Where is Instacart Corporate office Headquarters

Instacart Headquarters Address and Contact

  • Address: 50 Beale St #600
    San Francisco, CA 94105
  • Phone Number: 1-888-246-7822
  • Fax Number: N/A
  • Email: help@instacart.com
  • Number of Employees: 2100
  • Established: 2012
  • Founder: Apoorva Mehta
  • Key People: Nilam Ganenthiran, David Hahn

Instacart Headquarters Location & Directions

Instacart Headquarters Executive Team



Apoorva Mehta


Nilam Ganenthiran

Chief Business Officer

David Hahn

Chief Product Officer

General Counsel

Nikhil Shanbhag

About Instacart, History and Headquarters Information


Instacart was founded in the year 2012. The company has been active for almost seven years now. The founders of the company were Brandon Leonardo, Apoorva Mehta and Max Mullen. One of the company‚Äôs co-founders, Apoorva Mehta was a former Amazon employee. The company had launched its services in the San Francisco Bay Area in the year 2012. Slowly over the years, the company started to expand to 15 cities by the year 2014, including Atlanta, Austin, Chicago, Boston, Boulder, Denver,  Los Angeles, Houston, New York City, San Francisco, Philadelphia, Seattle, Portland, San Jose and Washington, DC. In the year 2015, the company had employed Ravi Gupta as its first CFO.

In the year 2015, the company had about 200 employees working. Actual shopping and delivery were done primarily by independent contractors, though a new policy which will allow some Instacart shoppers to choose to be part-time employees as well. As of the year 2016, the company had announced an expansion to their North Chicago Zone, USA and the same year, and it also announced the development of their Orange County and Minneapolis coverage areas as well too. By the year 2015, the company had reached an overall valuation of almost $2 billion. In the year 2017, the company had also announced a partnership with Loblaw companies, in order to begin delivery to select superstores. In the year 2018, the company had taken over a Toronto-based company known as Unata. The same year, the company had raised almost $200 million via its funding as well, which was followed by nearly $600 million in the same year, which made the overall value of the company to almost $7.6 billion. In the year 2017, the company had to pay a fine of almost $4.6 million for not being able to reimburse its workers. The same year, the workers working in the company went for a strike, as the low was measely of only $1 per hour. The following year, the company was blamed for putting a surcharge of 5 per cent service fee on all orders. The headquarters of the company is based in 92 South Park Avenue. The name of the place is San Francisco, while the name of the state is California, USA. The pin code of the area is 94105.


Instacart is an American company that focuses on providing various kinds of home essential items and products, as well as groceries as well, from a variety of local stores as well. The company is currently a subsidiary of Maplebear Incorporated. The company has its smartphone apps on both the Android as well as the iOS platform as well. As of the current date, the company has its presence in almost 1,200 cities across 25 states in the USA. The current CEO of the company is Apoorva Mehta. As of the current date, the number of employees working at the company is more than 5,000. The company has over 500,000 items in its catalogue.


The primary services provided by the company include allowing customers to have an online presence to be able to obtain various kinds of fresh food products as well as fresh groceries as well, from their local stores, directly at their doorstep, with the courier services and the payment transactions being taken care by the company itself.

Instacart Headquarters Photos

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  • robert flynn says:

    your app says take photo of drivers license …”powered by mitek”then allows for manuel photo through the app…then it says to take photo of backside… of drivers license…then it says scan the license..which is it?..then the app does NOT allow to scan or take photo of the backside of the license …I’ve been trying to apply for six months/// your “hired help” is NON-FUNCTIONAL in trouble shooting..they are real nice and talkative but ineffective.

  • Myra E Richter says:

    I am one of your customers and I find some of your telephone people are very rude and will not let me talk to a supervisor.
    I have concerns as to your procedures and don’t get the correct information. I have been cutoff several times.

  • Kathryn Worrall says:

    I am disgusted with the service and especially the representative who took my call for help. I want to cancel my subscription! DO NOT charge my credit card again for anything again. Please contact me to let me know my subscription has been canceled.

  • Cynthia L. Buchanan says:

    My room mate was neglected by your workers here in Fort Worth Texas. They did his shopping order at the local Kroger (76116 zip code) and spent 150.00 of his pension to get his food for two weeks. Your agents never delivered it and I suspect they delivered it to another address. He had to go to the church food bank the day he was supposed to receive his order from Kroger through Your company. My room mate is Richard G. Urban, a 64 year old Army Veteran who is disabled. He has no transportation. He just wanted his food. Instacart gave him quite a run around when he reported his food had not come. They did not offer to do the same order again for him, that would have sufficed. They said he could have his money back in 5 business days. I have used Instacart through that same Kroger twice now and my best friend uses Instacart. For all the frustration and anxiety caused to Richard by no fault of his own I think he should be given the order that should have been brought to the man in the first place. Its not right. Make it right, please.

  • BILL says:

    You have the worst FUCKING customer service I’ve ever dealt with. 3 a.m. phone calls one with a supervisor who couldn’t figure out anything it’s too stupid several emails and the last one apparently the agent not even reading the email. Not sure why I’m even bothering with you anymore

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