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Where is Jennifer Convertibles Corporate office Headquarters

Jennifer Convertibles Headquarters Address and Contact

Jennifer Convertibles logo
  • Address: 335 Crossways Park Dr, Woodbury, NY 11797, USA
  • Phone Number: +1 516-496-1900
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: 500
  • Established: 1975
  • Founder: N/A
  • Key People: Morris G. Zou (CEO)

Jennifer Convertibles Headquarters Location & Directions

Jennifer Convertibles Headquarters Executive Team

Name

Title

Gebing Zou

Chairman and Chief Executive Officer

Rami Abada

Vice Chairman, President and Chief Financial Officer

Kevin Mattler

Senior Vice President of Store Operations

About Jennifer Convertibles, History and Headquarters Information


Jennifer Convertibles Headquarters Photos

Jennifer Convertibles Resources

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  • Harony Silverio says:

    The worst mistake that i done, please do yourself a favor do not buy any furniture at any Jennifer Convertible, poor quality, no customer service, very rude people working at the store. I been dealing with an issue since November 2019 today is 3/21/2020 still having an issue, PLEASE DO NOT GO TO JENNIFER CONVETIBLES TO BUY ANY FURNITURE

     
  • Tracy Roberts says:

    I purchased my furniture through the website. My original furniture from 13 years ago also came from Jennifer Furniture, so I did not think I need to do research with them. I was so wrong! My furniture came 2 weeks ago. I was not satisfied with the quality of the furniture nor did it look like the picture online. This furniture looks like it came from some discount store or a place where you rent used furniture. The set online was beige, I took a picture of it prior to purchasing it. When I received it is a camel color. The cushion on the chair comes out much further than the chair and also the stitching is coming apart on one of the arms on the chair. The love seat and couch have gaps/spaces between the cushions. They had a person come out last Thursday to take a look at the furniture and he agreed that it looked like it was defective and not the correct color. I have been trying to reach the customer care department since Monday to see what they plan on doing about this but have not been able to reach anyone. When you call the line keeps dropping. This is the worst customer service ever. When I call the website number they say they are having heavy volume and to leave a message and they will call you back but one has returned my 2 phone calls. I am very concerned that I cannot reach anyone in the customer care department. Why has the phone line been dropping for 3 days now?????

     
  • Donna Long says:

    I received a damaged sectional piece. I called customer care and was told a person would contact me to examine the damage. On Friday, November 22nd Stanley assessed the damage (apparently the love seat component was damaged and looked as if someone tried to sew the damage). I explained to Stanley that I wanted a new piece to replace the damaged section. He suggested I call the customer care (516 number) on Monday, November 25th to let them know.
    I called on Monday numerous time and no one answered. I called again numerous times on Tuesday 11/26, Wednesday, 11/27, and Friday, 11/29. I have yet to speak to anyone.
    I called the store in Woodbridge NJ where I purchased the sofa and was told my salesman was no longer there, but they would have the store manager get back to me. I haven’t heard from him.
    I’m furious that the holidays are upon us and I have defective furniture from Jennifer furniture, but most exasperating is the lack of communication and the ability to speak to someone. I spent a significant amount of money on this item and all I’m asking is to replace the damaged piece. To add to this insult I paid extra money for the insurance for protection ( what a waste).
    Would someone from Jennifer furniture PLEASE contact me so this can be resolved.

     
  • Joan Foley says:

    Big disappointment in Jennifer Convertibles. Sales, management and delivery are not credible. Shameful misrepresentation on all levels and shame on us for purchasing anything from this company.

     
  • Ruben Torres says:

    My name is Ruben Torres, we had a delivery scheduled for 111 Davey Street, Apt C, Bloomfield NJ 07003 for 6/29 between the hours of 3-7pm and at 6:48 received an email stating that the hour of delivery would be at 11pm. Our Web order # is WEB021113S. Not a phone call from anyone, including the delivery people. This is unacceptable.

     
  • Sonia Job says:

    Jennifer furniture ceo should be a shame of his products. They are poorly built therefore he puts his customers thru hell with malfunction living room set and bedroom sets like is my case. No one follow up with you living you in limbo.
    Me CEO you make your money by sticking your customers with poorly made expensive items that are damage the same day they are delivered,

     
    • kevin says:

      Hi that is going like what we had done to us they never called us that it was broken but they knew about it in the warehouse there boss told them to send it . When they got to our home then they told us . we told them to take it back . we called the store were we wen’t too there was no sorry just giving my wife a hard time . no good

       
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