Where is JCB Head Office UK

JCB UK Head Office Address and Contact

Address: Lakeside Works, Denstone, Rocester, Uttoxeter ST14 5JP, United Kingdom
Phone Number: +441889590312
Email: jcbindiasocial@gmail.com
Number of Employees: 10000+
Established: 1945
Key People: Joseph Cyril Bamford (Founder)
Est. Annual Revenue: $715M

JCB Head Office UK Location & Directions

JCB Head Office Executive Team

Name	Title
Anthony Bamford	Chairman
Graeme Macdonald	Chief Executive

About JCB, History and Head Office Information

JCB Head Office UK Photos

JCB Company Resources

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Kip Roop - September 7, 2023

Hello
My Name is Kip Roop I am the equipment manager at Brint Electric Toledo, Ohio.
The reason i am contacting you is in April of 2023 we purchased a new backhoe/loader 1CXT.
On the day we took delivery they did a run through then shut it off when we got back in it, it would not start, so they said they would figure it out and we can come back and get it later. well we got it back and the first job we took it to we had the same problem and it shut down the job until they sent somebody out to fix it. by the time they got it fixed we had lost a half of day or so. in the mean time every time i would get it back from a job it had weather stripping falling off. did my best to repair all of that.
On August 10th 2023 we had a job in Cleveland, Ohio approximately 2 hours away at Marathon Corp. they were really anal about not bringing any leaky equipment to the facility so we decided the best machine to bring was our new JCB. Well the first thing they did with it somebody from their office come running out and said shut that machine down you are dumping hydraulic fluid all over the place. this machine has less than fifty hours on it. took it back to the dealer to get it repaired they had it for over a week. they called and said the machine was repaired. I sent our driver to get it when he returned i happen to be in the yard and watch him unload it and fluid was still coming out but from a different area on the machine so i told him to take it back i will give them a call. that was almost two weeks ago they still have it i called to check the status of the machine today and now they tell me that the main hydraulic tank is leaking and thats going to take a while to fix if i need any machines in the mean time let them know.
So we have a brand new machine that sounds like they are going to tear the whole machine apart. basically we have a new machine that we cannot use. Very disappointed what can you do for us? this machine has way more problems than any other machine we have ever purchased. Dont know what to do.