefore he puts his customers thru hell with malfunction living room set and bedroom sets like is my case. No one follow up with you living you in limbo.
    Me CEO you make your money by sticking your customers with poorly made expensive items that are damage the same day they are delivered,

    • kevin says:

      Hi that is going like what we had done to us they never called us that it was broken but they knew about it in the warehouse there boss told them to send it . When they got to our home then they told us . we told them to take it back . we called the store were we wen’t too there was no sorry just giving my wife a hard time . no good

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