Where is IHOP Corporate office Headquarters
IHOP Headquarters Address and Contact
IHOP Headquarters Location & Directions
IHOP Headquarters Executive Team
Name | Title |
|---|---|
Bill Alexander | Vice President of Franchise and Business Development |
Nevielle Panthaky | Vice President of Culinary |
Kirk Thompson | Senior Vice President of Marketing |
Jay Johns |
President |
About IHOP, History and Headquarters Information
IHOP Headquarters Photos
IHOP Headquarters Photo
IHOP Corporate Office Photo
I can’t in good conscious recommend IHOP on highway 72 in North Alabama b’c of recent inappropriate comment made to me by an IHOP manager who made inaccurate assumptions regarding my medical disability.
And he refused to apologize too.
He’s not a medical physician nor does he have access to any of my med records.
I won’t spend any more of my money in this IHOP. Waitresses are very great. Asst.Manager not good.
I strongly suggest all IHOP MANAGERS be required to take sensitvity training on how to treat all customers , especially disabled.
I was so insulted and bdisgusted.
Couldyou please advise if I am able to purchase a bottle of the pecan syrup? My brother has throat cancer and he loves that syrup. He has to eat soft foods and he would love a bottle for home as he does not go out often to avoid germs. If you do not sell it under the name IHOP, can you please advise who produces it? Possible that a similar taste is out there that he might enjoy. It is the little things that mean so much and I know this would mean alot to him. I look forward to hearing from you.
Is there another Corporate number for IHOP for other matters besides customer complaints? I am with a Property Tax office and need to get in contact with the Accounting Department or someone that can assist me.
What happened to the IHOP on Oaklawn in Pleasanton, TX? Is it going out of business? It’s dirty, walls are peeling, outside awnings are faded and rusty.
Good morning my name is Mr Prisco and I live in Plymouth ny. I would love to see you guys put an IHOP IN NORWICH ny because the up here stinks to put it mildly. Please consider it thank you Mr Prisco.
Dear Bill Alexander CAN WE PLEASE HAVE IHOP RESTURANT IN ANDOVER,KANSAS PLEASE
WICHITA, KANSAS IS TO FAR FROM AUGUSTA, KANSAS
I ordered online to have my food delivered to my house. When my order came my pancakes weren’t there. I called to let them know I didn’t get my whole order so they looked it up and said I can come pick it up or they can refund my money
I told them I’m unable to pick it up that’s why I had it delivered. The food I did receive was cold, the bacon wasn’t fully cooked and my hashbrowns I ordered to be crispy were soggy and not the golden brown they were supposed to be. I was VERY UNSATISFIED with my whole order. This was my 1st time ordering from IHOP for delivery and the experience I had makes it want to be my last!
The manager of IHOP wanted me to work a tril unpaid is that Illegal?
I stop by IHOP located at 7784 Gunston Plaza Drive, Lorton, VA. The restaurant was very clean and the service was excellent. Just like American Express, I don’t leave home without my patience, mainly because I know a lot of restaurants are short of staff. My first interaction was with Fatou (Server) who asked me had I been waited on, I stated I hadn’t, she told me someone would be with me shortly. Luisa (Hostess) came and took my order, which was chicken strips and fries. She stated that my order would be ready in ten minutes. I waited out the ten minutes in my car. When I returned to see if my order was ready, Betsy (Server) asked, had I been waited on, I told her I had and I was there to pick up my order. First, I was very satisfied with my meal, the chicken strips were hot and fresh, the fries was fried just right, not hard and dried out. Both items were season just right! The service from each of these individual, was that, they were very courteous, professional and pleasant. In fact, I was so pleased with my food, I went back inside, (I ate my meal in my car) and made sure I got the names of each employee. I believe in giving credit when credit is due. I know for a fact that this has to be a trickle down effect, because a good Manager set the tone for good employees. Please make sure to contact them to let them know I kept my promise of letting you know that I had a great experience with their service alone, If I had to rate them by their performance alone, I would rate them each with a five star. GREAT TEAM!
The I hop in Irvington Nj on Springfield ave store # 2055 the managers there are extremely disrespectful
We often visit the IHOP at 8359 W. Bell Rd, Peoria, Arizona. For the past several months, the door to this restaurant has been broke on the hinges & not taken care of. Last month someone has decided to remove it. We were there yesterday & the tables aren’t totally clean, still remainder of drink or syrup after being cleaned. Then a cotton bug decided that he needed to walk across our table. This is a bit too much for us & now we will not be returning.
The staff are friendly, but the place is being run down & bugs are coming in. I have a hard time believing that the establishment is being checked for cleanliness.
Would like to see if you all could open a restaurant in Martinsburg WV. Their is a Golden Corral that vacant and for rent. This would be a great ihop place. Please look into it, thanks
When I started IHOP I requested my check to be direct deposited. I lasted over a week before the personnel won at running off the new help by allowing server managers to bully people, to allow certain servers smoke crack on night shift leaving the new server to serve tables alone the whole shift. I walked out and quit and Matthew the manager did end of shift report I clocked out and now he and Lorraine won’t give me my paycheck claiming I owe $53. I don’t owe anything, this is the reason I quit is because a lot of illegal transactions are occurring. I asked Lorraine how to handle the situation and she refuses to respond. It’s been over a week past payroll and I don’t have my check. This needs to be resolved ASAP. I have sought legal advice from Morgan and Morgan and before using that route I am trying to resolve amicably. My number is 850-688-3138. Jamie Thomas worked at N Monroe IHOP in Tallahassee, FL. Please respond as quickly as possible, I need my check!
Thank you,
Jamie Thomas
I went to the location South Charleston (quarter G) and we were there yesterday, the service was bad!!
We ordered our food I had the pancakes, hashbrowns and bacon. My pancakes were over cooked and coming apart, food was cold, our waitress was terrible, the manager was running around bussing tables and the waitress avoided her tables. When i asked for refills after an hour of waiting on our food, she rudely informed us that refills were not free, im thinking after an hour waiting on our food that was the least they could have done, and we all ended up having diarrhea soon after, eating out anymore is not worth and i would never recommend this place to anyone.
Hi, Me and my Mother ate at IHOP in Akron Ohio, Tonight. We ordered the steak omelette. My Mother had hash browns with hers. She also wanted some seasoned fruit. In the menu it said it was 1.69 to add to the order. Demarious, the waiter told my Mother, that it would be four dollars more. He was flip and his coworker was co-signing his behavior as well who is a black women. She also told him it would be four dollars. We ordered sweet teas he brings out raspberry watery tea. Didn’t refill our cups. I canceled the four dollar fruit. My Mother, didn’t have any flavor pancakes with her order I did. When the White customers came in these two gave a better service. Also brought out better sweet teas to the customers. He did give us carry cups for our water and food. He checked on us once after we got the food. We had to call him over when we were ready to order, and to leave. It’s the attitude for me along with the black waitresses with braids who light skinned and being flip. She also delivered our food to us. I have never ever experience something like that there! I don’t want to experience that ever again! I have pictures to prove it.
On June 6, 2022 I ordered breakfast for my family and I through Uber Eats. I am always careful about going through and stating which ingredients are on each order as I cannot eat mushrooms (allergic). Well, of course I found mushrooms on my omelette that led me to immediately place a call to the restaurant. I explained what happened and informed the manager of my allergy problem with mushrooms, gave him my receipt number and my contact information for him to give me a call back. As of June 13, 2022 I have had no resolution of this issue!
The customer service is lousy and it seems as if I will be cutting IHOP out of my life just like I did Denny’s! If I had not been vigilant IHOP could have killed me that day and not gave a damn!
My husband ,Hugh, who is a Army Veteran went to IHop on the loop in Longview, Texas Veterans Day for free breakfast for Veterans. He had a great breakfast with red, white & blue pancakes, 2 eggs, several bacon, $3.50 coffee. He could not finish meal because he was full. He ask the nice waitress for a to go box, she said her boss said no to go boxes for meal. I think this was a slap in the face for Veterans who have served our country. This meal would have been thrown away, what a waste. We have eaten at IHop and we love the food. I now have second thoughts about ever going back there. We need to respect our Veterans.
Hi I’m massaging your regarding that kind of upset me. I was in your restaurant in Carbondale, Il. The server Linda came up to me to take my order and I said to her where is her Mask and she said that she didn’t have one because it is mandatory in Illinois to have one on when indoors. So I asked for a different server because I don’t want to take any chances of getting Covid even though I had gotten my vaccine but the numbers are high. She is risking her life and others by not wearing a MASK especially with the fact that she is working with the public. This was at 11:30am September 20th. Plus I sat there for almost 20 minutes before she had even approached me to even see what I wanted to drink very disappointed with this server. She was made because I wouldn’t let her wait on me.
We moved to La Pine, Oregon from San Bernardino, California when my wife and I retired. We use to eat at the IHOP on University Parkway near California State University, San Bernardino. The food, especially the pancakes we great. However, during the last decade it had deteriorated to the point that we began to eat at the Denny’s near Palm. I took that decisive measure when the server brought me a short stack of pancakes the were unquestionably burnt on the outside and the inside of each cake composed of uncooked batter. Although those in the kitchen were undoubtedly enjoying the Mariachi music blasting out of the back, I neither enjoyed the music nor the pancakes. Incidentally, we take precautions not to eat at the IHOP in Bend, Oregon either.
IHOP moved in to my neighborhood….epic failure ??
They should have never opened yet. Poor training or simply no training of staff! Arrived at 8am Sunday morning. Never greeted stood there watching the worker play on the iPad. After a few minutes I asked if we were to seat ourselves? Only after I ask do we seat ourselves He says someone will seat us. Few minutes later a guy comes up talks to the iPad player in another language and then we are finally seated. We Give our order to him and now another waitress comes up about 5 minutes later asks us what we want (still no greeting) I ask her if she has vegan sausage she looks at me like I have two heads and then says u mean turkey. We wait a few minutes then I smell something awful look up and a scrub bucket is placed next to where I’m seated. I see a woman washing the floors. I ask the waitress walking by to please move the scrub bucket because the smell is strong and she pushes near another table the woman continues to wash floors. We are served our breakfast pancakes by yet another waiter but no butter. I ask the server can we please have butter but he never comes back after a few minutes another worker walks by and I ask him. After a few minutes he walks over with one butter. I look at him and say can my wife get butter also? He says well u never asked for two butters! The waitress never checked on us we had to search her down for our bill and when she gave us our bill she proceeded to complain there was no help! I went to do the brief survey on the receipt but the code was missing all the numbers. As we were walking out we heard a woman grumbling to another worker they didn’t get silverware! What a place!
My husband and I visited the IHOP on Greenville Blvd. in Greenville, NC. The restaurant appeared to be understaffed but did not excuse the poor service. Although there were table available, everyone who arrived was told it would be 5 to 10 minutes which turned into more than 30. A lady trying to pay her bill waited 30 minutes for staff to help her. We waited close to an hour for a seat and others that arrived after us were taken in first. My husband uses a walker and your IHOP staff was incredibly rude. What happened to all your previous good staff? We walked across the driveway to Chick-fil-a and enjoyed a pleasant lunch. We used to come to this IHOP whenever we had our car serviced at the dealer across the street. Never again! Bruce ^ Audrey Dressler
101 Summer Place Lane, Merry Hill, NC 27957
can you tell me if Ihop ever had a restaurant in poughkeepsie, ny on raymond ave
WOW, WE LEFT DENNY’S FOR THIS! We were seated and left at the table! Regular customers sat on both sides they got thier order in and received thier food as we waited like oliver twist asking for food! Just so stephanie can say “Your serve is behind and didnt ask for help, so ill take your order”. Well, thank you for making us wait for 20 awkward minutes! You seen us several times as you socialize with the regulars. I wanted to leave but, my husband said “lets see how long it takes for them to come to the table.” They sat us down!
I have been a long time favorite of IHOP….but the last 2 yrs, I will not go back…The last several times (3 different locations in LA), the service was lousy, the order was wrong or the food was cold. We stayed away for several months, and I thought, lets try again….IT WAS NOT GOOD….To start of with, my wife ordered hot tea. The waitress brings tea, in a glass with no ice…we stated Hot tea…she said it was hot when she put it in the glass, with no ice. We said Hot tea, like coffee, her reply “we don’t serve that’…I pointed it to her on the menu. When the food came out, it was cold. We asked to have it remade. My wife ordered scrambled eggs with cheese, I have a picture on my phone, scrambled eggs, with a slice of cheese on top….We did not get everything we had ordered, but we had waited so long and it was getting late, so I did not complain. I used to love IHOP, but now I refuse to go there. I hope management takes this to heart, THIS NEEDS TO CHANGE…..
We had undercooked crepe. Lousy service, this is OUR LAST VISIT! We are going back to Dennys.
I am trying to file a complaint. I visit the IHOP in Hillsides, Illinois tonight. I was vary disappointed in the service and attitude of the manager. We were being waited on by the waitress when the manager call her away to wait another table. Before she came by to complete our order she waited on the other table and finished them. I stated to her that is was wrong for her to leave us and go wait on another table. She stated her manager call her away and told her to do it. So I asked for the manger who stated she knew it was wrong so she’s sorry. Her apology did not seem like she meant it at all. She then ask me did I want the waitress to finish taken our order or what to which I responded only if that her job. I decided that I did not want to eat at all and left my family there because I had really lost my appetite again I could tell she was not sincere and I was becoming upset so I stayed to the manger I was leaving because I didn’t want her. calling the police saying we did anyway. Upon leave I ask for the corporate phone number because I wanted to complain and really felt it was discrimination to pull the waitress from our table a black family to wait on a white couple. she never said that wasn’t the case and then blamed it on the kitchen and shift change. After she went to the kitchen I just left. I have eaten at IHOP before and never experienced service like this before. My family decided to leave because at that point with the manager attitude they didn’t trust the kitchen it was that bad.
Can you add vanilla ice cream scoop on the side with delicious pancakes ?
good service.good food.here in mo.we need a ihop in lebanon,mo .right along i-44 interstate.
GET IT TOGETHER at 4103 LEMAY FERRY RD: I don’t understand your logic of spearheading a franchised operation and then staffing it with POOR MANAGEMENT! Unkempt facility, NO utensils? (I had to get up and fetch them for my table of six even after I requested them), and an hour+ to get eggs. The place is in NEGLECT mode – EMPLOYEES, WINDOWS, and FILTHY lobby.
I AM SORRY YOU DO NOT BELIEVE IN FREE SPEECH TUCKER AND FOX I STAND BEHIND WILL NOT EAT AT I HOP AGAIN